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46

Troubleshooting and Diagnostics

Error Name

Description

Flash RAM write failure

The VLS could not successfully write to the Flash RAM during
the firmware download process.

NV-RAM selection
failure

The VLS could not successfully select a particular area of the
NV-RAM.

NV-RAM write failure

The VLS could not successfully write to the NV-RAM.

Boot ROM checksum
failure

The checksum of the boot code in the Boot ROM is incorrect.

Unknown error code
XXh

An unknown error has occurred.

Drive Warning Signals

The Sony AIT drives use front panel LEDs that are set up to provide a pattern of warning
signals. Figure 17 shows a close-up of the drive and the location of the front panel LEDs.

LEDs

Figure 17. Position of Drive LEDs

Summary of Contents for VLS AIT

Page 1: ...Installation and Operating Guide VLS AIT...

Page 2: ...d on warranty contract or other legal theory Printed in the U S A June 1999 Document Number 62 0113 01 Rev B Corporate Headquarters Advanced Digital Information Corporation Shipping Address 11431 Will...

Page 3: ...hich patents are pending or have been granted By publishing this information ADIC Europe conveys no license under any patent or any other right ADIC Europe makes no representation or warranty with res...

Page 4: ...the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Of...

Page 5: ...ye France declares that the product Product Produit Erzeugnis VLS Series Library Model Number Marque Commercial Warenbezeichnung VLS AIT conforms to the following international specifications as requi...

Page 6: ...on the product and in the operating instructions should be adhered to 2 Follow Instructions All operating and use instructions should be followed 3 Ventilation The product should be situated so that i...

Page 7: ...not expose the unit to moisture to temperatures higher than 140 F 60 C or to extreme low temperatures Keep the unit away from direct sunlight strong magnetic fields excessive dust humidity and electro...

Page 8: ...viii Blank Page...

Page 9: ...Preparing the Host Computer System 8 Power Off the Computer 8 Confirm and or Install the SCSI Host Interface 8 Chapter 2 Connecting the VLS 9 Connecting the Interface Cables 10 Connecting More Than O...

Page 10: ...Loading an Individual Cassette 35 Manually Removing a Cassette Loaded in the Drive 36 Removing a Cassette from the Magazine 37 Storing the Magazine 37 Cleaning the Drive Head 37 Cleaning the Enclosur...

Page 11: ...xi Quickstart T h i s S e c t i o n provides a quick start guide for experts who are familiar with installing computer hardware and software...

Page 12: ...your computer manual Place the ADIC VLS near the host computer to which it will be connected Connect the SCSI interface cable between the SCSI connectors on the computer and the back of the VLS Make...

Page 13: ...en rotating toward the right and pressing into place on the right magazine position pin If the application has not already done so load the magazine by pressing first the ALT button and then the LOAD...

Page 14: ...he backup software to run the VLS on the host computer Run any diagnostic tests provided with the backup software to make sure the VLS is communicating correctly with the host computer You are now rea...

Page 15: ...1 Chapter 1 Getting Started T h i s C h a p t e r covers what you need and what you need to know to install the ADIC Virtual Library System Read this section before you begin installation...

Page 16: ...clearance to the rear 2 inches or more and bottom do not place on carpeting to allow air flow Also allow enough room at the front to open the door which is 8 high and hinged at the bottom Host comput...

Page 17: ...the surrounding environment for at least 12 hours Unpack all items from the carton Save the packing materials in case you need to move or ship the system in the future a di c ON L I NE R ESET U P DO W...

Page 18: ...T 2 tape drives and assuming an average data compression ratio of 2 1 the VLS AIT can store up to 1 1 Terabytes of information on 11 AIT 2 data cassettes SDX2 50C It can reach a sustained maximum data...

Page 19: ...and tape handling parts voiding your warranty The magazine for the VLS holds eleven AIT cassettes It includes a clear dust cover to protect the cassettes and for ease of storage Figure 1 shows an AIT...

Page 20: ...position of the write protect switch Set all switches to the enabled position unless a tape contains data that you don t want erased refer to Figure 2 The write protect switch enables or disables the...

Page 21: ...is shipped with your ADIC VLS Discard it after approximately 70 uses and replace it with the same or equivalent type cassette See Cleaning the Drive Head later in this manual Figure 3 AIT Cleaning Cas...

Page 22: ..._b d_ Q F4 GYTU E dbQ C3C9 X_cd QTQ dUb The VLS must be connected to either an integrated SCSI host or a SCSI host adapter installed in the computer either directly to the I O connector on the card or...

