Air Change PCU, Installation And Maintenance Manual, Page: 34 / 35

Installation and Maintenance Manual
34
12. WARRANTY POLICY
For The SALE AND SUPPLY OF PRODUCTS from AIR CHANGE AUSTRALIA PTY LTD
1. Applicability
1.1. This Warranty Policy applies to any Products sold and/or supplied by Air Change Australia Pty Ltd (
“Air Change”
) to a Purchaser
and supersedes any terms and conditions of the Purchaser.
1.2. This Warranty Policy is also subject to the Terms and Conditions for the sale and supply of Products from Air Change
(
“Terms and Conditions”
), a copy of which is available on the web site www.airchange.com.au and forms part of any Quotation
or Order Confirmation from, and any Contract with, Air Change.
2. Definitions
2.1. “
Contract
” shall mean any and all agreements for the sale and/or supply of Products(s) from Air Change.
2.2. “ Parties ” shall mean Air Change and the Purchaser jointly.
2.3. “
Price
” shall mean the price to be paid by the Purchaser for the Product(s) excluding Goods and Services Tax (GST).
2.4. “ Product ” shall mean the product(s) as set out in the Contract.
2.5. “
Purchaser
” shall mean any and all party / parties entering into a Contract with Air Change for the sale and/or supply of Product(s)
by Air Change.
3. Parts Warranty
3.1. Unless otherwise agreed in writing and subject to the terms and conditions of this Warranty Policy and the Terms and Conditions,
Air Change warrants (a) that the Products are free of manufacturing defects in materials and workmanship, and (b) that the
Products will deliver the rated heating and cooling capacity specified in the quotation and published technical details for such
Product.
3.2. If during a period of 12 months from the date of delivery of the Product(s) to the Purchaser ( “Warranty Period” ) any part
manufactured by Air Change is found upon inspection by Air Change to have proved defective in design, material or workmanship
under normal use and service and when properly installed, connected and commissioned as per the manual, Air Change will
supply an exchange replacement part(s) free of charge to the Purchaser provided that the Purchaser has complied with the
conditions of warranty ( “Warranty Conditions” ) including those in clauses 5 and 6.
3.3. The Warranty Period may be extended so that the 12 month period commences upon commissioning of the Product(s) provided
that (a) the date of commissioning occurs within 3 months of delivery of the Product(s) and (b) a commissioning report which
specifies the date of commissioning is delivered to Air Change within 21 days of the date of commissioning.
3.4. Unless prior agreed by Air Change in writing, any cost or expense incurred by any persons removing or refitting or rebuilding the
replacement part(s) shall be borne by the Purchaser except where Labour warranty has been specifically included in the sale.
3.5. If the Purchaser does not make a warranty claim within the Warranty Period, even if the defect occurs during the Warranty Period,
the Purchaser shall lose all benefit of the Parts Warranty and any Labour Warranty.
4. Labour Warranty
4.1. The Purchaser may obtain a 12 month labour warranty (
“Labour Warranty”
) from Air Change at an additional cost of 2.5% of the
Price plus GST subject to the Warranty Conditions and this clause.
4.2. The Labour Warranty must be purchased and paid for prior to any warranty claim being actioned.
4.3. The Labour Warranty shall entitle the Purchaser, in addition to the parts warranty in clause 3, during the Warranty Period having
the costs of the labour of installing any replacement part(s) supplied pursuant to the parts warranty being costs paid by
Air Change.
4.4. The labour covered by the Labour Warranty shall be undertaken (a) by Air Change or (b) by sub-contractors chosen and arranged
by Air Change or (c) subject to the prior approval of Air Change, by the Purchaser or its agents or subcontractors, provided that in
these circumstances labour shall be no more than $65.00 per hour and refrigerant shall be no more than $15.00 per kilogram and
there shall be no charges for initial call out fees, quotations, travelling time, overtime, hire equipment, apprentice labour or brazing
rod and nitrogen.
Cooke Industries - Phone: +64 9 579 2185 Email: sales@cookeindustries.co.nz Web: www.cookeindustries.co.nz