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Acer TravelMate 320 User Manual Download Page 116

Chapter 6
Troubleshooting  

96

I/O Parity Error

Contact your dealer or an authorized 
service center.

Insert system diskette and 
press <Enter> key to reboot

Insert a system (bootable) diskette in the 
floppy drive (A:), then press 

Enter

 to 

reboot.

Keyboard Error or No 
Keyboard Connected

Contact your dealer or an authorized 
service center.

Keyboard Interface Error

Contact your dealer or an authorized 
service center.

Memory Size Mismatch

Press 

F2

 (during POST) to enter the BIOS 

Setup Utility; then press 

Esc

 to exit and 

reconfigure the computer.

Missing operating system

Press 

F2

 (during POST) to enter the BIOS 

Setup Utility; then press 

Esc

 to exit and 

reconfigure the computer.

Non-system disk or disk error.  
Replace and strike any key 
when ready.

Insert a system (bootable) diskette in the 
floppy drive (A:), then press 

Enter

 to 

reboot.

Pointing Device Error

Contact your dealer or an authorized 
service center.

Pointing Device Interface Error

Contact your dealer or an authorized 
service center.

Protected Mode Test Fail

Contact your dealer or an authorized 
service center.

RAM BIOS Bad

Contact your dealer or an authorized 
service center.

RAM Parity Error

Contact your dealer or an authorized 
service center.

Error Messages

Corrective Action

320.book  Page 96  Friday, June 25, 1999  2:15 PM

Summary of Contents for TravelMate 320

Page 1: ...TravelMate 320 Series Notebook Computer User s Guide ...

Page 2: ...em or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number _________________________________ Serial Number __________________________________ Purchase Date __________________________________ Place of Purchase ________________________________ Copyright 1999 Acer Incorporated All Rights R...

Page 3: ...Basics 13 Storage 15 Using the CD ROM Drive 15 Using the Floppy Drive 16 Installing the Weight Saver Module 18 Ports 20 Left Ports 20 Rear Ports 22 Right Ports 23 Audio 28 Adjusting the Volume 28 Securing your Computer 29 Security Notch 29 Passwords 29 Chapter 2 Operating on Battery Power 31 Battery Pack 33 Battery Pack Characteristics 33 Using a Battery Pack for the First Time 33 Replacing the Ma...

Page 4: ... 54 Cables 54 Memory Upgrade 55 Chapter 4 Moving with your Computer 57 Disconnecting from the Desktop 59 Moving Around 60 Preparing the Computer 60 What To Bring to Short Meetings 60 What To Bring to Long Meetings 60 Taking the Computer Home 61 Preparing the Computer 61 What To Bring with You 61 Special Considerations 61 Setting Up a Home Office 62 Traveling with the Computer 63 Preparing the Comp...

Page 5: ...K 70 BIOS Setup Utility 72 Using the BIOS Setup Utility 72 Main 74 Advanced 79 Security 81 Boot 83 Exit 85 Chapter 6 Troubleshooting 87 Frequently Asked Questions 89 Help Services 93 Before you call 93 Error Messages 95 Appendix A Specifications 99 ...

Page 6: ...vi ...

Page 7: ... interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded Cables All connections to other computing devices must...

Page 8: ...FCC Registration Number and Ringer Equivalence Number REN for this equipment Upon request you must provide this information to your telephone company If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possibl...

Page 9: ...causing serious damage to the product 5 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or ov...

Page 10: ...mage and will often require extensive work by a qualified technician to restore the product to normal condition e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or ...

Page 11: ... CLASSE 1 PRODUIT LASERATTENTION RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D OUVERTURE EVITTER TOUTE EXPOSITION AUX RAYONS LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LÁSER DE LA CLASE I ADVERTENCIA RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO EVITE EXPONERSE A LOS RAYOS ADVARSEL LASERSTRÅLING VEDÅBNING SE IKKE ...

Page 12: ...er en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i henhold til fabrikantens instruksjoner VARNING Explosionsfara vid felaktigt batteribyte Anvãnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvãnt batteri enligt fabrikantens instruktion VAROITUS Päristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoas...