Page 23: ...9 Chapter 2 Connecting the VLS T h i s C h a p t e r provides instructions for physically connecting your VLS to your host system steps you through the final phase of the installation process...

Page 24: ...o obtain a different cable than the one supplied with the unit Consult your dealer or ADIC Customer Assistance if you need help Connect the interface cables as shown in Figure 4 and explained in the f...

Page 25: ...ctor at the rear of the VLS If you plan to connect another unit on the same SCSI channel see the next section Connecting More Than One VLS If you are connecting additional VLS units on the same SCSI c...

Page 26: ...on the channel Note GXU S_e dY W C3C9 TUfYSUc UU Y Y T dXQd Q F C SQ S_ dQY e d_ dXbUU TUfYSUc 4bYfU 1 4bYfU 2 Q T dXU b_R_dYSc 4_ d V_bWUd d_ Y S eTU Y i_eb S_e d _dXUb TUfYSUc _ i_eb C3C9 SXQ U Y U...

Page 27: ...d reflect the slot number of the magazine that the cartridge was loaded from 01 to 15 The 7th character position may display a symbol indicating that the drive is actively writing or reading The botto...

Page 28: ...14 Connecting the VLS Blank Page...

Page 29: ...C h a p t e r describes the switches indicators and connectors on the front and rear of the VLS describes the various functions available via the front panel buttons describes the power up procedure a...

Page 30: ...AD Note DXYc Yc dXU c_VdgQbU dXQd be c dXU F C _d dXU TQdQ RUY W dbQ cVUbbUT d_ dXU F C SQccUddUc Dg_ UhQ Uc _V RQS e c_VdgQbU QbU 3XUiU U c 1B3cUbfU Q T UWQd_ c UdG_b Ub If you need to change certain...

Page 31: ...evious item or value in the menu Press the ALT button and then this button to initiate a load magazine the VLS will check all cassettes in the magazine making note of empty spaces and that all cassett...

Page 32: ...onnections for the cable which connects the VLS to the host computer to other VLS units and or to other devices on the SCSI channel Main Menu Items Use the following diagram as a quick reference once...

Page 33: ...ware Revision Drive A 0 7 Serial Number Drive B 0 7 Position Drive AC 0 7 Position Magazine SCSI Parity Load Medium Parity Check Yes No Unload Medium Off line Time Unload Drives Max time 1 99 min Driv...

Page 34: ...e models only Sequential Access Mode Configuration Single Drive models only Buzzer Configuration Enables disables the sounding of an alarm when an error message is displayed Enables disables the beep...

Page 35: ...LEFT or RIGHT to select the desired field DA is Drive A DB is Drive B and AC is the robotic unit autochanger on the VLS Use UP and DOWN to scroll to the desired ID for that particular element Press EN...

Page 36: ...ess ENTER to execute the change Note VV Y U dY U TUVQe d Y edUc Drive Configuration This function lets you enable or disable which drives are on line Use LEFT or RIGHT to select the drive you wish to...

Page 37: ..._e XQfU R_dX TbYfUc _ Y U i_e gY _d RU QR U d_ QSSUcc dXYc Ve SdY_ DXU c_VdgQbU i_e ecU gYdX dXU F C TUdUb Y Uc gXUdXUb i_e SQ _ UbQdU dXU F C Y cUaeU dYQ Q T _b bQ T_ _TU ADIC s VLS can also be used...

Page 38: ...If you select Y for Lpbk the designated first cassette will be loaded into the tape drive after the last cassette has been filled and ejected If you select N an error message will be issued and the b...

Page 39: ...ons assume that the unit has been set up correctly and thus many of the normal built in safety checks are turned off Misusing these diagnostic functions without the normal safety checks could result i...

Page 40: ...26 Equipment Description Blank Page...

Page 41: ...27 Chapter 4 Operation and Maintenance T h i s C h a p t e r describes normal operation features of the VLS provides details on the media and magazine explains normal maintenance procedures...

Page 42: ..._V dXU TbYfU d_ cUU dXU i_e ecd RU UiU UfU gYdX dXU WbY Ub Qb _V dXU F C __ RUi_ T dXU Qb d_ dXU TbYfU AIT Media Use only Sony AIT data cassettes with the VLS SDX These data grade cassettes are manuf...

Page 43: ...side of the magazine as illustrated Closed side of magazine Insert Cassette Write Protect Switch Magazine Data Cassettes Magazine Cover Open side of magazine towards VLS Figure 8 Magazine for VLS The...

