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Acer S511P, Service Manual

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Page 1: ...iton FP2 Service Guide PART NO 49 37H04 001 DOC NO SG356 0009A PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 3: ...s bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the print...

Page 5: ...d Time 36 System Security 37 Advanced Options 40 Load Default Settings 46 Abort Settings Change 47 Exiting Setup 48 Chapter 3 Removal and Replacement 49 Disassembling Veriton FP2 50 Disassembling LCD Module 51 Removing the LCD 52 Opening the Housing 55 Removing the FDD 60 Removing the CD ROM 62 Removing the HDD 64 Chapter 4 Troubleshooting 67 Power On Self Test POST 68 POST Error Messages List 69 ...

Page 6: ...dows 98 SE EN TW Environment Test 105 Microsoft Windows 2000 Professional EN TW Environment Test 107 Microsoft Win95 NT 4 0 Workstation Environment Test 108 Novell Netware 4 12 5 1 Environment Test 109 SCO UNIX Red Hat Linux Environment Test 110 Microsoft Windows Millennium Build 2513 EN TW Function Test 111 Appendix C Online Support Information 113 Index 115 ...

Page 7: ...SDRAM but also PC 133 SDRAM for better performance than other products With Acer s Hot Swappable Solution users can easy access or exchange the storage devices such as FDD CD ROM DVD CD RW or even 2nd FDD through two convenient front end Hot Swappable Bays without turn off the computer Moreover Veriton FP2 provides Acer s long term partner a total cost of ownership that is the LCD Panel module can...

Page 8: ...Port AGP video graphic accelerator provides upgradability to 4x AGP cards Both cathode ray tube CRT and LCD display support 3 D quality audio system via onboard audio controller Built in speakers Line in Line out Microphone in and Headphone out interfaces Connectivity 10Base T 100Base TX network support with remote wake up function One serial and one parallel interface Universal Serial Bus USB por...

Page 9: ...Lime Speaker 3 Power button 4 Power activity light emitting diode LED 5 Hard disk drive activity light emitting diode LED 6 CD ROM DVD ROM drive 7 CD ROM DVD ROM drive eject button 8 3 5 inch floppy disk drive button 9 3 5 inch floppy disk drive slim type 10 Reset button for wireless keyboard and mouse 11 Black USB ports ...

Page 10: ...4 Chapter 1 12 Pink Microphone in jack 13 orange Headphone out jack Label Icon Color Description ...

Page 11: ...t Line out port 2 Lime Audio in Line in port 3 Black Network port 4 White DVI type Liquid Crystal Display LCD port 5 12 Voltage DC in Port 6 Black USB ports 7 Blue CRT Monitor port 8 Teal or Turquoise Serial port 9 Fax port optional 10 Modem port optional 11 Expansion slots ...

Page 12: ...6 Chapter 1 12 Burgundy Parallel printer port Label Icon Color Description ...

Page 13: ...ble Hot Swappable PS2 FDD TMDS LCD panel DIMM x 2 Audio Codec MIC Headphone Line in Line out Rear Front Kinnereth CPU 815 GMCH ICH 2 SPS HDD 3 5inch PCI Slot For FP2 Internal Speaker AGP4X Card LPC RF DVI CD ROM Slim DVD Slim CD RW Slim HDD 2 5inch KB MS Printer Port x 1 COM Port Accessible Hot Swappable Hot Swappable IDE 2 ATA 100 66 33 IDE 1 ATA 100 66 33 Accessible Accessible Accessible LAN Hot...

Page 14: ...23 27 17 31 37 41 40 39 38 815E 11 12 9 1 2 10 ICH2 5 7 Sil 164 FWM LPC 47B277 DIMM 2 DIMM 1 3 4 6 8 1 JP9 JP8 JPx1 1 1 15 13 14 815E 11 12 9 1 2 10 ICH2 5 7 Sil 164 FWM LPC 47B277 DIMM 2 DIMM 1 3 4 6 8 1 JP9 JP8 JPx1 1 1 15 13 14 32 24 33 36 19 35 28 18 29 30 22 20 25 34 23 27 17 31 37 41 40 39 38 815E 11 12 9 1 2 10 ICH2 5 7 Sil 164 FWM 47B277 DIMM 2 DIMM 1 3 4 6 8 1 JP9 JP8 JPx1 1 1 15 13 14 81...

Page 15: ...ight click on the magic Keyboard icon located on yout Windows desktop Internet Suspend keys Consist of three buttons 1 Fuction keys F1 F12 8 Num lock 2 Caps lock 9 Scroll lock 3 Windows logo key 10 Volume control Mute 4 Windows logo key 11 Multimedia keys 5 Application key 12 Internet Suspend keys 6 Cursor keys 13 Programmable keys 7 Palm rest Icon Key Description Email button Email button launche...

Page 16: ... button Press to skip forward to the next file and start playing Backward button Press to skip backward to the previous file and start playing Lock Key Description Caps Lock When activated all alphabetic characters typed appear in uppercase same function as pressing Shift letter Num Lock When activated the keypad is set to numeric mode i e the keys will function as a calculator complete with arith...

Page 17: ... package Intel N82802AB FWH or SST 49LF004 FWH Support protocol EPA PnP 1a USB 1 1 DMI 2 3 APM 1 2 ACPI 1 0b PCI 2 2 Bootable CD ROM 1 0 WfM 2 0 Boot from CD ROM feature Yes Support to LS 120 drive Yes Support to BIOS boot block feature No BIOS Hotkey List Hotkey Function Description Ctrl Alt Esc Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility Alt F8 Enable h...

