Acer TravelMate 6493 Series Service Manual Download Page 196

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Appendix A

186

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.192

TM6493-844G32Mn VB32TREU6 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_CS23

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.193

TM6493-844G32Mn VB32TREU7 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_ENG3

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.194

TM6493-844G32Mn VB32TREU2 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_HU22

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.191

TM6493-844G32Mn VB32TREU4 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_FI13

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.190

TM6493-844G32Mn VB32TREU1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_CS22

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.189

TM6493-844G32Mn VB32TREU3 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_RU13

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.185

TM6493-844G32Mn VB32TREU5 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_PL12

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.186

TM6493-844G32Mn VB32TREU1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_CS23

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.187

TM6493-844G32Mn VB32TREU4 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_FI14

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.188

TM6493-844G32Mn VB32TREU3 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_RU14

C2DP8400

TM6493-
844G32Mn

EMEA

Eastern
Europe

LX.TQA0Z.182

TM6493-844G32Mn VB32TREU6 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_CS22

C2DP8400

TM6493-
844G32Mn

EMEA

Hungary

LX.TQA0Z.183

TM6493-844G32Mn VB32TRHU1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_HU12

C2DP8400

TM6493-
844G32Mn

EMEA

Hungary

LX.TQA0Z.184

TM6493-844G32Mn VB32TRHU1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_HU13

C2DP8400

TM6493-
844G32Mn

EMEA

Slovenia/
Croatia

LX.TQA0Z.181

TM6493-844G32Mn VB32TRSI1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_EN13

C2DP8400

TM6493-
844G32Mn

EMEA

Slovenia/
Croatia

LX.TQA0Z.180

TM6493-844G32Mn VB32TRSI1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_EN14

C2DP8400

TM6493-
844G32Mn

EMEA

Portugal

LX.TQA0Z.179

TM6493-844G32Mn VB32TRPT1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_PT13

C2DP8400

TM6493-
844G32Mn

EMEA

Portugal

LX.TQA0Z.175

TM6493-844G32Mn VB32TRPT1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_PT14

C2DP8400

TM6493-
844G32Mn

EMEA

Spain

LX.TQA0Z.176

TM6493-844G32Mn VB32TRES1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_ES24

C2DP8400

TM6493-
844G32Mn

EMEA

Spain

LX.TQA0Z.177

TM6493-844G32Mn VB32TRES1 MC
UMAGCF 2*2G/320_7.2K/BT/6L/5R/
n3_FP_0.3D_3G_GG7_MA_ES25

C2DP8400

Model

Country

Acer Part no

Description

CPU

Summary of Contents for TravelMate 6493 Series

Page 1: ...TravelMate 6493 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 6493 Series service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ng the BIOS Utility 29 Information 30 Main 31 Advanced 32 Intel 34 Security 36 Boot 39 Exit 40 BIOS Flash Utility 41 Remove HDD BIOS Utility 43 Machine Disassembly and Replacement 47 Disassembly Requirements 47 General Information 48 Pre disassembly Instructions 48 Disassembly Process 48 External Module Disassembly Process 49 External Modules Disassembly Flowchart 49 Removing the Battery Pack 50 R...

Page 8: ...s and FPC Cable 100 Removing the Antennas 101 Removing the MIC Module 105 LCD Module Reassembly Procedure 106 Replacing the LCD Panel 106 Replacing the LCD Bezel 112 Main Module Reassembly Procedure 113 Replacing the CPU 113 Replacing the CPU Fan 113 Replacing the Thermal Module 114 Replacing the USB Board 114 Replacing the Mainboard 115 Replacing the Modem Module 116 Replacing the Bluetooth Board...

Page 9: ...on Failure 149 Fingerprint Reader Failure 150 Thermal Unit Failure 150 External Mouse Failure 151 Other Failures 151 Intermittent Problems 152 Undetermined Problems 152 POST Codes Tables 153 Port 80 POST Codes 153 POST Keys and Messages 155 Jumper and Connector Locations 157 Top View 157 Bottom View 158 Clearing Password Check and BIOS Recovery 159 Clearing Password Check 159 BIOS Recovery by Cris...

Page 10: ...X Table of Contents ...

Page 11: ...k 5150 5350 Subject to availability System Memory Dual Channel DDR3 support Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics 14 1 WXGA TFT LCD 1280 x 800 14 1 WXGA TFT LCD 1440 x 900 Mobile Intel GM45 Express Chipset Intel Graphics Media Accelerator X4500 Storage subsystem 2 5 hard disk drive Intel Turbo Memory supported Optical drive options DVD...

Page 12: ...ck slot Dimensions and Weight 338 W x 245 D x 33 6 39 5 H mm 13 3 x 9 65 x 1 32 1 55 inches 2 67 kg 5 89 lbs with 9 cell battery pack Acer MediaBay 6 cell 2nd battery pack and 3G 2 56 kg 5 64 lbs with 9 cell battery pack optical drive and 3G 2 51 kg 5 53 lbs with 6 cell battery pack Acer MediaBay 6 cell 2nd battery pack and 3G 2 4 kg 5 29 lbs with 6 cell battery pack optical drive and 3G 2 64 kg 5...

Page 13: ...t External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models The specifications listed above are for reference only The exact con...

Page 14: ...4 Chapter 1 System Block Diagram ...

Page 15: ...ductivity Keys Three productivity keys give users one touch access to protection and manageability features for a more secure smarter and easier way to work 5 Keyboard For entering data into your computer 6 Fine Track Touch sensitive pointing device which functions like a computer mouse when used together with the click buttons 7 Fine Track buttons left and right Function like the left and right m...

Page 16: ... No Icon Item Description 1 3G switch indicator Enables disables the 3G function Indicates the status of 3G communication only for certain models 2 Bluetooth communication switch indicator Enables disables the Bluetooth function Indicates the status of Bluetooth communication 3 Wireless communication switch indicator Enables disables the wireless function Indicates the status of wireless LAN commu...

Page 17: ...ard from the slot No Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs 2 Optical disk access indicator Lights up when the optical drive is active 3 Optical drive eject button Ejects the optical disk from the drive 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the op...

Page 18: ...r No Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery release latch Releases the battery for removal 3 Battery lock Locks the battery in position 4 Acer DASP Disk Anti Shock Protection Protects the hard disk drive from shocks and bumps only for certain models 5 Hard disk bay Houses the computer s hard disk secured with screws 6 Acer MediaBay release latch Lock or un...

Page 19: ...Dock II II connector Connects to Acer ezDock II II 9 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan No Icon Item Description ...

Page 20: ... To set the Web browser mail and programmable buttons run the Acer Launch Manager Icon Function Description Bluetooth Indicates the status of Bluetooth communication WLAN Indicates the status of wireless LAN communication Power Indicates the computer s power status Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is a...

Page 21: ...certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiv...

Page 22: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 23: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 24: ...ttings Management in Acer Empowering Technology Fn F3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touc...

Page 25: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 26: ...gerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual moni...

Page 27: ...tible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s...

Page 28: ...00 34 Fan Speed4 55 75 3600 37 Fan Speed5 70 100 3900 40 Throttling 50 85 105 3900 40 Item Specification BIOS vendor Phoenix SecureCore BIOS Version v0 15A BIOS ROM type Flash BIOS ROM size 1 MB Features Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 ACPI 2 0 compliance with Intel SpeedStep Support C1 C2 C3 C...

Page 29: ...24MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB Item Specification Chipset Cantiga GM Integrated Graphic Features Intel Gen 5 integrated graphics engine with 10 fully programmable cores Estimated 457 MHz core render clock at 1 0 V core voltage Estimated 53...

Page 30: ...crophone ALC 268B Sampling Rate All DACs supports 16 20 24 bit 44 1k 48k 96k 192kHz sample rate All ADCs supports 16 20 24 bit 44 1k 48k 96k Hz sample rate 16 20 24 bit S PDIF OUT support 44 1k 48k 88 2k 96k 192kHz sample rate Internal Microphone Support stereo digital microphone interface to improve voice quality Internal Speaker Quantity 2 Features High performance DACs with 95dB SNR A Weighting...

