AirLive IP-200PHD-24 User Manual Download Page 87

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5. Troubleshooting & FAQ

AirLive IP-200PHD-24/IP-200PHD-24B
User’s Manual

(4). Fill the application agreement and necessary information.

a. Username

b. E-mail address and confirmation

c. Password and confirmation

d. Submit all the input information and finish creating an account

Click these two options

Summary of Contents for IP-200PHD-24

Page 1: ...i IP 200PHD 24 IP 200PHD 24B 2 0 Mega Pixel Passive PoE IPCamera User s Manual ...

Page 2: ...the best effort to ensure the accuracy of the information in this user s guide However we are not liable for the inaccuracies or errors in this guide Please use with caution All information is subject to change without notice This product contains some codes from GPL In compliance with GPL agreement AirLive will publish the GPL codes on our website Please go to www airlive com and go to the Suppor...

Page 3: ...ncrease the separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This ...

Page 4: ... for Windows 13 2 5 Install the IP Camera behind NAT router 14 2 6 Configure IP Camera via Web UI 15 2 6 1 Login as User 16 2 6 2 Login as Administrator 17 3 Configure the Camera 18 3 1 Monitor the Image Section 18 3 2 View Profile 18 3 3 Streaming Protocol 18 3 4 Language 18 3 5 Two Way Audio 18 3 6 Full Screen 19 3 7 Active Control 19 3 7 1 Digital Zoom 20 3 7 2 Snapshot 21 3 7 3 Record 21 3 7 4...

Page 5: ...5 2 Video Profile 47 4 5 3 ROI 48 4 6 Audio Audio Parameters 49 4 6 1 Setting 49 4 6 2 Manage User Name Password and Login Privilege 50 4 6 3 E Mail 51 4 6 4 Object Detection 52 4 6 5 Storage Status and Configuration of SD card POE 200PHD 24 Only 54 4 6 6 Recording List Files List inside SD Card IP 200PHD 24 Only 55 4 6 7 Event Sever 55 4 6 8 Event Schedule 60 5 Troubleshooting FAQ 66 5 1 Monitor ...

Page 6: ...Connect your the Network Cameras can be plugged into your existing local area network LAN you will potentially save thousands of dollars from unnecessary cabling device directly to a local area network or xDSL modem and with Microsoft Internet Explorer you get instant on demand video streams Within minutes you can set up the device to capture a video sequence to a PC The live video can be uploaded...

Page 7: ...Mega pixel mode z UDP TCP HTTP protocols selectable z 12 24V Passive PoE support z 3GPP for 3G mobile remote application z Digital zoom z Built in microphone z Audio line out z Two way audio z Intelligent motion detection up to 10 zones z Go to preset once motion triggered z Image transmission using an FTP or e mail for event z DDNS and PPPoE z Multi channel control software for surveillance appli...

Page 8: ...rt guide provides important information and instructions for installing this device z PoE Accessory PoE 1P provides to connect to a network device and not need to use additional DC injector If any of the above items are missing please contact your dealer immediately Note Using a power supply with a different voltage than the one included with the Network Camera will cause damage and void the warra...

Page 9: ... 24 1 Lens Focus Ring User could use this ring to adjust focus manually 2 Microphone The Camera has built in an internal microphone This microphone is hidden in the pinhole located on the front panel 3 Micro SD Card Slot IP 200PHD 24 Only User can insert a micro SD card into this slot for event recording z IP 200PHD 24B ...

Page 10: ...icrophone This microphone is hidden in the pinhole located on the front panel 1 5 2 Bottom View 1 Audio Output Jack Audio out Jack allows this device to output audio or alerting sound 2 DC Power Jack The input power is 12VDC Note that supply the power to the Camera with the power adapter included in package Otherwise the improper power adapter may damage the unit and result in danger ...

Page 11: ...included IP address forever User needs to run the IPWizard II program to search the device and configure it to let the device work properly again 4 LAN Socket The LAN socket is a RJ 45 connector for connections to 10Base T Ethernet or 100Base TX Fast Ethernet cabling This Ethernet port built N Way protocol can detect or negotiate the transmission speed of the network automatically Please use Categ...

