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REPAIRS PROCEDURE 

Should you experience any faults on your Aim product, please adhere to the following 
procedure to have the fault rectified speedily and professionally.
You can return the product to the store.

Call the Pick n Pay CUSTOMER CARE

 number on 0860 30 30 30 (only in South Africa) to 

report the fault and make arrangements for the next steps. 

Note:

 Should you live in an outlying area or outside South Africa, it may be necessary to 

return the product to the store nearest to you. 

COST OF REPAIRS

UNDER WARRANTY

Any items still under warranty will be repaired free of charge, as long as it complies with the 
terms and conditions of the warranty (refer to “warranties” section in this manual). Any items 
that need to be repaired that are NOT covered in the warranty will be for the consumer’s 
expense. A quote for the repair/replacement of these items will be provided to the consumer 
for approval prior to repairs being conducted.

OUT OF WARRANTY

Any items that need to be repaired once the warranty has expired will be for the consumer’s 
expense including call out fees. A quote for the repair/replacement of these items will be 
provided to the consumer for approval prior to repairs being conducted.

Raymond Ackerman

Founder of Pick n Pay

Product of China

CUSTOMER  CARE

Sharecall: 0860 30 30 30

ONLY IN SOUTH AFRICA

[email protected]

MODEL NUMBER:

ACH20

Summary of Contents for ACH20

Page 1: ...CONVECTOR HEATER 2000 W Adjustable Thermostat 3 Heat Settings Power Indicator Light Free Standing OR Wall Mountable Overheat Protection Safety Thermal Cut Out U S E R M A N U A L...

Page 2: ...WALL MOUNTING SAFETY INSTRUCTIONS OPERATION OF THE HEATER POWER SETTINGS CLEANING AND MAINTENANCE STORAGE CONFORMITY WITH DIRECTIVES ENVIRONMENT FRIENDLY DISPOSAL 2 YEAR LIMITED WARRANTY REPAIRS PROCE...

Page 3: ...the box must be fitted to the unit These are to be attached to the base of the heater using the four self tapping screws provided Ensure that they are positioned correctly to the side moulding at the...

Page 4: ...or and the bottom of the heater Allowance must be made for any floor coverings carpets etc and if any skirting boards are present Drill two fixing holes 486 mm apart on a horizontal line to the floor...

Page 5: ...s suggested that the heater is hung on the upper brackets and the hole positions for the lower brackets are then marked on the wall prior to drilling the holes for attachment purposes See the figures...

Page 6: ...deep pile 8 Always ensure that the heater is placed on a steady and level surface Do not placing the heater close to curtains or furniture as this could create a fire hazard 9 Do not position the heat...

Page 7: ...ated on the side panel When the heating elements are on the switches will illuminate For maximum heat output both of the switches should be on 5 When the desired room temperature has been reached the...

Page 8: ...p cloth and dry it with a dry cloth Do not use any detergents or abrasives Do not allow any water to enter the heater When the heater is not in use for a prolonged period it should be protected from g...

Page 9: ...rked to denote conformity with Directives 2006 95 EC Low Voltage and the EMC directive 2004 108 EC as amended You can help protect the environment Please remember to respect the local regulations hand...

Page 10: ...mplied arising by law or otherwise including without limitation any obligation of the manufacturer in respect of any injury loss or damage direct indirect or consequential arising out of the use of or...

Page 11: ...ge as long as it complies with the terms and conditions of the warranty refer to warranties section in this manual Any items that need to be repaired that are NOT covered in the warranty will be for t...

Page 12: ......

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