Page 13: ... answer most of the questions you have about the day to day operation of your TravelMate notebook computer Use the Just for Starters instructions that came with your computer to get your computer running for the first time You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your TravelMate computer ...

Page 14: ...h securely b Connect the battery pack to the computer aligning the guide bar and connector on the battery pack to the guide bar slot and connector on the computer c Turn the computer over and slide the battery lock to the lock position Note When using a battery pack for the first time fully recharge the battery then disconnect the adapter to use up the battery before recharging again You only need...

Page 15: ...ide the display cover latch to the right and lift up the display cover to open the display Make sure the power switch lock 2 is in the unlock down position then slide the power switch 1 towards the front of the computer and release it to turn on the power The POST Power On Self Test routine executes and Windows begins loading ...

Page 16: ... Computer To turn off the computer follow these steps 1 Click on Start Shut Down 2 Select Shut down and click on OK Note If you cannot power off the computer normally press and hold the power switch for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up ...

Page 17: ...at Reader Follow the instructions on the screen to complete the installation To access the online user s guide Click on Start Programs TravelMate Online then click on TravelMate Online User s Guide The online help is easy to navigate with hypertext and hypergraphics Clear illustrations help describe notebook operation as well For instructions on how to use Adobe Acrobat Reader to navigate the onli...

Page 18: ... the benefits from our support centers Place your proof of purchase in the flap located inside the front cover of the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide For technical assistance and support in the United States and Canada you can call 1 800 816 2237 You can also contact a local d...

Page 19: ...d dirt Never place objects on top of the computer to avoid damaging the computer Never place the computer on uneven surfaces Taking Care of your AC Adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from personal traffic When un...

Page 20: ... according to local regulations Recycle if at all possible Cleaning and Servicing When cleaning the computer follow these steps 1 Power off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or aerosol cleaners Contact your dealer or see your service technician if any of the following occurs The computer has been dropped o...

Page 21: ...Getting Familiar with your Computer Chapter 1 ...

Page 22: ...y power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the computer s many features ...

Page 23: ...y High capacity Enhanced IDE hard disk High speed removable CD ROM drive External USB floppy drive Lithium Ion battery pack Power management system with ACPI Advanced Configuration and Power Interface support Multimedia 16 bit PCI stereo audio with wavetable synthesizer Built in speaker and microphone Internal removable high speed CD ROM drive Separate external audio connections Connectivity High ...

Page 24: ...g Familiar with your Computer 4 Keyboard with wide palm rest Ergonomically centered touchpad pointing device Expansion CardBus PC Card formerly PCMCIA slot one type II I with Zoomed Video ZV support Upgradeable memory ...

Page 25: ...rformance Simultaneous Display If you prefer you can connect an external monitor or other output display devices such as LCD projection panels for large audience presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience Power Management The power management system inco...

Page 26: ...he computer employs a microswitch that turns off the display and enters Display Standby mode to conserve power when you close the display cover and turns it back on when you open the display cover To close the display cover fold it down gently until the display cover latch clicks into place Caution To avoid damaging the display do not slam it when you close it Also do not place any object on top o...

Page 27: ... the display screen The status indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed Icon Function Description 1 Hard Disk Activity Lights when the hard disk is active 2 Num Lock Lights when Num Lock is activated ...

Page 28: ... have an incoming message Note Future support planned 6 Main Battery Status Lights when the main battery pack is in use 7 Secondary Battery Status Lights when the secondary battery pack is in use 8 Battery Charge Lights when the battery is being charged 9 Power Lights red when the computer is on Blinks yellow when the computer is in Standby mode Icon Function Description ...

Page 29: ... Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn NumLk When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn ScrLk When Scroll Lock is on th...

Page 30: ...he keys Note If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control ...

Page 31: ...ntrols like screen brightness and volume levels Key Description Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All Shift M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 32: ...tery packs to power the computer Fn F2 Main Battery Use the main battery pack to power the computer Fn F3 Secondary Battery Use the secondary battery pack to power the computer Fn F5 Volume Down Decreases the volume level Fn F6 Volume Up Increases the volume level Fn F7 Display Toggle Switches display output between the display screen external monitor if connected and both the display screen and e...