Page 12: ...ug an Ethernet cable into the Camera Connect an Ethernet cable to the LAN socket located on the Network Camera s bottom and attach it to the network 4 Connect the external power supply to Camera Connect the attached power adapter to the DC power jack of the Network Camera ...

Page 13: ...to a network device The IP 200PHD 24 IP 200PHD 24B is using DC 12V passive PoE and you can use PoE 1P as PoE splitter or PoE injector to connect to your network device and there is no need additional power adapter Note This device works with 12 to 24 volt passive PoE It does not work with 48V 802 3af switches Do not plug in to 802 3af or 803 3at PoE switch it can cost damage to the camera ...

Page 14: ...t means the system is booting up successfully Furthermore if you have a proper network connection and access to the Network Camera the LED will flash green under wired mode When you installed the Camera on a LAN environment you have two easy ways to search your Cameras by IPWizard II or UPnP discovery Here is the way to execute IPWizard II to discover Camera s IP address and set up related paramet...

Page 15: ...d AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 10 When launch the IPWizard II a searching window will pop up IPWizard II is starting to search Network Cameras on the LAN The existed devices will be listed as below ...

Page 16: ...o view and click the View button Then you could see the video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 3 LAN In case you want to change the IP related parameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below ...

Page 17: ...ted AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 12 You could modify the relative settings of the selected device Click button will quit the LAN setting procedure and click button will move to next page as below ...

Page 18: ...nd password click Submit button to perform your setting accordingly Click button will go back to previous page 2 4 UPnP for Windows UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows XP Vista or 7 of your PC is UPnP enabled ...

Page 19: ...uter then it may get a dynamic IP address from the DHCP server However if the device wants to be accessed from the WAN its IP address needs to be setup as fixed IP also the port forwarding or Virtual Server function of router needs to be setup However if your NAT router supports UPnP feature it can be very easy to achieve NAT traversal automatically To do this enable the NAT traversal feature whic...

Page 20: ...ot Please check user s manual of your NAT router for detail 2 Enable UPnP NAT traversal option of the Network Camera Refer to Setting Î Network Î UPnP page for detail NAT traversal setting Note that this option is default enabled 3 Access your Network Camera by DIPS Refer to Setting Î System Î System page for detail DIPS information 2 6 Configure IP Camera via Web UI 1 Start the web browser on the...

Page 21: ...ive on the PASSWORD as a default password Click OK button to start the main menu 3 According your browser s security setting the IE Web Page may prompt the Security Warning window If so select Yes to install and run the ActiveX control into your PC Otherwise the system will load the ActiveX silently 4 After the ActiveX control was installed and ran the first image will be displayed 2 6 1 Login as ...

Page 22: ...al 2 6 2 Login as Administrator If you log in the Camera as the Administrator you can perform all the settings provided by the device Start up screen will be as follow no matter an ordinary users or an administrator ActiveX Control Monitor Image 2 Way Audio Full Screen ...

Page 23: ...orts multi profile function for H 264 MEPG4 and JPEG simultaneously User can chose the proper and or preferred profile which is listed here 3 3 Streaming Protocol User can select proper streaming protocol according to networking environment 3 4 Language The device could provide multiple languages to meet customer s requirement 3 5 Two Way Audio The device supports 2 way audio function User can cho...

Page 24: ...C key to disable this function 3 7 Active Control The plug in ActiveX control supports a lot of functions by clicking the left mouse button Note that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the LeftMouseButton then a menu pop up This menu provides features that are unique to the ActiveX control These features include Di...

Page 25: ...the Camera AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 20 3 7 1 Digital Zoom Click Digital Zoom to active this function as above User can drag or scale the box over the video to adjust zoom ratio and position ...

Page 26: ...Press Snapshot button to take a picture The image file is saved as JPEG format into your local PC Select Browser the pop up window to select the save path and file name prefix select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools 3 7 3 Record ...

