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28

If You Have Difficulty with
Phone Access to the Security System (cont’d)

THE SYSTEM HAS BEEN ACCESSED AND
STATUS REPORT ANNUNCIATED, BUT A
COMMAND CANNOT BE EXECUTED.

If the command has been keyed, but
confirmation is not heard, check as follows:

 

Keying of entry may have been too rapid –
make key entries slowly and firmly.

 

You may have keyed entries while the
system was speaking. Make your key
entries only during pauses in
annunciations by the system.

 

The System Security code entered may be
incorrect.

 

Certain command functions have
restrictions. For example, the PANIC
function cannot be initiated via the phone
if the control is in the programming mode
and the TEST mode can only be initiated
from an on-premises phone.

 

Also, assigning temporary user codes via
the phone is not possible with some
systems – check with your installer.

"See System Keypad"

 

Phone Message Is

Annunciated.

This message will be annunciated during
any of the following conditions:

1.

 

If the security system is in the TEST
mode.  
In this mode, a fixed-word keypad
will only display the normal NOT
READY
 message, while an Alpha keypad
will display TEST IN PROGRESS in
some systems, unless a zone is faulted, in
which case the zone number (and
description if an Alpha keypad) of that
zone will be displayed.

1.

 

Tampering has caused

 

"CALL-IN TO

SYSTEM OFF, SEE SYSTEM
KEYPAD"

 

message to be annunciated.

Four or more unsuccessful attempts have
been made to access the system from off-
premises, causing Remote Phone Access
to be turned off automatically. If the
system is in the disarmed mode, an Alpha
keypad will display  CALL-IN TAMPER
and a fixed-word keypad will display 

CI

.

However, if the system is in the armed
mode, only the normal SYSTEM ARMED
message will be displayed.

2.

 

Low battery in a Wireless
Transmitter.
    If the system is in the
disarmed state, a  "Low Battery" message
will be displayed.  If the system is in the
armed state, this display message may
not appear until the system is disarmed
(depending on how the system was
programmed).

3.

 

Downloading is in progress  (your
alarm monitoring station is sending data
to your security system over the phone
lines). During this period, an Alpha
keypad will display MODEM COMM and
a fixed-word keypad will display CC.

4.

 

There has been a failure of the
system to communicate with the
central alarm monitoring station.  
If
the system has attempted to send a report
to the central alarm monitoring station
and has failed an Alpha keypad will
display COMM FAILURE and a Fixed-
word keypad will display "FC.”

Summary of Contents for 4286 - Ademco Phone Module

Page 1: ...9 9 3 3 9 9L LV VW WD D Q QW WH HU UD DF FW WL LY YH H 3 3K KR RQ QH H 0 0R RG GX XO OH H 8VHU XLGH N6432 3V1 10 99...

Page 2: ...i...

Page 3: ...Commands That May be Executed Via the Phone 9 Typical System Command Entries 10 Confirmation of Successful System Command Entries 11 Example of a Call in From Outside 12 On Premises Phone Access Restr...

Page 4: ...nt 30 FCC Part 68 Statement 31 Limited Warranty 32 For conventional operation of the security system refer to the security system s User s Manual For information regarding the limitations of the entir...

Page 5: ...ed Option to have synthesized voice reports routed to an external speaker Monitor and or change thermostat settings over phone line Turn certain lights appliances on and off via the telephone Relay Co...

Page 6: ...r any difficulty with the operation of the phone access system refer to the section entitled If You Have Difficulty With The Phone System on page 27 for help Summary When attempting to access the secu...

Page 7: ...ll be heard After entry of this code the alarm will turn off and the Status Report will immediately begin In some systems a voice prompt for entry of the 4 digit System code will not occur To turn the...

Page 8: ...will be heard on the phone starting with the word HELLO and followed automatically by a description of the status of the security system A detailed description of the status report begins on page 15...

Page 9: ...within the first 20 seconds of the pick up ask that person to hold for a few seconds while you access the system When you have accessed the system all phones on the premises will disconnect and that p...

Page 10: ...o the call Enter your 2 digit phone code during a pause at the beginning of or during a pause in the outgoing message NEVER enter the phone code after the machine starts recording If someone answers t...

Page 11: ...ith Answering Machines The 2 digit phone code should be entered during a pause in the outgoing message on the answering machine In some cases it may be necessary to re record the outgoing message on t...