Page 33: ... comfort and support Touchpad Basics Basically you move your finger across the touchpad to move the cursor Press the left and right buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results The follow table summarizes the basics on how to use the touchpa...

Page 34: ...rol Panel 2 Double click on Mouse 3 Customize the touchpad by adjusting the settings in the different window tabs 4 Click on OK to save your changes Execute Double click Left click twice quickly or Tap twice at the same speed as double clicking a mouse button Drag and Drop Left click and hold 1 then use finger to drag the cursor on the touchpad 2 Release the click button to drop 3 or Tap twice at ...

Page 35: ...ccess The external USB floppy drive gives you removable media access with standard 3 5 inch floppy disks Using the CD ROM Drive To eject the CD ROM tray when the computer is turned on press the CD ROM eject button 2 When the computer is accessing the CD ROM drive the CD ROM activity indicator lights up 1 Note When the power is off you can eject the CD ROM tray by inserting a pin into the the emerg...

Page 36: ... center hole and outer edges and align the center hole with the CD ROM spindle then firmly press it into the spindle Close the CD ROM tray Using the Floppy Drive To connect the floppy drive 1 Flip out the cover of the USB jack you want to connect the floppy drive to ...

Page 37: ...omputer 1 and the other end to the floppy drive 2 To insert a floppy disk Insert a standard 3 5 inch floppy disk into the diskette drive until the drive eject button extends out When the computer is accessing the floppy drive the floppy drive activity indicator 1 lights up ...

Page 38: ...comes installed with the CD ROM drive You can swap in a weight saver module if you want to lighten your load and do not require the use of the CD ROM drive To install the weight saver module in the MediaBay 1 Save your work and shutdown the computer then turn the computer over 2 Slide and hold the MediaBay release latch then slide out and lift up the CD ROM drive Store the CD ROM drive for future ...

Page 39: ...de in the weight saver module The MediaBay release latch locks in place Note You can also install the secondary battery pack option in the MediaBay See Installing a Secondary Battery Pack on page 35 for details ...

Page 40: ...C For instructions on how to connect different external devices to the computer see Peripherals and Options on page 45 Left Ports Port Connects to 1 Power jack AC adapter and power outlet 2 Modem jack Phone line 3 Line in jack Audio line in device e g audio CD player stereo walkman 4 Headphone out jack Audio line out device e g speakers headphones ...

Page 41: ...g this modem into a digital phone line will damage the modem To use the fax data modem port flip open the cover of the modem jack then connect the phone cable from the modem jack to a telephone jack Start your communications software program See your communications manual for instructions 5 Microphone in jack Mono condenser microphone Port Connects to ...

Page 42: ...ting Familiar with your Computer 22 Rear Ports Port Connects to 1 External display port Display device e g external monitor LCD projector up to 1024x768 resolution at 64K colors 2 Battery connector Main battery pack ...

Page 43: ...nects to 1 PS 2 port PS 2 compatible device e g PS 2 keyboard mouse keypad 2 3 USB jacks Universal Serial Bus device e g USB mouse USB camera 4 PC Card slot One 16 bit PC Card or 32 bit CardBus PC Card Zoomed Video supported ...

Page 44: ...d by desktop PCs Popular type II cards include flash memory SRAM fax data modem LAN and SCSI cards CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits ZV Zoomed Video support allows your computer to support hardware MPEG in the form of a ZV PC card Note Refer to your card s manual for details on how to install and use the card and its functions Inserting a Card ...

Page 45: ...slot 3 Insert a PC Card into the slot 4 4 Fold in the PC Card eject button 5 5 Make the proper connections e g network cable if necessary See your card manual for details Ejecting a Card Follow thes steps 1 Before ejecting a PC Card a Save your work if necessary Then exit the application using the card b Left click on the PC Card icon on the taskbar and stop the card operation ...

Page 46: ... ejects from the PC Card slot 3 Remove the PC Card and store it for future use 4 Insert the protector card into the PC Card slot 4 then fold in the PC Card slot eject button 5 Note The slot protector card is used to prevent other items from being accidentally inserted into the PC Card slot Insert it into the slot when you are not using the PC Card slot ...

