Acer TravelMate 320, User Manual, Page: 113 / 128

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Help Services
There are three ways to access Acer for technical support and
information:
❑
Internet service worldwide, visit http://www.acer.com/
❑
Online service in the United States and Canada, call 1-800-
816-2237
❑
Technical support numbers in various countries
You can view a list of technical support numbers by following
these steps:
1. Click on Start , Settings , Control Panel .
2. Double-click on System .
3. Click on the Support Information button.
Before you call
Please have the following information available when you call
Acer for online service, and please be at your computer when
you call. With your support, we can reduce the amount of time a
call takes and help solve your problems efficiently.
If there are error messages or beeps reported by your computer,
write them down as they appear on the screen (or the number
and sequence in the case of beeps).
If you haven’t registered your computer, you will be required to
register during your first call to Acer.
You are required to provide the following information:
Name:________________________________________
Address:______________________________________
_____________________________________________
Telephone number:____________________________
Machine and model type:________________________
320.book Page 93 Friday, June 25, 1999 2:15 PM