Page 31: ...tween D0a non D0a Auto Connect Battery Saver link disconnect Advanced cable diagnostics TDR Channel frequency response Extended configuration load sequence Automatic resolution of FDX HDX mismatch in 10 100 forced configurations Dual interconnect between MAC and PHY LCI for 10 100 Mb s operation control traffic GLCI for 1000 Mb s operation Three LED outputs Power Multiple voltage regulation modes ...

Page 32: ... Card Type M and Type H SDIO Version 1 10 Compliant with High Speed Mode Support Memory Stick PRO HG up to 60MHz Clock Support Memory Stick and Memory Stick PRO Integrate Smart Card Reader Smart Card available in NT package option Provides an EMV L1 Certifiable Solution O2 WDM Software Driver with CT API Support Power Interface Support Class A AB ABC Card Fully Conform to ISO 7816 1 2 3 4 and PC S...

Page 33: ...PCI burst transfers and deep FIFOs to tolerate large host latency PCI_CLKRUN protocol External cycle timer control for customized synchronization Extended resume signaling for compatibility with legacy DV components PHY Link logic performs system initialization and arbitration functions PHY Link encode and decode functions included for data strobe bit level encoding PHY Link incoming data resynchr...

Page 34: ...K320 250 5K320 120 Segate ST9250827AS Toshiba MK2546GSX MK1646GSX Toshiba MK3252GSX WD WD2500BEVS WD WD3200BEVT Capacity MB 320 250 120 250 250 160 320 250 320 Bytes per sector 512 512 512 512 512 512 Data heads 4 4 or 3 2 4 4 3 4 4 4 Drive Format Disks 2 2 1 2 2 2 2 2 2 Spindle speed RPM 5400 5400 5400 5400 5400 5400 Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB 8 MB 8 MB Interface S...

Page 35: ...Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part U CD RW HSRW Orange Book Part IV Volume1 Volume2 Super Audio CD SACD Hybrid type US US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book ...

Page 36: ... CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part U CD RW HSRW Orange Book Part V Volume1 Volume2 Super Audio CD SACD Hybrid type US US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW DVD R DL DVD R DL Support CPR...

Page 37: ... Stripe Display Mode Normally White Typical White Luminance cd m2 also called Brightness 220 typ 5 points average 187 min 5 points average Luminance Uniformity 1 25 max 5 points Contrast Ratio 400 typ Response Time Optical Rise Time Fall Time msec 8 typ 12 Max Nominal Input Voltage VDD 3 3 typ Typical Power Consumption watt 4 9 max 4 2 max Include Logic and Blu power Weight 375 max Physical Size m...

Page 38: ...28 Chapter 1 ...

Page 39: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 40: ...Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment ...

Page 41: ...on Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables the Acer D2D Recovery function during POST by pressing Alt F10 Option Enabled or Disabled SATA Mode Selection Control the mode in which the SATA controller should operate ...

Page 42: ...ct the base I O address for serial port A N A PS 2 Mouse Determines PS 2 mouse port IRQ12 behavior Disabled Enabled or Auto Detect N A Installed O S Select the most commonly used O S on the system from Win95 Win98 WinMe Win2000 Win XP or Other N A Reset Configured Data Clear the Extended System Configuration Data ESCD area Select No or Yes N A Large Disk Access Mode For UNIX Novell Netware or othe...

Page 43: ...repeat rate Keyboard auto repeat delay Cache Memory Enter the Cache Memory menu Memory Cache Cache System BIOS area Cache Video BIOS area Cache Base 0 512K Cache Base 512 640K Cache Extended Memory Area Cache A000 AFFF Cache B000 BFFF Cache C800 CBFF Cache CC00 CFFF Cache D000 D3FF Cache D400 D7FF Cache D800 DBFF Cache DC00 DFFF Cache E000 E3FF Cache E400 E7FF Cache E800 EBFF Cache EC00 EFFF Param...

Page 44: ...ogy T States Thermal Control Circuit PROCHOT Enable MCH Control Sub Menu Enter the MCH Control Sub Menu PCI Express Size PEG Port ASPM Support MDA Support Information Main Advanced Intel Security Boot Exit Item Specific Help X CPU Control Sub Menu X MCH Control Sub Menu These items control X Video Intel IGD Control Sub Menu various CPU parameters X ICH Control Sub Menu X ACPI Control Sub Menu X AM...

Page 45: ...mer Flag Value HPET Support HPET Base Address ALS Support EMA Support MEF Support AMT Control Sub Menu Enter the AMT Control Sub Menu Intel AMT Platform Manageability Watch Dog Timer Config OS Timer Config BIOS Timer Config AMT CIRA Request Trigger AMT CIRA Timeout ME IDE R ME KT XConsole Redirection Video Repost Select IF a Video Repost is to be performed during resume from S3 Disabled Linux or E...

Page 46: ...u nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD 0 Password Enter HDD Password Password on Boot Defines whether a password is required or not while the events ...

Page 47: ... Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 T...

Page 48: ...ing the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual curren...

Page 49: ... Exit Item Specific Help Boot priority order 1 IDE 0 WDC WD2500BEVS 22UST0 PM Use or to 2 IDE 1 Optiarc DVD RW AD 7560S PM select a device then 3 USB FDD press F6 to move it 4 PCI LAN IBA GE Slot 00C8 v1300 up the List or F5 5 USB HDD to move it down the 6 USB KEY list Press Esc to 7 USB CD DVD ROM escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults ESC Exit Select Menu Enter...

Page 50: ... Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Information Main Advanced Intel Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS Save Changes F1 Help Select Item F5 F6 ...

Page 51: ...S flash the system will not boot as the BIOS is not loaded Perform the following steps to use the Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 3 Execute the IFLASH BAT batch file to update BIOS Read xxxxx fd to Memory Information Main Advanced Intel Security B...

Page 52: ...se do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the following message displays 6 Shutdown or reboot base on iflash bat command ...

Page 53: ... key in wrong HDD password three times Hdd password error code displays See the image below To reset the HDD password run HDD_PW EXE as follows 1 Key in hdd_pw 15494 0 2 Press 2 3 Select one upper case string from the list 4 Reboot system and key in the selected string 0KJFN42 or UVEIQ96 on the HDD User Password screen ...

Page 54: ...ord If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below To reset the BIOS password run BIOS_PW EXE as follows 1 Key in bios_pw 14452 0 2 Select one string from the list ...

Page 55: ...Chapter 2 45 3 Reboot the system and key in the selected string qjjg9vy 07yqmjd etc for the BIOS user password ...

Page 56: ...46 Chapter 2 ...

Page 57: ...ssemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 58: ...es External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that...

Page 59: ...f you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No 3G Module M2 3 2 86 TQ702 003 HDD Carrier M3 3 4 86 TQ702 006 ODD Bracket M2 5 2 86 TQ702 005 M2 3 2 86 TQ702 003 Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIMMs Remove...

Page 60: ...the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 1 2 ...

Page 61: ...Chapter 3 51 Removing the SD dummy card 1 Push the SD dummy card in to eject it 2 Grasp the card and pull it out from the slot ...

Page 62: ...52 Chapter 3 Removing the NewCard Dummy card 1 Push the NewCard eject button to eject it then push it all the way in to eject the NewCard dummy 2 Pull it out from the slot ...

Page 63: ...on page 50 2 See Removing the SD dummy card on page 51 3 See Removing the NewCard Dummy card on page 52 4 Loosen the five captive screws in the Memory HDD and 3G bays as shown 5 Carefully open the memory cover 6 Remove the HDD cover as shown HDD Cover Memory Cover 3G Cover ...

Page 64: ...54 Chapter 3 7 Remove the 3G cover as shown ...

Page 65: ...e Battery Pack on page 50 2 Remove the Memory Module cover See Removing the Lower Covers on page 53 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module 4 Remove the DIMM module 5 Repeat steps for the second DIMM module ...