Page 47: ...erial Bus Universal Serial Bus USB is a high speed serial bus standard which allows you to connect and daisy chain USB peripherals without taking up precious system resources This computer has two USB jacks built in ...

Page 48: ...er edge of the display there are audio ports on the left front end of the computer See Audio Devices on page 51 for more information on connecting external audio devices Adjusting the Volume To adjust the volume click on the volume speaker icon on the Windows taskbar then drag the slider to the desired volume level You can also hold Fn and press the F5 and F6 keys to decrease and increase the volu...

Page 49: ...curity lock cable around an immovable object such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock then remove the key and keep it in a safe place Passwords Two password types protect your computer from unauthorized access Setting these passwords creates different levels of protection for your computer and data The Supervisor Password prevents u...

Page 50: ...set and combined with a password checkpoint on boot up this password must be keyed in to gain access to the computer Note The Supervisor Password must be set before the User Password can be set Important Do not forget your Supervisor Password If you forget your password you have to contact an authorized dealer or service center to reset your password You can set passwords using the BIOS Setup Util...

Page 51: ...Operating on Battery Power Chapter 2 ...

Page 52: ...mputer operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages and saves power ...

Page 53: ...Cd Li Ion batteries consistently provide the longest battery life best suited for road warriors Battery low Warning When the battery charge level becomes low the computer gives off warning beeps and the status indicator flashes at regular intervals This tells the user that the battery power is critically low You can correct this situation by recharging the battery pack Note Whenever possible use t...

Page 54: ...y pack Battery power from a fully charged battery pack depletes in roughly a day with the computer in Standby mode or a month in Hibernation mode or when the power is off Warning Do not expose battery packs to temperatures below 0ºC 32ºF or above 60ºC 140ºF This may adversely affect the battery pack Replacing the Main Battery Pack Note Before removing the battery pack make sure that you have an AC...

Page 55: ...ning the guide bar and connector on the battery pack to the guide bar slot and connector on the computer 4 Turn the computer over and slide the battery lock to the lock position Installing a Secondary Battery Pack Besides the main battery pack you can install a secondary battery pack available as an option in the MediaBay Follow these steps ...

Page 56: ...ting on Battery Power 36 1 Slide and hold the MediaBay release latch then slide out and lift up the CD ROM drive Store the CD ROM drive for future use 2 Install the secondary battery pack into the weight saver module ...

Page 57: ...e computer uses rapid charging when power is turned off and a powered AC adapter is connected to it In rapid mode a fully depleted battery gets fully charged in two to three hours Charge in use mode When the computer is in use with the AC adapter plugged in the computer also charges the battery pack if installed This mode will take longer to fully charge a battery than rapid mode In charge in use ...

Page 58: ... check the battery charge level using the Windows battery meter Using the Windows Battery Meter The Windows battery meter indicates the present battery level Simply rest your cursor on the battery meter or AC plug icon on the taskbar to see the present charge level of your battery Optimizing Battery Life This section helps you get the most out of battery operation Optimizing battery life prolongs ...

Page 59: ...r as long as you are using the AC adapter However when you operate the computer on battery power pay extra attention to the warning beeps and the power indicator on the display panel The following signals indicate a battery low condition The buzzer generates four short beeps every minute if you enabled the Low Battery Beep parameter in the BIOS Setup Utility The power indicator flashes at regular ...

Page 60: ...AC adapter to the computer 2 Save all necessary files 3 Resume work Power off the computer if you wish to recharge the battery rapidly An extra fully charged battery pack available 1 Save all necessary files 2 Exit the application 3 Power off the computer 4 Replace the battery pack 5 Power on the computer and resume work or 1 Save all necessary files 2 Enter Hibernation mode 3 Replace the battery ...

Page 61: ...saving chores for your computer Note Power management with ACPI greately prolongs your battery life See Advanced Configuration and Power Interface on page 41 for more information Advanced Configuration and Power Interface Advanced Configuration and Power Interface ACPI is a power management specification jointly developed by Intel Microsoft and Toshiba ACPI enables Windows to control the amount of...