Page 18: ... Memory Combinations DIMM 1 DIMM 2 TOTAL 0M 64M 64M 64M 0M 64M 0M 128M 128M 64M 64M 128M 128M 0M 128M 64M 128M 192M 128M 64M 192M 0M 256M 256M 128M 128M 256M 256M 0M 256M 64M 256M 320M 256M 64M 320M 128M 256M 384M 256M 128M 384M 256M 256M 512M Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Advanced options Second Level Cache Con...

Page 19: ...tion Bits Per Pixel Frequency in Hz Bits Per Pixel Frequency in Hz 16 bit Indexed Bits Per Pixel Frequency in Hz 24 bit Indexed 640x480 60 60 60 800x600 60 60 60 1024x768 60 60 60 CRT Monitor Display Screen Resolution Bits Per Pixel Frequency in Hz 8 bit Indexed Bits Per Pixel Frequency in Hz 16 bit Indexed Bits Per Pixel Frequency in Hz 24 bit Indexed 640x480 60 70 75 85 60 70 75 85 60 70 75 85 8...

Page 20: ...DE Interface Item Specification IDE controller Embedded in Intel ICH2 IDE controller resident bus PCI bus Number of IDE channel 2 Support IDE interface E IDE PIO mode0 1 2 3 4 DMA multiword 0 1 2 and Ultra DMA 33 66 100 ATA rev 4 0 ATAPI Support bootable CD ROM Yes FDD Interface Item Specification Floppy disk drive controller Embedded in LPC 47B102 Floppy disk drive controller resident bus LPC Sup...

Page 21: ...4 or 3 Modem Item Specification Fax modem data baud rate bps 14 4K bps Data modem data baud rate bps 56K bps Voice modem No Modem connector type RJ11 Full duplex Applicable USB Port Item Specification Universal HCI USB 1 0 USB Class Support legacy keyboard for legacy mode Memory Address Map Address Size Function 000000 07FFFF 512KBytes Host Memory 080000 09FFFF 128KBytes Host PCI Memory 0A0000 0BF...

Page 22: ...A0 0A1 0C0 0DF 0F0 0FF 170 177 1F0 1F7 278 27F 2F8 2FF 378 37F 3F0 3F5 3F6 3F6 3F7 3F7 3F8 3FF 0CF8 0CFC 778 77A DMA Controller 1 Interrupt Controller 1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Controller 2 Interrupt Controller 2 DMA Controller 2 Math Co Porcessor Secondary IDE Primary IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Paral...

Page 23: ...Q13 Math Coprocessor Exception N IRQ14 Fix Diskette Reserved IRQ15 Fix Diskette Reserved DMA Assignment Map DRQx System Devices Add On Card Devices DMA0 N Notes Reserved DMA1 N Reserved DMA2 Floppy Diskette N DMA3 N Reserved DMA4 Cascade N DMA5 N Reserved DMA6 N Reserved DMA7 N Reserved Main Board Major Chips Item Controller System core logic Intel Solano 2 815E Video controller Embedded in Intel ...

Page 24: ...ng unpacked 5 16 2 Hz 0 38 mm 16 2 250 Hz 0 2 G Non operating packed 5 27 1 Hz 0 6 G 27 1 50 Hz 0 4 mm 50 500 Hz 2 G Mechanical Specifications Item Specification Weight One 3 5 FDD and one 3 5 HDD without packing 10 5Kg Full Configuration Dimensions main footprint 390mmx446mmx234mm Switching Power Supply 120W Input Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz Input Volta...

Page 25: ...Chapter 1 19 12V 5 3 5A 12V 10 0 3A 3 3V 4 8A 5V 10 0A 5Vaux 5 2A Output Requirements Regulation Current Rating ...

Page 26: ...h button KB and Mouse at APM mode Resume recovery time 7 10 sec Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State System and LCD monitor s Power LED are change from green to orange color Hard disk drive goes into SLEEP mode for ATA standard interface Disable H ...

Page 27: ...guration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities Cha...

Page 28: ...el and hidden information only when you are in the main menu The following screen shows the Advanced Level main menu The command line at the bottom of the menu tells you how to move within a screen and from one screen to another To select an option move the highlight bar by pressing or then press Press to move to the next page or to return to the previous page To change a parameter setting press o...

Page 29: ...he size in KB Diskette Drive A Shows the diskette drive A type Capacity dimension Diskette Drive B Shows the diskette drive B type Capacity dimension IDE Primary Channel Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel Drive type capacity IDE Primary Channel Slave Specifies the current configuration of the IDE device connected to ...

Page 30: ...emory the system automatically adjusts this parameter to display the new memory size Memory size in MB 1st Bank Indicates the type of DRAM installed in the DIMM 1 socket The None setting indicates that there is no DRAM installed DIMM type capacity in MB 2nd Bank Indicates the type of DRAM installed in the DIMM 2 socket The None setting indicates that there is no DRAM installed DIMM type capacity i...

Page 31: ...tem s serial number Main Board ID Displays the main board s identification number Main Board S N Displays your main board s serial number System BIOS Version Specifies the version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system hardware components without actually opening your system Hardware checking is done via software during start up ...

Page 32: ... inch 1 44 MB 3 5 inch 2 88 MB 3 5 inch IDE Primary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 1 IDE Primary Channel Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 1 IDE Secondary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 2 IDE Secondary Channel Sl...

Page 33: ... Advanced Level IDE Primary Channel Master Device Detection Mode Auto Device Type Hard Disk Cylinder 8354 Head 16 Sector 63 Size 4311 M B Hard Disk LBA Mode Auto Hard Disk Block Mode Auto Hard Disk 32 Bit Access Enabled Advanced PIO Mode Auto DMA Transfer Mode Auto IDE Primary Channel Slave Device Detection Mode Auto Device Type None Cylinder 0 Head 0 Sector 0 Size 0 M B ...