Page 66: ...ery Pack on page 50 2 Remove the 3G cover See Removing the Lower Covers on page 53 3 Disconnect the antenna cables from the 3G board 4 Move the antenna cables away and remove the two screws to release the 3G board Step Size Quantity Screw Type 3G Module M2 3 2 ...

Page 67: ...dule 1 See Removing the Battery Pack on page 50 2 Remove the HDD cover See Removing the Lower Covers on page 53 3 Use the mylar tab to slide and lift up the hard disk drive module to remove NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 68: ...Remove the HDD holder by easing the sides outward to clear the carrier 5 Remove the four screws securing the hard disk to the carrier 6 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 69: ...odule 1 See Removing the Battery Pack on page 50 2 Remove the Memory cover See Removing the Lower Covers on page 53 3 Push the ODD release latch to eject the ODD module 4 Pull the ODD module through the chassis to remove it from the main unit ...

Page 70: ...move it from the ODD module 6 Remove the ODD board from the ODD module by disconnecting the interface as shown 7 Insert a pin in the eject hole of the ODD to eject the ODD tray Step Size Quantity Screw Type ODD Bracket red callout M2 5 2 ODD Bracket green callout M2 3 2 ...

Page 71: ...Chapter 3 61 8 Press down on the locking catch to release the ODD cover and remove ...

Page 72: ...odule M2 3 2 86 TQ702 003 Remove External Modules before proceeding Remove Thermal Module Remove TouchPad Bracket Remove Mainboard Remove Card Reader Remove Speaker Module Remove Switch Cover Remove Keyboard Remove Modem Module Remove CPU Remove LCD Module Remove 3G Antenna Remove CPU Fan Remove eKey Board Remove Power Board Remove WLAN Board Remove WLAN Antenna Remove Finger Print Reader Remove B...

Page 73: ...rd Reader Module M2 3 1 86 TQ702 003 F P Reader M2 3 1 86 TQ702 003 Touch Pad Bracket M2 3 2 86 TQ702 003 Speaker L and R M2 3 4 86 TQ702 003 Modem Module M2 3 2 86 TQ702 003 Mainboard M2 5 4 1 86 TQ702 002 USB Board M2 3 2 86 TQ702 003 Thermal Module M M 2 5D 3 2L K 6D NI 4 86 TQ702 007 CPU Fan M2 4 3 86 TQ702 004 Step Screw Quantity Part No ...

Page 74: ...ing the Battery Pack on page 50 2 Locate and remove the two securing screws as shown 3 Turn the computer over and open the LCD module fully to expose the Switch Cover IMPORTANT The LCD module must be fully open in the horizontal position to remove the switch cover 4 Lift the Switch Cover as shown rightside first 5 Lift the Switch Cover clear of the chassis Step Size Quantity Screw Type Switch Cove...

Page 75: ... Removing the Switch Cover on page 64 3 Turn the computer over Remove the single securing screw as shown 4 Turn the computer over Remove the two screws securing the keyboard to the upper case Step Size Quantity Screw Type Keyboard M2 10 1 Step Size Quantity Screw Type Keyboard M2 3 2 ...

Page 76: ...d and turn it over to expose the FFC cables 6 Release the keyboard FFC securing latch and disconnect the cable 7 Release the Fine Track keyboard mouse FFC securing latch and disconnect the cable 8 Remove the keyboard from the chassis ...

Page 77: ...d 1 See Removing the Battery Pack on page 50 2 See Removing the Keyboard on page 65 3 Disconnect the eKey Board cable from the mainboard 4 Remove the two securing screws from the eKey Board Step Size Quantity Screw Type eKey Board M2 3 2 ...

Page 78: ...68 Chapter 3 5 Carefully pull back the FFC to release the adhesive strips on the cable and remove the eKey Board from the upper case ...

Page 79: ... 1 See Removing the Battery Pack on page 50 2 See Removing the Keyboard on page 65 3 Disconnect the Power Board cable from the mainboard 4 Remove the two securing screws from the Power Board Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 80: ...70 Chapter 3 5 Carefully pull back the FFC to release the adhesive strips on the cable and remove the Power Board from the upper case ...

Page 81: ... the Keyboard on page 65 2 Disconnect the antenna cables from the WLAN module 3 Move the antenna cables away and remove the two screws to release the WLAN module 4 Detach the WLAN Module from the mainboard Step Size Quantity Screw Type WLAN Module M2 3 2 ...

Page 82: ...ving the 3G Antenna 1 See Removing the 3G Module on page 56 2 Remove the adhesive tape from the 3G cable as shown 3 Gently pull the 3G cables through the chassis as shown until the cable terminals are free from the case ...

Page 83: ...Chapter 3 73 Removing the WLAN Antenna and MIC Cable 1 Disconnect the MIC cable from the mainboard 2 Remove the MIC cable from the cable channel as shown 3 Remove the adhesive tape on the WLAN cable ...

Page 84: ...74 Chapter 3 4 Remove the Antenna Cables from the housing well as shown NOTE Place the cables to one side to avoid damage 5 Ensure all cables are free of the right side cable channel as shown ...

Page 85: ...ving the 3G Module on page 56 3 Remove the WLAN Module See Removing the WLAN Module on page 71 4 Remove the Antenna See Removing the 3G Antenna on page 72 5 Remove the two securing screws from the bottom of the chassis 6 Turn the computer over Disconnect the LCD cable from the top cover Step Size Quantity Screw Type LCD Module M2 10 2 ...

Page 86: ...emove the four securing screws two on each side connecting the LCD module 8 Carefully remove the LCD module from the chassis Step Size Quantity Screw Type LCD Module red callout M2 10 2 LCD Module green callout M2 4 2 ...

Page 87: ... Removing the Battery Pack on page 50 2 See Removing the LCD Module on page 75 3 Turn the computer over Remove the sixteen screws on the bottom panel Step Size Quantity Screw Type Upper Cover red callout M2 10 10 Upper Cover green callout M2 4 6 ...

Page 88: ...connect the four cables from the mainboard as shown Disconnect A as shown Pull back the securing latch and disconnect B as shown Pull back the securing latch and disconnect C as shown Pull back the securing latch and disconnect D as shown A C D B ...

Page 89: ... Remove the single screw on the top panel 6 Lift the upper cover off the chassis top edge first as shown 7 Moving from top to bottom pry off the upper cover as shown Step Size Quantity Screw Type Upper Cover M2 5 4 1 ...

Page 90: ...pper Cover over Remove the single securing screw from the Card Reader 3 Slide the module in the direction shown to clear the securing clips 4 Lift the module and carefully remove the FFC cable from the adhesive pads as shown to remove the module Step Size Quantity Screw Type Card Reader Module M2 3 1 ...

Page 91: ...er Cover on page 77 2 Remove the securing screw from the Finger Print Reader bracket 3 Remove the bracket from the Upper Cover IMPORTANT Do not discard the bracket Remove and replace on the new Finger Print Board Step Size Quantity Screw Type Finger Print Reader M2 3 1 ...

Page 92: ...82 Chapter 3 4 Lift up the adhesive pad holding the Finger Print Board in place and ensure the FFC is free of the Upper Cover 5 Remove the Finger Print Reader top edge first from the Upper Cover ...

Page 93: ...et 1 See Removing the Finger Print Reader on page 81 2 Remove the two securing screws from the bracket 3 Lift the FFC locking latch as shown 4 Remove the TouchPad FFC from the Upper Cover Step Size Quantity Screw Type Touch Pad Bracket M2 3 2 ...

Page 94: ...4 Chapter 3 5 Rotate the TouchPad bracket upward as shown and lift it clear of the Upper Cover IMPORTANT The TouchPad cannot be removed individually To replace the TouchPad replace the entire Upper Cover ...

Page 95: ...four securing screws two from each module 3 Grasp the mylar cover and carefully pull back to expose the speaker cable Pull the cable through the cover until it is completely free of obstructions 4 Remove the left and right speaker modules as shown Step Size Quantity Screw Type Speaker Module M2 3 4 ...

Page 96: ...uetooth Module 1 See Removing the Upper Cover on page 77 2 Disconnect the bluetooth cable from the mainboard as shown 3 Using both hands remove the Bluetooth module from the chassis 4 Disconnect the cable from the Bluetooth module ...