Page 44: ...XQd SQ b_TeSU Y dUb Q S_ dQ Y QdY_ bUaeYbY W VQSd_bi S UQ Y W 9V Q _gUb _edQWU _SSebc TebY W Q RQS e cUaeU SU bUcdQbd i_eb RQS e Vb_ dXU RUWY Y W 2U fUbi SQbUVe gXU XQ T Y W dXU QWQjY U DXU SQccUddUc...

Page 45: ...zine onto the left side of the carriage over the magazine position pin see Figure 10 Left magazine position pin Figure 10 Placing the Magazine onto the VLS Push the right side of the magazine over the...

Page 46: ...you have placed the magazine on the carriage the VLS must initiate a loading process During this procedure the VLS checks and maps the position of each cassette and makes sure that all cassettes are...

Page 47: ...ing to load magazine from the keyboard will fail the unit will remain on line Sequential Access Mode If the cassette was loaded manually it must be unloaded manually before you attempt to have the VLS...

Page 48: ...Release Grab the thumb handle on the magazine and pull the right side of the magazine toward you The magazine will come out at a 30 40 degree angle Place the transparent cover over the magazine and st...

Page 49: ...Individual Cassette If for some reason you need to use a single cassette you can load it manually this operation is the same as when loading a cleaning cassette Unload the magazine by pressing ALT and...

Page 50: ...on on the drive see Figure 12 It may take 30 seconds or more for the drive to eject the cassette EJECT BUTTON Figure 12 Drive Eject Button Note I_e ecd RU UiU UfU gYdX dXU WbY Ub Qb _V dXU F C d_ cUU...

Page 51: ...zine The removable magazine allows for long term archiving or off site safety storage of groups of cassettes You can duplex multiple VLS units so your system can mirror data backups on each separate u...

Page 52: ...in flashing LEDs Figure 14 Position of Drive LEDs Caution To prevent contamination of the drive and damage to the head do not use the cleaning cassette for more than the number of cleaning cycles spec...

Page 53: ...leaning cycles remaining discard the cleaning cassette and use a new one Figure 15 shows a sample cleaning cassette with the label to write the date of each use Figure 15 Representative Cleaning Casse...

Page 54: ...the front of the drive If the cleaning cycle was successful the left and right LEDs will be off If the cleaning cycle was not performed the LEDs will continue to flash Place the magazine onto the carr...

Page 55: ...U S_ dY eU _ gYdX dXU Ug SQccUddU 9V dXU ci d_ UbcYcdc dbi _ U S UQ Y W SiS U gYdX dXU S UQ Y W SQccUddU 9V dXYc T_Uc _d bUc_ fU dXU b_R U gU bUS_ U T dXQd i_e T_ D ecU dXU S UQ Y W SQccUddU QWQY Y c...

Page 56: ...42 Operation and Maintenance Blank Page...

Page 57: ...Troubleshooting and Diagnostics T h i s C h a p t e r contains some general suggestions to aid you in solving problems should you ever run into them includes information on error codes and the built i...

Page 58: ...repared to tell them what the error message is and what the conditions are Error Messages Note C_ U _b Q _V dXU Ubb_b UccQWUc Qi bUce d Vb_ _ U _b _bU S_ TYdY_ c DXU TUVY YdY_ WYfU Yc V_b Q cY W U S_...

Page 59: ...g error Unable to load medium in drive The VLS attempted to load a cartridge into a drive but failed possibly due to a drive positioning error Door has been opened The front door of the VLS had been o...

Page 60: ...he NV RAM NV RAM write failure The VLS could not successfully write to the NV RAM Boot ROM checksum failure The checksum of the boot code in the Boot ROM is incorrect Unknown error code XXh An unknown...

Page 61: ...Panel LEDs and Eject Button Location LED State Meaning Off Not active On Activity Flashing Mode 1 Drive Activity Flashing Mode 2 Warning Flashing Code 1 or 2 Failure Table 1 Possible LED States State...

Page 62: ...19 Flashing Mode 1 Timing Diagram 3 5 sec 0 5 sec Flashing Mode 2 3 5 sec ON 0 5 sec OFF Figure 20 Flashing Mode 2 Timing Diagram 0 25 sec Flashing Code 1 One Pulse 1 25 sec Figure 21 Flashing Code 1...

Page 63: ...Drive Loading Unloading Write Protected Flashing Mode 1 Flashing Mode 1 ON None Loaded Cleaning Tape at EOM OFF ON Flashing Mode 1 None Loaded None OFF ON OFF SCSI Loaded None ON ON OFF SCSI Drive Lo...

Page 64: ...temperature is changing by more than 20 F 10 C per hour When You Call ADIC Technical Assistance Center Before calling ADIC Technical Assistance Center follow these steps which will help you take full...