Page 62: ... enter Hibernation mode e g during a battery low condition but the Hibernation file is invalid or not present The Standby indicator lights when the computer is in Standby mode Warning Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained To leave Standby mode press the power switch The computer also resumes from Standby mode if the resume timer i...

Page 63: ...ACPI power is managed even for individual devices Here are two examples of power saving modes for devices Display Standby Mode Screen activity is determined by the keyboard the built in touchpad and an external PS 2 pointing device If these devices are idle for the period determined by Windows ACPI the display shuts off until you press a key or move the touchpad or external mouse The computer has ...

Page 64: ...he hard disk enters standby mode when there are no disk read write operations within the period of time specified by Windows ACPI In this state the power supplied to the hard disk is reduced to a minimum The hard disk returns to normal once the computer accesses it ...

Page 65: ...Peripherals and Options Chapter 3 ...

Page 66: ...hat help you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions You can purchase most of these and other options directly from Acer This chapter also includes sections on how to upgrade key components Key component upgradeability helps keep your computer in step with the latest technology ...

Page 67: ... your work if necessary 2 Connect the AC adapter to the computer and plug the power cord to a power outlet 3 Remove the battery pack 4 Flip open the external display port cover and connect the external monitor cable to the external display port 1 Read the monitor manual for steps on how to install the driver software and operating instructions ...

Page 68: ...and connect the cable to the USB jack and the USB jack or printer connector on the printer depending on the cable used Note Some parallel printers may not be supported by USB to printer converters If you have access to a USB printer or a networked printer make use of it See your printer manual for steps on how to install the printer driver software and for operating instructions Note The figure ab...

Page 69: ...rnal PS 2 Mouse The built in touchpad works alternately with an external PS 2 mouse which is hot pluggable To use a PS 2 compatible mouse simply plug it into the PS 2 port External USB Mouse To use a USB mouse flip out the cover of a USB jack and p ug in a USB mouse See USB Devices on page 53 for more information ...

Page 70: ... keypad If you feel more comfortable using a desktop keyboard you can install an external keyboard You can also use a 17 key numeric keypad for number sensitive data entry applications To connect an external PS 2 keyboard or keypad plug it into the PS 2 connector to connect an external USB keyboard or keypad plug it into a USB jack ...

Page 71: ...t with the audio ports accessible from the left front side of the computer You can plug in an external microphone to the microphone in jack 1 amplified speakers or headphones to the headphone out jack 2 and an audio line in device to the line in jack ...

Page 72: ...has one CardBus PC card slot that accommodates one type I II PC card Please consult your dealer for PC card options available that you can purchase for your computer Note For more information on how to use a PC Card with the computer see PC Card Slot on page 24 ...

Page 73: ...rsal Serial Bus jacks that allow you to connect peripherals without occupying too many resources Common USB devices include the mouse and keyboard Most USB devices also include a built in USB jacks which allow you to daisy chain other USB devices ...

Page 74: ...h power management features supply you with more power on the go AC Adapter The compact AC adapter charges your battery pack and supplies power to your computer You can order a spare AC adapter so you do not need to carry it from the office to your home or destination Cables PS 2 Y Bridge Cable The PS 2 Y bridge cable allows you to connect two PS 2 devices a mouse and a keyboard to your computer s...

Page 75: ...r if you decide to perform a memory upgrade Memory is expandable to 256 MB using 32 64 128 MB 64 bit industry standard soDIMMs Small Outline Dual Inline Memory Modules The computer supports SDRAM Synchronous Dynamic Random Access Memory Installing Memory There are two memory slots on your computer Follow these steps to install memory 1 Turn off the computer unplug the AC adapter if connected and r...

Page 76: ... If you wish to replace the memory in this slot press the release clasps on both sides of the memory module then pull out it out Insert the memory module s diagonally into the slot then gently press it down until it clicks into place 4 Replace the memory door and secure it with the screw The computer automatically detects and reconfigures the total memory size ...

Page 77: ...Moving with your Computer Chapter 4 ...

Page 78: ...This chapter gives you tips and hints on things to consider when moving around or traveling with your computer ...

