Advent Communications
209298 - DVE5000 Technical Operation Handbook - CL140042
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APPENDIX B - MAINTENANCE & FAULT FINDING
THERE IS NO ROUTINE MAINTENANCE REQUIRED FOR THE DVE5000.
THE FOLLOWING FAULTS MAY OCCUR, SUGGESTED REMEDIAL ACTION IS SHOWN:
1.
Clock error
– replace internal back up battery – refer to factory / agent.
2.
Over Temperature
– check ventilation grilles on each side of unit are free of
obstructions. Check fans are running – refer to factory / agent for spares.
3.
Encoder fault
– restart unit, if continues refer to factory / agent.
4.
Internal HPA controller fault
– restart unit, if continues refer to factory / agent
5.
Up-converter fault
– restart unit, if continues refer to factory / agent
6.
Fan 1 Stopped
– refer to factory / agent for spares.
7.
Fan 2 Stopped
– refer to factory / agent for spares.
8.
Video Lock
– check video signal is present.
9.
Audio A lock
– check AES/EBU audio is present.
10.
Audio B lock
– check AES/EBU audio is present.
11.
Remux Not active
- check external ASI signal is present and the output symbol / ASI
rate is set sufficiently high to pass the internal video / audio data rates + external ASI
rate.
12.
HPA A Comms fail
- check HPA is connected & powered.
13.
HPA B Comms fail
- check HPA is connected & powered.
The following should all be referred to factory or agent, if allowing the HPA to cool &
restart does not clear the fault.
14. HPA A Interlock
15. HPA A Temperature
16. HPA A Helix
17. HPA A High output
18. HPA A Low Power
19. HPA A Refl Power
20. HPA A PSU
21. HPA B Interlock
22. HPA B Temperature
23. HPA B Helix
24. HPA B High output
25. HPA B Low Power
26. HPA B Refl Power
27. HPA B PSU