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2.4 Connecting EHS with DHSG protocols (refer to your supplier)
• Connect the Agent DHSG cable to your telephone as indicated in its user guide.
• Connect the Agent DHSG cable to the ‘AUX’ and telephone ports located on the back of the headset
base.
• Ensure that the EHS selection switch is set to ‘DHSG’.
With the handset lifter or DHSG cable connected, you will be able to answer and end calls using the button
located on the headset while away from your desk.
2.5 Connecting to a computer USB port
• Connect the USB cable supplied with the product to the ‘USB’ port on the back of the headset base
and to an available USB port on your computer.
• The computer should automatically recognize the device and install the correct device drivers. Wait a
few seconds before using the headset.
2.6 Connecting to a Bluetooth device
• Dock headset in base
• To make your agent wireless headset discoverable to a mobile device hold down the Mobile Selector
button on the front panel for 6 seconds
• Once headset is discoverable, search for the headset on your device and connect via the usual
method
2.7 Wearing Style
The Agent wireless headset series is available in four variants:
AG22-0700 AW50 Single ear headset for PC/telephone
AG22-0701 AW60 Two ear headset for PC/telephone
AG22-0702 AW70 Single ear headset for PC/telephone/Bluetooth
AG22-0703 AW80 Two Ear headset for PC/telephone/Bluetooth
To replace the ear cushion on the headset, pull the earpad disc from one side and it will detach from the
headset. Replace the earpad then re-clip the earpad disc to the headset.