Page 79: ...2 Remove any media diskette from the floppy drive and compact disc from the CD ROM drive 3 Shut down the operating system 4 Disconnect the external floppy drive and other external devices from the computer if necessary 5 Disconnect the cord from the AC adapter 6 Disconnect the Kensington lock if you are using one to secure the computer ...

Page 80: ... for the main battery pack 2 hours for a secondary battery pack option under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer What To Bring to Long Meetings If your meeting will last longer three and a half hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your co...

Page 81: ...from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen What To Bring with You Unless you already have some items at home bring the following items with you AC adapter and power cord The printed user s manual External floppy drive Special Considerations Follow these guidelines to pro...

Page 82: ... 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting Up a Home Office If you frequently work on your computer at home it may be worthwhile purchasing a second AC adapter for use at home With a second AC adapter you can avoid transporting the extra weight to and fro...

Page 83: ...o Bring with You Bring the following items with you AC adapter Spare fully charged battery packs External floppy drive if necessary Additional printer driver files if you plan to use another printer Special Considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possib...

Page 84: ...attery packs Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Traveler s Warranty passport Special Considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that th...

Page 85: ...65 If you are using the modem check if the modem and connector is compatible with the telecommunications system of the country you are traveling in ...

Page 86: ...Chapter 4 Moving with your Computer 66 ...

Page 87: ...Software Chapter 5 ...

Page 88: ...This chapter discusses the important system utilities bundled with your computer ...

Page 89: ...Note To access Windows software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the online help provided by the software Your computer also complies with and supports ACPI Advanced Configuration and Power Interface ...

Page 90: ... computer s BIOS and Windows ACPI Advanced Configuration and Power Interface to manage the hibernation operation This includes creating the hibernation file which contains the current state of the computer checking if the hibernation file is valid saving and loading the contents of the hibernation file when entering to and resuming from Hibernation mode The Hibernation file resides in a contiguous...

Page 91: ...t Windows 98 Startup Menu appears 3 Hold Shift and press F5 4 Do the following To view the current hibernation file status and help information type PHDISK and press Enter To create the hibernation file type PHDISK CREATE FILE and press Enter 5 Follow the instructions on the screen ...

Page 92: ...nfiguration problems you may need to run this program Please also refer to Troubleshooting on page 87 when a problem arises Using the BIOS Setup Utility To start the BIOS Setup Utility follow these steps 1 Save your work and restart your computer A BIOS Setup Utility entry reminder appears near the bottom of the screen 2 Press F2 to enter the BIOS Setup Utility The BIOS Setup Utility main screen a...

Page 93: ...Enter to access the sub menu After you enter a sub menu use the cursor up down keys to move through the items in that particular menu Then use the keys to cycle through the available settings for that item To exit a sub menu press Esc Note You can change the value of an item if it is enclosed in square brackets Help on parameters are shown in the Item Specific Help column of each screen In the mai...

Page 94: ... are the default and suggested parameter settings Note x may refer to a series of numbers and or characters or a combination of both Parameter Description Format Options System Information Press Enter to access the System Information sub menu System Time Sets the system time HH MM SS hour minute second System Date Sets the system date MM DD YYYY month day year ...

Page 95: ...cribes the information in this sub menu Settings in boldface are the default and suggested parameter settings Primary Master Shows the capacity size in megabytes of the primary master device Press Enter to access the Primary Master sub menu xxxxMB Primary Slave Shows the primary slave device CD or None Parameter Description Format Options ...

Page 96: ...t technical support this data helps our service personnel know more about your computer Parameter Description Format Options System BIOS Version Shows the version and release numbers of the BIOS Ver x xRx Keyboard Controller Version Shows the version number of the keyboard controller Ver x x Battery Controller Version Shows the version number of the battery controller Ver x x Modem Shows the prese...

Page 97: ...ettings in boldface are the default and suggested parameter settings Note We suggest you set the Primary Master Type to Auto its default setting for automatic hard disk detection Parameter Description Options Type Specifies the hard disk type Auto User or None Cylinders Shows the number of hard disk cylinders Heads Shows the number of hard disk heads Sectors Shows the number of hard disk sectors ...

