AEG LWM8C1612S User Manual Download Page 39

Page: 39 / 48

16. TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

16.1 Introduction

The appliance does not start or it stops

during operation.
First try to find a solution to the problem

(refer to the table). If the problem

persists, contact the Authorised Service

Centre.
In case of major problems, the

acoustic signals operate, the display

shows an alarm code and the Départ/

Pause button may flash continuously:

•

- The appliance does not fill with

water properly.

Start the appliance again by pressing

Départ/Pause button. After 5 seconds

the door will be unlocked.

•

- The appliance does not drain

the water.

•

- The appliance door is open or

not closed correctly. Please check the

door!

If the appliance is

overloaded, remove

some items from the

drum and/or keep

pressed the door while

touching the Départ/

Pause button until the
indicator

stops

flashing (see the picture

below).

•

- The mains supply is unstable.

Wait until the mains supply is stable.

•

- No communication between

electronic elements of the appliance.

Switch it off and switch on again.

The programme was not finished

properly or the appliance stopped too

early. If the alarm code appears

again, contact the Authorised Service

Centre.

•

- The anti-flood device is on.

Disconnect the appliance and close

the water tap. Contact the Authorised

Service Centre.

WARNING!

Deactivate the appliance

before carrying out any

check.

ENGLISH

Summary of Contents for LWM8C1612S

Page 1: ...USER MANUAL EN User Manual Washer Dryer LWM8C1612S ...

Page 2: ...ogies that help make life simpler features you might not find on ordinary appliances Please spend a few minutes reading to get the very best from it Visit our website to Get usage advice brochures trouble shooter service and repair information www aeg com support Register your product for better service www registeraeg com Buy Accessories Consumables and Original spare parts for your appliance www...

Page 3: ... have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised Children of less than 3 years of age should be kept away from the appliance unless continuously supervised...

Page 4: ... plug to the mains socket only at the end of the installation process Make sure that the mains plug is accessible after installation The ventilation opening in the base must not be covered by a carpet mat or any floor covering CAUTION The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility ...

Page 5: ...ed separately with an extra amount of detergent before being dried in the washer dryer Do not use the appliance if items have been soiled with industrial chemicals Do not dry unwashed items in the wash dryer Items such as foam rubber latex foam shower caps waterproof textiles and rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the washer dryer Fabr...

Page 6: ...age Always take care when moving the appliance as it is heavy Always use safety gloves and enclosed footwear Do not install or use a damaged appliance Do not install the appliance where the appliance door cannot be fully opened Adjust the feet to have the necessary space between the appliance and the flooring When the appliance is in its permanent position check if it is levelled correctly with th...

Page 7: ...ns in household appliances such as temperature vibration humidity or are intended to signal information about the operational status of the appliance They are not intended to be used in other applications and are not suitable for household room illumination To replace the internal lighting contact the Authorised Service Centre 2 6 Service To repair the appliance contact the Authorised Service Cent...

Page 8: ... floor under the appliance Make sure not to damage the hoses 7 Remove the polystyrene protection from the bottom 1 2 8 Pull up the appliance in vertical position 9 Remove the power supply cable and the drain hose from the hose holders It is possible to see water flowing from the drain hose This is due to the testing with water of the appliance in factory 10 Remove the three bolts by using the key ...

Page 9: ... WARNING Do not put cardboard wood or equivalent materials below the appliance feet to adjust the level x4 The appliance must be level and stable A correct adjustment of the appliance level prevents the vibration noise and the movement of the appliance when in operation When the machine is installed on a plinth or if a washer dryer is stacked on the washing machine use the accessories described in...

Page 10: ... because of its natural ageing The red sector in the window A shows this fault A If this occurs close the water tap and contact the authorized service centre to replace the hose 3 5 Water drainage The drain hose should stay at a height of not less than 60 cm and not more than 100 cm You can extend the drain hose to maximum 400 cm Contact the authorized service centre for the other drain hose and t...

