13
If you encounter a problem, it frecuently will merilly be something minor. So, before you call customer
service, consider the following suggestions and instructions:
The cooktop is not working
Check the condition of the fuses/circuit breakers
at
your
location.
Check
to
see
if
you are experiencing a power failure.
The cooktop has turned itself off
The main switch (ON/OFF key) was accidentally
touched or there is any object above any key.
Turn the unit on again without any object about
the keyboard. Enter your settings again.
REPAIRS
Repairs may only be performer by trained
customer service technicians.
WARNING:
If your unit is repaired in an
unprofessional manner, you may
be exposed to substancial risks.
Display
F
and numbers
If
F
and numbers appears in the display, your
unit has detected a fault. The following table list
actions you can take to correct the problem.
Heater
display
Fault
Action
F0
Touch control
software error.
If error has occurred after initial calibration
disconnected and connect again the cooktop to
the power supply. If error persist, call after-sales
service. If error appears suddenly in a normal
operation, call after-sales service.
Fc
Touch control zone is too
hot and has turned off all
the heaters.
Wait until temperature goes down. Cook-top will
automatically recovered when temperature rea-
ches a normal value.
Ft
Touch control temperature
sensor can be damaged.
Wait until temperature goes down. If message
persist when temperature reaches an environ-
ment value, call after-sales service.
TROUBLESHOTTING
TROUBLESHOTTING
