Acer FotoPrisa 300P User Manual Download Page 49 | Manualshive

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FotoPrisa

Chapter 5. Troubleshooting and FAQ

5.1 Troubleshooting

5.1.1 Paper Jam

If you encounter paper jam during the operation of the printer,

please refer to the following instructions to remove.

1.

Power off your printer and then remove the paper cassette

from the printer.

2.

Turn the printer upside down. Slide the output tray open

and you will see the paper jam door.

3.

Open the paper jam door.

4.

Pull the jammed paper out of the printer.

5.

Replace the paper jam door and printout tray. Turn the

printer back to its place and turn on the power.

WARNING: DO NOT TOUCH THE COMPONENTS

INSIDE THE PRINTER.

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Summary of Contents for FotoPrisa 300P

Page 1: ...FotoPrisa 300P U Photo Printer User s Manual ...

Page 2: ...arranties of merchantability and fitness for a particular purpose Acer Peripherals assumes no responsibility for any error that may appear in this document Acer Peripherals makes no commitment to update nor to keep current the information contained in this document Safety Information This device is designed to provide safe and convenient operation However in order to prevent possible personal inju...

Page 3: ...ice USA EMC Directive 89 336 EEC European Community VCCI Japan C tick Australia FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiat...

Page 4: ...984 EN50082 1 1992 IEC801 4 1988 Canadian Department of Communications Regulatory Statement This digital apparatus does not exceed Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Notice on using copyrighted materials Before you print and redistribute a copyrighted material whether an image fi...

Page 5: ...OTOPRISA DRIVER 11 2 2 PROPERTY WINDOW 12 2 2 1 The Setting tab 12 About 12 Help 12 Orientation 13 Tile 13 Preview 13 Copies 13 Media Type 14 Source 14 Resolution 14 2 2 2 The Print Area tab 15 2 3 PREVIEW WINDOW 16 Preview Area 16 Ruler and Unit Button 16 Scaling Box 16 Print button 17 Cancel button 17 Help button 17 Information button 17 Setting tab 17 Reload button 17 Center Button 17 Image Qua...

Page 6: ... are using a scanner you already have a 2 x 1 5 photo on hand 40 2 Arrange the 6 tiled ID photos on one photo paper 40 CHAPTER 5 TROUBLESHOOTING AND FAQ 41 5 1 TROUBLESHOOTING 41 5 1 1 Paper Jam 41 5 1 2 LED Messages 42 Non Error Messages 42 Error Messages 42 5 1 3 Printer parallel port settings For FotoPrisa 300P 43 How to check and change the parallel port mode of your computer 43 5 1 4 USB port...

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Page 9: ... parallel devices such as a second printer through the Other Device port on the FotoPrisa Printer Convenient USB connection USB port model The USB connection design allows you to have more flexibility in connecting and using your printer and other peripheral devices Real photo quality with great resolution and durability Unlike common inkjet printers FotoPrisa Printer delivers real photo quality p...

Page 10: ...an adjust and print the edited images through the FotoPrisa driver and share your idea and creativity on photo printouts stickers or postcards with your family relatives or loved ones 1 2 Familiarize Yourself with FotoPrisa Printer To fully understand the function of each part on FotoPrisa Printer please refer to the following figures and description Front View Manual paper feeding slot Ribbon car...

Page 11: ...r self test or during operation Please refer to Chapter 5 for more information on the error messages Ribbon cartridge socket This is where you insert the ribbon print cartridge Pay attention to the direction of ribbon cartridge when you insert Ribbon cartridge cover This cover keeps dust or other objects from contaminating the thermal printing head and ribbon inside the printer Remember to close t...

Page 12: ... marked PC on the rear panel Use this connector to connect to your computer Connector to other peripheral devices This connector marked Other device is a pass through parallel connector If you need to connect another parallel device such as a second printer or ZIP drive to your computer use this connector to connect them Specification label The specification label describes printer specifications ...

