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Acer Aspire Z5751, Service Manual

The Acer Aspire Z5751 is a powerful all-in-one computer that combines sleek design with exceptional performance. This multi-functional device comes with a comprehensive Service Manual enabling users to easily troubleshoot and maintain their system. Users can conveniently download this manual for free from manualshive.com, ensuring a hassle-free experience.

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VII

Table of Contents

System Specifications 

1

Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
TouchPad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Acer GridVista (dual-display compatible)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System Utilities 

25

BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Navigating the BIOS Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Aspire 5517 BIOS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
WinFlash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Machine Disassembly and Replacement 

41

Disassembly Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Pre-disassembly Instructions   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

External Module Disassembly Process   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

External Modules Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the SD Dummy Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Optical Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the WLAN Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Main Unit Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Main Unit Disassembly Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Switch Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Upper Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

 

Summary of Contents for Aspire Z5751

Page 1: ...Aspire 5517 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 5517 service guides Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ation 26 Main 27 Security 28 Boot 31 Exit 32 BIOS Flash Utilities 33 DOS Flash Utility 34 WinFlash Utility 35 Remove HDD BIOS Password Utilities 36 Machine Disassembly and Replacement 41 Disassembly Requirements 41 Pre disassembly Instructions 42 Disassembly Process 42 External Module Disassembly Process 43 External Modules Disassembly Flowchart 43 Removing the Battery Pack 44 Removing the SD Dumm...

Page 8: ...lacing the CPU 97 Replacing the CPU Fan 98 Replacing the Thermal Module 98 Replacing the Mainboard 99 Replacing the TouchPad Bracket 100 Replacing the Right Speaker Module 102 Replacing the Left Speaker Module 103 Replacing the Power Board 104 Replacing the Upper Cover 104 Replacing the LCD Module 108 Replacing the Keyboard 113 Replacing the Switch Cover 114 Replacing the Hard Disk Drive Module 11...

Page 9: ...ring Password Check and BIOS Recovery 142 Clearing Password Check 142 Clear CMOS Jumper 142 BIOS Recovery by Crisis Disk 143 FRU Field Replaceable Unit List 145 Aspire 5517 Exploded Diagrams 146 Main Assembly 146 Base Assembly 148 Rear Assembly 149 Aspire 5517 FRU List 150 Model Definition and Configuration 160 Test Compatible Components 163 Microsoft Windows Vista Environment Test 164 Online Supp...

Page 10: ...X Table of Contents ...

Page 11: ...to 333 MHz On board memory with up to 2 unbuffered SO DIMM slots supporting DDR II 667 800 Adjustable Maximum 128MB UMA VGA memory shared from North Bridge Maximum memory 2GB per slot 4GB total On board cache up to 1MB Display 15 6 WXGA HD 720p 1366x768 Graphics ATI Radeon HD 3200 Graphics Storage subsystem 2 5 hard disk drive Multi in 1 card reader Optical Drive DVD Super Multi double layer drive...

Page 12: ...upport Modem External USB 2 0 modem Support Wake on Ring S3 Privacy control BIOS user supervisor HDD passwords Kensington lock slot Power subsystem 65W Universal jack for adapter Battery 6 cell AS2009A Special keys and controls 99 100 103 key keyboard Supports Application keys for Windows XP Linux version Support for Home key and Application keys for Windows XP Linux version Multi language support...

Page 13: ...Chapter 1 3 Kensington Lock 7 5mm Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 ...

Page 14: ...4 Chapter 1 System Block Diagram ...

Page 15: ...al Display LCD displays computer output 3 Touchpad toggle Turns the internal touchpad on and off Power button Turns the computer on and off Wireless LAN communication button indicator Enables disables the wireless LAN function Indicates the status of wireless LAN communication 4 Speaker Left and right speakers deliver stereo audio output 5 Keyboard For entering data into your computer 6 TouchPad T...

Page 16: ...ights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated No Icon Item Description 1 Power1 Indicates the computer s power status Battery1 Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 2 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory St...

Page 17: ...pter 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 2 External display VGA port Connects to a display device e g external monitor LCD projector 4 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 5 Microphone in jack Accepts input from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones 1 1 2 3 4 5 ...

Page 18: ...a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 5 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also availab...

Page 19: ...y Houses the computer s hard disk secured with screws 5 Memory compartment Houses the computer s main memory 5 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the fan opening No Icon Item Description ...

Page 20: ...ging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated ...

Page 21: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 22: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 23: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 24: ...ttings Management in Acer Empowering Technology Fn F3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touc...

Page 25: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 26: ...ultiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allo...