Page 27: ...lect the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss avi The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed 3 7 4 Volume Click Volume to activate this function There are two control bars for speaker and microphone volume respectively S...

Page 28: ...3 Configure the Camera 23 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 3 7 5 About Click About to show this ActiveX information ...

Page 29: ...ra parameters position and set camera tour System Configure system information date time maintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration Object Detection Setup Object detection Storage Status and configuration of SD card IP 200PHD 24 On...

Page 30: ...s Displays the Ethernet MAC address of the device Note that user can not change it Obtain IP address automatically DHCP DHCP Stands for Dynamic Host Configuration Protocol Enable this checked box when a DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device can not get an IP address within limited tries the d...

Page 31: ...HTTP ports The first one is default port 80 and this port is fixed This port is very useful for Intranet usage The second HTTP port is changeable Users could assign the second port number of http protocol and the WAN users should follow the port number to login If the http port is not assigned as 80 users have to add the port number in back of IP address For example http 192 168 1 100 8080 Therefo...

Page 32: ...ice A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes There are several excellent DDNS services available on the Internet One such service you can use is www DynDNS org You ll need to register with the service and set up the domain name of your choice to begin using it Please refer to the ho...

Page 33: ... 24B User s Manual 28 DDNS To enable or disable the DDNS service here Server name Choose the built in DDNS server DDNSHost The domain name is applied of this device User name The user name is used to log into DDNS Password The password is used to log into DDNS ...

Page 34: ...ur device can dial up and get a dynamic IP address For more PPPoE and Internet configuration please consult your dealer or ISP The device can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL modem The proced...

Page 35: ... is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data RTSP Port Choose the RTSP port The RTSP protocol allows a connect...

Page 36: ...UPnP enabled the device will automatically be detected and a new icon will be added to My Network Places If you do not want to use the UPnP functionality it can be disabled In addition this device also provides UPnP IGD function for NAT traversal easily Use NAT traversal when your device is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NA...

Page 37: ...mpt to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the NAT router first Port Range The port range will open in NAT router External IP address Show the IP address and port for WAN access through Internet If NAT traversal is configured successfully user can use this IP address and port to access this device The external IP address is not shown ...

Page 38: ...ally discover each other without the need to enter IP addresses or configure DNS servers Specifically Bonjour enables automatic IP address assignment without a DHCP server name to address translation without a DNS server and service discovery without a directory server Bonjour is an open protocol which Apple has submitted to the IETF as part of the ongoing standards creation process Bonjour To ena...

Page 39: ...e the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing 4 2 8 IP Notification In case the IP address is changed system is able to send out an email to alert someone if the function is enabled SMTP Notification e mail If enable this function then the Send to and Subject fields need to be filled Send To Type the receiver s e mail address This address is u...

Page 40: ...fication If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields below need to be filled ...

Page 41: ...ver HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server ...

Page 42: ...HD 24 IP 200PHD 24B User s Manual 4 3 Camera Adjust Camera Parameters Use this menu to set the functions of the camera parameters of the device 4 3 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below ...

Page 43: ...alue will sharpen camera Contrast Large value will contrast camera heavily De Noise De Noise can remove or lower unwanted noise and preserve fine details and edges Default Settings Restore to factory image settings 4 3 2 Privacy Mask Use this page to specify privacy mask window 1 to window 7 and set the name and gray level for selected window Add and Delete To add or delete the privacy mask window...

Page 44: ...4 Monitor the Image Section 39 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual Name Name of the specified window Level Defines the gray level of mask block The lower value will be darker ...

Page 45: ...e 4 4 1 System DIPS Dynamic IP Service To enable or disable the DIPS Dynamic IP Service function Device ID for DIPS It s a unique number of each device for identification and this ID is used for DIPS In the Appendix G it describes how to locate your device from Internet by DDNS service However we provide another easier way to do the same job called Dynamic IP Service DIPS ...

