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CARING FOR YOUR PHONE

Make it last

Your phone is a complex electronic device; think of 

it as a mini-computer. Here are a few tips to help you 

extend the life of your new phone.

Do not get your phone wet.

 Even a small amount of 

moisture can damage your phone and accessories. 

Protect your phone’s screen.

 Your phone’s  screen 

is delicate. Guard against scratches by using a 

screen protector or a protective case.

Use the original manufacturer’s batteries 

and accessories.

 Non-approved batteries and 

accessories can harm you and damage your phone.

Do not use damaged accessories. 

If your charger 

or any other accessory is damaged, replace it or 

take it to a qualified service dealer. Do not attempt to 

charge your phone if the charger has been dropped, 

received a sharp blow, or has been otherwise 

damaged; doing so may damage your phone.

APPROVED FIRMWARE VERSIONS

This device will only operate with firmware versions 

that have been approved for use by T-Mobile and 

the device manufacturer. If unauthorized firmware is 

placed on the device it will not function.

SAFETY TIPS

Consider device compatibility

If you have a pacemaker or a hearing aid, check 

with your doctor to make sure it’s safe for you to 

use a cell phone. In some cases, cellular radio 

frequencies can disrupt the performance of other 

electronic equipment. If you have questions about 

the interaction between your phone and any other 

piece of electronic equipment, ask the equipment 

manufacturer.

Summary of Contents for onetouch Pop Astro

Page 1: ...BC TCSXXXXX X FOLD FILENAME MECHANICAL TCS522515 1 PRINTINGSTATIONS SPOT CJB34C0ALAAA TCS526230 1 ...

Page 2: ... 17 Accessing Files 18 Voicemail 19 Visual Voicemail 19 Volume Ringtone 20 Contacts 21 Email 22 Text Entry 23 Text Messaging 25 Web Browsing 28 Bluetooth 29 Battery Memory Management 30 Protect Your Phone 32 Accessories 36 Caring For Your Phone 37 Approved Firmware Versions 38 Safety Tips 38 Emergency Dialing 41 Additional Information 42 TCL Communications Ltd Warranty 45 Safety and Use 48 ...

Page 3: ... purposes n Your choice of T Mobile rate plan and services see www t mobile com for latest plan information n Your SIM serial number and IMEI number located on the box barcode label By activating service you acknowledge that you have read understand and agree to be bound by each of T Mobile s Terms and Conditions and by your Service Agreement SUPPORT This guide provides you with the information yo...

Page 4: ... Identity Module card identifies your phone to the wireless network You cannot make or receive phone calls or browse the Internet without a properly installed SIM card PHONEOVERVIEW Touch screen Backkey Homekey Front camera Menukey Headsetconnector Micro USB Connector ...

Page 5: ...ht side of phone Ensure SIM gold contacts are facing phone when inserting card 4 Reattach back cover to phone and power phone on InstallingSIMcard 1 Detach the SIM card from its packaging 2 Power off your phone and remove back cover by pulling cover up ...

Page 6: ...d on right side of phone MEMORYCARD Memory cards add extra storage space for your music pictures videos and more This phone uses a microSD memory card size Memory card sold separately Installingmemorycard 1 Power off your phone remove back cover by pulling cover up and remove battery 2 Locate the microSD card slot located above top right corner of battery compartment 3 Insert the microSD card into...

Page 7: ...e screen for quick access Touch the Home key to get instant access to the Home screen Status bar Status Notification indicators Touchanddragdowntoopen thenotificationspanel Applications icon Touchtoopenapplicationsmenu Search bar Touch to enter text search screen Touch to enter voice search screen Favorite applications tray Touchtoentertheapplications Touchandholdtomoveor changeapplications Swipe ...

Page 8: ...ht draw the unlock pattern you have created or enter PIN or password to unlock the screen AdditemstotheHomescreen 1 Swipe left or right to the desired Home screen 2 Tap the Applications icon to access the Applications menu 3 Touch and hold the desired item and then drag it to a blank area on the Home screen Moveanddeleteitems Touch and hold the item you want to move or delete and then drag it to a...

Page 9: ...o save a phone number that has been recently dialed touch the default image by phone number record You will be prompted to Addtocontacts select OKand then touch CREATENEWCONTACT at bottom of screen Internationalcall To dial an international call touch and hold to enter then enter the international country prefix followed by the full phone number and finally touch Emergencycall If your phone has ne...

Page 10: ...add on feature that can be purchased directly from your phone for an additional monthly charge A one time 10 day trial is included with the phone 1 From the Applications menu tap 2 Choose an on screen option WI FICALLING Wi Fi Calling can improve your coverage and allows you to make phone calls and send messages over a Wi Fi network when a Wi Fi network is available Please check your rate plan to ...

Page 11: ...ice MTP to access media files Camera PTP to access camera photos SD card to access microSD card files Please note you can only access one file type option at a time Once file type is selected use your computer to access your phone files TETHERING MOBILEHOTSPOT Tetheryourphone 1 Use provided USB Cable to connect your phone to your computer You will see in Status bar when USB Connection is active 2 ...

Page 12: ...ct Sound 3 Touch Notificationsound 4 Select notifications sound 5 Touch OKto save VOICEMAIL Setupvoicemail 1 Touch and hold to call voicemail 2 Follow the prompts to set up your voicemail account Resetvoicemailpassword You can reset your voicemail password to the last four digits of your phone number 1 Enter 793 2 Touch 3 Select OK VISUALVOICEMAIL Visual Voicemail allows users to view listen and s...