Page 97: ...Removing the Modem Module 1 See Removing the Upper Cover on page 77 2 Disconnect the cable from the mainboard as shown 3 Disconnect the cable from the RJ 11 port 4 Detach the adhesive pad on the modem cable as shown ...

Page 98: ...88 Chapter 3 5 Disconnect the cable from the Modem module 6 Remove the two securing screws from the Modem module 7 Remove the Modem from the mainboard Step Size Quantity Screw Type Modem Module M2 3 2 ...

Page 99: ...e Upper Cover on page 77 3 See Removing the Modem Module on page 87 4 Remove the single securing screw from the mainboard 5 Disconnect the mainboard from the USB Board by lifting the top right corner of the mainboard away from the chassis as shown Step Size Quantity Screw Type Mainboard M2 5 4 1 ...

Page 100: ... the casing to clear the I O ports as shown 7 Lift the mainboard rear edge first as shown and remove from the chassis CAUTION Ensure the I O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard ...

Page 101: ...ing the USB Board 1 Remove the mainboard See Removing the Mainboard on page 89 2 Remove the two securing screws from the USB board 3 Lift the USB board clear of the chassis Step Size Quantity Screw Type USB Board M2 3 2 ...

Page 102: ...oard on page 89 2 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module 3 Using both hands lift the Thermal Module clear of the Mainboard Step Size Quantity Screw Type Thermal Module M M 2 5D 3 2L K 6D NI 4 1 2 3 4 ...

Page 103: ...Fan 1 See Removing the Mainboard on page 89 2 Disconnect the fan cable from the mainboard 3 Remove the three securing screws from the CPU fan 4 Lift the fan clear of the mainboard Step Size Quantity Screw Type CPU Fan Module M2 4 3 ...

Page 104: ... Chapter 3 Removing the CPU 1 See Removing the Thermal Module on page 92 2 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU 3 Lift the CPU clear of the Mainboard ...

Page 105: ...er Board M2 3 1 86 TQ702 003 LCD Panel M2 3 2 86 TQ702 003 LCD Brackets M2 4 8 86 TQ702 004 WLAN Antenna M2 3 2 86 TQ702 003 3G Antenna M2 3 2 86 TQ702 003 Remove Inverter Board Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove Camera Module Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove MIC Cable ...

Page 106: ...ur securing screws from the LCD module 3 Lift up the bezel left side first as shown followed by the bottom and right sides respectively CAUTION The LCD panel locking latches pass through the top of the bezel Hold the lock in the open position to allow the latches to pass through the bezel when removing the top section Step Size Quantity Screw Type LCD Bezel M2 5 4 4 ...

Page 107: ... the Camera Module 1 Remove the LCD Bezel See Removing the LCD Bezel on page 96 2 Disconnect the Camera Module cable as shown 3 Lift the Camera upward to detach the adhesive strip and remove the module from the LCD assembly ...

Page 108: ... See Removing the LCD Bezel on page 96 2 Remove the single securing screw from the Inverter board as shown 3 Lift the Inverter clear of the LCD module and remove the left and right inverter cables from the module Step Size Quantity Screw Type Inverter Board M2 3 1 ...

Page 109: ...oving the Inverter Board on page 98 2 Remove the two securing screws from the panel as shown 3 Lift the LCD Panel clear of the LCD Module taking care to ensure the cables are free from the back cover Step Size Quantity Screw Type LCD Panel M2 3 2 ...

Page 110: ...amera cable from the LCD panel as shown 3 Lift the adhesive strip as shown and disconnect the LCD cable interface 4 Grip the FPC cable and lift upward to detach the adhesive pads 5 Remove the eight securing screws four on each side from the LCD Panel brackets Remove the LCD brackets by pulling them away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 4 8 ...

Page 111: ... See Removing the 3G Module on page 56 3 See Removing the WLAN Module on page 71 4 See Removing the LCD Panel on page 99 5 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions 6 Remove the left side antenna cable from the cable channel ...

Page 112: ...sive strips holding the antenna in place and remove the single securing screw 8 Lift the antenna away from the LCD module 9 Remove the right side antenna cable from the cable channel Step Size Quantity Screw Type WLAN Antenna M2 3 1 ...

Page 113: ... 3 103 10 Detach the adhesive strip holding the antenna in place 11 Remove the single securing screw from the antenna 12 Remove the antenna from the LCD module Step Size Quantity Screw Type WLAN Antenna M2 3 1 ...

Page 114: ...enna cable from the cable channel 14 Remove the two securing screws from the 3G antenna as shown 15 Remove the 3G antenna from the LCD module as shown and gently remove the adhesive strip Step Size Quantity Screw Type 3G Antenna M2 3 2 ...

Page 115: ...e MIC Module 1 Remove the LCD panel See Removing the LCD Panel on page 99 2 Remove the strip holding the MIC Module cable in place Ensure the cable is free from obstructions 3 Remove the MIC cable and Module from the LCD module ...

Page 116: ...ight screw holes four on each side on the LCD Panel as shown 2 Secure the LCD brackets to the LCD panel 3 Turn the panel over Insert the LCD Panel cable into the LCD Panel as shown Secure the cable by pressing down on the securing strip 4 Replace the camera cable and press down to engage the adhesive strip ...

Page 117: ...Chapter 3 107 5 Replace the MIC as shown and secure the cable with the adhesive strips ...

Page 118: ... 6 Align the 3G module and adhesive strip with the LCD module 7 Replace the 3G antenna module and secure it in place with the adhesive strip and two screws provided 8 Replace the cable in the cable channel as shown ...

Page 119: ...ith the screw NOTE Ensure that the locating pin is correctly aligned during installation 10 Press the adhesive strip down to secure the antenna 11 Run the antenna cables over the 3G antenna and down the cable channel using all the available cable clips Replace the adhesive tape as shown Locating Pin ...

Page 120: ...hesive strip NOTE Ensure that the locating pin is correctly aligned during installation 13 Run the antenna cable down the cable channel using all the available cable clips Replace the adhesive tape as shown 14 Align the hinges with the LCD back cover and replace the LCD panel Replace the two securing screws Locating Pin ...

Page 121: ... Connect the Camera Module cable as shown 17 Connect the right Inverter board cable as shown 18 Connect the left Inverter board cable as shown 19 Replace the single securing screw as shown NOTE Tuck the cables in securely to prevent damage to the cables or module ...

Page 122: ... that no trapping will occur when the bezel is replaced 2 Hold the locking latch in the open position and place the LCD bezel over the latches as shown 3 Press the bezel down around the edges to snap it into place 4 Replace the four securing screws and the four screw caps on the LCD module ...

Page 123: ...ly turn the mainboard upside down CPU side up and insert the CPU into the CPU bracket as shown 2 Using a flat tipped screw driver lock the CPU in to the socket as shown 1 Place the CPU Fan on the mainboard as shown 2 Replace the three securing screws as shown 3 Reconnect the CPU Fan cable as shown ...

Page 124: ...SB Board 1 Align and place the Thermal Module on the mainboard as shown 2 Replace the four securing screws in numerical order from screw 1 to screw 4 in the Thermal Module 1 Place the USB Board in the chassis as shown 2 Replace the two securing screws 1 2 3 4 ...

Page 125: ...asing 2 Pull out the left side of the casing to accommodate the left I O ports as shown 3 Reconnect the mainboard and USB Board by pinching them together in the area shown 4 Replace the single securing screw NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard ...

Page 126: ...base of the module is well seated 2 Replace the two securing screws 3 Reconnect the modem cable to the module 4 Press down on the adhesive pad to reattach the cable to the mainboard 5 Reconnect the RJ 11 cable 6 Route the remaining cable around the edge of the Modem module as shown and reconnect it to the mainboard ...

Page 127: ...th module NOTE The cable connector is right way up when the blue spot is visible 2 Replace the Bluetooth module as shown 3 Reconnect the Bluetooth cable to the mainboard as shown NOTE The cable connector is right way up when the blue spot is visible 1 Replace the left and right Speaker modules in the Upper Case ...

