The product does not work properly
Situation
Solution
The unit does not start.
Make sure the dehumidifier's plug is pushed
completely into the socket.
Check the house circuit breaker.
Dehumidifier has reached its preset level or the tank
is full.
Tank is not in the proper position.
The dehumidifier does not dry
the air as it should.
Allow enough time for the moisture to be absorbed.
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
Make sure the unit is not too close to a wall.
The humidity control may not be set low enough.
Check that all doors, windows and other openings
are securely closed.
Room temperature is too low, below 5°C.
There is a kerosene heater or a vapor generating
appliance in the room.
The device makes a loud
noise when operating.
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the coils.
This is normal. The dehumidifier has an auto defrost
feature. Make sure the ambient temperature is higher
than 5°C.
Water on the floor.
The hose connection may be loose.
Tighten connections.
AS, ES, P2; EC, E3, Eb
messages appears on the
display.
These are error codes and protection codes. See the
"Control panel description"
⑨
section.
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