Page 27: ...Core Mobile CPU Core Logic AMDRS780MN AMDSB710 Integrated VGA solution CPU Package Micro uPGA 638 Package Power 45W On die Cache Up to 1MB L2 cache Front Side Bus 667 800 1066MHz Item CPU Speed Cores Bus Speed Mfg Tech Cache Size Package Core Voltage Acer P N AATF20 1 6GHz 1 638 MHz 512K TF20 PGA 15W KC ATF02 200 AATK42 1 6GHz 2 638 MHz 65 nm 1M TK42 20W KC ATK02 420 Fan On Temp C Fan Speed rpm SP...

Page 28: ...orts Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Item Specification Memory controller ATI RS780MN ATI SB710 Memory size 4GB maximum DIMM socket number 2 Supports memory size per socket 2GB Supports maximum memory size 4GB total Supports DIMM type 200 pin 1 8V DDRII Supports DIMM Speed 667 800 MHz Supports DIMM voltage 1 8V Cache Upto 1MB L2 Cache on CPU Slot 1 S...

Page 29: ...hannel Numbers Data Rate Media Access Protocol Transmitter Output Power 802 11b Radio Technology Operating Frequency Modulation Schemes Channel Numbers Data Rate Media Access Protocol Transmitter Output Power Item Specification Vendor Model Name Seagate ST9160310AS ST9160314AS ST9250315AS ST9320320AS ST9320325AS Seagate ST9320320AS ST9160310AS Toshiba MK1655GSX MK1655GSX MK3255GSX MK3263GSX WD WD1...

Page 30: ...sec max 150 300 300 maximum DC Power Requirements Voltage tolerance 5V 5 5V 5 5V 5 5V 5 Item Specification Vendor model name HLDS GT20N Sony AD7580S Performance Specification With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette Transfer rate MB sec Sustained 3 600 KB s 24x max Sustained 11 08 Mbytes s 8x max Sustained 1 571 typical Sustained 10 993 typical Buffer Memory 2 MB Inter...

Page 31: ...5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM V1 0 DVDRAM V2 0 2 1 2 2 CD Read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW D...

Page 32: ...upply Current Total number of keypads 99 100 103 key keyboard Windows logo key Yes Hotkeys See Hot Keys on page 14 Item Specification 6 Cell Vendor model name SANYO SONY PANASONIC SIMPLO AS2009A Battery Type Li ion Pack capacity 4400 mAh Normal Voltage 2 2 Ah Package configuration 3S2P Item Specification Vendor model name CMO N156B3 L02 Screen Diagonal mm 396 2 Display Area mm 344 23 x 193 54 Disp...

Page 33: ...t with inverter 500 Physical Size mm 359 3 x 209 5 x 5 9 Electrical Interface LVDS Support Color 262K Viewing Angle up down right left 20 45 45 45 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 Item Specification Part Name 5 in1 card reader Package Built in General Features PCI E interface Push push type Dummy card Item Specification ...

Page 34: ...24 Chapter 1 ...

Page 35: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 36: ...ct Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE PhoenixBIOS Setup Utility F1 Esc Help Exit Select Item Select Menu Change...

Page 37: ... server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller shoul...

Page 38: ...n user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set SATA Port0 HDD Password Enter HDD Password N A Password on Boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the ...

Page 39: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 40: ...hen you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen w...

Page 41: ... or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD 4 Network boot Realtek Boot Agent 5 USB HDD xxxx USB 6 USB CDROM Boot priority order 1 IDE0 ST960821A...

Page 42: ...rd Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Item Specific Help Exit System Setup and save your changes to CMOS F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Enter Enter Enter Enter Enter Enter Enter Enter Enter Enter Exit Saving Changes Exit Discarding...

Page 43: ...y Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boota...

Page 44: ...tup Utility Item Specific Help Use or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD 4 Network boot Realtek Boot Agent 5 USB HDD xxxx USB 6 USB CDROM Bo...

Page 45: ... the message Flash programming complete displays WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update WinFlash closes all applications and shuts down the system NOTE Place only one wph file with flash32 exe in the same folder when executing this procedure ...

Page 46: ...de is generated for unlocking the HDD Note down this code 2 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 3 Select 2 to obtain the password This password which can be used for unlocking the HDD Password 46548274 4 Shut down the computer by pressing down the Power button...

Page 47: ...are open the WLAN door and use a metal instrument to short the J1 jumper Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilites perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen ...

Page 48: ...lector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy ...

Page 49: ...ial number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 0123456789012...

Page 50: ... the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Page 51: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 52: ...r LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to rem...

