-The Voice-
INSTALLATION AND USER’S MANUAL REV. 2
5.
TROUBLESHOOTING AND MAINTENANCE
5.1.
Preventive maintenance
DO unplug the SUPPLY MODULE and the ACU before cleaning.
DO check cables for kinking or tearing, especially in floor traffic areas.
DON'T use volatile solvents to clean surfaces. A clean, soft cloth, lightly moistened,
is usually adequate. If a spray or paste cleaner is used, DON'T let it clog the
microphone or loudspeaker openings.
DON'T risk fire or electrical shock by placing the SUPPLY MODULE on a wet
surface or spilling liquid on it.
DON'T place the SUPPLY MODULE on a radiator or other heat sources.
5.2.
Troubleshooting
Problem
Corrective Action
No dial tone
1. Make sure the power supply cable is plugged into
a working 120 Vac, 60 Hz outlet.
2. Verify that the green light glows steadily.
3.
Make sure telephone line is plugged into
telephone line connector on the SUPPLY
MODULE.
4.
Make sure telephone line is not a digital PABX
line, but is a standard analog telephone line
Problem
Corrective Action
Dialed party can't hear
conversation originating from
your end of the call
1. Verify that the mute and hold functions are off.
2. Make sure telephone line is plugged into telephone
line connector on the SUPPLY MODULE .
No conference operation
1. Make sure the power supply cable is plugged into
a working 120 Vac, 60 Hz outlet.
2. Verify that the green light glows steadily.
3. Make sure telephone line is plugged into telephone
line connector on the SUPPLY MODULE .
4. Make sure the ACU is properly connected to the
SUPPLY MODULE .
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CHAPTER 5. TROUBLESHOOTING AND MAINTENANCE
