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Important Safety Instructions

Do not use this equipment in places where volatile or explosive materials may be present.  This equipment 

will be inoperable if mains power fails.  For indoor use only.

When using your telephone equipment, basic safety precautions should always be followed to reduce the 

risk of fire, electric shock and injury to persons, including the following:

•  Do not use this product near water, for example a bath tub, wash bowl, kitchen sink or laundry tub, 

in a wet basement or near a swimming pool.

•  Avoid using a telephone (other than a cordless type) during an electrical storm.  There may be a 

remote risk or electric shock from lightning.

•  Do not use the telephone to report a gas leak in the vicinity of the leak.

•  Use only the power cord and batteries indicated in this manual.  Do not dispose of batteries in a 

fire.  They may explode.  Check with local codes for possible special disposal instructions.

CAUTION:

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to instructions.

Use only with Agent wireless headset (3.7 V, 200 mAh Li-ion rechargeable battery). 

Supplied adaptor with ferrite must be used with this device to ensure compliance with the class B FCC 

limits.

This device complies with Part 15 of the FCC rules.  Operation is subject to the following two conditions: 

(1) This device may not cause harmful interference, and (2) this device must accept any interference re-

ceived, including interference that may cause undesired operation.

Warning:  Changes or modifications to this equipment not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment.

Summary of Contents for AG22-0700

Page 1: ...Power to CONNECT Agent Wireless Headsets AG22 0700 AG22 0701 AG22 0702 AG22 0703 Operation Manual...

Page 2: ...e Power light 2 PC Button 3 Telephone Button 4 Headset in Use light A Volume Down B Mute Button C Volume Up D Call Answer End E Call in Progress light 1 Handset Selector default position 1 2 DHSG RHL...

Page 3: ...on 3 Telephone Button 4 Mobile Device Selector 5 Headset in Use light 6 Bluetooth Connected light A Volume Down B Mute Button C Volume Up D Call Answer End E Call in Progress light 1 Handset Selector...

Page 4: ...aking and receiving calls 3 1 1 Making an outgoing call in telephone mode 3 1 2 Receiving an incoming call in telephone mode 3 1 3 Making an outgoing call in USB mode 3 2 Adjusting the ring volume 3 3...

Page 5: ...dset lifter or electronic hook switch device Noise cancelling microphone for reduced background noise Secure high quality audio Receive volume control on headset Mute button on headset Talk button wit...

Page 6: ...bottom of the headset base to find the correct wiring for your device 2 2 Connecting to a telephone or terminal without a headset port Using the headset cord supplied with the product connect the tele...

Page 7: ...gnize the device and install the correct device drivers Wait a few seconds before using the headset 2 6 Connecting to a Bluetooth device Dock headset in base To make your agent wireless headset discov...

Page 8: ...ion The headband can be adjusted to alter the pressure and fit on the ear To loosen the tension flex the headband outwards until it feels comfortable The headband can be flexed in the other direction...

Page 9: ...n use 270 2 8 4 Check the distance to the microphone Ensure the microphone is set at a distance of about 2 finger widths from the mouth Follow 2 8 5 to adjust this distance 2 8 5 Adjust the Mic Boom T...

Page 10: ...base or press the Call Answer End button to disconnect The Headset in Use LED will turn off 3 1 2 Receive an incoming call in Telephone mode If there is an incoming call from the telephone line and t...

Page 11: ...When the headset is ringing to indicated an incoming call you can adjust the ring volume with the volume control buttons located on the headset 3 3 Muting The Headset Microphone To mute the headset m...

Page 12: ...completed the base Headset in Use LED will stop flashing and the additional headset Call in Progress LED will flash Once the registration has completed a confirmation sound will be heard on the primar...

Page 13: ...phone Down button for headset 3 These can be found on the underside of the headset base 3 10 Using multiple headsets If you have more than one headset registered to the Agent base the first headset to...

Page 14: ...r 3 seconds LED will flash slowly to show Auto Answer ON LED will flash quickly to show Auto Answer OFF Default setting is Auto Answer OFF 3 13 Overview of audio signals Action Audio Indication Low Ba...

Page 15: ...lways tie back long hair that might get caught in the headset Do not disassemble the product or AC adapter as this may expose you to dangerous voltages or other risks Incorrect reassembly can cause el...

Page 16: ...supply you intend to use Charge the headset according to the instructions supplied with the unit Plug the AC adapter or charger into an outlet that is near the equipment and will be easily accessible...

Page 17: ...only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions CAUTION Risk of exp...

Page 18: ...rient or relocated the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is c...

Page 19: ...5 2017 EN 61000 3 2 2014 EN 61000 3 3 2013 RF EN 301 406 V2 2 2 2016 09 ETSI EN 300 328 V2 2 2 2019 07 RF Safety EN 62479 2010 EN 50663 2017 Only to be used together with the delivered certified AC ma...

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