Page 128: ... Lift the mylar covering and slide the speaker cable underneath into the cable channel 3 Replace the mylar and ensure the speaker cable is positioned as shown 4 Replace the four securing screws as shown two per module ...

Page 129: ...place the entire Upper Cover 1 Insert the bracket into the upper cover top edge first to engage the securing clip 2 Rotate the bracket down into the upper cover as shown ensuring that the four pins are located correctly 3 Replace the TouchPad FFC cable and lock it in place with the cable latch 4 Replace the two securing screws ...

Page 130: ... Finger Print Reader board in the upper cover 2 Press down on the adhesive pads to secure the module in place 3 Replace the bracket as shown 4 Replace the single securing screw 1 Replace the module in the upper case as shown 2 Slide the module in the direction shown to engage the securing clips ...

Page 131: ...securing screw 4 Press down on the adhesive strips to secure the FFC in place 1 Replace the Upper Cover as shown front edge first 2 Rotate the cover downward and press around the edges taking care not to force the cover closed 3 Replace the single securing screw ...

Page 132: ...ect the four cables on the mainboard as shown Connect A as shown Connect B as shown and replace the securing latch Connect C as shown and replace the securing latch Connect D as shown and replace the securing latch A C D B ...

Page 133: ...Replace the sixteen screws on the bottom panel Replacing the LCD Module 1 Carefully align the LCD module over the hinge sockets and lower the module into the chassis 2 Replace the four securing screws two on each side securing the LCD module ...

Page 134: ... WLAN Module 3 Connect the LCD cable as shown 4 Turn the computer over and replace the two securing screws on the bottom of the chassis 1 Insert the WLAN board into the mainboard socket as shown 2 Replace the two securing screws ...

Page 135: ...ing all available cable clips as shown 3 Run the MIC cable along the cable channel as shown using all the available cable clips 4 Reconnect the MIC cable to the mainboard 5 Run the WLAN cable black along the cable channel using all available cable clips as shown 6 Reconnect the WLAN cables to the WLAN module as shown NOTE The black cable terminates on the right and the white cable on the left ...

Page 136: ...er Board 1 Insert the 3G cables through the chassis 2 Push the cables all the way through and place them in the cable channel 3 Replace the adhesive tape to hold the cables in place 1 Place the Power Board in the chassis as shown 2 Replace the two securing screws ...

Page 137: ...the adhesive strip to the chassis 4 Connect the FFC and close the locking latch 1 Place the eKey Board in the chassis as shown 2 Press down on the FFC to attach the adhesive strip to the chassis 3 Replace the two securing screws 4 Connect the FFC and close the locking latch ...

Page 138: ... close the locking latch 2 Reconnect the Keyboard FFC and close the locking latch 3 Turn the Keyboard over and place it in the chassis as shown Push down in the areas indicated to locate the keyboard correctly 4 Replace the two securing screws 5 Turn the computer over and replace the single securing screw in the memory bay ...

Page 139: ...le must be fully open in the horizontal position to replace the switch cover 1 Insert the left side of the Switch Cover as shown 2 Lower the cover into place and press down from left to right to secure it 3 Turn the computer over and replace the two securing screws ...

Page 140: ...le and push it into place 2 Replace the ODD board on the ODD module by reconnecting the interface as shown 3 Replace the ODD bracket and secure it in place with the four screws 4 Slide the ODD module into the chassis until a click is heard and the module is flush with the casing ...

Page 141: ...arrier on the HDD 2 Replace the four screws to secure the carrier 3 Replace the HDD holder over the HDD 4 Insert the right side first and lower the HDD in to place Slide the HDD left to connect the interface 1 Insert the 3G board into the 3G socket 2 Replace the two screws to secure the module ...

Page 142: ...e DIMM Module 1 In this procedure only DIMM Module 1 is shown 3 Connect the two antenna cables to the module NOTE The yellow cable connects to the lower terminal and the blue cable to the upper terminal 1 Insert the DIMM Module flush with the connector and press down to lock in place ...

Page 143: ...e Lower Covers 1 Replace the Memory Cover 2 Tighten the captive screws to secure in place 3 Replace the 3G Cover 4 Tighten the captive screw to secure in place 5 Replace HDD Cover 6 Tighten the captive screws to secure in place ...

Page 144: ...push into the slot until flush with the chassis cover 2 Insert the SD Card and push into the slot until flush with the chassis cover 1 Slide and hold the battery release latch to the release position 1 then slide the battery pack into the main unit 2 2 Slide the battery lock unlock latch to the lock position 1 2 ...

Page 145: ... the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 215 Symptoms Verified Go To Power On Issue Page 136 No Display Issue Page 137 LCD Failure Page 139 Internal Keyboard Failure Page 139 Touchpad Failure Page 140 Internal Speaker Failure Page 140 Internal Microphone Failure Page 142 ODD Failure Page 144 Rightside USB Fai...

Page 146: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 150 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 147: ... power see Power On Issue on page 136 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 148: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 149: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 150: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 151: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 152: ...d select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click C...

Page 153: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 154: ...sh when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start Control Panel Syst...

Page 155: ...egion cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device Manager b Double click DVD CD ROM drives c Right click DVD drive and click Properties then click the DVD Region tab d Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned ...

Page 156: ... cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 48 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Test the drive using other discs e Play a DVD movi...

Page 157: ... fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 158: ...148 Chapter 4 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 159: ...orm the following actions one at a time to correct the problem Do not replace a non defective FRUs EasyTouch Button Failure If the Acer EasyTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 160: ...ader fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 161: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 162: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 136 1 Power off the computer 2 Visually check them for d...

Page 163: ...mStage2 0D PhysicalPresence A3 IchSmbusArpDisabled 0E TpmDriver AE ClockGen 12 TcgSmm AE OpPresence 13 PhysicalPresenceReadyToBoot AE TcgPei 14 DataHubRecordPolicy AD FindFv 15 Undi 86 DxeIpl 2F SNP 90 LightMemoryInit 10 BC 91 S3ResumeSoftSmi 11 PxeDhcp4 92 Crc32SectionExtract 31 Ebc 93 OemServices A4 IsaBus 4D EventLog A5 IsaSerial 4E ScriptSave 32 Ps2Mouse 6D AcpiS3Save 33 IdeBus 4F SmartTimer 3...

Page 164: ...mControl C1 DataHub 5F Ich7MSmmDispatcher C8 DataHubStdErr 7B IsaAcpiDriver 4C GenericMemoryTest 61 Fwh 52 DiskIo 60 SmmFwh CE Fat 7C PciHotPlug 54 Partition 7D BootOptionPolicy 51 PciPlatform 6B SetupUtility 76 AlertStandardForma 45 Platform 55 PciSerial A8 PlatformIde 56 AsfInit A7 Ppm D9 IdeRController A9 Platform CC Legacy8259 63 Ihisi D0 LegacyRegion 64 SetupMouse f9 LegacyInterrupt 65 Int15M...

Page 165: ...ey CPUID XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press PXE HOT KEY go to PXE Setup Menu After press function key If user pressed F2 CPUID XXXXXX F2 is pressed Go to Setup Utility If user pressed F12 CPUID XXXXXX F12 is pressed Go to Boot Manager If user didn t press any key CPUID XXXXXX Prepare Boot to OS If user pressed PXE HOT KEY CPUID XXXXXX PXE HOT KEY is pressed Go t...

Page 166: ...156 Chapter 4 ...

Page 167: ...onnector 5 JP12 Switch Board Connector 18 JHP1 Headphone Connector 6 JMIC2 MIC Connector 19 JMIC1 MIC JACK 7 JP34 RJ11 Connector 20 SW5 Right Switch button 8 JP43 SPK Connector 21 SW7 Left Switch button 9 JP62 SIN Connector 22 SW8 WL Switch 10 JP45 Function board Connector 23 SW9 BT 3G Switch 11 JP24 K B Connector 24 JP57 PCMCIA Connector 12 JP65 Track point Connector 25 JP64 Smart Card Connector ...