Page 13: ... Power switch Turns the printer power on or off USB Connector Use this connector to connect the FotoPrisa 300U Printer to the USB port of your computer with a USB cable Specification label The specification label describes printer specifications and is located at the bottom of the printer Power inlet Power switch USB connector ...

Page 14: ...nd intuitively For more detailed information on how to use the FotoPrisa driver please refer to the descriptions in Chapter 2 Photo Express Photo Express is a powerful image editing software With Photo Express you can open edit and save images in various formats from different image sources and create birthday cards greeting cards easily and quickly with its built in templates Its user friendly in...

Page 15: ...tep 2 Replace ribbon cartridge when necessary If the print ribbon cartridge is used up you can replace the old cartridge with a new one after the printer is powered on Refer to the following steps to change ribbon cartridge 1 Open the ribbon cartridge cover Lift the ribbon cartridge hook to release the ribbon cartridge 2 Gently pull the ribbon cartridge out by holding the handle on the cartridge 3...

Page 16: ...r feeding slot or into the paper cassette Load paper through manual paper feeding slot Insert photo paper horizontally into the manual paper feeding slot one by one with the marked side face down Align the position of the paper so it can be inserted straightly into the slot by the center Push the paper all the way into the slot The paper will first be stopped by the mechanism inside and then rolle...

Page 17: ...assette Insert your finger into the opening at the back of the paper cassette to hold the paper inside the cassette then insert the paper cassette into the paper cassette slot You will hear a click when the paper cassette is pushed into its place Load stickers Load stickers only through the manual paper feeding slot Do not load the stickers with paper cassette as it will cause malfunction to the p...

Page 18: ...ease see Chapter 2 for details You can adjust the print settings from the Preview Window When FotoPrisa Printer is printing the paper will go back and forth for several times When printing job is completed the FotoPrisa Printer stops printing and you can take the printout out of the printer DO NOT remove the paper cassette or open the ribbon cartridge cover while printing ...

Page 19: ...er Below is a general description of what FotoPrisa driver can do Adjust your FotoPrisa Printer settings FotoPrisa driver allows you to print images in different orientations styles or on different media You can choose to print images in a portrait or landscape orientation tile the image or print on photo paper and stickers Besides you can also select the paper source and resolution you want to ap...

Page 20: ... icon in Windows Control Panel On the FotoPrisa 300 Series icon right click your mouse and choose Properties in the submenu Or in Photo Express click the icon on the Shortcut Bar when you print The Property Window will pop up automatically You will find two extra tabs added to the regular Printer Properties Window 2 2 1 The Setting tab Setting tab contains the following printing options About Disp...

Page 21: ...al and minimized images on one sheet of paper The 16 option produces quite similar result with the difference that the print area is divided into 16 parts instead of 4 The Tile function can be limited by the media type please see below you use If you choose Sticker 4x4 as the media the 1 and 4 option will be disabled automatically That is if you are printing on a 4x4 sticker only 16 is applicable ...

Page 22: ... you can only load the sticker manually Source Select the paper source of the printer Auto Feed Cassette or Manual Feed You can choose to load the paper automatically from the paper cassette or manually from the manual paper feeding slot If Sticker 4x4 and Sticker Single is chosen in Media type only Manual Feed is applicable Resolution You can choose either 300x300 dpi or 300x600 dpi as the printi...

Page 23: ...ble options You can click any one of the three thumbnails to choose Meanwhile the related information including image height width and border size will be displayed below the thumbnails You can choose the gauge unit between mm and inch from the Unit drop down listbox When the unit is changed the Height Width and border information will also be updated simultaneously If you choose Sticker 4x4 as th...

Page 24: ... the desired position The gray line in the Preview Area will not be printed on the paper Ruler and Unit Button Two rulers are located at the left and upper side of the Preview Area to provide you a reference for actual image size You can change the ruler unit either to inch or millimeter by pushing the Unit Button m represents Millimeter while i represents Inch Scaling Box Increase decrease the sc...

