ADIC FCR 200, Operator'S Manual

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Contact Customer Support 7-7
RS-232 Port Problems
If you experience trouble communicating with the RS-232
port, verify the host terminal emulation configuration. The
FCR200 requires the baud rate to be set correctly, 8 data bits, 1
stop bit, and no parity. Flow control should be disabled, and
may cause problems if set to ‘hardware’ or XON/XOFF. Some
hosts may not support baud rates higher than 19200, so a
lower baud rate may be required. If problems persist, you may
want to check the cabling or try a different host. If a valid
Ethernet IP address is configured, RS-232 configuration
settings can also be set via SNMP and telnet.
Contact Customer Support
If you are unable to resolve your issue, contact your service
representative.
Customer support may ask that you provide trace data or
other configuration information. Trace data is obtained by
setting the appropriate trace levels in the configuration menu,
and running the failing situation. The terminal emulator is set
to capture information to a file, and the appropriate trace data
is dumped to the serial port. This results in a standard text file
that can be mailed or faxed to the support personnel.