Page 168: ...nector 2 JDOCK1 Docking Connector 10 U2 North Bridge 3 JP7 LAN Connector 11 JP9 HDD Connector 4 JP36 USB Connector 12 JP63 ODD Connector 5 PCN1 AC IN Connector 13 CLRP2 CMOS clear 6 JP32 FAN Connector 14 PJP4 Battery Connector 7 JP6 CRT Connector 15 JP5 RAM Connector 8 JP2 CPU Connector 16 JP60 3G Connector ...

Page 169: ...s necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Bu...

Page 170: ...led Boot Block Steps for BIOS Recovery by Crisis Disk Before doing this one Crisis Disk should be prepared ready in hand The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Power Off failed system 2 Attach a USB floppy drive to the failed system 3 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flas...

Page 171: ...r reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to re...

Page 172: ...em Description Part No Item Description Part No 1 Smart Card Reader 55 TQ702 007 5 Speaker Set R L 23 TQ702 002 2 TouchPad Bracket 33 TQ702 001 6 TouchPad FFC 50 TQ702 006 3 F P Reader Bracket 42 TQ702 001 7 Upper Case Assy 60 TQ702 002 4 F P Reader 55 TQ702 003 ...

Page 173: ...Chapter 6 163 Lower Case Item Description Part No 1 USB Board 55 TQ702 005 2 Lower Case Assy 60 TQA02 001 w 3G 60 TQ702 003 w o 3G ...

Page 174: ...Bezel 60 TQ702 004 6 Mic Set 23 TQ702 003 2 Camera Module 55 TQ702 010 7 LCD Assy 6M TQA02 001 3 LCD Bracket L 33 TQ702 005 8 LCD Panel LK 14105 019 4 LCD Cable 50 TQ702 007 9 LCD Bracket R 33 TQ702 005 5 Antennas 50 TQA02 001 50 TQA02 002 50 TQA02 003 10 Inverter Board 55 TQ702 009 ...

Page 175: ...44 BATTERY LI ION 6CELLS 4 4KAH SONY 3S2P BT 00604 027 BATTERY LI ION 6CELLS 4 4KAH SIMPLO 3S2P BT 00607 018 BATTERY LI ION 6CELLS 4 4KAH PANASONIC 3S2P BT 00605 024 BATTERY LI ION 9CELLS 7 2KAH SONY 3S3P BT 00904 003 BATTERY LI ION 9CELLS 7 2KAH SIMPLO 3S3P BT 00907 003 Board EKEY BOARD 55 TQ702 001 POWER BOARD 55 TQ702 002 FINGER PRINT BOARD 55 TQ702 003 BLUETOOTH BOARD 55 TQ702 004 USB BOARD 55...

Page 176: ...512AN_HMWG INTEL KI SPH01 003 HALF MINI CARD WLAN AGN 3x3 533AN_HMWG INTEL KI SPH01 001 WLAN CARD 3G 3G GTM380E LC 21300 004 Cable BLUE TOOTH CABLE 50 TQ702 001 RJ11 CABLE 50 TQ702 002 3G ANTENNA L 3 3 50 TQA02 001 3G ANTENNA L 1 2 50 TQA02 002 3G ANTENNA R 50 TQA02 003 WLAN ANTENNA R 3 3 50 TQ702 003 WLAN ANTENNA R 1 2 50 TQ702 004 WLAN ANTENNA L 50 TQ702 005 TOUCHPAD FFC 50 TQ702 006 Category De...

Page 177: ...OUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 Case Cover Bracket Assembly MIDDLE COVER 60 TQ702 001 UPPER CASE ASSY 60 TQ702 002 LOWER CASE ASSY W 3G FUNCTION 60 TQA02 001 LOWER CASE ASSY W O 3G FUNCTION 60 TQ702 003 FINGER PRINT BR...

Page 178: ...T9400 2 53G AW80576GH0616M SLB46 C0 KC 94001 DTP INTEL CPU P9500 2 53 AW80576SH0616M SLB4E C0 KC 95001 DPP INTEL CPU P8600 2 4G AW80577SH0563M SLB3S M0 KC 86001 DPP INTEL CPU P8400 2 26G AW80577SH0513M SLB3R M0 KC 84001 DPP Combo Drive DVD CDRW COMBO MODULE TRAY IN 6M TQ702 001 DVD CDRW COMBO DRIVE TOSHIBA TS L463A LF W O bezel KO 02401 006 DVD CDRW COMBO DRIVE SONY CRX890S LF W O bezel KO 0240E 0...

Page 179: ... KH 16007 016 HDD SATA 160G 5400RPM HGST HTS543216L9A300 Falcon B KH 16007 019 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH 16004 002 HDD SATA 160G 5400RPM TOSHIBA MK1652GSX Virgo KH 16004 003 HDD SATA 160G 5400RPM SEAGATE ST9160827AS 188 KH 16001 029 HDD SATA 160G 5400RPM WD WD1600BEVS 22ZCTO KH 16008 022 HDD SATA 250G 5400RPM HGST HTS542525K9SA00 KH 25007 011 HDD SATA 250G 5400RPM TOSHIBA MK2546GS...

Page 180: ...RD NORWEGIAN W TP TM KB INT00 084 KEYBOARD PORTUGUESE W TP TM KB INT00 082 KEYBOARD RUSSIAN W TP TM KB INT00 081 KEYBOARD SLOVENIAN W TP TM SLO CRO KB INT00 080 KEYBOARD SLOVAKIAN W TP TM KB INT00 079 KEYBOARD SPANISH W TP TM KB INT00 077 KEYBOARD SWEDISH W TP TM KB INT00 076 KEYBOARD SWITZERLAND W TP TM KB INT00 075 KEYBOARD THAILAND W TP TM KB INT00 074 KEYBOARD TURKISH W TP TM KB INT00 073 KEYB...

Page 181: ... L 3 3 50 TQA02 001 3G ANTENNA L 1 2 50 TQA02 002 3G ANTENNA R 50 TQA02 003 CAMERA BOARD 0 3M 55 TQ702 010 ASSY LCD MODULE 14 1 IN WLED GLARE CCD 0 3M 3G 6M TQA02 002 LCD PANEL G 14 1 WLED AUO B141EW05 V0 LF LK 14105 025 INVERTER BOARD 55 TQ702 009 LCD COVER ASSY W 3G FUNCTION 60 TQA02 002 LCD BEZEL WITH CCD FUNCTION 60 TQ702 004 LCD CABLE WLED 50 TQ702 008 Category Description Acer Part No ...

Page 182: ...CCD 0 3M 3G 6M TQA02 003 LCD PANEL NG 14 1 WLED AUO B141EW05 V1 LF LK 14105 026 INVERTER BOARD 55 TQ702 009 LCD COVER ASSY W 3G FUNCTION 60 TQA02 002 LCD BEZEL WITH CCD FUNCTION 60 TQ702 004 LCD CABLE WLED 50 TQ702 008 LCD BRACKET R L 33 TQ702 005 3G ANTENNA L 3 3 50 TQA02 001 3G ANTENNA L 1 2 50 TQA02 002 3G ANTENNA R 50 TQA02 003 CAMERA BOARD 0 3M 55 TQ702 010 Category Description Acer Part No ...

Page 183: ...VERTER BOARD 55 TQ702 009 LCD COVER ASSY W O 3G FUNCTION 60 TQ702 005 LCD BEZEL WITH CCD FUNCTION 60 TQ702 004 LCD CABLE WXGA 50 TQ702 007 LCD BRACKET R L 33 TQ702 005 WLAN ANTENNA R 3 3 50 TQ702 003 WLAN ANTENNA R 1 2 50 TQ702 004 WLAN ANTENNA L 50 TQ702 005 CAMERA BOARD 0 3M 55 TQ702 010 ASSY LCD MODULE 14 1 IN WLED GLARE CCD 0 3M 6M TQ702 004 LCD PANEL G 14 1 WLED AUO B141EW05 V0 LF LK 14105 02...