Page 25: ...FotoPrisa driver Setting tab The options in the Setting tab works just like the options in the Setting tab of the Property window In this tab only Orientation Tile and Source options are adjustable here Please refer to the Property Window section for more descriptions Reload button Push this button to reset the scaling value to 100 and image preview position to default setting Center Button Press ...

Page 26: ...k sharper The image blurs if when you move the slider to the left Saturation This tool can adjust the intensity of color in the image For example if you drag the slider to the right to increase the saturation of the image the intensity of color in the image becomes higher For example red becomes redder and blue becomes bluer Hue Use this function to adjust the overall hue of the color in the image...

Page 27: ...y cards calendars and posters in no time at all Photo Express brings a whole new attitude to photo editing With its professional quality templates and easy to use editing and management tools added to an all new interface photo editing has never been easier or this much fun High end tools in a home environment put the power of a photo studio right at your fingertips With Photo Express you can Repa...

Page 28: ... clicking the icon on your desktop or from the shortcut in the Windows Start menu After Photo Express is launched the following main screen will appear Workspace Tool Bar Options Panel Mode Tabs Command Panel Global Viewer and Thumbnail Scroll Shortcut Bar ...

Page 29: ...the different options available for any given tool Tool Bar The Toolbar contains all of the tools you need to edit your photos Each group of tools is divided into categories when you select a new category the tools on the Toolbar change accordingly Categories can be selected from the Command panel Shortcut Bar The Shortcut bar makes available to you all the most commonly used menu commands These c...

Page 30: ...ons below we do not intend to give you a comprehensive instruction on using Photo Express For more details please refer to the Photo Express on line help and electronic user s manual Create a personalized greeting card This section describes how to create a personalized greeting card using the image acquired from a scanner Make sure the scanner is turned on and installed properly before you go 1 C...

Page 31: ...box will appear on it Click and drag to adjust the position of the text box 9 On the Tool Bar click Add Edit 10 Enter new text or edit the existing text on the Options Panel Click New or Update to complete 11 Now you are ready to print the template with your FotoPrisa Printer Choose Print from the Command Panel Select Normal from the Tool Bar and FotoPrisa 300 Series from the Options Panel 12 Clic...

Page 32: ...5 In the Select data source drop down listbox on the Options Panel choose the camera to use and click Replace 6 The camera driver will pop up Follow the instructions of the camera driver to import the image into the template 7 Now we want to edit the text on the greeting card Click Text on the Command Panel 8 Click the text on the template and a box will appear on it Click and drag to adjust the p...

Page 33: ...25 FotoPrisa 12 Click Print The FotoPrisa Preview Window will appear after a few seconds If everything looks OK click button to start printing your invitation ...

Page 34: ...en appear on the Options Panel Choose the thumbnail by clicking on it and click Open to Workspace 3 Click Open The image will appear in the Workspace 4 Click Print on the Command Panel Choose Normal on the Tool Bar and select FotoPrisa 300 Series from the Printer Name drop down listbox on the Options Panel 5 Click Print The FotoPrisa Preview Window will pop up a few seconds later 6 Load postcard p...

Page 35: ...pace Double click the thumbnail you like to open it 3 Replace the images in the template either from a scanner digital camera of an image file by clicking Scanner Camera or File on the Tool Bar 4 Click Print on the Command Panel Choose Normal on the Tool Bar and select FotoPrisa 300 Series from the Printer Name drop down listbox on the Options Panel 5 Click the icon on the Shortcut Bar to bring up...

Page 36: ... to get the image you want to use in the template 5 After you replace the image in the template you can start to edit the text Click the text you want to edit and click Text on the Command Panel 6 Click Add Edit on the Tool Bar and edit the text on the Options Panel When finished click Update or New 7 Now you are ready to start printing your name card Click Print on the Command Panel and then clic...

