24
Problem
Possible Cause
Solution
The whole “
”
symbol is always on.
No water in unit
The main water pressure is too low or the
water supplying hose is blocked. Check
them and increasing the water pressure
and clean the supplying hose.
Floating ball of the water level
detecting switch is blocked,
can’t be raised up
Clean the water tank and the water level
detecting switch
。
Water flows out from the side of
the water tank
Place the unit on the level position, not on
the slope
。
Water flows out from the water
drain pipe of the water tank.
Pull out the pipe and install back to the right
side slot of the water tank properly.
The unit enter the ice
making process, but
no water
flowing in
the unit, and the whole
“
” symbol is on.
No water in water charging
tank, or the water supplying
problem , or the silicone pipe
of water tank isn’t on the
correct position.
The main water pressure is too low or the
water supplying hose is blocked. Check
them and increasing the water pressure
and clean the supplying hose
。
The silicone pipe of water tank should be
clamped in the slot of the water tank side.
Water pump work, but
no water flow out from
the water dividing pipe
The little holes on the water
dividing pipe is blocked.
Clean these little holes.
Water
circulation
pump doesn’t work
Some special substance in
water tank block the pump
blade.
Clean the water tank and the water pump
The transparency of
the ice cube is not very
good
Water quality is bad
Use the water filter or water purifier to
soften or filter the water.
Ice cube shape is
irregular
Water quality is not good or the
water tank is very dirty
Clean the water tank, and change with new
water.
。
The little holes on the water
dividing pipe is some blocked
Clean the water dividing pipe
,
make sure
all nine holes are unclogged
Ice cube is very thin
Ambient temperature is too
high
Move the unit to low temperature space, or
lengthen the time of each ice making cycle.
Air circulation around the unit is
not goog
Make sure there is more than 20CM space
between the unit back & front and the
obstacle
Ice cube is too thick
Ambient temperature is too low Reduce the time of each ice making cycle.
“ICE-FULL” symbol is
on
The ice storage bin is full of the
ice cube.
Take out some ice cube
Ice making cycle is
normal, but there is no
ice cube produced
The temperature of ambient, or
water in water tank is too high
Move to the place with temperature lower
than 32 centigrade, and change to the low
temperature water
Refrigerant leakage, E2 error
code display
Need the technical serviceman to maintain
Cooling system tube is clogged Need the technical serviceman to maintain
NORMAL
TROUBLE SHOOTING