Page 46: ...e You only need to do this job one time 4 Visiting our company s web site you can find DIPS service page as below Enter your Device Number and press OK button Then a new web page will pop up and link to your device accordingly You will see that DIPS is a much easier service than DDNS Device Title You can enter the name of this unit here It s very useful to identify the specific device from multipl...

Page 47: ... synchronize time locally Server Date Time Displays the date and time of the device PC Time Displays the date and time of the connected PC Adjust Synchronize with PC Click this option to enable time synchronization with PC time Manual setting Click this option to set time and date manually Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of ti...

Page 48: ...ight saving adjustment 4 4 3 Maintenance Hard Factory Default Include the network setting Recall the device hard factory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Factory Default Except the network setting The unit is restarted and most current settings are reset to factory default val ues This action will not r...

Page 49: ...backup file and then click the Restore Setting button The settings will be restored to the previous configuration Firmware Upgrade The device supports new firmware upgrade the software that controls the operation in the device Please contact your dealer for the latest version if necessary Download the latest firmware file from our website or your dealer Unzip this firmware file to binary file and ...

Page 50: ...ed the device will reboot the system automatically 7 Please wait for timer countdown and then you can use IPWizard II to search the device again Warning The download firmware procedure cannot be interrupted If the power and or network connection are broken during the download procedure it might possibly cause serious damage to the device Be aware that you should not turn off the power during updat...

Page 51: ...l mode which supports video resolution up to Mega pixel However the maximum frame rate of this mode is up to 15fps only The second one is VGA mode which supports video resolution up to VGA but frame rate can be up to 30fps User only can select either Mega pixel or VGA mode to operate the camera Switching Mega pixel and VGA the device will take time to reboot system 4 5 1 Common ...

Page 52: ...eo Profile User can only choose either 720P or 2 Mega modes The 720P mode can serve H 264 and JPEG streams up to 1280x720 resolution simultaneously On the other hand 2 Mega mode it can stream up to 1600x1200 resolution simultaneously 4 5 2 Video Profile Name Assign a name to the selected profile Video Type Video codec of the selected video profile Resolution Resolution of the selected video profil...

Page 53: ...de However the target bitrate can be increased to max target bitrate while lots of motion in video The max target bitrate will keep a pre defined time period and then back to normal CBR bitrate For EVBR the video bitrate is based on normal VBR mode However the target bitrate can be increased to max target bitrate while lots of motion in video The max target bitrate will keep a pre defined time per...

Page 54: ...4 Monitor the Image Section 49 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 4 6Audio Audio Parameters 4 6 1 Setting ...

Page 55: ... or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio 4 6 2 Manage User Name Password and Login Privilege Use this menu to add update or remove the usernames and passwords of the Administrator and viewer Viewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video a...

Page 56: ...ted function PTZ Control Authorize this user to control PTZ function or not Add update and remove of Users account Manage the user s account of viewer user 4 6 3 E Mail You may setup SMTP mail parameters for further operation of Event Schedule That s if users want to send the alarm message out it will need to configure parameters here and also add at least one event schedule to enable event trigge...

Page 57: ... is required when an e mail is sent Enable if authentication is required when an e mail is sent Authentication User name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type the password for the SMTP server if Authentication is Enable E mail To Type the receiver s e mail address E mail From Type the sender s E mail address This address is used for reply e...

Page 58: ...hese windows can be specified as Included or Excluded type Included windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larger ob...

Page 59: ...ge Status and Configuration of SD card POE 200PHD 24 Only This page shows the status of attached SD card You may setup related parameters to manage the attached SD card also Enable automatic disk cleanup Delete old recorded files while the conditions are reached as below Remove recordings order than Delete old files by days Remove oldest recordings when disk is Delete old files by left capacity ...

Page 60: ...shows the files list information User may play or delete the selected file 4 6 7 Event Sever FTP Server z You may setup FTP parameters for further operation of Event Schedule That s if users want to send the alarm message to an FTP server it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP ...

Page 61: ...ore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP service ...

Page 62: ...ode connecting to FTP server TCP Server z In addition to send video file to FTP server the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server ...