Page 53: ...omponents that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Screw List Step Screw Quantity Part No Lower Covers M2 5 8 3 86 N2802 003 ODD Module M2 5 8 1 86 N2802 003 WLAN Module M2 3 2 86 N2802 004 HDD Carrier M3 3 4 86 N2802 005 Disconnect power and signal cables from system Remove Battery Turn off system and peripheral...

Page 54: ...emoving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 1 2 ...

Page 55: ...Chapter 3 45 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 56: ...See Removing the Battery Pack on page 44 2 Remove the three screws securing the Memory and HDD Covers 3 Remove the HDD cover as shown 4 Carefully open the Memory Cover Step Size Quantity Screw Type Lower Covers M2 5 8 3 Memory Cover HDD Cover ...

Page 57: ...k on page 44 2 Remove the screw securing the ODD module 3 Insert a suitable tool into the access slot in the battery bay as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 8 1 ...

Page 58: ...crews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 59: ...e DIMM Modules 1 See Removing the Lower Covers on page 46 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 60: ...Removing the Lower Covers on page 46 2 Remove the adhesive tape securing the Antenna cables in place 3 Disconnect the antenna cables from the WLAN Board NOTE Cable placement is Black to the MAIN terminal upper and White to the AUX terminal lower ...

Page 61: ... remove the two screws to release the WLAN Board 5 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step Size Quantity Screw Type WLAN Module M2 3 2 ...

Page 62: ...he Lower Covers on page 46 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 63: ...Chapter 3 53 4 Remove the four screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 64: ... 86 N2802 004 Right Speaker Module M2 3 1 86 N2802 004 TouchPad Bracket M2 3 2 86 N2802 004 Mainboard M2 5 4 1 86 N2802 001 Thermal Module M2 5 6 4 86 N2802 002 CPU Fan M2 3 3 86 N2802 004 Remove Mainboard Remove Switch Cover Remove Keyboard Remove Upper Cover Remove LCD Module Remove Power Board Remove External Modules before proceeding Remove TouchPad Bracket Upper Cover Lower Cover Remove Left ...

Page 65: ...e Switch Cover 1 See Removing the Battery Pack on page 44 2 Turn the computer over Press down the and keys on the right side of the Keyboard to expose the cutout Insert a suitable plastic tool or finger and pry the Switch Cover upward away from the Upper Cover 3 Work along the Switch Cover toward the left hinge gently prying up the cover as shown 4 Lift the Switch Cover clear of the computer ...

Page 66: ... 55 2 Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover 3 Turn the keyboard over on to the TouchPad area to expose the FFC connector 4 Open the locking latch and disconnect the FFC from the mainboard 5 Lift the keyboard clear of the Upper Cover ...

Page 67: ...rd on page 56 2 Turn the computer over Remove the two securing screws from the bottom of the chassis 3 Remove the Antenna Cables from the cable channel as shown Ensure that the cables are free from all cable clips Step Size Quantity Screw Type LCD Module M2 5 8 2 ...

Page 68: ...bles completely through the chassis 5 Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel 6 Remove the white Antenna cable from the cable channel Ensure that the cable is completely free of the retaining clips all the way to the hinge well ...

Page 69: ...ble channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 9 Open the LCD Panel to the full extent to expose the Hinge Covers 10 Press the left side Hinge Cover inward as shown and lift to remove the cover from the chassis 11 Repeat the process for the right side Hinge Cover ...

Page 70: ...the four securing screws two each side from the LCD module 13 Remove the left and right screw covers from on top of the hinges 14 Lift the LCD Module clear of the Upper Cover Step Size Quantity Screw Type LCD Module M2 5 8 4 ...

Page 71: ...moving the LCD Module on page 57 2 Turn the computer over Remove the eleven screws on the bottom panel 3 Turn the computer over Remove the three screw caps at the rear of the Upper Cover as shown Step Size Quantity Screw Type Upper Cover M2 5 8 11 ...

Page 72: ...62 Chapter 3 4 Disconnect the following four cables from the Mainboard A B C D ...

Page 73: ...e to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage 5 Disconnect A as shown 6 Disconnect C as shown 7 Release the locking latch on B and remove the FFC cable as shown 8 Release the locking latch on D and remove the FFC cable as shown ...

Page 74: ... 10 Starting at the rear left side of the cover pry apart the Upper and Lower Covers as shown Work along the back edge of the casing to the right as shown then lift the Upper Cover clear of the Lower Cover Step Size Quantity Screw Type Upper Cover M2 5 8 9 ...

