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Possible problems with text messaging
Text messages cannot be sent and screen displays
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Message Sending Failed
The base station power supply o
.
r telephone line cord might not be properly
connected. Check that the base station power supply is plugged into the
mains socket and switched on and that the telephone is plugged into the
telephone wall socket.
There might be a fault on the line. Check your telephone line is working properly.
.
You might have deleted the
. server number in error. See page 56 for
instructions on how to enter the number.
Cannot send text
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Check service centre
.
number is correct. In order to send and receive text
messages you must not withhold your number.
Cannot receive text
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More than one text messaging product is plugged into the line. Remove
.
other products.
Check service centre number is correct.
.
Ensure you have subscribed to a Caller Display service and that it is active.
.
You can check this by noting if your phone displays your caller’s number
when you receive an incoming call.
If you are using personal user areas please ensure you have given people
.
your user area number and that they are entering it to the end of your
telephone number when sending you a text message.
Billing enquiries
Refer to the telephone number shown on your telephone bill.
.
If you are sending a message from a fixed line phone to another fixed
line phone
Forces a message you send to be delivered as a voice text even though the
recipient may have a text enabled phone and usually receives written text.
This command is inserted at the start of the message and applies only to that
message, e.g. ‘Hello I will be home late’.