Page 63: ...TTP servers as wish Therefore user needs to specify a name for each HTTP server setting URL Type the server name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy ...

Page 64: ...TTP Proxy Proxy Port Set port number of Proxy SAMBA Server z The device also can send video stream to specified SAMBA server Name User can specify multiple HTTP servers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not ...

Page 65: ...AMBA server SAMBA Path Set working directory path of SAMBA server 4 6 8 Event Schedule This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device Where the Schedule Trigger will be activated by user define interval without event happened Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule ...

Page 66: ...sible time slot Trigger by Select the triggered sources Action Define the actions once event triggered Example 1 Send file to FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Server FTP Server page ...

Page 67: ...1 Select event trigger 2 Enable time start from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content ...

Page 68: ...00 to 24 00 from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 Trigger by You do not need to choose it because this will be triggered every minute 4 Action Voice Alert Note Send SD function is only for IP 200PHD 24 ...

Page 69: ...e type of record file for event or schedule application Record File Type Choose JPEG AVI JPEG or AVI H 264 file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture numbers of JPEG to be sent out Pre Trigger Duration Define the maximum duration of pre alarm ...

Page 70: ... Monitor the Image Section 65 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual Post Trigger Duration Define the maximum duration of post alarm Max File Size Define the maximum buffer size of record file ...

Page 71: ...evice is around 20 25Mbps for UDP mode and 10Mbps for HTTP mode Therefore the actual number of connected clients is varying by streaming mode settings of resolution codec type frame rate and bandwidth Obviously the performance of the each connected client will slow down when many users are logged on The device can be used outdoors or not The device is not weatherproof It needs to be equipped with ...

Page 72: ...ind the unit within 1 minutes Do not connect device over a router IPWizard II program cannot detect device over a router If IP address is not assigned to the PC which running IPWizard II program then IPWizard II program cannot find device Make sure that IP address is assigned to the PC properly Antivirus software on the PC might interfere with the setup program Disable the firewall of the antiviru...

Page 73: ...orrecting your network cable and configuration Test the network interface by connecting a local computer to the Network Camera via a crossover cable Make sure the Internet connection and setting is ok Make sure enter the IP address of Internet Explorer is correct If the Network Camera has a dynamic address it may have changed since you last checked it Network congestion may prevent the web page ap...

Page 74: ... up Security Warning window will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth Check the device s ActiveX is installed on your computer Go to C Windows Downloaded Pr...

Page 75: ...f the selected language on the Internet Explorer Frame rate is slower than the setting The traffic of the network and the object of the image affect the frame rate The network congestion causes frame rate slower than the setting Check the bandwidth of Internet connection If the Internet bandwidth is lower than target bit rate the video streaming will not work correctly Ethernet switching hub can s...

Page 76: ...he image quality The color of the image is poor or strange Adjust White Balance To insure the images you are viewing are the best they can be set the Display property setting color quality to 16bit at least and 24 bit or higher if possible within your computer The configuration on the device image display is incorrect You need to adjust the image related parameters such as brightness contrast hue ...

Page 77: ...e installed or if the IP address conflicts with any other devices over the network If you want to make sure the IP address of the device utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the device The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP ad...

Page 78: ...olution Average range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame NA 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame NA 384kbps 1536kbps 30fps 1280x720 HD 100 200k byte per frame NA 512kbps 3076kbps 15fps 1600x1200 UXGA NA 512kb...

Page 79: ...mode 2 Mega pixel mode Image Setting AE AWB Noise reduction Color brightness sharpness contrast Mirror Flip Privacy Masks Text time and date overlay Streaming Simultaneously multi profile streaming Streaming over UDP TCP or HTTP M JPEG streaming over HTTP server push Supports 3GPP mobile surveillance MPEG4 Controllable frame rate and bandwidth Constant and variable bit rate H 264 ROI Audio Audio E...

