XMC-6260-CC
USER’S MANUAL
Acromag, Inc. Tel: 248-295-0310
- 17 -
http://www.acromag.com
- 17 -
www.acromag.com
5.0 SERVICE AND REPAIR
Service and Repair Assistance
Preliminary Service Procedure
Where to Get Help
Surface-Mounted Technology (SMT) boards are generally difficult to repair.
It is highly recommended that a non-functioning board be returned to
Acromag for repair. The board can be easily damaged unless special SMT
repair and service tools are used. Further, Acromag has automated test
equipment that thoroughly checks the performance of each board. When a
board is first produced and when any repair is made, it is tested before
shipment.
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
CAUTION:
POWER MUST
BE TURNED OFF BEFORE
REMOVING OR INSERTING
BOARDS
Before beginning repair, be sure that all of the procedures in the
"Preparation for Use" section have been followed. Also, refer to the
documentation of your board to verify that it is correctly configured.
Replacement of the board with one that is known to work correctly is a good
technique to isolate a faulty board.
If you continue to have problems, your next step should be to visit the
Acromag worldwide web site at
. Our web site
contains the most up-to-date product and software information.
Acromag’s application engineers can also be contacted directly for technical
assistance via email, telephone, or FAX through the contact information
listed at the bottom of this page. When needed, complete repair services
are also available.