Page 11: ...mm min 1 5 must be larger than the external diameter of the drain hose 4 If the end of the drain hose looks like this see the picture you can push it directly into the stand pipe 5 Without the plastic hose guide to a sink spigot Put the drain hose in the spigot and tighten it with a clamp Refer to the illustration Make sure that the drain hose makes a loop to prevent particles going into the appli...

Page 12: ...ating plate 6 Drain pump filter 7 Feet for levelling the appliance 8 Drain hose 9 Inlet hose connection 10 Mains cable 11 Transit bolts 12 Hose support 00000000 00A Mod xxxxxxxxx 000V 00Hz 0000 W 910000000 00 A B C Prod No D The rating plate reports the model name A product number B electrical ratings C and serial number D www aeg com 12 ...

Page 13: ...g mode touch button Mode Lavage Séchage 6 Start and pause touch button Départ Pause 7 Delay Start touch button Départ Différé 8 Time Saving touch button Gain de temps 9 Anti crease touch button Antifroissage 10 Anti stain and prewash touch button Tache Prélavage 11 Spin reduction touch button Essorage 12 On Off push button Marche Arrêt 13 Temperature touch button Température 5 2 Display MIX ENGLIS...

Page 14: ...ator can show Programme duration e g washing and or drying phase Delay time e g or Cycle end Warning code e g Washing phase indicator it flashes during prewash and wash phase Rinsing phase indicator It flashes during rinse phase The permanent Extra Rinse option one additional rinse two additional rinses Spin and drain phase indicator It flashes during spin and drain phase MIX OKO MIX indicator Ste...

Page 15: ...and touch buttons are always clean and dry 6 3 Température When you select a washing programme the appliance automatically proposes a default temperature Touch this button repeatedly until the desired temperature value appears on the display When the display shows the indicators and the appliance does not heat the water 6 4 Essorage When you set a programme the appliance automatically selects the ...

Page 16: ...st mud and other solid particles This option can increase the programme duration These two options cannot be set together 6 6 Départ Différé With this option you can delay the start of a programme in a more convenient time Tap on the button repeatedly to set the required delay The time increases by steps of 30 minutes up to 90 and from 2 hours up to 20 h After starting the cycle by the means of th...

Page 17: ...ng Lavage and Séchage indicators are on Only drying Séchage indicator is on 6 12 Départ Pause Touch the Départ Pause button to start pause the appliance or interrupt a running programme 7 PROGRAMMES 7 1 Programme Chart Programme Programme description Washing programmes Blanc Couleurs White cotton and coloured cotton Normal heavy and light soil Coton Eco White cotton and coloured cotton Normal heav...

Page 18: ...ramme to wash and dry 5 kg of garments in only 4 hours Also the indicator appears on the display Steam programme Vapuer Steam programmes2 Steam can be used for dried washed or worn once laun dry These programmes can reduce creases and odours and make your laundry softer Do not use any detergent If necessary remove stains by washing or using localized stain removal Steam programmes do not perform a...

Page 19: ... from the drum After a steam cycle items may be iron ed however with less effort Programme temperature maximum spin speed and maximum load Programme Default tempera ture Temperature range Maximum spin speed Spin speed range Maximum load Washing programmes Blanc Couleurs 40 C 95 C Cold 1600 rpm 1600 rpm 400 rpm 10 kg Coton Eco 60 C 60 C 40 C 1600 rpm 1600 rpm 400 rpm 10 kg Synthétiques 40 C 60 C Co...

Page 20: ...on Eco Synthétiques Délicats Laine Lavage à la main Outdoor Propre Sec ÖKOPower Vapuer Rinçage Essorage Vidange Options Essorage Rinse Hold Extra Silent No Spin 1 Rinçage Plus Prélavage Tache2 Départ Différé Gain de temps3 Antifroissage Minuterie www aeg com 20 ...

Page 21: ...approved by The Woolmark Company for the washing of wool garments labelled as hand wash provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine M1144 The wool drying cycle of this machine has been tested and approved by The Woolmark Company The cycle is suitable to dry wool garments which are labelled han...