Page 184: ... WLAN ANTENNA L 50 TQ702 005 CAMERA BOARD 0 3M 55 TQ702 010 ASSY LCD MODULE 14 1 IN WLED N GLARE CCD 0 3M 6M TQ702 005 LCD PANEL NG 14 1 WLED AUO B141EW05 V1 LF LK 14105 026 INVERTER BOARD 55 TQ702 009 LCD COVER ASSY W O 3G FUNCTION 60 TQ702 005 LCD BEZEL WITH CCD FUNCTION 60 TQ702 004 LCD CABLE WLED 50 TQ702 008 LCD BRACKET R L 33 TQ702 005 Category Description Acer Part No ...

Page 185: ...MDC1 5_AZALIA PROP MB TQ702 001 Memory RAM 1GB DDRIII 1066 MICRON MT8JSF12864HY 1G1D1 LF KN 1GB04 003 RAM 1GB DDRIII 1066 ELPIDA EBJ11UE6BAU0 AE E LF KN 1GB09 009 RAM 1GB DDRIII 1066 SAMSUNG M471B2874DZ1 CF8 LF KN 1GB0B 019 RAM 2GB DDRIII 1066 MICRON MT16JSF25664HY 1G1D1 LF KN 2GB04 004 RAM 2GB DDRIII 1066 ELPIDA EBJ21UE8BAU0 AE E LF KN 2GB09 002 RAM 2GB DDRIII 1066 SAMSUNG M471B5673DZ1 CF8 LF KN ...

Page 186: ...7 TQ702 001 Category Description Acer Part No SCREW M2 5 10 NL 86 TQ702 001 SCREW M2 5 4 86 TQ702 002 SCREW M2 3 NL 86 TQ702 003 SCREW M2 4 NL 86 TQ702 004 SCREW M2 5 86 TQ702 005 SCREW M3 3 NI 86 TQ702 006 SCREW M M 2 5D 3 2L K 6D NI 86 TQ702 007 Category Description Acer Part No ...

Page 187: ...Chapter 6 177 ...

Page 188: ...P_0 3D_3G_MA_CS21 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 129 TM6493 844G32Mn VB32TREU3 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_RU12 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 127 TM6493 844G32Mn VB32TEU5 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_PL11 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 126 TM6493 844G32Mn VB32TREU2 MC UMAGCF 2 2G 320_7 ...

Page 189: ... 2K BT 6L 5R n3_FP_0 3D_3G_MA_ES23 C2DP8400 TM6493 844G32Mn EMEA Spain LX TQA0Z 108 TM6493 844G32Mn VB32TES1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_ES23 C2DP8400 TM6493 844G32Mn EMEA Greece LX TQA0Z 109 TM6493 844G32Mn VB32TGR1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_EL32 C2DP8400 TM6493 844G32Mn EMEA Greece LX TQA0Z 110 TM6493 844G32Mn VB32TRGR1 MC UMAGCF 2 2G 320_7 2K BT 6L ...

Page 190: ...DP8400 TM6493 844G32Mn EMEA Middle East LX TQA0Z 094 TM6493 844G32Mn EM VB32TME2 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_AR13 C2DP8400 TM6493 844G32Mn EMEA Middle East LX TQA0Z 088 TM6493 844G32Mn EM VB32TRME2 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_AR13 C2DP8400 TM6493 844G32Mn EMEA Middle East LX TQA0Z 089 TM6493 844G32Mn EM VB32TME6 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3...

Page 191: ...FP_0 3D_3G_MA_FR25 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 137 TM6493 844G32Mn EM VB32TRZA1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_FR25 C2DP8400 TM6493 844G32Mn EMEA Denmark LX TQA0Z 136 TM6493 844G32Mn VB32TDK1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_NO13 C2DP8400 TM6493 844G32Mn EMEA Denmark LX TQA0Z 135 TM6493 844G32Mn VB32TRDK1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R ...

Page 192: ...400 TM6493 844G32Mn EMEA Sweden Finland LX TQA0Z 056 TM6493 844G32Mn VB32TRSE1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_FI12 C2DP8400 TM6493 844G32Mn EMEA Czech LX TQA0Z 059 TM6493 844G32Mn VB32TRCZ2 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_SK11 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 054 TM6493 844G32Mn VB32TREU1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_MA_CS...

Page 193: ... 5R_n3_FP_0 3D_GG7_MA_ES22 C2DP8400 TM6493 844G32Mn EMEA Spain LX TQA0Z 041 TM6493 844G32Mn VB32TRES1 MC UMAGCF 2 2G 320 BT 6L 5R_n3_FP_0 3D_GG7_MA_ES23 C2DP8400 TM6493 844G32Mn EMEA Greece LX TQA0Z 042 TM6493 844G32Mn VB32TRGR1 MC UMAGCF 2 2G 320 BT 6L 5R_n3_FP_0 3D_GG7_MA_EL32 C2DP8400 TM6493 844G32Mn EMEA Israel LX TQA0Z 043 TM6493 844G32Mn VB32TRIL1 MC UMAGCF 2 2G 320 BT 6L 5R_n3_FP_0 3D_GG7_M...

Page 194: ... 3D_GG7_MA_EN15 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 001 TM6493 844G32Mn EM VB32TRZA2 MC UMAGCF 2 2G 320 BT 6L 5R_n3_FP_0 3D_GG7_MA_EN17 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 002 TM6493 844G32Mn EM VB32TRZA1 MC UMAGCF 2 2G 320 BT 6L 5R_n3_FP_0 3D_GG7_MA_FR24 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 003 TM6493 844G32Mn EM VB32TRZA2 MC UMAGCF 2 2G 320 BT 6L 5R...

Page 195: ... 844G32Mi EMEA Russia LX TQA0Z 218 TM6493 844G32Mi VB32TRRU1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R abg_FP_0 3D_3G_GG7_MA_RU14 C2DP8400 TM6493 844G32Mn EMEA Sweden Finland LX TQA0Z 217 TM6493 844G32Mn VB32TRSE1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_FI13 C2DP8400 TM6493 844G32Mn EMEA Sweden Finland LX TQA0Z 203 TM6493 844G32Mn VB32TRSE1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_M...

Page 196: ...3_FP_0 3D_3G_GG7_MA_FI14 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 188 TM6493 844G32Mn VB32TREU3 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_RU14 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQA0Z 182 TM6493 844G32Mn VB32TREU6 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_CS22 C2DP8400 TM6493 844G32Mn EMEA Hungary LX TQA0Z 183 TM6493 844G32Mn VB32TRHU1 MC UMAGCF 2 ...

Page 197: ...n EMEA Turkey LX TQA0Z 167 TM6493 844G32Mn EM VB32TRTR1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_TR14 C2DP8400 TM6493 844G32Mn EMEA Turkey LX TQA0Z 168 TM6493 844G32Mn EM VB32TRTR1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_TR44 C2DP8400 TM6493 844G32Mn EMEA Turkey LX TQA0Z 162 TM6493 844G32Mn EM VB32TRTR1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_TR13 C2DP8400 ...

Page 198: ... 3D_3G_GG7_MA_FR26 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 215 TM6493 844G32Mn EM VB32TRZA2 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_EN19 C2DP8400 TM6493 844G32Mn EMEA South Africa LX TQA0Z 214 TM6493 844G32Mn EM VB32TRZA1 MC UMAGCF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_3G_GG7_MA_FR27 C2DP8400 TM6493 844G32Mn EMEA Denmark LX TQA0Z 213 TM6493 844G32Mn VB32TRDK1 MC UMAGCF 2 2G 3...

Page 199: ... MC UMACF 2 1G 250 BT 6L 5R_n3_FP_0 3D_MA_TH23 C2DT9400 TM6493 844G32Mn EMEA UK LX TQ70Z 076 TM6493 844G32Mn VB32TRGB1 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_EN14 C2DP8400 TM6493 864G25Mn PA USA LX TQ70Z 053 TM6493 864G25Mn VB32TRUS1 MC UMACF 2 2G 250 BT 9L 5R n2_FP_0 3D_MA_EN34 C2DP8600 TM6493 844G32Mn EMEA South Africa LX TQ70Z 102 TM6493 844G32Mn EM VB32TRZA2 MC UMACF 2 2G 320_7 2K BT 6L...

