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12 Accessories
The latest generation of ALCATEL ONETOUCH mobile tablets
offers a built-in handsfree feature that allows you to use the tablet
from a distance. Or if you prefer to use a headset, a headset
connection is also available for this option.
1. Charger 5.0VDC/2000mA
2. USB cable 5pins micro-USB
Only use your tablet with the approved chargers and accessories.
13 Troubleshooting
Before contacting your service provider, you are advised to
follow the instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your tablet as this may
affect its performance.
• Use Factory data reset and the upgrade tool to perform tablet
formatting or software upgrading. ALL User tablet data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the tablet data
and profile via Android Manager before doing formatting and
upgrading.
My tablet cannot be switched on or is frozen
• When the tablet cannot be turned on, charge for at least 20
minutes to ensure tablet has the minimum battery power needed
to power on, then try to switch on again.
• If tablet is frozen, press and hold the Power key for 10 seconds
to restart device.
My tablet has not responded for several minutes
• Restart your tablet by pressing and holding the Power key.
My tablet turns off by itself
• Check that your screen is locked when you are not using your
tablet and make sure the Power key is not being pushed down.
• Check the battery charge level.