Page 22: ...oning Cottons and Linen sheets tablecloths shirts etc up to 6 kg 1 Hints for test institute The test performance in accordance with EN 50229 must be carried out with a FIRST drying load of the maximum declared drying capacity load composition according to EN61121 by setting the AUTOMATIC CUPBOARD DRY for Coton Eco programme The SECOND drying load with the residual load must be tested by setting th...

Page 23: ...e that the electrical power is available and the water tap is open 3 Pour 2 litres of water into the detergent compartment marked by This action activates the drain system 4 Pour a small quantity of detergent into the compartment marked by 5 Set and start a programme for cotton at the highest temperature without any laundry in the drum This removes all possible dirt from the drum and the tub 9 SET...

Page 24: ...n and the Options button three times to remove extra rinses The display only shows 10 DAILY USE WARNING Refer to Safety chapters 10 1 Using weight sensors For a correct use of the weight sensor the drum must be empty when activating the appliance Set the programme BEFORE you put the laundry in the drum 10 2 Before activating the appliance 1 Make sure that the mains plug is connected to the mains s...

Page 25: ...n the seal and the door There is a risk of water leakage or damage to the laundry 4 The display shows the percentage of detergent quantity needed This data is indicative and refers to the detergent dosage recommended for a maximum load on the detergent package If you change the washing programme after closing the door the display could show to indicate a possible overload open the door and remove ...

Page 26: ...nt and the fabric conditioner 6 Carefully close the detergent dispenser Make sure that the flap does not cause a blockage when you close the drawer 10 7 Starting a programme Touch the Départ Pause button to start the programme The related indicator stops flashing and stays on In the display the indicator of the operating phase starts flashing and the detergent percentage indicator goes off The pro...

Page 27: ...ramme duration the time dots stop flashing The appliance adjusts automatically the programme duration to the load to achieve perfect washing results in the minimum possible time The programme duration could increase or decrease The ProSense detection is carried out with complete washing programmes only no skipping phase selected 10 10 Programme phase indicators When the programme starts the indica...

Page 28: ...oustic signals operate if they are active In the display all washing phase indicators become steady and the time area shows The indicator of the Départ Pause button goes off The door unlocks and the indicator goes off 1 Press the Marche Arrêt button to deactivate the appliance After five minutes from the end of the programme the energy saving function automatically deactivates the appliance When y...

Page 29: ...dryer 11 1 NON STOP programme Wash and dry Not all programmes are compatible with drying function The Propre Sec ÖKOPower programme is already a complete wash dry programme You can wash and dry your laundry setting a non stop programme Proceed as follows 1 Press the Marche Arrêt button for some seconds to activate the appliance 2 Turn the programme dial to the desired washing programme The display...

Page 30: ... on and the indicator of the running phase starts flashing The display also shows the remaining programme time 11 4 At the end of the drying programme The appliance stops automatically The acoustic signals operate if they are active In the display comes on The indicator of button Départ Pause goes off The door locked goes off Press the button Marche Arrêt for some seconds to deactivate the applian...

Page 31: ...grammes chapter The drying level indicator goes off and the indicator comes on Each time you tap on this button the time value increases by 5 minutes The display shows the set new time value 2 Touch the Départ Pause to start the programme In the display the door locked indicator comes on and the indicator of the running phase starts flashing The display also shows the remaining programme time 12 4...

Page 32: ... coloured items together Some coloured items can discolour with the first wash We recommend that you wash them separately for the first couple of times Turn multilayered fabrics wool and items with printed illustrations inside out Pre treat stubborn stains Wash stubborn stains with a special detergent Be careful with curtains Remove the hooks and put the curtains in a washing bag or pillowcase A v...

Page 33: ...during washing When using detergent tabs or pods always put them inside the drum not in the detergent dispenser Insufficient detergent may cause unsatisfactory washing results the wash load to turn grey greasy clothes mould in the appliance Excessive detergent may cause sudsing reduced washing effect inadequate rinsing a greater impact for the environment 14 4 Ecological hints To save water energy...

