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OmniVR® Equipment User Manual
MNL-0007 (1.3)
© Copyright 2015-2022. Accelerated Care Plus Corporation — All Rights Reserved. Confidential and Proprietary.
Troubleshooting
Problem
Cause
Remedy
Feet are not recognized or too
far backward or forward:
The system measures the “at rest” position of the feet at the start of
the exercise. If the patient is sitting with their feet too far forward or
backward at that time, the measurement will not be valid.
Instruct the patient to sit with their feet on the floor and knees bent to approximately
75 degrees during the setup. This will ensure an accurate measurement.
Feet are jumpy/jittery:
This is most commonly caused by other objects (e.g., bag on the floor
next to the chair legs) near the patient’s legs or the legs of the chair. In
addition, shiny floors may create camera interference with the system
leading to jumpy or jittery feet.
Remove all clutter from the floor of the treatment area.
If shiny floors are a concern, place a thin non-reflective mat in front of the chair.
Sitting Exercises – Picnic