Page 34: ...ter the setting manually Setting this parameter also sets the Cylinder Head Sector and Size parameters Auto None or User The User setting allows you to enter your settings manually if you know your hard disk type The Auto setting also sets the Cylinder Head Sector and Size parameters Device Type Display the type of device installed Not configurable BIOS auto detect type IDE Secondary Channel Maste...

Page 35: ... This function enhances disk performance depending on the hard disk in use If you set this parameter to Auto the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function If supported it allows data transfer in blocks multiple sectors at a rate of 256 bytes per cycle Auto or Disabled Hard Disk 32 bit Access Enabling this parameter improves system performa...

Page 36: ...he Parallel Port parameter is enabled 3BCh 378h 278h IRQ Lets you assign an interrupt for the parallel port This parameter is configurable only if the Parallel Port parameter is enabled 7 or 5 Operation Mode Lets you set your parallel port s operation mode This parameter is configurable only if the Parallel Port parameter is enabled Enhanced Parallel Port EPP Bidirectional Standard Parallel Port S...

Page 37: ... Enabled or Disabled USB Host Controller Lets you enable or disable the onboard USB host controller Enabled or Disabled USB Legacy Mode Lets you activate or deactivate the USB keyboard connected to your system When activated the USB keyboard functions in a DOS environment Enabled or Disabled Onboard Audio Chip Lets you enable or disable the onboard audio controller Enabled or Disabled Parameter De...

Page 38: ...ending on your setting Off or 1 to 15 minutes System Sleep Timer Automatically puts the system to power saving mode after a specified period of inactivity Any keyboard or mouse action or any activity detected from the IRQ channels resumes system operation Off or 2 5 10 15 20 30 40 50 120 minutes Sleep Mode Lets you specify the power saving mode that the system will enter after a specified period o...

Page 39: ...ill resume operation at the Date Time or Time indicated here Restart on AC Power Failure When power failure occurs your system automatically stops functioning Setting this parameter to Always On lets you set your computer to automatically turn on once power resumes The Always Off setting leaves the computer off The Previous State setting keeps the last time system state Which means if your system ...

Page 40: ...Auto or Onboard Fast Boot Allows you to define your system s booting process whether to skip some POST routines or proceed with the normal booting process Auto or Disabled Silent Boot When enabled BIOS is in graphical mode and displays only an identification logo during POST and while booting Then the screen displays the operating system prompt as in DOS or logo as in Windows If any error occurs w...

Page 41: ... gives a summary of the hardware devices and settings that BIOS detected during POST Enabled or Disabled Update BIOS w Boot Block When enabled it automatically flashed the BIOS file from the hard disk drive in case the system fails to boot up Disabled or Enabled Network Boot ROM Function When Disabled BIOS doesn t initialize LAN s boot ROM When enabled BIOS will initialze LAN s boot ROM After enab...

Page 42: ...ound in this menu Parameter Description Options Date Lets you set the date following the weekday month day year format Weekday Sun Mon Tue Wed Thu Fri Sat Month Jan Feb Dec Day 1 to 31 Year 1980 to 2099 Time Lets you set the time following the hour minute second format Hour 0 to 23 Minute 0 to 59 Second 0 to 59 Date and Time Date Mon Jan 03 2000 Time HH MM SS ...

Page 43: ...henever you boot the system User Password is available only when Supervisor Password is available None or Present The Present setting allows you to set a Setup password For instructions on how to set a Setup password refer to Setting a Password on page 38 Disk Drive Controller Allows you to protect your system s floppy drive and hard disk data from being modified possible under DOS mode only Flopp...

Page 44: ...Password and or User password setting automatically changes to Present 7 Press Esc to return to the Main menu 8 Press Esc to exit the BIOS utility A dialog box appears asking if you want to save the CMOS data 9 Select Yes to save the changes and reboot the system If you have set a Supervisor password the next time you want to enter the BIOS utility you must key in your Supervisor password If you h...

Page 45: ... if you want to save the CMOS data 8 Select Yes to save the changes To remove the password simply select the Supervisor Password parameter for Supervisor password or the User Password parameter a Supervisor Password must be set first before you can change the User password from the System Security menu and set it to None Bypassing the Password If you forgot your password you can bypass the passwor...

Page 46: ...AUTION Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system Memory Cache Options Selecting Memory Cache Options from the Advanced Options menu displays the following screen This menu lets you configure the system memory Advanced Options Memory Cache Options PnP PCI Options Memory Cache Options Level 1 Cache Enabled Level 2 Cache...

Page 47: ...ts between the system and expansion boards reserve this memory range for the use of either the system or an expansion board Some VGA cards have required settings for this feature Check your VGA card manual before setting this parameter System or Expansion board CPU Frequency Multiplier Sets the Core bus ratio of your system The clock speed of the bus does not necessarily equal the CPU s core The b...

Page 48: ... disable the feature select No Note If there are no IRQs available to assign for the remaining device function we recommend that you enable this parameter Yes or No VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system The VGA palette snoop function allows the control palette register CPR to manage and update the VGA ...

Page 49: ...s only PnP boot devices such as SCSI cards When set to No BIOS initializes all PnP boot and non boot devices such as sound cards Note Set this parameter to Yes only if your operating system is Windows 95 98 2000 Yes or No Reset Resource Assignments Set this parameter to Yes to avoid IRQ conflict when installing non PnP or PnP ISA cards This clears all resource assignments and allows BIOS to reassi...

Page 50: ...ngs Spread Spectrum Enabled ICH Audio Codec Enabled ICH SMBUS Controller Enabled Delay Transaction Enabled Determine DIMM Frequency Auto On Chip VGA BIOS message Show VGA BIOS message Disabled Graphic Device Scaling Auto TV format NTSC Display Device Synchronous Enabled Display Device priority FP CRT TV Unlock Hot Swap Device Disabled ...