Page 200: ...44G32Mn EMEA Eastern Europe LX TQ70Z 085 TM6493 844G32Mn VB32TREU1 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_CS21 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQ70Z 084 TM6493 844G32Mn VB32TREU3 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_RU11 C2DP8400 TM6493 844G32Mn EMEA Eastern Europe LX TQ70Z 083 TM6493 844G32Mn VB32TREU5 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_PL11 C2DP8400 TM6...

Page 201: ...n EMEA Middle East LX TQ70Z 065 TM6493 844G32Mn EM VB32TRME2 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_AR24 C2DP8400 TM6493 844G32Mn EMEA Middle East LX TQ70Z 064 TM6493 844G32Mn EM VB32TRME3 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_FR25 C2DP8400 TM6493 844G32Mn EMEA Middle East LX TQ70Z 063 TM6493 844G32Mn EM VB32TRME9 MC UMACF 2 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_FR24 C2DP8400 TM6493 84...

Page 202: ...n3_FP_0 3D_MA_DE13 C2DP8400 TM6493 844G32Mn EMEA Holland LX TQ70Z 026 TM6493 844G32Mn VB32TRNL1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_NL12 C2DP8400 TM6493 844G32Mn EMEA Luxembourg LX TQ70Z 027 TM6493 844G32Mn VB32TRLU1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_IT42 C2DP8400 TM6493 844G32Mn EMEA Norway LX TQ70Z 028 TM6493 844G32Mn VB32TRNO1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_NO12 C2DP8400 T...

Page 203: ... BT 6L 5R_n3_FP_0 3D_MA_ES22 C2DP8400 TM6493 844G32Mn EMEA Spain LX TQ70Z 011 TM6493 844G32Mn VB32TRES1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_ES23 C2DP8400 TM6493 844G32Mn EMEA Greece LX TQ70Z 042 TM6493 844G32Mn VB32TRGR1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_EL32 C2DP8400 TM6493 844G32Mn EMEA Israel LX TQ70Z 043 TM6493 844G32Mn VB32TRIL1 MC UMACF 2 2G 320 BT 6L 5R_n3_FP_0 3D_MA_HE31 C2DP84...

Page 204: ...0 3D_MA_EN15 C2DP8400 TM6493 864G16Mn CHIN A China LX TQ70Y 001 TM6493 864G16Mn VHB32TRCN1 MC UMACF 2 2G 160 BT 6L 5R_n3_FP_0 3D_MA_SC11 C2DP8600 TM6493 864G25Mn CHIN A China LX TQ70Y 002 TM6493 864G25Mn VHB32TRCN1 MC UMACF 2 2G 250 BT 6L 5R_n3_FP_0 3D_MA_SC11 C2DP8600 TM6493 841G16Mn AAP Thailand LX TQ70Z 050 TM6493 841G16Mn EM VB32TRTH1 MC UMACF 1 1G 160 BT 6L 5R_n3_FP_0 3D_MA_TH23 C2DP8400 TM64...

Page 205: ... BT 6L 5R n3_FP_0 3D_MA_IT44 C2DP8600 TM6493 842G32Mn TWN GCTWN LX TQ70Z 109 TM6493 842G32Mn VB32TRTW1 MC UMACF 1 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_TC12 C2DP8400 TM6493 842G32Mn CHIN A China LX TQ70Z 108 TM6493 842G32Mn VB32TRCN1 MC UMACF 1 2G 320_7 2K BT 6L 5R n3_FP_0 3D_MA_SC12 C2DP8400 TM6493 842G32Mn CHIN A Hong Kong LX TQ70Z 107 TM6493 842G32Mn VB32TRHK2 MC UMACF 1 2G 320_7 2K BT 6L 5R n3_FP...

Page 206: ...SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E ...

Page 207: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM...

Page 208: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM...

Page 209: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM...

Page 210: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM...

Page 211: ...4G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS N...

Page 212: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM...

Page 213: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM...

Page 214: ...A SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4...

Page 215: ...32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB7 2KS NSM...

Page 216: ...Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mi NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP1x2MAB G TCS4E TM6493 844G32Mi NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM...

Page 217: ...844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 844G32Mn NLED14 1W XGA SO2GBIII10 SO2GBIII10 N320GB5 4KS...

Page 218: ...3x3MMW TCS4E TM6493 942G25Mn NLED14 1W XGA SO1GBIII10 SO1GBIII10 N250GB7 2KS NSM8XS SP3x3MMW TCS4E TM6493 862G25Mn NLED14 1W XGA SO2GBIII10 N N250GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 842G25Mn NLED14 1W XGA SO2GBIII10 N N250GB7 2KS NSM8XS SP1x2MMW TCS4E TM6493 842G25Mn NLED14 1W XGA SO2GBIII10 N N250GB5 4KS NSM8XS SP3x3MMW TCS4E TM6493 862G25Mn NLED14 1W XGA SO2GBIII10 N N250GB5 4KS NSM8XS SP3x3MMW...

Page 219: ...209 Appendix A TM6493 862G16Mn NLED14 1W XGA SO1GBIII10 SO1GBIII10 N160GB5 4KS NSM8XS SP3x3MMW TCS4E Model LCD Memory 1 Memory 2 HDD 1 GB ODD Wireless LAN Finger Print ...

Page 220: ...Appendix A 210 ...

Page 221: ...ions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 6493 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 222: ...Battery SIMPLO TM 2007B Li Ion 3S3P PANASONIC 9 cell 7200mAh Main COMMON CPU Test 10001067 INTEL C2DP8400 CPU Intel Core2Dual P8400 PGA 2 26G 3M 1066 25W 10001067 INTEL C2DP8600 CPU Intel Core2Dual P8600 PGA 2 4G 1066 25W 3M 10001067 INTEL C2DT9400 CPU Intel Core2Dual T9400 PGA 2 53G 6M 1066 35W 10001067 INTEL C2DT9600 CPU Intel Core2Dual T9600 PGA 2 8G 6M 1066 35W HDD Test 60002005 HGST SG N120GB...

Page 223: ...0002214 ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BAU0 AE E LF 128 8 0 07um ODD Test 60001922 TOSHIBA DIGI NCB24XS ODD TOSHIBA COMBO 12 7mm Tray DL 24X TS L463A LF W O bezel SATA 10001063 SONY NCB24XS ODD SONY COMBO 12 7mm Tray DL 24X CRX890S LF W O bezel SATA 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633A LF W O bezel SATA 10001063 SONY...

Page 224: ... in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD Finger Print Reader Test 9999995 ONE TIME VENDER TCS4E Upek Finger Print TCS4E Modem Test 10001023 LITE ON Lite Con MC4Z 1 5_3 3V Aus Lite On Conexant Unizion 1 5_3 3v AUS RD02 D330 WLAN Test 10001067 INTEL SP1x2HMW Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM 895373 Vendor Type Description ...

Page 225: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 226: ...216 Appendix C ...

Page 227: ...n Problems 136 computer on indicator 10 CPU 94 D DIMM Module 55 Display 4 display hotkeys 14 E EasyTouch Failure 149 Euro 15 External Module Disassembly Flowchart 49 F Features 1 Fingerprint Reader Failure 150 Flash Utility 41 FPC Cable 100 FRU Field Replaceable Unit List 161 H Hard Disk Drive Module 57 Hibernation mode hotkey 14 Hot Keys 12 I Indicators 10 Intermittent Problems 152 Internal Micro...

Page 228: ...OST Codes Port 80 153 Power On Failure 136 S speakers hotkey 14 System Block Diagram 4 T Test Compatible Components 211 Thermal Unit Failure 150 Top 157 Touch Pad Bracket 83 touchpad hotkey 14 Touchpad Failure 140 Troubleshooting Built in KB Failure 139 EasyTouch Buttons 149 Fingerprint Reader 150 Internal Microphone 142 Internal Speakers 140 LCD Failure 139 MediTouch Buttons 150 Modem 147 No Disp...

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