Page 75: ... the Upper Cover on page 61 2 Locate the Power Board on the Upper Cover as shown 3 Remove the two screws securing the Power Board to the Upper Cover 4 Lift the Power Board clear of the Upper Cover as shown Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 76: ...ee Removing the Upper Cover on page 61 2 Locate the Left Speaker Module on the Upper Cover as shown 3 Remove the adhesive tape from the Speaker cable 4 Remove the Speaker cable from the cable channel Ensure that the cable is free from all cable clips ...

Page 77: ...Chapter 3 67 5 Remove the single securing screw from the Left Speaker Module 6 Lift the Speaker clear of the Upper Cover left side first as shown Step Size Quantity Screw Type Left Speaker Module M2 3 1 ...

Page 78: ...ge 61 2 Locate the Right Speaker Module on the Upper Cover as shown 3 Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all cable clips 4 Turn the Upper Cover over and pass the cable through the cover as shown ...

Page 79: ...apter 3 69 5 Remove the single securing screw from the Right Speaker Module 6 Lift the Speaker clear of the Upper Cover right side first as shown Step Size Quantity Screw Type Right Speaker Module M2 3 1 ...

Page 80: ...be removed individually To replace the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 61 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cover 3 Release the FFC locking latch and disconnect the TouchPad FFC from the cover ...

Page 81: ...r 3 71 4 Remove the two screws from TouchPad bracket 5 Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove it as shown Step Size Quantity Screw Type TouchPad Bracket M2 3 2 ...

Page 82: ...See Removing the Upper Cover on page 61 2 Remove the single securing screw from the Mainboard 3 Lift the mainboard from the chassis right edge first and place it on a clean dust free surface Step Size Quantity Screw Type Mainboard M2 5 4 1 ...

Page 83: ...3 73 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown ...

Page 84: ...g the Lower Covers on page 46 2 Turn the Mainboard over to access the Thermal Module 3 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module Step Size Quantity Screw Type Thermal Module M2 5 6 4 1 2 3 4 ...

Page 85: ...Chapter 3 75 4 Using both hands lift the Thermal Module clear of the Mainboard ...

Page 86: ...oving the CPU Fan 1 See Removing the Thermal Module on page 74 2 Disconnect the Fan cable from the Mainboard as shown 3 Remove the three securing screws from the Fan Module Step Size Quantity Screw Type CPU Fan M2 3 3 ...

Page 87: ...Chapter 3 77 4 Lift the CPU Fan clear of the Mainboard as shown ...

Page 88: ...ate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 74 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as shown ...

Page 89: ...t Step Screw Quantity Part No LCD Bezel M2 5 6 4 86 N2802 002 LCD Panel M2 5 6 2 86 N2802 002 LCD Brackets M2 3 6 86 N2802 004 Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module ...

Page 90: ...ing from the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down the left side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel M2 5 6 4 ...

Page 91: ...hapter 3 81 Removing the Camera Module 1 See Removing the LCD Bezel on page 80 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the module ...

Page 92: ...g the Camera Module on page 81 2 Remove the two securing screws from the LCD Panel 3 Remove the adhesive strip holding the cables in place 4 Remove the Camera cable cluster from the LCD Module as shown Step Size Quantity Screw Type LCD Panel M2 5 6 2 ...

Page 93: ...Chapter 3 83 5 Lift the LCD Panel clear of the module ...

Page 94: ...d FPC Cable 1 See Removing the LCD Panel on page 82 2 Remove the six securing screws three on each side from the LCD Panel brackets 3 Remove the LCD brackets by pulling away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Page 95: ...he rear Lift the adhesive protector and disconnect the cable from the LCD Panel 5 Lift the cable as shown to disengage the adhesive strip securing it in place 6 Lift the FPC cable to disengage the remaining adhesive and remove the cable from the panel ...

Page 96: ...the adhesive strips holding the left antenna cable in place Ensure the cable is free from obstructions 3 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and adhesive strips 4 Remove the adhesive tape securing the left Antenna to the LCD Module ...

Page 97: ...ar of the cover 6 Remove the adhesive strips holding the right antenna cable in place Ensure the cable is free from obstructions 7 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and adhesive strips ...

Page 98: ...88 Chapter 3 8 Remove the adhesive tape securing the right Antenna to the LCD Module 9 Lift the right Antenna clear of the cover ...

Page 99: ... that the locating pins on the Antenna are correctly seated 2 Replace the adhesive strip to secure the Antenna in place 3 Run the cable down the side of the LCD Module using all available clips and adhesive 4 Run the cable along the cable channel as shown using all available cable clips Locating Pin Locating Pin ...