Page 51: ...g POST When Enabled it will dispaly VGA BIOS Copyright message druing POST Disabled or Enabled Graphic Device Scaling This setting for LCD monitor When Auto Scale screen s picture determined by EDID When Force On Force Scaling screen picture and regardless of hardware support When Disable disable scale function Auto Force On or Disabled TV format NTSC Display Device Synchronous When Enabled Displa...

Page 52: ...BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system This option also allows you to restore the default settings Choosing No returns you to the main menu without loading the default settings Load Default Settings Do you want to load default settings ...

Page 53: ...ys the following dialog box Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings Choosing No returns you to the main menu BIOS retains all changes that you have made Abort Settings Change Do you really want to abort settings change Yes No ...

Page 54: ...u have made changes in the parameter settings you will be asked if you want to keep the changes made to the BIOS Select Yes to save your changes before you exit Setup Select No to discard all changes and exit Setup Exit Setup Settings have been changed Do you really want to exit setup Yes No Exit Setup Settings have been changed Do you want to save CMOS settings Yes No ...

Page 55: ...tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Removal and Replacement Chapter 3 ...

Page 56: ...PU Fan Rear down Bracket Left Speaker Right Speaker Modem Board CPU RTC Battery Power Supply IDE Transfer Bd P Supply Bracket Mainboard Ax2 Bx3 Ax2 Cx4 Dx4 Ex2 Dx1 Fx4 Dx1 Dx4 Dx2 Dx2 Dx2 Gx2 Gx2 Dx2 Dx6 Dx4 Dx1 Dx3 Start FDD Hot Swap Module Lower Case FDD Cable FDD Cable Cover CD ROM CD ROM Hot Swap Module CD ROM Cable Lower Case LCD Hinge Cover Main Unit LCD Module Rear Panel HDD Drive Module HD...

Page 57: ...rter Cover Interface Cover Bezel DVI Cable Inverter Board Interface Board OSD Board LCD Hx2 Hx4 Jx2 Hx1 Ix3 Hx1 Ix4 Ix2 Kx4 Rear Panel Video Capture Kit Rubber LCD Module Ix5 Centronic Cover LCD Hinge Inverter Cover Interface Cover Bezel DVI Cable Inverter Board Interface Board OSD Board LCD Hx2 Hx4 Jx2 Hx1 Ix3 Hx1 Ix4 Ix2 Kx4 Rear Panel Video Capture Kit Rubber LCD Module Ix5 ...

Page 58: ...from the LCD hinge cover then remove the LCD hinge cover from the system 2 Remove these four screws from the LCD hinge disconnect the DVI cable from the LCD hinge then remove the LCD module upward from the system carefully 3 Remove the two video capture kit rubbers from the rear panel 4 Remove the five screws from the rear panel 5 Remove the rear panel from the LCD module carefully ...

Page 59: ...ove the three screws from the inverter 4 Remove the inverter board from the LCD module Removing the Interface Board 1 To remove the Interface board first remove the screw from the interface cover 2 Remove the interface cover rightward from the LCD module carefully 3 Remove the interface board first remove four screws from the interface board 4 Remove the interface board from the LCD module ...

Page 60: ...ease eight latches from the bezel as shown then remove the bezel from the LCD 2 Remove the two screws from the OSD board 3 Remove the OSD board from the LCD Removing the LCD 1 To remove the LCD first remove the four screws from the LCD 2 Remove the LCD from the LCD chassis ...

Page 61: ...cted to it Removing the Handle 1 To remove the handle first remove the cable cover downward and outward then remove the cable cover from the system 2 Remove the screw from the base of the unit and the three screws from the rear panel then remove the rear panel from the system 3 Remove the two screws from the handle then remove the handle from the system Removing the USB Board 1 To remove the USB b...

Page 62: ... the chassis carefully Removing the Power Supply 1 To remove the power supply first remove the two screws from the rear up bracket then remove the rear up bracket from the system 2 Remove the two screws from the rear down bracket then remove the rear down bracket from the system ...

Page 63: ...en remove the power supply bracket from the power supply Removing the Modem Board 1 To remove the modem board first remove the two screws as shown then remove the modem board from the mainboard Removing the Mainboard 1 To remove the mainboard first remove six screws from the mainboard then remove the mainboard from the chasis carefully ...

Page 64: ...from the CPU 2 Pull the latch out on one side gently remove the CPU from the socket carefully then push the latch back Removing the Memory 1 To release the system memory press down and out on the levers on both sides of the DIMM socket then lift the memory to remove it Removing the Battery 1 To remove the RTC battery from the holder gently remove it from the holder by hand ...

Page 65: ...rd 1 Remove the four screws from the IDE transfer board as shown then remove the IDE transfer board from the chassis Removing the Speaker 1 Remove the two screws from both left and right speakers as shown then remove both speakers from the case ...

Page 66: ...button as shown then remove the FDD hot swap module from the system 2 Press the two latches downward by bladed screw driver carefully 3 Rotate the FDD and move the lower case forward then remove the it from the FDD module 4 Remove the five screws as shown then remove the FDD from the FDD frame ...

Page 67: ...Chapter 3 61 5 Disconnect the FDD cable from the FDD then remove the cable from the FDD ...

Page 68: ...own 2 Remove the CD ROM hot swap module from the system 3 Remove the two screws from the CD ROM modules as shown 4 Rotate the CD ROM and press the two latches downward as shown by the bladed screw driver carefully 5 Rotate the CD ROM and move the lower case forward then remove the lower case from the CD ROM module ...