Page 34: ...f laundry weight of the load 14 10 Additional drying If at the end of the drying programme the laundry is still damp set a short drying cycle again WARNING To avoid creasing and shrinkage do not overdry the laundry 14 11 General Tips Refer to the Drying programmes table to find the average drying times Experience will help you to dry the laundry better Take note of the duration of the cycles done ...

Page 35: ...e the seal and remove all objects from the inner part 15 5 Cleaning the drum Regularly examine the drum to prevent rust forming For a complete cleaning 1 Clean the drum with special products for stainless steel Always follow the instructions that you find on the packaging of the product 2 Run a short cotton programme at high temperature with empty drum and with a small quantity of powder detergent...

Page 36: ...r The drum does not turn The appliance makes an unusual noise because of the blockage of the drain pump The display shows the alarm code WARNING Do not remove the filter while the appliance operates Do not clean the pump if the water in the appliance is hot Wait until the water cools down Proceed as follows to clean the pump 1 Open the pump cover 1 2 2 Place a suitable bowl below the drain pump ac...

Page 37: ...tre 10 Clean the filter under the water tap 11 Put the filter back into the special guides by turning it clockwise Make sure that you tighten the filter correctly to prevent leakages 2 1 12 Close the pump cover 2 1 When you drain the water with the emergency drain procedure you must activate the drain system again a Put 2 litres of water in the main wash compartment of the detergent dispenser b St...

Page 38: ...procedure you must activate the drain system again 1 Put 2 litres of water in the main wash compartment of the detergent dispenser 2 Start the programme to drain the water 15 10 Frost precautions If the appliance is installed in an area where the temperature can reach the values around 0 C or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug f...

Page 39: ... the water The appliance door is open or not closed correctly Please check the door If the appliance is overloaded remove some items from the drum and or keep pressed the door while touching the Départ Pause button until the indicator stops flashing see the picture below The mains supply is unstable Wait until the mains supply is stable No communication between electronic elements of the appliance...

Page 40: ...e sure that the drain hose is in the correct position The hose may be positioned too low Refer to Installation in struction The appliance does not drain the water Make sure that the sink spigot is not clogged Make sure that the drain hose has no kinks or bends Make sure that the drain filter is not clogged Clean the fil ter if necessary Refer to Care and cleaning Make sure that the connection of t...

Page 41: ...sults are not satisfactory Increase the detergent quantity or use a different detergent Use special products to remove the stubborn stains before you wash the laundry Make sure that you set the correct temperature Decrease the laundry load Too much foam in the drum during the washing cycle Reduce the quantity of detergent After the washing cycle there are some detergent residues in the dispenser d...

Page 42: ...door remains locked The washing programme continues when the power is restored If the door remains locked in case of failure it is possible to open it using the emergency unlock function Before opening the door CAUTION Risk of burns Make sure that the water temperature is not too high and the laundry is not hot If necessary wait until they cool down CAUTION Risk of injury Make sure that the drum i...

Page 43: ...onsump tion kWh Water con sumption litre Approximate pro gramme duration minutes Cottons 60 C 10 1 70 90 230 Coton Eco Cotton Energy Saving Pro gramme 60 C1 10 0 86 61 265 Cottons 40 C 10 1 10 90 220 Synthetics 40 C 4 0 72 55 155 Delicates 40 C 4 0 60 59 89 Wool Handwash 30 C 2 0 35 58 60 1 Cotton Energy Saving programme at 60 C with a load of 10kg is the reference programme for the data entered i...

Page 44: ...n accessory supplied by AEG secure the appliance in the fixing plates Read carefully the instructions supplied with the accessory 19 3 Pedestal with the drawer To raise your appliance and make loading and unloading laundry easier The drawer can be used for laundry storage e g towels cleaning products and more Read carefully the instructions supplied with the accessory 20 ENVIRONMENTAL CONCERNS Rec...

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Page 48: ...www aeg com shop 157016881 A 462020 ...

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