Page 100: ...nna are correctly seated 6 Replace the adhesive strip to secure the Antenna in place 7 Run the cable down the side of the LCD Module using all available clips and adhesive 8 Run the cable along the cable channel as shown using all available cable clips and adhesive Locating Pin Locating Pin ...

Page 101: ...Chapter 3 91 9 The Antennas and cables appear as shown when correctly installed ...

Page 102: ... place 3 Run the cable along the back of the panel and press down as indicated to secure the cable in place 4 Run the cable across the back of the panel as shown and press down as indicated to secure the cable in place IMPORTANT Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module ...

Page 103: ... Replace the six screws three on each side in the brackets as shown 6 Place the LCD Panel in the LCD Module top edge first and secure the LCD cable with adhesive tape IMPORTANT Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel ...

Page 104: ...3 Replacing the Camera Module 7 Replace the Camera cable cluster in the LCD Module 8 Secure the LCD module with the two securing screws 1 Place the camera in the LCD Module 2 Connect the cable to the camera module ...

Page 105: ...placing the LCD Bezel 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel ...

Page 106: ...96 Chapter 3 2 Replace the four screws and screw caps provided ...

Page 107: ...ocator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place Socket Pin1 Locator CPU Pin1 Locator ...

Page 108: ...E 1 Align the screw holes on the CPU Fan and Mainboard and replace the Fan 2 Replace the three screws to secure the Fan to the Mainboard 3 Connect the Fan power cable to the Mainboard connector 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centr...

Page 109: ...lace the four securing screws in numerical order from screw 1 to screw 4 to secure the Thermal Module in place 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left edge first 1 then rotate it downward into position 2 NOTE Ensure the I O ports are positioned correctly through the casing 2 Replace the single securing screw in the mainboard 1 2 3 4 1 2...

Page 110: ...TouchPad bracket top edge first to engage the securing clips 2 Press the bracket down to engage the securing clips 3 Replace the two screws to secure the TouchPad Bracket to the Upper Cover 4 Replace the TouchPad FFC and close the locking latch on the connector ...

Page 111: ...Chapter 3 101 5 Replace the FFC and press down as indicated to secure it to the Upper Cover ...

Page 112: ...he left side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Pass the cable through the Upper Cover as shown 4 Turn the Upper Cover over and run the cable along the cable channel using all available cable clips 5 The cable runs as shown when correctly installed ...

Page 113: ...wn Ensure that the right side of the module is seated correctly in the securing clip 2 Replace the single screw to secure the module in place 3 Run the cable along the cable channel using all available cable clips 4 Secure the cable in place with adhesive tape 5 The cable runs as shown when correctly installed ...

Page 114: ...Cover 1 Slide the Power Board in to the Upper Cover front edge first to engage the securing clip 2 Press the board down to locate the securing pin 3 Replace the two screws to secure the board to the Upper Cover 1 Place the Upper Cover on the Lower Cover as shown ...

Page 115: ...Chapter 3 105 2 Press down around the edges to secure it in place 3 Replace the nine screws in the Upper Cover as shown ...

Page 116: ...106 Chapter 3 4 Replace the three screw caps as shown 5 Connect the following cables to the Mainboard A B C D ...

Page 117: ...Chapter 3 107 6 Connect A as shown 7 Connect C as shown 8 Connect B and close the locking latch to secure the cable in place 9 Connect D and close the locking latch to secure the cable in place ...

Page 118: ...es on the LCD Module and Upper Cover and replace the LCD Module 2 The left and right screw covers are shaped differently Ensure that the correct cover is used 3 Replace the left screw cover as shown Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover Left Screw Cover Right Screw Cover ...

Page 119: ...er Cover 5 Replace the four screws securing the LCD Module to the Upper Cover 6 Ensure that the Hinge Covers are replaced correctly Identify the rear edge of the covers by the two securing clips 7 Align the left Hinge Cover as shown and press down to replace the cover 8 Repeat the process for the right side Hinge Cover Rear Securing Clips ...

Page 120: ...taining clips 10 Replace the adhesive strip to secure the cable in place 11 Run the white Antenna cable along the cable channel as shown using all available retaining clips 12 Run the LCD cable along the cable channel using all available cable clips 13 Connect the LCD cable to the Mainboard as shown ...

Page 121: ... and pass the Antenna cables through the chassis 15 The Upper Cover appears as shown when the Antenna and LCD cables are correctly installed 16 Turn the computer over Run the Antenna cables along the cable channel as shown using all available cable clips ...