Page 69: ...Chapter 3 63 6 Remove the four screws as shown then remove the CD ROM from the CD ROM frame 7 Disconnect the CD ROM FPC cable from the CD ROM then remove the cable from the CD ROM ...

Page 70: ...door from the rear panel 2 Remove the screw from the chassis as shown pull the hard disk drive module release bar upward and outward then remove the hard disk drive module from the chassis carefully 3 Remove the four screws from the HDD case and then remove the HDD from the case ...

Page 71: ...Chapter 3 65 4 Remove the HDD screw soft mount from the HDD case ...

Page 72: ...66 Chapter 3 ...

Page 73: ...hapter provides troubleshooting information for the Veriton FP2 Power On Self Test POST Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4 Troubleshooting ...

Page 74: ...s a check point code at port 80h or even halts the system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows Microprocessor with built in numeric co processor and cache memory subsystem Direct Memory Access DMA controller Interrupt system Three programmable timers ROM subsystem RAM subsystem RT...

Page 75: ...rectly Real Time Clock Error CMOS Battery Bad CMOS Checksum Error 1 Enter BIOS Setup and load the default settings 2 RTC Battery 3 System Board Equipment Configuration Error 1 Ensure the system configuration set in BIOS Setup is correct 2 Enter BIOS Setup and load the default settings 3 RTC battery 4 System board System Management Memory Bad Memory Error at MMMM SSSS OOOOh 1 Insert the memory modu...

Page 76: ...Reset Resource Assignments of the PnP PCI Options to Yes then reboot the system 3 Remove all adapter cards that are NOT factory installed then reboot the system DMI Table Was Destroyed 1 Flash BIOS Press Ctrl Alt Esc key to enter Setup or F1 key to continue 1 Press Ctrl Alt Del to enter Setup and reconfigure the system Press Esc to turn off NMI or any key to reboot 1 Press Esc to reject NMI error ...

Page 77: ...oot the system 2 Memory module 3 System board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled and power saving timer set in BIOS has elapsed 1 Enter BIOS Setup and load default settings In Windows 98 check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD System hangs before system boot 1 See Index of Sympto...

Page 78: ...rror 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive LED fails to light but system operates normally 1 With the system power on measure the voltage of hard disk LED connector 2 Hard drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD...

Page 79: ...r modem and set to receive messages and or fax Data fax modem software program invokes but cannot receive send data fax 1 Ensure the modem card is installed properly Fax voice modem software program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to...

Page 80: ...g power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Suspend 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cabl...

Page 81: ...u have isolated the problem FRU 4 Load default settings in setup 5 Check all system board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External ...

Page 82: ...76 Chapter 4 ...

Page 83: ...N16 FN3 CN12 ICH2 CN10 U15 CN13 CN11 CN7 Sil 164 FWM LPC 47B102 DIMM 2 DIMM 1 CN6 JP1 JP2 JP3 FN1 FN2 JP7 CN15 JP10 1 JP9 JP8 JPx1 1 1 CN9 PH2 PH1 CN8 CN1 CN5 815E CN14 CN4 DIMM 1 DIMM2 CN2 SL1 CN16 FN3 CN12 ICH2 CN10 U15 CN13 CN11 CN7 Sil 164 FWM LPC 47B102 DIMM 2 DIMM 1 CN6 JP1 JP2 JP3 FN1 FN2 JP7 CN15 JP10 1 JP9 JP8 JPx1 1 1 CN9 PH2 PH1 CN8 Jumper and Connector Information Chapter 5 ...

Page 84: ...RJ45 10 100 LAN Connector CN11 Speaker Out Right Channel CN12 AGP Right Angle Slot CN13 Speaker Out Left Channel CN14 Audio USB daughter board interface connector CN15 Audio Line out joint audio daughter board CN16 Audio Line in joint audio daughter board DIMM1 DIMM2 2 DIMM Slots FN1 2 Pin CPU Fan Connector Function is removed when shop out FN2 3 Pin CPU Fan Connector FN3 System Fan Connector PH1 ...

Page 85: ...Settings Jumper Function and settings JP1 HDD LED JP2 Power LED JP3 Power Switch JP7 RF Header JP8 1 2 2 3 SAFE MODE NORMAL JP9 1 2 2 3 Boot Block Select Boot From Top Block Notmal JP10 Hot Swap Interface Header JPX1 1 2 2 3 CLEAR CMOS NORMAL ...

Page 86: ...80 Chapter 5 Audio Board Connector No Description CN1 Joint Motherboard Connector CN2 Line Out CN3 Line In CN4 CD In CN5 USB CN6 USB JK1 Headphone JK2 MIC In CN6 JK1 JK2 CN5 CN1 CN2 CN3 CN4 ...

Page 87: ...Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or ...

Page 88: ...82 Chapter 6 Veriton FP2 Exploded Diagram ...

Page 89: ...Chapter 6 83 ...

Page 90: ...84 Chapter 6 ...

Page 91: ...M INTEL IC CPU COP600EB 133 C0 FCPGA 01 COPRM 60K CPU PIII COPPERMINE650MHZ 256K 100M INTEL IC CPU COP650 100 256 FCPGA B0 01 COPRM 65E CPU PIII COPPERMINE650MHZ 256K 100M INTEL IC CPU COP650 100FSB C0 FCPG 01 COPRM 65G CPU PIII COPPERMINE700MHZ 256K 100M INTEL IC CPU COP700 100256 FCPGA B0 01 COPRM 70G CPU PIII COPPERMINE700MHZ 256K 100M INTEL IC CPU COP700 100FSB C0 FCPG 01 COPRM 70H CPU PIII CO...