Page 80: ...tion detection with included or excluded options Alarm Events File upload via FTP or email Notification via email HTTP and TCP Audio alerting output Video Buffer Pre and post alarm buffering General RAM 128MB ROM 16MB Power Supply 12V DC external power adapter or 12 14V Passive PoE Power Consumption 2W Connectors RJ 45 10BaseT 100BaseTX DC power jack Audio out Factory default reset SD card IP 200P...

Page 81: ... configure port forwarding manually please follow the steps as below Manually installing the device with a router on your network is an easy 3 step procedure as following 1 Assign a local fixed IP address to your device 2 Access the Router with Your Web browser 3 Open Configure Virtual Server Ports of Your Router 1 Assign a local fixed IP address to your device The device must be assigned a local ...

Page 82: ... modifying the IP address Failure to do so will reset the IP address when you restart your computer Your WAN IP Address will be listed here Note Because a dynamic WAN IP can change from time to time depending on your ISP you may want to obtain a Static IP address from your ISP A Static IP address is a fixed IP address that will not change over time and will be more convenient for you to use to acc...

Page 83: ...r camera s local IP Address e g 192 168 1 100 for example in the Private IP field If you are using the default camera port settings enter 80 into the Public and Private Port section click Apply Scheduling should be set to Always so that the camera images can be accessed at any time A check mark appearing before the entry name will indicate that the ports are enabled Important Some ISPs block acces...

Page 84: ... now you have finished your entire PC configuration for this device 5 6 DDNS 1 Preface If you have a Cable modem or xDSL this is a great way to host your own Networked Device or other TCP IP Service Get your own domain like www yourname com www yourname com tw etc Note This domain must be registered with Internic via registration authorities such as Network Solutions DirectNIC Register com etc You...

Page 85: ...ide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid IP addresses they could save the effort to apply DDNS service Because the IP address in this environment is fixed users could input the IP address or domain name of demo site directly in the ...

Page 86: ...5 Troubleshooting FAQ 81 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 3 After the columns show up at the left side click Create Account ...

Page 87: ...00PHD 24B User s Manual 82 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account Click these two options ...

Page 88: ... 200PHD 24B User s Manual 5 Check your e mail mailbox There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click to confirm ...

Page 89: ...w dyndns org again Input your username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 9 Click the Dynamic DNS ...

Page 90: ... a domain name without any charge at this step First we input the host name Pink No 1 Then we pick a domain that is easy to remember Pink No 2 The 3rd step is to click Offline Hostname from Service Type Pink No 3 Finally click the Create Host to submit the domain name information and finish DDNS application Pink No 4 ...

Page 91: ...eck the user manual to access the DDNS and PPPoE pages After saving the modification restart the device Then the external users could browse the Networked Device by the input of their domain name 5 7 Power Line Frequency COUNTRY VOLTAGE FREQUENCY COMMENTS Argentina 220V 50 Hz Neutral and line wires are reversed from that used in Australia and elsewhere Australia 230V 50 Hz Outlets typically contro...

Page 92: ...g Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V 50 60 Hz Eastern Japan 50 Hz Tokyo Kawasaki Sapporo Yokohoma and Sendai Western Japan 60 Hz Osaka Kyoto Nagoya Hiroshima Malaysia 240V 50 Hz Netherlands 230V 50 Hz Portugal 230V 50 Hz Spain 230V 50 Hz Sweden 230V 50 Hz Switzerland 230V 50 Hz Taiwan 110V 60 Hz Thailand 220V 50 Hz United Kingdom 230V 50 Hz Outlets typically controlled by...

Page 93: ...fault for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your de...

Page 94: ...5 Troubleshooting FAQ 89 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual Click Add or Remove Programs Click Add Remove Windows Components ...

Page 95: ...5 Troubleshooting FAQ AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 90 The following screen will appear Select Networking Services Select Universal Plug and Play ...

Page 96: ...5 Troubleshooting FAQ 91 AirLive IP 200PHD 24 IP 200PHD 24B User s Manual Click Details Click Next ...

Page 97: ...5 Troubleshooting FAQ AirLive IP 200PHD 24 IP 200PHD 24B User s Manual 92 Please wait while Setup configures the components Click Finish ...

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