After-sales policy
User can request a return& refund service within seven (7) calendar days of receiving
a product if the product has a manufacturing defect. AheadX provides one-year
warranty.
You can request a return& refund service where:
Provide a legal proof of purchase, receipt, bill, invoice or order number;
Serial number, product label and other marks shows no sign of alteration or
tempering ;
Non-artificial defect
Refund & free repair is not provided where:
Product serial number or model does not match the product itself
Any fault or damage of the product is caused by unauthorized use or
modification;
Any fault or Damage caused by using third-party components which is not
recommended by our company;
Damage caused by uncontrollable external factors, including fires, floods, high
winds, or lightning strikes, etc;