25
RMSAL
USER MANUAL
obligations under this Agreement extend solely to the Customer. AGM Global
Vision’s liability hereunder for damages, regardless of the form or action, shall not
exceed the fees or other charges paid to AGM Global Vision by the customer or
customer’s dealer. AGM Global Vision shall not, in any event, be liable for special,
indirect, incidental, or consequential damages, including, but not limited to, lost
income, lost revenue, or lost profit, whether such damages were foreseeable or not
at the time of purchase, and whether or not such damages arise out of a breach
of warranty, a breach of agreement, negligence, strict liability, or any other theory
of liability.
4.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete
and submit AGM Global Vision PRODUCT REGISTRATION FORM on our website
(
www.agmglobalvision.com/customer-support
).
4.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify
the AGM Global Vision service department via e-mail. Send any requests to
to receive a Return Merchandise Authorization
number (RMA). When returning any device, please take the product to your
retailer, or send the product, postage paid and with a copy of your sales receipt,
to AGM Global Vision Corporation’s service center at the address listed above. All
merchandise must be fully insured with the correct postage; AGM Global Vision
will not be responsible for improper postage or merchandise that becomes lost or
damaged during shipment. When sending product back, please clearly write the
RMA# on the outside of the shipping box. Please include a letter that indicates
your RMA#, the Customer’s Name, a Return Address, reason for the return,
contact information (valid telephone numbers and/or an e-mail address), and
proof of purchase that will help us to establish the valid start date of the warranty.
Product merchandise returns that do not have an RMA# listed may be refused, or a
significant delay in processing may occur. Estimated Warranty service time is 10-20
business days. The End-user/Customer is responsible for postage to AGM Global
Vision for warranty service. AGM Global Vision will cover return postage/shipping
after warranty repair to the End-user/Customer only if the product is covered by the
aforementioned warranty. AGM Global Vision will return the product after warranty
service by domestic UPS Ground service and/or domestic mail. Should any other
requested, required, or international shipping methods be necessary, the postage/
shipping fee will be the responsibility of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision
173 West Main Street, PO Box 962, Springerville, AZ 85938
Tel. 928.333.4300
Fax 480.393.4882
[email protected]
www.agmglobalvision.com