Page 37: ... with care so you would not touch the printing side with your fingers Fingerprints on the printing surface can cause poor printing results Do not print with folded or bent paper It may cause paper jam or printer malfunction Do not drop the ribbon cartridge or otherwise apply strong impact on it Please do not write or type on the printing surface of the paper or sticker before you print You can wri...

Page 38: ...le the photo paper sticker to release the static electricity and separate each sheet When doing so avoid touching the printing surface of the photo paper sticker See figure 2 Otherwise the fingerprint will spoil the final printout Please do not leave too many printouts on the output tray while printing Keep the output tray fully drawn out to prevent blocking the paper path See figure 3 Figure 1 Fi...

Page 39: ... number of bits usually it s 8 bits for each color for most of popular image editing software which support 24 bits of color processing It expresses the most real quality but has the biggest data size gif Graphics Interchange Format A format widely used in World Wide Web for efficient communication The limitation of this format is that it can only express 256 color image Most of the time we see th...

Page 40: ...ve easily between platforms like a PC or a Mac making it an ideal format for storing image data To vividly express the photographic image through Photo Express it s recommended to use the lossless files like bmp or tif By recording 24 bit color data JPG is another option for the image source if you can carefully filter out the images that are somewhat lossy As for GIF only keeping data of 256 colo...

Page 41: ...nd details in the image can be presented more clearly FotoPrisa Printer is a 4 x 6 photo printer at a resolution of 300 x 300dpi or 300 x 600 dpi Actually the maximum print area full size is about 4 x 5 or 1200 pixels 300dpi x 4 x 1500 pixels 300dpi x 5 Therefore in order to have a full size true color printout it s better to find out an original image of which data size is bigger than the wanted ...

Page 42: ...p possibly each part of the original image printed out in the paper it s important to have an image with appropriate aspect ratio better close to 5 4 Otherwise even if the image size is big enough the image can t be printed out through out the whole paper unless the aspect ratio is changed on purpose to fit the paper dimension by having a distortion Original image in the Preview Area Fit the image...

Page 43: ...ts quality becomes rather degraded Below you will be shown how to adjust the resolution and dimension of an image with Photo Express to best fit full size FotoPrisa Printer printing use How to check the image dimension before you print In Photo Express you can check the image dimension by doing the following 1 Open an image from either a file or from the Album 2 On the Command Panel click Edit the...

Page 44: ...36 FotoPrisa Different images in different dimensions The actual printout size shown in FotoPrisa Preview window ...

Page 45: ...20dpi and dimension of 8 x 10 and you want to make a full size 4 x 5 print on the paper in portrait mode at 300x300 dpi 1 On the Command Panel click Edit then Adjust 2 Click Size on the Tool Bar 3 On the Options Panel click User Defined and Keep aspect ratio and then key in the dimension you want the image to be resized into Since we want to make a full size print on the paper with FotoPrisa Print...

Page 46: ...ingle sticker and cut them off as separate stickers 4 5 Choose appropriate web page image for full size printing Often you find many beautiful images on the Internet web page and may want to print them out with your FotoPrisa Printer According to the discussions above we know that it takes several important factors to make a good full size printout Commonly one single pixel on the screen represent...

Page 47: ...alculation about how large the image size is needed under the condition print area 101 5mm x 125mm resolution at 300dpi dot per inch Image size for a 1 5 x 2 ID photo 450 pixels x 600 pixels Now there are two important steps to follow The image width is about 1 4 and length is about 1 3 of the screen visible area width and length therefore the image size is about 200 x 200 pixels the image printou...

Page 48: ...opt the scanned image within the range of 2 x 1 5 adjust the dimension of the relatively longer side compared to the standard ratio 4 3 to either 2 or 1 5 by fixing the resolution at 300dpi Then we got a similar dimension of image for the ID photo printout 2 Arrange the 6 tiled ID photos on one photo paper If the Tile function is available like in the options of Print in Photo Express just choose ...