Page 98: ... of sectors per block for multiple sector transfers 16 8 4 2 Sectors or Disabled LBA Mode Control When enabled Logical Block Addressing is used in place of cylinders heads and sectors Enabled or Disabled Transfer Mode Selects the method for moving data to and from the hard disk Fast PIO 4 3 2 1 Standard FPIO 4 DMA 2 or FPIO 3 DMA 1 Ultra DMA Mode Selects the Ultra DMA mode used for moving data to ...

Page 99: ...gs how your computer behaves with external devices The following table describes the parameters in this menu Settings in boldface are the default and suggested parameter settings Parameter Description Options Plug Play OS Enables or disables Plug and Play operating system settings Yes No or Auto ...

Page 100: ...e simultaneous use of the internal touchpad and an external PS 2 mouse Auto Disabled or Both External PS 2 unavailableif PS 2 Mouse is disabled Enables or disables hot plugging of an external PS 2 mouse To hot plug means to connect and use a device without turning off the computer Enabled or Disabled Display Specifies the display output location on boot up Internal refers to the computer display L...

Page 101: ...arameter Description Options Supervisor Password is When set this password protects this BIOS Setup Utility from unauthorized entry When set together with the Password on Boot parameter this password protects the computer from unauthorized entry Disabled or Enabled automatically set User Password is When set together with the Password on Boot parameter this password protects the computer from unau...

Page 102: ... seven characters A Z a z 0 9 Important Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter Retype the password to verify your first entry and press Enter After setting the password the computer automatically sets the chosen password parameter to Enabled Set Supervisor Password Press Enter to input the supervisor password Disabled or Enabled S...

Page 103: ...up down keys to highlight a Set Password parameter Supervisor or User and press Enter The Set Password box appears 2 Press Enter twice without entering anything The computer automatically sets the chosen password parameter to Disabled Boot The Boot menu contains boot up start up related parameters ...

Page 104: ...computer continues by booting up from the hard disk Parameter Description Options Boot Priority 1 Specifies the device with the highest priority during boot up None CD or Boot Priority 2 Specifices the device with the second priority during boot up FDD or HDD Boot Priority 3 Specifies the device with the third priority during boot up HDD or FDD Quick Boot Enables or disables quick boot mode Quick ...

Page 105: ...es your changes and exits the BIOS Setup Utility Discard Values Exit Discards your changes and exits the BIOS Setup Utility Get Default Values Reloads all items with their default settings Load Previous Values Loads all items with their previous values settings prior to the current BIOS Setup Utility session Save Current Values Saves the current values including your changes ...

Page 106: ...Chapter 5 Software 86 ...

Page 107: ...Troubleshooting Chapter 6 ...

Page 108: ... system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance ...

Page 109: ... and to the power outlet If it is lit check the following If is blinking the computer is in Standby mode Slide and release the power switch quickly to resume Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart the system The operating system files may be damaged or missing Insert the startup disk you created during...

Page 110: ... external monitor No audio is heard from the computer Check the following The volume may be muted In Windows look at the volume control icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The volume level may be too low In Windows look at the volume control icon on the taskbar Click on the icon and adjust the level or press the Fn F6 key If headphones earphones ...

Page 111: ...allel printers may not be supported If you have access to a USB printer or a networked printer make use of it I want to set up my location to use the internal modem To properly use your communications software e g HyperTerminal you need to set up your location 1 Click on Start Settings Control Panel 1 Double click on Modems 2 Click on Dialing Properties and begin setting up your location Refer to ...

Page 112: ... problem use tools such as Disk Defragmenter Windows to compact these free disk spaces Then run PHDISK again to create the file Disk compression utilities are used PHDISK can work with most compression software However PHDISK can only create the space on a host drive A host drive stores original file information and cannot be compressed The free space on the host drive is usually very small so the...

Page 113: ...er for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps If you haven t registered your computer you will be required to register...

Page 114: ...Chapter 6 Troubleshooting 94 Serial number _________________________________ Date of purchase ______________________________ ...