Page 122: ...112 Chapter 3 17 Replace the two screws securing the LCD Module to the Lower Cover ...

Page 123: ... to the Mainboard and close the locking latch to secure the cable in place 2 Turn the Keyboard over and insert it front edge first into the chassis NOTE Ensure that the six locating tabs are correctly seated 3 Press down as indicated to secure the Keyboard in place ...

Page 124: ...g the Hard Disk Drive Module 1 Place the Switch Cover left side first on to the Upper Cover 2 Press down as indicated to snap the Switch Cover into place 1 Place the HDD in the HDD carrier 2 Replace the four screws two each side to secure the carrier ...

Page 125: ...Chapter 3 115 3 Insert the HDD as indicated and lower it into place 4 Slide the HDD in the direction of the arrow to connect the interface ...

Page 126: ... Antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN 4 After connecting the cables to the terminals secure the cables in place with adhesive tape to avoid trapping 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 3 Repeat steps for the second DIMM module if present ...

Page 127: ...the ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single screw to secure the Module 1 Replace the Memory Cover as shown 2 Replace the HDD Cover as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing ...

Page 128: ...cing the SD Dummy Card 3 Replace the three screws to secure the covers in place 1 Insert the SD Dummy Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing Memory Cover HDD Cover ...

Page 129: ... Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the battery in place 1 2 ...

Page 130: ...120 Chapter 3 ...

Page 131: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 167 Symptoms Verified Go To Power On Issue Page 122 No Display Issue Page 123 LCD Failure Page 125 Internal Keyboard Failure Page 125 TouchPad Failure Page 126 Internal Sp...

Page 132: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 132 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 133: ... power see Power On Issue on page 122 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 134: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 135: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 136: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 137: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 138: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 139: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 140: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 141: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 42 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 142: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 143: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 144: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 122 1 Power off the computer 2 Visually check them for d...

Page 145: ... 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch 1 3 4 1 R...

Page 146: ... registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt ve...

Page 147: ...gine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password option...

Page 148: ...nal C6h Initialize notebook docking optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional D2h Unknown interrupt Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h ...

Page 149: ...tem Description JLVDS1 LCD Connector JP14 Power B Connector JSPK1 Speaker Left Connector JSPK2 Speaker Right Connector JKB1 Internal Keyboard Connector JTP1 Touch Pad Connector U18 South Bridge SW2 Touch pad Left Button SW3 Touch pad Right Button Chapter 5 ...

Page 150: ... Fan Connector JUSB1 USB Connector JUSB2 USB Connector JMIC1 MIC In Jack JHP1 Head Phone Jack JSATA2 HDD Connector U39 North Bridge JCPU1 CPU Socket JREAD1 Card Reader Socket PJP2 Battery Connector JDIMM2 Memory DIMM2 Connector JDIMM1 Memory DIMM1 Connector JSATA1 ODD Connector JMINI2 Wireless Card Connector ...

Page 151: ...apter 5 141 Power Board ITEM DESCRIPTION U1 Lid Switch SW1 TP Lock Button SW2 ON OFF Button SW3 Wireless Button LED1 ON OFF LED LED3 Media LED LED4 Num LED LED5 Wireless LED LED6 Caps LED LED7 TP Lock LED ...

Page 152: ...check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the J1 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST f...

Page 153: ...g this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Copy the xxxxx wph BIOS file into the Crisis folder which is included with the crisis program 2 Rename the xxxxx wph file to BIOS wph 3 Plug in the USB disk 4 Launch the wincris exe program to create a USB Crisis Disk Click Start to i...

Page 154: ...144 Chapter 5 ...

Page 155: ...reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to retu...

Page 156: ...146 Chapter 6 Aspire 5517 Exploded Diagrams Main Assembly 1 2 3 4 5 ...

Page 157: ...Chapter 6 147 No Description Acer P N 1 Middle Cover Assy 60 PEE02 002 2 Hinge Cap Assy 42 N2802 001 3 Upper Case Assy 60 PEE02 001 4 Mainboard MB PGY02 001 5 Lower Case 60 N2802 002 ...

Page 158: ...148 Chapter 6 Base Assembly No Description Acer P N 1 Fan 23 N2802 001 2 Thermal Module 60 N6502 001 3 Mainboard MB PGY02 001 1 2 3 ...

Page 159: ...Chapter 6 149 Rear Assembly No Description Acer P N 1 RAM Door 42 N2802 004 2 HDD Door 42 N2802 005 3 Lower Case 60 N2802 002 3 1 2 ...