Page 49: ... 1 Power off your printer and then remove the paper cassette from the printer 2 Turn the printer upside down Slide the output tray open and you will see the paper jam door 3 Open the paper jam door 4 Pull the jammed paper out of the printer 5 Replace the paper jam door and printout tray Turn the printer back to its place and turn on the power WARNING DO NOT TOUCH THE COMPONENTS INSIDE THE PRINTER ...

Page 50: ...de Blink every 2 seconds Off Error Messages Status READY STATUS flash count What to do Paper jam On Green 2 Red Remove the paper jam Out of paper On Green 3 Red Load paper Out of ribbon On Green 4 Red Replace the ribbon cartridge with a new one Paper jam door open On Green 6 Red Close the paper jam door Data transfer timeout On Green 7 Red Terminate all other applications in use or restart the sys...

Page 51: ...ectional and SPP Standard Parallel Port have lower transmission speed about 100KB sec to 200KB sec but they are supported by all 386 or higher PCs How to check and change the parallel port mode of your computer In order to obtain the highest printing speed and efficiency we suggest that you change the parallel port mode into ECP in the BIOS Basic Input and Output System of your computer You can fo...

Page 52: ...ftware support of your computer to use a USB device That is you need to have a USB port in your computer running USB support operating system Besides you will need to enable the USB port in your system BIOS Basic Input Output System if it is not enabled To enable the USB port in your system BIOS 1 Follow the instructions described in the 5 1 3 to enter the BIOS of your computer 2 According to the ...

Page 53: ...ax transfer but adds an additional step which is the sublimation process Variable amount of ink would be vaporized depending on the heat applied to each dot and smooth it into continuous tone photo realistic images 2 What is the difference between dye sublimation printing and inkjet printing As mentioned in Q1 a dye sublimation printer creates images by selectively heating wax on a ribbon and then...

Page 54: ...r should I use To get the best image out of dye sublimation you should use special paper designed for FotoPrisa Printer FotoPrisa Printer offers various options for your application coated photo paper 4x4 sticker paper single sticker paper and postcard All options would offer true photo quality printouts 6 Why does the paper go in and out of the printer while printing The way FotoPrisa Printer pri...

Page 55: ...without overlayer YMC and with overlayer YMCO The overlayer is mainly designed to protect the printout by printing another layer of transparent material on the paper after Y M and C are printed Therefore if you need to take the printout with you all the time we recommend that you use the YMCO ribbon cartridge while printing If you only keep the printout in your photo album the YMC ribbon cartridge...

Page 56: ...lems using the printer or its driver program please contact your local dealer or send e mail to USA APAweb apa acer com Europe Scanner Fae acerperipherals nl Asia FaeImg api com tw Try other imaging products from Acer Peripherals Acer Peripherals Inc has launched a series of high performance scanner products which can deliver vivid and accurate scanning quality For more information please contact ...

Page 57: ...ge Photo Paper 25 sheets Option Kit Sticker Ribbon cartridge Sticker 4x4 25 sheets Option Kit Sticker Ribbon cartridge Sticker Single 25 sheets Option Kit Postcard Ribbon cartridge Postcards 25 sheets The print media kit can be stored for 18 months under the temperature of 25 C at cool dark place in packed status ...

Page 58: ...int area 101 5 x 125mm Paper Cassette Capacity 25 sheets Interface Parallel Port ECP Compatibility Mode USB Power Consumption 135 Watt maximum 15 Watt maximum for standby Power Supply Voltage 100 110 220 or 240V AC Frequency 50 60 Hz Dimension 228 x 287 x 115 5mm Net Weight 3 2kg Operating System Windows 95 Windows 98 Operating Environment Temperature 10 C 35 C Relative Humidity 20 to 85 RH Specif...

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