Page 115: ...rized service center Disk Boot Failure Insert a system bootable diskette in the floppy drive A then press Enter to reboot Diskette Drive Controller Error or No Controller Present Contact your dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to enter the BIOS Setup Utility then press Esc...

Page 116: ...econfigure the computer Missing operating system Press F2 during POST to enter the BIOS Setup Utility then press Esc to exit and reconfigure the computer Non system disk or disk error Replace and strike any key when ready Insert a system bootable diskette in the floppy drive A then press Enter to reboot Pointing Device Error Contact your dealer or an authorized service center Pointing Device Inter...

Page 117: ...r for assistance Some problems may be solved using the BIOS Setup Utility See BIOS Setup Utility on page 72 Real Time Clock Error Press F2 during POST to enter the BIOS Setup Utility then press Esc to exit and reconfigure the computer Video RAM BIOS Bad Contact your dealer or an authorized service center Error Messages Corrective Action ...

Page 118: ...Chapter 6 Troubleshooting 98 ...

Page 119: ...Specifications Appendix A ...

Page 120: ...This appendix lists the general specifications of your computer ...

Page 121: ...nal removable MediaBay 24X max CD ROM drive One external USB floppy drive Display and Video 10 4 inch Thin Film Transistor LCD displaying 24 bit true color at 800x600 SVGA resolution 64 bit graphics acceleration with 2MB Synchronous Dynamic Random Access Memory SDRAM Simultaneous LCD and CRT display Audio 16 bit PCI stereo audio with built in wavetable synthesizer Internal speaker Sound Blaster Pr...

Page 122: ...5 pin external monitor port DDC 2 0 compliant One 6 pin keyboard mouse port PS 2 compatible One 3 5mm headphone out minijack One 3 5mm line in minijack One 3 5mm microphone in minijack Weight and Dimensions 1 5 kg 3 3 lbs with weight saver module installed 257 x 207 x 29 mm 10 1 x 8 1 x 1 16 in Temperature Operating 10 C 35 C Non operating 10 C 43 C Humidity non condensing Operating 20 80 RH Non o...

Page 123: ...50 60Hz Bundled Accessories Main battery pack and AC adapter USB floppy drive USB to floppy drive cable Modem cable MediaBay weight saver module Options 32 64 128 MB memory upgrade module PS 2 Y cable MediaBay battery pack secondary Additional AC adapter and main battery pack External numeric keypad 24X CD ROM drive MediaBay module External USB floppy drive with USB cable ...

Page 124: ...Appendix A Specifications 104 ...

Page 125: ...ain menu 74 Primary Master sub menu 77 Security menu 81 starting 72 System Information sub menu 75 boot display device setting in BIOS Setup Utility 80 boot drive sequence setting in BIOS Setup Utility 84 brightness decrease 12 hot keys 12 increase 12 C caps lock 9 on indicator 8 care AC adapter xix battery pack xx computer xix CD ROM ejecting 15 CD ROM drive 15 charging checking level 38 modes 37...

Page 126: ... disk 15 power management 44 hard disk access on indicator 7 help Internet home page xvii online manual xvii online services 93 technical support xviii web page xvii Hibernation mode 42 43 conditions 43 entering 43 resuming from 43 utility 70 hot keys 11 I indicator lights 7 ITW See warranty K keyboard 9 connecting externally 50 embedded numeric keypad 10 hot keys 11 lock keys 9 troubleshooting 90...

Page 127: ...0 keyboard 90 PHDISK 91 printer 91 startup 89 troubleshooting 88 PS 2 mouse connecting 49 PS 2 y bridge cable connecting 54 Q questions multiple PS 2 devices 91 setting location for modem use 91 S safety CD ROM xi FCC notice vii general instructions ix lithium battery xii modem notices viii scroll lock 9 on indicator 8 security keylock 29 passwords 29 service when to call xx sleep mode 41 software...

Page 128: ...rsal Serial Bus 27 USB connecting 53 USB See Universal Serial Bus utility BIOS Setup 72 85 PHDISK 70 V volume decrease 12 hot keys 12 increase 12 W warranty International Traveler s Warranty xviii Windows keys 11 ...

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