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How to obtain Support: Contact the customer care
center by calling (855-368-0829) or going to (http://
www.alcatelonetouch.us). We have placed many self-
help tools that may help you to isolate the problem
and eliminate the need to send your wireless device
in for service. In the case that your wireless device
is no longer covered by this limited warranty due to
time or condition, you may utilize our out of warranty
repair options.
How to obtain Hardware Service within the terms of
this warranty: Create a user profile (alcatel.finetw.
com) and then create an RMA for the defective
device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated
bill of sale, invoice) with the owner’s return address
(No PO Boxes accepted), wireless carrier’s name,
alternate daytime phone number, and email address
with a complete problem description. Only ship the
device. Do not ship the SIM card, memory cards, or
any other accessories such as the power adapter.
You must properly package and ship the wireless
device to the repair center. TCL Communications
Ltd. is not responsible for devices that do not arrive
at the service center or are damaged in transit.
Insurance is recommended with proof of delivery.
Upon receipt, the service center will verify the
warranty conditions, repair, and return your device to
the address provided in the RMA.
SAFETY AND USE
We recommend that you read this chapter carefully
before using your mobile phone. The manufacturer
disclaims any liability for damage, which may result
as a consequence of improper use or use contrary to
the instructions contained herein.
Traffic safety:
Given that studies show that using a mobile phone
while driving a vehicle constitutes a real risk, even
when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their
mobile phone when the vehicle is not parked. Check
the laws and regulations on the use of wireless
mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain
areas.
When driving, do not use your mobile phone and
headphone to listen to music or to the radio. Using
a headphone can be dangerous and forbidden in
some areas.
When switched on, your mobile phone emits
electromagnetic waves that can interfere with the
vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the
dashboard or within an airbag deployment area,