Page 160: ...WER CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER CORD DENMARK 3 PIN 27 TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 CPU Processor CPU AMD Athlon TF...

Page 161: ...SE 60 N2802 002 TP BRACKET 33 N2802 001 MIDDLE COVER ASSY 60 PEE02 002 HINGE CAP ASSY 42 N2802 001 UP CAP R 42 PEE02 001 UP CAP L 42 PEE02 002 RAM DOOR ASSY 42 N2802 004 HDD DOOR ASSY 42 N2802 005 CATEGORY Description AcerPN ...

Page 162: ... HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F KH 32007 007 HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 KH 32008 013 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 KH 50001 011 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZAT0 ML250 SATA LF F W 01 01A01 KH 50008 013 HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60...

Page 163: ...1700 417 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Belgium KB I1700 415 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Danish KB I1700 419 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Italian KB I1700 425 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black French KB I1700 421 Keyboard EM 7T HM50 70 Internal 17 Standard 100KS Black Hungarian KB I1700 424 Keyboa...

Page 164: ... WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 LK 15606 001 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 LK 15608 001 LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms LK 1560D 001 LCD COVER 60 PEE02 004 ANTENNA AUX 50 N2802 002 ANTENNA MAIN 50 N2802 003 LCD BEZEL FOR W CCD AS 60 PEF02 001 LCD CABLE FOR W CCD F 50 N2802 005 LCD BRACKET R L FOR LCD 33 N2802 004 CAMERA 0 3 57 N2802 ...

Page 165: ...1 LCD COVER 60 PEE02 004 ANTENNA AUX 50 N2802 002 ANTENNA MAIN 50 N2802 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W CCD AS 60 PEF02 001 LCD CABLE FOR W CCD F 50 N3202 001 LCD BRACKET R L FOR LCD 33 N2802 004 INVERTER 19 N2802 001 ASSY LCD MODULE 15 6 IN WXGA GLARE W ANTENNA 2 W O CCD 6M PEE02 001 LCD AUO 15 6 WXGA Glare B156XW01 V0 LF 220nit 8ms LK 15605 001 CCFL LCD AUO 15 6 W WXGA Glare B...

Page 166: ...RA 0 3 57 N2802 001 ASSY LED MODULE 15 6 IN WXGA GLARE W ANTENNA W O CCD 6M PEE02 002 LCD AUO 15 6 WXGA Glare B156XW01 V0 LF 220nit 8ms LK 15605 001 CCFL LCD AUO 15 6 W WXGA Glare B156XW01 V0 1A LF 220nit 8ms 500 1 LK 15605 002 CCFL LCD SAMSUNG 15 6 W WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 LK 15606 001 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 LK 15608 001 LCD CMO 15 6 ...

Page 167: ...2 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W O CCD F 60 PEE02 003 LED CABLE FOR W O CCD F 50 N3202 002 LCD BRACKET R L FOR LCD 33 N2802 004 Mainboard Mainboard AS5532 ATI RS780 SB710 8132 W O 1394 V1 0 LF MB PGY02 001 Memory CATEGORY Description AcerPN ...

Page 168: ...um KN 1GB0G 022 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HD0BN 3C LF 128 8 0 07um KN 2GB03 011 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667G1 LF 128 8 0 065um KN 2GB04 010 Memory ELPIDA SO DIMM DDRII 667 2GB EBE21UE8ACUA 6E E LF 128 8 0 07um KN 2GB09 001 Memory SAMSUNG SO DIMM DDRII 667 2GB M470T5663EH3 CE6 LF 128 8 0 055um KN 2GB0B 011 Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP8...

Page 169: ...Chapter 6 159 ...

Page 170: ...A USA LX PH10Y 001 AS5517 202G16Mi VHB32ATUS1 MC UMACks 1 2G 160 6L2 2 5R CB_bg_0 3D_HG_EN32 AATF20 AS5517 203G16Mi PA Canada LX PGZ0X 00 3 AS5517 203G16Mi VHP32ATCA2 MC UMAks 2G 1G 160 6L2 2 5R CB_bg_HG_FR33 AATF20 AS5517 202G16Mi PA USA LX PGZ02 00 5 AS5517 202G16Mi W7HP64ATUS1 MC UMAks 2 1G 160 6L2 2 5R CB_bg_HG_FRB1 AATF20 AS5517 6C4G32Mi PA USA LX PGZ02 00 1 AS5517 6C4G32Mi W7HP64ATUS1 MC UMA...