Page 65: ...Qd Having this information available when you call for customer assistance will enable ADIC to resolve your problem in the most efficient manner possible Then call the Customer Assistance line Return...

Page 66: ...controller interface cables and the unit Problems may have been caused by a defective external component and or the drive itself Current labor rates will be quoted at the time the RMA is issued Loaner...

Page 67: ...A Installing the Ferrite Bead T h i s A p p e n d i x describes how to install a ferrite bead supplied on the SCSI cable to assure compliance with EMI RFI suppression specifications with dual VLS ins...

Page 68: ...the units Clip the clamp on bead on the cable at any point between the two units Refer to Figure 23 SCSI Interface Cable Ferrite Bead Host Computer On same SCSI Channel 2 VLS units Figure 23 Installin...

Page 69: ...55 Appendix B Diagnostics Menu T h i s A p p e n d i x describes the built in diagnostic functions as available via the Diagnostics Menu...

Page 70: ...items are available under the Diagnostics Menu Error Counters Event Counters Operation Log F W Revision Serial Number Position Drive Position Magazine Load Medium Unload Medium Unload Drives Use UP o...

Page 71: ...is information can be vital for trouble shooting problems The following is a partial listing of some of the loggable operations You may encounter other operations not included here NNN Logged operatio...

Page 72: ...ration Firmware Revision Provides a record of the internal revision date and number This information is vital for trouble shooting problems Be prepared to provide this information to your reseller s C...

Page 73: ...quence number y Year code one digit only m Month code one digit only dd Day code r Revision level l Modification level Position Drive Use the Position Drive function to line a drive up with the casset...

Page 74: ...d Drive A or B Unload Medium The Unload Medium function is used to line up the magazine with a particular drive at a particular slot so that the cassette will be placed in that slot when ejected Use...

Page 75: ...igns magazine slot with cartridge window 4 Displays message Manually eject media 5 Waits until door is opened then closed because operator should have opened door pressed eject button on drive then cl...

Page 76: ...62 Diagnostics Menu Blank Page...

Page 77: ...63 Appendix C Downloading New Firmware T h i s A p p e n d i x explains the procedure for upgrading your VLS firmware...

Page 78: ...pgrade firmware and built in diagnostics at your installation site The process is simple As upgrades become available upgrade diskettes will be provided along with all necessary instructions Upgrading...

Page 79: ...65 Appendix D Glossary T h i s A p p e n d i x contains terms and definitions of expressions commonly used with the VLS and the Sony SDX 300C...

Page 80: ...ve heads and tape path Use only a Sony SDX TCL cleaning cassette in the SDX 300C drive cm centimeter 0 3937 inches FCC Federal Communications Commission ferrite bead A device required to suppress radi...

Page 81: ...POST Power On Self Test is a built in self test for the 8mm drive POST automatically occurs each time the VLS powers up random access mode Gives the software the ability to communicate with the robot...

Page 82: ...enhanced SCSI 2 Fast Wide Single Ended digital helical scan cassette tape subsystem slot The place within the magazine where the media is placed Each slot has a reference position i e position 1 thro...

Page 83: ...69 Appendix E Specifications T h i s A p p e n d i x contains specification information on the VLS and the AIT 1 and AIT 2 tape drives...

Page 84: ...aximum Indicators Controls 8 button keypad with LCD menu display POWER LED and LOCKED LED to monitor and control system status diagnostics and configuration Interface When equipped with AIT 1 tape dri...

Page 85: ...dual drives Power Consumption Less than 65 Watts Environment Electrical 100 240 VAC Automatic AC line voltage selection Temperature 10 C to 40 C Operating 40 C to 70 C Storage Shipping Humidity 20 to...

Page 86: ...72 Specifications Blank Page...

Page 87: ...73 Index...

Page 88: ...Customer Assistance 7 41 44 50 51 52 Cycle Test 19 D Data Transfer Rate 70 Declaration of Conformity v Diagnostics Menu 19 24 56 disabling drives 22 display 66 Drive Configuration 19 20 22 drive ejec...

Page 89: ...Loading the Magazine 32 LOCKED LED 70 M magazine xiii 4 5 16 17 23 28 29 30 31 32 33 34 35 36 37 38 39 40 59 60 61 66 67 68 Magazine Data Capacity 70 magazine position pin xiii magazine release 34 Mai...

Page 90: ...10 11 SCSI connectors xii SCSI host adapter 2 57 SCSI ID 12 57 SCSI ID Config 19 SCSI ID configuration 20 SCSI ID Configuration 21 SCSI interface xii 8 52 64 SCSI interface cable xii 2 10 11 SCSI Par...

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