Page 12: ...ly following the complete report DO NOT PRESS ANY KEYS DURING SYNTHESIZED VOICE REPORTING If the status report annunciates that the system is Disarmed Not Ready to Arm a condition exists such as an op...

Page 13: ...RAMMED System Commands That May Be Executed Via the Phone The following are typical system commands that may be executed via the Touch tone phone once you have obtained access to the security system A...

Page 14: ...ccurs ENTRY AND To DISARM System Security Code key 1 DELETION OF TEMPORARY To enter a TEMPORARY CODE Master Security Code key 8 User No Temporary Code CODES VIA THE PHONE To delete a TEMPORARY CODE Ma...

Page 15: ...YSTEM KEYPAD The following is a list of confirmation sounds and phone announcements that will be heard after successful command entries System Command CONFIRMATION VIA PHONE Function Performed Sound V...

Page 16: ...3 4 5 The system will now start to annunciate a status report If when the Arming Status is annunciated the caller hears the words DISARMED READY TO ARM the caller knows that the system was not armed 6...

Page 17: ...nce There will be no phone confirmation of the command and you will have to listen for confirmation beeps from the nearest wired keypad Phone disconnect will not occur and the conversation can be cont...

Page 18: ...r the phone code within 20 seconds following pick up otherwise you cannot access the system You cannot access the system from off premises if you have turned off remote phone access see Turning Remote...

Page 19: ...aults if any If not annunciated in your system press key to hear zones that are faulted Note Silent panic alarms will be annunciated as faults There is a 1 second pause between each individual status...

Page 20: ...If the system battery is low or is missing SYSTEM LOW BATTERY will be annunciated If AC power is absent SYSTEM POWER OFF will be annunciated Arming Status This report will indicate if the system is ar...

Page 21: ...Chime Mode If the security system is in the CHIME mode during the status reporting session and a door or window is opened a 2 note chime sound will be heard over the phone In some systems chime sounds...

Page 22: ...displayed on a keypad only such as Transmitter Low Battery Test Mode Call Alarm Company Comm Failure These messages will produce beeps if appropriate over the phone similar to those from the wired key...

Page 23: ...ill end the session with the word GOODBYE time permitting A remote access session call in will be terminated immediately if an alarm dialer report is triggered in the system This ensures immediate not...

Page 24: ...essions thereafter until hang up The system s wired keypad may also beep approximately every 20 seconds with an Alpha keypad displaying CALL IN TAMPER and a fixed word keypad displaying CI Before remo...

Page 25: ...Master 4 digit system code A phone response and or beeps will then indicate whether remote access is on or off as follows CALL IN TO SYSTEM ON 2 beeps or CALL IN TO SYSTEM OFF 1 beep To reverse the e...

Page 26: ...reminder To activate devices via the telephone access the security system using your 2 digit phone access code When the system acknowledges the access enter your 4 digit system security code 70 The fo...

Page 27: ...e panic alarm 1 Pick up a premises phone 2 Enter your two digit phone code 3 Press the 1 key at least six times until you hear dial tone followed by silence on the line This initiates a keypad panic o...

Page 28: ...m code was entered a phone menu of the more common user commands Disarm Arm Away Arm Stay Relay Control and Thermostat Control will be provided Again if you do not enter a command the menu will be rep...

Page 29: ...e To exit speaker control programming complete all required entries or hang up the phone If the phone is hung up before the Phone Module announces Exiting then any changes made will be lost If a key o...

Page 30: ...y in the command ENTRY EXIT DELAY 1 Yes 0 No Allows slow beep entry exit sound and phone announcements to be controlled NOTE Arming messages are controlled separately from this setting KEYS and OTHER...

Page 31: ...m NO TONES FROM TOUCH TONE PHONE If no tones are heard from the touch tone phone when keys are pressed be sure that the phone being used is Touch tone capable If the phone is a switchable type has a T...

Page 32: ...less a zone is faulted in which case the zone number and description if an Alpha keypad of that zone will be displayed 1 Tampering has caused CALL IN TO SYSTEM OFF SEE SYSTEM KEYPAD message to be annu...

Page 33: ...cted from the RJ31X wall jack the security system has a problem and you should call your installing company for service immediately If upon disconnection of the security system from the RJ31X wall pho...

Page 34: ...by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures If using an indoor antenna have a quality outdoor antenna install...

Page 35: ...cal the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe necessary The telephone company may make c...

Page 36: ...CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER S OWN...

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