Page 92: ...RM 866 CPU PIII COPPERMINE866MHZ 256K 133M INTEL IC CPU COP866 133FSB C0 FCPG 01 COPRM 86B CPU PIII COPPERMINE933MHZ 256K 133M INTEL IC CPU COP933 133FSB C0 FCPG 01 COPRM 93B CPU PIII COPPERMINE1GHZ 256K 133M INTEL IC CPU COPP1GHZ 133 256K FCPGA 01 COPRM 1GB Memory NS MEMORY SDIMM 128M PC133 INFINEON SDIMM 128M 64V16220GU 7 5C ACE 72 64162 L05 MEMORY DIMM 64M PC133 MICRON DIMM 64M MT8LSDT864AG133C...

Page 93: ...DIMM 128M MT16LSDT1664AG 10EC 72 16164 L03 MEMORY DIMM 128M PC100 MICRON DIMM 128M MT8LSDT1664AG 10EB1 72 81664 L02 MEMORY DIMM 128M PC100 MICRON DIMM 128M MT8LSDT1664AG 10EB1 72 81664 B0N MEMORY SDRAM 64M PC100 INFINEON SDRAM 64MB HYS64V8300GU 8 C A 72 64830 L03 MEMORY SDRAM 64M PC100 INFINEON SDRAM 64MB HYS64V8300GU 8 C B 72 64830 B0N MEMORY SDRAM 128M PC100 INFINEON SDRAM 128M HYS64V16220GU 8 C...

Page 94: ...11P 55 37H06 D01 p 82 8 LCD HINGE LCD HINGE M H56 34 96903 001 p 82 9 INTERFACE BOARD COVER CVR INTERFACE H56 34 96901 001 p 82 10 INVERTER BOARD COVER CVR INVERTER H56 34 96902 001 p 82 12 LCD PANEL ASSY LCD REAR H56 60 96903 001 p 82 11 POWER SWITCH CABLE 4PIN W A 4P POWER SWITCH 15MM H56 50 96904 001 Picture No Partname Description Part No ...

Page 95: ...6P 6P INVERTER 15MM H56 50 96903 001 p 82 15 LCD FPC CABLE 80PIN C A 80P FPC TO LCD PANEL H56 50 96905 001 p 82 16 INTERFACE BOARD CABLE 36 36PIN C A 36P 36P INTERFACE 15MM H56 50 96901 001 p 82 17 OSD BOARD CABLE 12 12PIN W A 12P 12P OSD WIRE 15MM H56 50 96902 001 p 82 19 CENTRONIC COVER CENTRONIC CVR H56 34 96913 001 Picture No Partname Description Part No ...

Page 96: ...ND CASE ASSY LCDSTAND METAL H56 60 96926 001 p 83 2 LCD STAND BASE COVER LCDSTAND BASE MCS 050 H56 42 96906 011 p 83 7 LCD STAND PANEL ASSY LCDSTAND REAR H56 60 96916 001 p 83 11 DVI DC CABLE 36PIN 180CM C A 36P DVI DC JACK 180CM H56 50 96906 001 p 83 3 BASE COVER BRACKET FOOT LOCK H56 31 96904 001 Picture No Partname Description Part No ...

Page 97: ...1A HDD SM9 5MM6GIBM DARA206K A51A 56 02A02 042 HDD 12G IBM DARA212KA51 HDD SM9 5MM12G IBM DARA212KA51 56 02A24 002 HDD 18G IBM DARA218000 HDD SM 12 5MM18GIBM DARA218000 56 02A42 091 HDD 6GB HITACHI DK 23AA 606G HDD 2 5 6G HITAC DK 23AA 606G 56 02A07 022 HDD 12G HITACHI DK23AA 1212G HDD 2 5 12G HITAC DK23AA 1212G 56 02A25 002 HDD 7 5G MAXTOR ATV30768H1 DE HDD 7 5G MX5400 ATV30768H1 DE 56 02A61 011 ...

Page 98: ...D ROM Drive NS CD ROM 24X LG CRN 8241B A51 CD ROM 24X LG CRN 8241B A51 56 10201 201 CD RW Drive NS CD RW 4 2 24X PAASONIC UJDA310L AC1 CD RW 4 2 24X KME UJDA310L AC1 56 1942F 011 DVD ROM Drive NS DVD ROM 6X PANASONIC SR8174BAA DVD ROM 12 7MM6X MKE SR8174BAA 56 2242F 032 Heatsink NS FANSINK 3PIN SKT370 Fan Sink SKT370 3 pin AI 90 00028 632 Cables NS RF USB CABLE 10 10PIN W A 10P 10P 140MM RF USB H5...

Page 99: ... H26 50 96806 001 NS LINE IN LINEOUT CABLE 4 4PIN W A 4 4P JAE 590MM W SHD H56 50 96908 001 NS USB AUDIO BOARD CONTROL CABLE 26PIN C A 26P 2PITCH 380MM H56 50 96907 001 NS RF PS2 CONTROL CABLE 8PIN W A 8P JAE 8P P H 420MM RF 50 96912 001 NS INTRUSION ALERT MICRO SWITCH CABLE ASSY INTRUSION ALERT MODULE 6M 33J01 001 NS POWER LED CABLE 3PIN W A 3P PWR LED 300MM H61 50 92204 031 Picture No Partname D...

Page 100: ...E PWR SW 200MM H56 50 96911 001 NS LCD DVI CABLE 36PIN W DC CABLE C A 36P DVI DC12 260 90MM 50 96906 011 Main Board NS MAINBOARD S511P MAIN BOARD S511P 55 37H01 D01 Boards NS AUDIO USB DAUGHTER BOARD AUDIO USB DAUGHTER BD S511P 55 37H04 D01 NS IDE FDD TRANSFER BOARD S511PHOTSWAPBOARD 55 37H03 D01 NS AGP RISER BOARD AGP RISER CARD S511P 55 37H02 D01 Picture No Partname Description Part No ...

