AGL Twister VT Series, User Manual

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1.4 TERMS OF WARRANTY
If the operating conditions given in the user manual of AGL Industries TWISTER
VT machines are observed, prolonged and safe operation of the machine is
guaranteed. The repairing period is specified as maximum 20 working days, but if the
delivery time of the externally supplied spare parts exceeds 20 working days, Technical
Service Team will inform you regarding the matter and necessary works will be carried
out to relieve your aggrievement.
The warranty period covers the 2-year warranty period stipulated by the Ministry of
Commerce.
Regardless of the warranty process, the machine components that are exposed to
wear subject to use and by nature are not included within the scope and period of
warranty.
In addition, errors and damages caused by user and operator errors on the machine
or accessories are excluded from the warranty.
Warranty services are valid for factory defects, mechanical errors and faulty
workmanship not caused by user errors.
Any interventions and modifications made by unauthorized and unapproved persons
and institutions not been trained by us, accessories and parts not supplied by us will
indefinitely void this warranty.
Information
The customer should request filling of the product delivery
report given in the annexes.
The warranty period starts from the date specified on the
delivery report
or invoicing date, whichever is earlier.
It is strictly forbidden to make modifications on the machine without the manufacturer's
permission. Welding, drilling, heating, etc. on the main lines of the machine, which directly
affects the operational safety of the machine are extremely dangerous and prohibited.
Intervention in the machine other than the authorized technical service specified by the
manufacturer will cause the warranty period to end.
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