Page 13: ... Touch in the contact list to create a new contact 3 Enter contact s name and other contact information 4 When finished touch DONE to save Addingacontactfromthecallhistorylog 1 From the Home screen touch 2 Touch Calllog tab on top options 3 Then touch either the default photo or phone number and you will be prompted to add to contacts 4 Enter contact s information and select DONE to save Callacont...

Page 14: ...te Touch the icon when editing is completed to exit out of edit mode TEXTENTRY OnscreenKeyboardsettings Touch from the Home screen touch Settings and select Language input Scroll to KEYBOARD INPUTMETHODS locate keyboard of choice Android keyboard Google Keyboard Swype or Google voice typing and select to view available settings for each input option AdjusttheOnscreenKeyboardorientation Turn the ph...

Page 15: ...mber bar or touch to add recipients touch Typetextmessage bar to enter text message When finished touch to send the text message An SMS message of more than 160 characters will be charged as several SMS When the total number of characters you have entered is approaching the 160 character limit a counter will appear on the lower right corner below Send option of the text box to remind you how many ...

Page 16: ...read open message thread touch hold message to access Message Options and select Delete message WEBBROWSING UsingGoogleChrome 1 From the Favorite applications tray or Applications menu touch Google Chrome icon 2 Touch the URL bar at the top enter the address of the web page 3 Touch Go ...

Page 17: ... Touch the Bluetooth device to pair with phone BATTERY MEMORYMANAGEMENT Optimizingbatterylife To optimize battery life you can adjust your screen brightness and display timeout 1 From the Home screen tap the Applications icon 2 Tap Settings 3 Tap Display 4 Tap Brightness 5 Tap Auto to maximize battery life 6 Tap Sleep set to 15 seconds to maximize battery life Optimizingmemory Using Task Manager t...

Page 18: ...Prevent others from using your phone without your permission Device protection is automatically activated when you add a Google Account and set a screen lock Together with Android Device Manager you can locate and erase your phone and protect it from reuse if it s lost or stolen Even if your phone gets wiped your google Account password will be required before anyone can use your phone Toactivate ...

Page 19: ...ion is complete Todeactivate Note Ensure to deactivate this option before you return or exchange your phone or before factory reset to avoid PIN password from being required to access phone 1 Touch then touch Settings and select Security 2 Scroll to Protectyourphone and unselect box ...

Page 20: ...rger or a fashionable headphone T Mobile is the shop for all your phone accessories Here are a few examples Headphone Car Charger To purchase accessories for your phone please visit T Mobile com call 1 800 204 2449 or visit your nearest T Mobile store Accessories selection subject to change and may vary by location ...

Page 21: ...e it or take it to a qualified service dealer Do not attempt to charge your phone if the charger has been dropped received a sharp blow or has been otherwise damaged doing so may damage your phone APPROVEDFIRMWAREVERSIONS This device will only operate with firmware versions that have been approved for use by T Mobile and the device manufacturer If unauthorized firmware is placed on the device it w...

Page 22: ...ply in your area INFORMATIONABOUTSAFEGUARDING HANDSETS T Mobile encourages customers to take appropriate measures to secure their handsets and invites them to take advantage of the features available on this handset to help secure it from theft and or other unauthorized access and use This handset has a locking function e g user defined codes or patterns that can serve as a first line of defense a...

Page 23: ... to aid the PSAP in dispatching emergency assistance or to limit the search area for emergency services personnel You should not rely solely on a mobile phone for essential communications such as a medical or other emergency Please see T Mobile s Terms and Conditions and Privacy Policy for additional service restrictions and details ADDITIONALINFORMATION Use of some content or features may incur s...

Page 24: ...here may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing a...

Page 25: ...ot supplied or not recommended by TCL Communications Ltd Modification or repair performed by individuals not authorized by TCL Communications Ltd or its affiliates Changes to the device operating system by the user or third party applications Acts of god such as inclement weather lightning power surges fire humidity infiltration of liquids or foods chemical products download of files crash high vo...

Page 26: ...ged in transit Insurance is recommended with proof of delivery Upon receipt the service center will verify the warranty conditions repair and return your device to the address provided in the RMA SAFETYANDUSE We recommend that you read this chapter carefully before using your mobile phone The manufacturer disclaims any liability for damage which may result as a consequence of improper use or use c...

Page 27: ...re and keep it in a clean and dust free place Do not allow your mobile phone to be exposed to adverse weather or environmental conditions check with your car dealer or the car manufacturer to make sure that the car s electronic devices are shielded from mobile phone RF energy Conditionsofuse You are advised to switch off the mobile phone from time to time to optimize its performance Remember to ab...

Page 28: ... may suffer epileptic seizures or blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your mobile phone or enabling a flashing ligh...

Page 29: ...t from the improper use of the mobile phone Batteryandaccessories Please note your phone is a unibody device the back cover and battery are not removable Observe the following precautions Do not attempt to open the back cover Do not attempt to eject replace and open battery Do not punctuate the back cover of your phone Do not burn or dispose of your phone in household rubbish or store it at temper...

Page 30: ...d manufactured not to exceed the emission limits for exposure to radio frequency RF energy These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies These guidelines include a ...

Page 31: ... of mobile phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body fact sheet n 193 Additional WHO information about electromagnetic fields and public health are available on the following website http www who int peh emf Note This equipment...

Page 32: ...other accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 15 mm away from the body Licenses The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by TCL Communications Ltd and its affiliates is under license Other trademarks and trade names are those of their respective owners ALCATELONETOUCH50...

Page 33: ...ng aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service pro...

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