Page 101: ...56 DVI S61 54 02023 061 Power Supply NS POWER SUPPLY 120W HI POWER SFX 120M1 R A0 SPS 120W HI P SFX 120M1 R A0 56 04120 401 POWER SUPPLY 120W API API 0PC03 070 SPS 120W API API 0PC03 070 56 04120 511 Battery NS RTC BATTERY LI 3V BATTERY LI 3V CR2032 200MAH 23 20023 001 Case Cover Bracket Assembly NS CABLE COVER COVERCABLEH56D952 42 96909 011 p 84 11 ADD ON PORT BRACKET BKT PORT SECC H51 33 94600 0...

Page 102: ...903 001 p 84 29 REAR DOWN BRACKET COVER SHIELD REAR DOWN H56 34 96909 001 p 84 9 USB AUDIO BOARD FRAME COVERSHIELDUSBH56 34 96910 001 p 84 12 HING I O BRACKET HING IO SECC TOOL H26 34 96805 001 p 84 30 REAR PANEL ASS Y BEZEL REAR 60 96909 001 NS HDD DOOR ASS Y DOOR HDD 60 96910 001 Picture No Partname Description Part No ...

Page 103: ...0 96805 001 NS CDROM SWAP TRAY MODULE ASSY SWAP OPTIC TRAY D050 H26 60 96806 001 NS HDD SWAP TRAY MODULE ASSY SWAP HDD TRAY D050 H26 60 96804 001 NS LCD HINGE COVER LCD HINGE COVER MCS D708 H56 42 96901 011 Screws NS SOLENOID SCREW FOR INTERNAL SCRW MACH CAP M3 6L NI 86 7A524 6R0 p 84 26 FDD HDD CDROM SWAP TRAY FPC CABLE SCREW SCRW MACH PAN M2 10L 86 1A522 100 NS HDD SCREW TAP R WASH SHLDR ZN 6 32...

Page 104: ... 5 4 86 BA224 4R0 p 82 7 PANEL INVERTER INTERFAC E BOARD SCREW SCREW TAP HEX WHITE ZINC M3 5 86 BA254 5R0 p 82 18 INTERFACE CABLE SCREW SCREW M3 16L H56 86 1A234 160 NS FDD SCREW SCREW MECH PAN M2 5 3L NI 86 1A523 3R0 NS CDROM SCREW SCRW MACHINE PAN M2 2 NI 86 1A522 2R0 p 83 5 HDD TRAY SCREW SCRW TAP HEX ZINC M3 5 5 86 BA224 5R0 Miscellaneous Parts p 84 7 HANDLE ASS Y HANDLE 60 96905 001 NS HDD HO...

Page 105: ...KB 104 KEYS BEL 99 P5181 06C KEYBOARD 105KEY USB DANISH DARFON 6512 UV6D KB 105KEYS DAN 99 P5181 06D KEYBOARD 105KEY USB ITALIAN DARFON 6512 UV6E KB 105KEYS ITA 99 P5181 06E KEYBOARD 105KEY USB FRENCH DARFON 6512 UV6F KB 105KEYS FRE 99 P5181 06F KEYBOARD 105KEY USB GERMANY DARFON 6512 UV6G KB 105KEYS GER 99 P5181 06G KEYBOARD 104KEY USB HEBREW DARFON 6511 UV6H KB 104 KEYS CHINESE 99 P5181 06H KEYB...

Page 106: ...OARD 105KEY USB SWEDEN DARFON 6512 UV6W KB 105 KEYS SWE 99 P5181 06W KEYBOARD 104KEY USB GREEK DARFON 6511 UV6Y KB 104 KEYS GREEK 99 P5181 06Y KEYBOARD 107KEY USB BRAZIAL DARFON 6514 UV64 KB 107 KEYS BRAZIAL 99 P518A 064 KEYBOARD 109KEY USB JANAENSE DARFON 6516 UV6J KB 109 KEYS JAPANESE 99 P5181 06J BLANK KEYBOARD 104KEYS USB DARFON TRITON NOT FOUND 99 P518A 04X BLANK KEYBOARD 105KEYS USB DARFON T...

Page 107: ...P2 The Veriton FP2 Model No Define 1 Trade Mark 2 Brand Name Acer 3 Description Acer Veriton FP2 PIII Celeron Socket 370 Based PC System 4 Model No VTFP2 5 Product Name Veriton FP2 Model Definition and Configuration Appendix A ...

Page 108: ...102 Appendix A ...

Page 109: ...t Win95 NT 4 0 Workstation Novell Netware 4 2 5 1 SCO UNIX Red Hat Linux and Microsoft Windows Millennium Build 2513 EN TW environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Veriton FP2 Compatibility Test Report released by the Acer Desktop System Testing Dep...

Page 110: ...l 1 Slave Maxtor MX5400 30 GB Seagate 15 3 GB EIDE Channel 2 Master MKE DVD ROM 8X SR 8175 B EIDE Channel 2 Slave MKE CD RW UJDA310L AC1 LG CD ROM 24X CRN 8241 MKE DVD ROM 8X SR 8175 B Mitumin CD ROM 24X SR243T FDD Panasonic JU 226A Keyboard Dafon USB 52UV Memory 256 MB 192 MB 128 MB 64 MB Monitor Acer 15 TFT monitor FJ panel Acer View 19sl Acer View 77C Mouse Logitech USB Wheel Mouse M U48a Prima...