Page 171: ...GBII6 SO2GBII6 AS5517 6C3G25Mi N15 6WXGAG UMA N SO2GBII6 SO1GBII6 AS5517 203G16Mi N15 6WXGAG UMA N SO2GBII6 SO1GBII6 AS5517 202G16Mi N15 6WXGAG UMA N SO1GBII6 SO1GBII6 AS5517 6C4G32Mi N15 6WXGAG UMA N SO2GBII6 SO2GBII6 AS5517 6C3G25Mi N15 6WXGAG UMA N SO2GBII6 SO1GBII6 AS5517 203G16Mi N15 6WXGAG UMA N SO2GBII6 SO1GBII6 AS5517 202G16Mi N15 6WXGAG UMA N SO1GBII6 SO1GBII6 Model HDD 1 GB HDD 2 GB ODD ...

Page 172: ...s LAN1 Bluetooth AS5517 203G25Mi 3rd WiFi BG 3rd WiFi BG N AS5517 202G16Mi 3rd WiFi BG 3rd WiFi BG N AS5517 203G25Mi 3rd WiFi BG 3rd WiFi BG N AS5517 203G16Mi 3rd WiFi BG 3rd WiFi BG N AS5517 203G25Mi 3rd WiFi BG 3rd WiFi BG N AS5517 202G16Mi 3rd WiFi BG 3rd WiFi BG N AS5517 202G16Mi 3rd WiFi BG 3rd WiFi BG N AS5517 203G16Mi 3rd WiFi BG 3rd WiFi BG N AS5517 202G16Mi 3rd WiFi BG 3rd WiFi BG N AS551...

Page 173: ...functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5517 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 174: ...MMON LGC 2 2Ah S3 SIMPLO 6CELL2 2 Battery SIMPLO AS 2009A Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2Ah F CPU AMD AATF20 CPU AMD Athlon TF20 PGA 1 6G 512K 638 15W G2 AMD AATK42 CPU AMD AthlonX2 TK42 1 6G 1M 638 20W G2 HDD SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W F...

Page 175: ...CRON SO1GBII6 Memory MICRON SO DIMM DDRII 667 1GB MT8HTF12864HDY 667G1 LF 64 16 0 065um SAMSUNG SO1GBII6 Memory SAMSUNG SO DIMM DDRII 667 1GB M470T2864EH3 CE6 LF 64 16 0 055um HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HYMP112S64CP6 Y5 LF HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HMP112S6EFR6C Y5 LF 64 16 0 055um NANYA SO2GBII6 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HD0BN 3C LF...

Page 176: ...IFA PIFA Audio Codec Realtek ALC272X Realtek Audio Codec ALC272X A cover Quanta Wistron Normal wi IMR Normal wi IMR B cover Mirror w Camera Mirror w Camera Camera Suyin 0 3M DV Suyin 0 3M DV Camellia_2G Chicony 0 3M DV Chicony 0 3M DV Calla_2G Card Reader 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD Software NIS Antivirus application NIS Wireless LAN Foxconn 3rd WiFi BG Foxconn FOX_ATH_XB63 ...

Page 177: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 178: ...168 Appendix C ...

Page 179: ...122 computer on indicator 6 10 CPU Removing 78 Replacing 97 CPU Fan Removing 76 Replacing 98 D DIMM Modules Removing 49 Replacing 116 Display 4 display hotkeys 14 E EasyTouch Failure 132 Euro 15 External Module Disassembly Flowchart 43 F Features 1 Flash Utility 33 FPC Cable Removing 84 FRU Field Replaceable Unit List 145 H Hard Disk Drive Removing 52 Replacing 114 HDTV Switch Failure 133 Hibernat...

Page 180: ... Memory Check 122 Model Definition 160 N No Display Issue 123 Notebook Manager hotkey 14 num lock on indicator 6 10 O ODD Failure 129 Online Support Information 167 Optical Disk Drive Replacing 117 Optical Drive Module Removing 47 P Panel 5 Bottom 8 PC Card 10 Power Board Removing 65 Replacing 104 Power On Failure 122 R Right Speaker Module Removing 68 Replacing 102 RTC Battery Removing 73 S SD Du...

Page 181: ...132 HDTV Switch 133 Internal Speakers 126 LCD Failure 125 No Display 123 ODD 129 Other Failures 133 Power On 122 Thermal Unit 132 TouchPad 126 WLAN 132 U Undetermined Problems 134 Upper Cover Removing 61 Replacing 104 utility BIOS 25 33 W Windows 2000 Environment Test 164 Wireless Function Failure 132 WLAN Module Removing 50 Replacing 116 ...

Page 182: ...172 ...

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