Page 111: ...310L AC1 MKE DVD ROM 8X SR 8175 B LG CD ROM 24X CRN 8241 Mitumin CD ROM 24X SR243T Fax Modem Adapter Askey 56K Modem HCF Universal Conexant Ambit 56K Modem HCF V90 D F Conexant R6795 12 Etech 56K Data Fax Voice Modem FDD Panasonic JU 226A Keyboard Dafon USB 52UV LAN Adapter Intel 815E On Die Lan 3COM 3C905C TXM ALN 325 w 8139B F Memory 128 MB 192 MB 256 MB 512 MB Monitor Acer View 19sl Acer View 7...

Page 112: ...108 Appendix B Video Adapter Intel 815E On Die VGA Shared 1MB ELSA GeForce 256 32 MB LEADTEK Winfast GeForce 256 32 MB LEADTEK Winfast 3D S325 M64 Item Specifications ...

Page 113: ...OM 8X SR 8175 B EIDE Channel 2 Slave MKE CD RW UJDA310L AC1 LG CD ROM 24X CRN 8241 Mitumin CD ROM 24X SR243T Fax Modem Adapter Askey 56K Modem HCF Universal Conexant Ambit 56K Modem HCF V90 D F Conexant R6795 12 Etech 56K Data Fax Voice Modem FDD Panasonic JU 226A Keyboard Dafon USB 52UV LAN Adapter Intel 815E On Die Lan ALN 325 w 81395B F 3COM 3C905C TXM Memory 128 MB 256 MB 512 MB Monitor Acer V...

Page 114: ...e VGA EIDE Channel 1 Master Seagate U10 20 4 GB EIDE Channel 1 Slave Quantum LCT15 20 4 GB EIDE Channel 2 Slave LG CD ROM 24X CRN 8241 Mitimin CD ROM 24X SR243T FDD Panasonic JU 226A Keyboard Dafon USB 52UV Memory 64 MB 256 MB Monitor Acer 15 TFT monitor FJ panel Acer View 77C Mouse Logitech USB Wheel Mouse S48A Primax USB Wheel Mouse MOSXK Sound Adapter On board AD1881A ...

Page 115: ...el 2 Master Quantum LCT15 20 4 GB Seagate 15 3 GB Maxtor MX5400 30 GB EIDE Channel 2 Slave Seagate 10 2 GB Quantum LCT15 15 GB FDD Panasonic JU 226A Keyboard API PS 2 62C API PS 2 32TW LAN Adapter 1 3COM 3C905C TXM ANI ALN 325 Memory 128 MB 256 MB 512 MB Monitor Acer View 15 TFT monitor FJ panel Acer Vew 19sl Mouse Logitech Wheel PS 2 Mouse S48A Primax Wheel PS 2 Mouse MOSXK Onboard LAN Intel 815E...

Page 116: ...nel 1 Master Seagate 20 4 GB EIDE Channel 1 Slave Quantum LCT15 20 4 GB EIDE Channel 2 Slave LG CD ROM 24X CRN 8241 Mitumin CD ROM 24X SR243T FDD Panasonic JU 226A Keyboard API PS 2 62C API PS 2 32TW Memory 128 MB 256 MB Monitor Acer View 19sl Acer 15 TFT monitor FJ panel Mouse Logitech Wheel PS 2 Mouse S48A Primax Wheel PS 2 Mouse MOSXK ...

Page 117: ...on 600 66 EIDE Channel 1 Master Seagate U10 20 4 GB EIDE Channel 1 Slave Maxtor Draco 20 GB EIDE Channel 2 Master MKE UJDA310L AC1 EIDE Channel 2 Slave MKE CR 176 BAA FDD Panasonic JU 226A Keyboard API 62C API USB Keyboard Memory 128 MB 256 MB Monitor Acer View 19 Acer View 77C Mouse Logitech Wheel USB Mouse Logitech Wheel PS 2 Mouse S48A ...

Page 118: ...114 Appendix B ...

Page 119: ... updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin The service repair section provides you with downloadable information on Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem f...

Page 120: ...114 Appendix C ...

Page 121: ...after boot 37 silent boot 36 C Cache 12 Chipset Settings 45 System Utilities 45 Chipsets 17 CMOS Setup 23 Compatibility Test 105 Connectors 79 Description 80 description 80 controllers 17 audio 13 serial port 15 video 13 CRT Monitor port 5 Current 18 D Date 38 Dimensions 18 DIMM Removing 62 Disk Drives 28 cylinder 31 DMA transfer mode 31 floppy drives A B 28 Hard disk 32 bit access 31 Hard disk bl...

Page 122: ...ize 12 system 12 Memory Address Map 15 Memory Cache Options 42 external cache 43 internal cache 43 Model Definition 103 Modem 15 data 15 fax 15 voice 15 Monitor 13 MPU 401 14 N Netware 3 12 4 11 5 0 Environment Test 111 NT 4 0 Environment Test 110 O Onboard Peripherals 32 base address 32 ECP DMA channel 32 IRQ 32 operation mode 32 Online Support Information 115 Overview 1 2 P Parallel Port 14 Para...

Page 123: ...ion 1st bank 26 2nd bank 26 External cache size 25 Floppy drive A 25 Floppy drive B 25 IDE primary channel master 25 IDE primary channel slave 25 IDE secondary channel master 26 IDE secondary slave 26 Internal cache size 25 parallel port 26 Processor 25 Processor speed 25 PS 2 mouse 26 total memory 26 System Memory 62 System Security Power on password 39 System Specifications 1 2 System Utilities ...

Page 124: ...118 Index configuration 13 package 13 size 13 speed 13 type 13 voltage 13 Voltage 18 W Weight 18 Win95 Win2000 Environment Test 109 Windows 98 Environment Test 107 ...

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