Acer Aspire G3610 Service Manual Download Page 94

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Chapter 4

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:

The diagnostic tests described in this chapter are only intended to test Acer products. Non-
Acerproducts, prototype cards, or modified options can give false errors and invalid
systemresponses.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating
thesame operation.

Refer to “Power System check” on page 87 and “Beep Codes” on page 88 to determine which corrective
action to perform.

System Troubleshooting

Chapter 4

Summary of Contents for Aspire G3610

Page 1: ...Acer Predator G3610 Service Guide PRINTED IN TAIWAN ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ... programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium Dual Core Celeron Dual Core...

Page 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Page 7: ...e Memory Modules 35 Removing the Hard Disk Drive 36 Removing the Bracket of Removable HDD 38 Removing the Optical Drive 41 Removing the System Fan 43 Removing the Daughter Board 45 Removing the Power Supply 47 Removing the Mainboard 48 Removing the Top Cover 51 Removing the Top USB and Audio I O Assembly 53 Removing the Card Reader 54 Assembly Requirements 55 Assembly Procedure 56 Install the Proc...

Page 8: ...tem Troubleshooting 86 Hardware Diagnostic Procedure 86 System Check Procedures 87 Power System Check 87 System External Inspection 87 System Internal Inspection 87 Beep Codes 88 Checkpoints 89 BIOS Recovery 92 Jumper and Connector Information 95 M B Placement 95 Jumper Setting 97 Setting Jumper 97 FRU Field Replaceable Unit List 105 Predator G3610 Exploded Diagram 106 Predator G3610 FRU List 108 ...

Page 9: ...ck K SKU CPU Socket type LGA1155 FMB 65W 95W TDP Chipset Intel H67 PCB 4 Layer uATX form factor 9 6in X 9 6in 24 38cm X 24 38cm Memory subsystem Socket Type DDR III connector Socket Quantity 4 DIMMs 2 channels 2 DIMMs per channel Different colors for DIMM 0 and DIMM 1 Dual channel should be enabled always when plug in 2 same memory size DDRIII memory module Max memory of 16 GB supported using 4Gb ...

Page 10: ...phics card No mechanical retriction to support for double slot full length graphics cards in the single PCIe X16 slot Audio ALC662 Rear IO 3 jack Front IO 1 Microphone in 1 head phone jack Serial ATA controller Slot Type SATA connector SATA ports quantity 6 2 SATA 6Gb s 4 SATA3Gb s different color to identify SATA 6Gb s and SATA 3Gb s Design requiremnt Blue Ray ODD AHCI RAID mode supported for int...

Page 11: ...2X4 Power Supply Connector 4 DDR3 DIMM Socket 4 SATA 3Gb s 2 SATA 6Gb s 4 USB2 0 H5X2 Header support 8 ports 1 Front Audio Pannel H5X2 header 1 Front Panel IO H7X2 Header for Acer pin define 1 H1X4 CPU with SAMRT FAN controller 1 H1X3 System with SAMRT FAN controller 1 H1X4 SPDIFOUT Header for Acer pin define close to PCIex16 interface 1 H3X1 Clear CMOS Header with jumper 1 onboard Buzzer 2 H1X2 G...

Page 12: ...4 Chapter 1 Block Diagram ...

Page 13: ...ptical drive button 2 Power button 9 Master optical drive button 3 XD XD Picture slot 10 MS MS PRO slot 4 CF I II CompactFlash Type I II slot 11 SD MMC Secure Digital MultiMedia Card slot 5 Master optical drive 12 Micro SD slot 6 Slave optical drive 13 Microphone in jack 7 Removable HDD bay Removable HDD bay for XXX bezel 14 Headphone Speaker out line out jack ...

Page 14: ...ower connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2 0 ports 6 Mic in 7 Line out 8 Expansion slot graphics card and USB 3 0 card and TV tuner card 9 Line in 10 USB 2 0 ports 11 RJ45 LAN connector 12 System FAN 13 PS2 mouse port ...

Page 15: ... P01 A0 BIOS ROM type SPI Flash BIOS ROM size 32Mb Support protocol SMBIOS DMI 2 4 DMI2 0 Device Boot Support 1st priority Hard Disk 2nd priority CD DVT 3rd priority Removable Device 4th priority LAN Support to LS 120 drive N A Support to BIOS boot block feature YES Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility Item Specifica...

Page 16: ...port memory module package 240 pin DDRIII Support to parity check feature Yes Support to error correction code ECC feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications Item Specification Audio controller Intel High Definition audio controller Audio controller type ALC662 Audio channel 2 1 channel Audio function contr...

Page 17: ...legacy keyboard for legacy mode USB Connectors Quantity 6 ports locate on MB rear side 4 ports locate on Chassis TOP side 2 ports locate in Chassis rear side Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C Storage package Humidity Operating 15 to 80 RH Non operating 10 to 90 RH Vibration Operating unpacked 5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 axes 5 500 Hz...

Page 18: ...external switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on panel turns amber colour Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sy...

Page 19: ...rompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Page 20: ...page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields are not user configurable Ente...

Page 21: ...te when the BIOS setup utility was built Processor Type of CPU installed on the system Core Frequency Core speed of the CPU installed on the system Count Physical CPU count Memory Size Total size of system memory installed on the system Product Name Product name of the system System Serial Number Serial number of the system Asset Tag Number Asset tag number of this system System Date Set the date ...

Page 22: ...ccess the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu ...

Page 23: ... the AHCI device Clock to All DIMM PCI PCIE This item allows you to enable or disable the Clock to all DIMM PCI PCIE Enabled Disabled Bootup Num lock Selects power on state for Num Lock On Off USB Beep Message Enables or disables BIOS to display error beeps or messages during USB device enumeration Enabled Disabled ...

Page 24: ...d Disabled Intel XD Bit When enabled the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and worm propagation When disabled the processor forces the Execute Disable XD Bit feature flag to always return to 0 Enabled Disabled Intel VT Enables or disables the Virtualization Technology VT availability If enabled a virtual machine manager VMM can ...

Page 25: ...rt for legacy USB devices Enabled Disabled USB Storage Emulation If Auto USB device equal or less than 2GB will be emulated as Floppy and remaining as harddrive Forced FDD option can be used to force a HDD formatted drive to boot as FDD Ex ZIP drive Auto Floppy Hard Disk Onboard Audio Controller Enables or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or dis...

Page 26: ...18 Chapter 2 PC Health Status Parameter Description Option Smart Fan Enables or disables the smart system fan control function Enabled Disabled ...

Page 27: ...omatically resume if there is an incoming call on the PCIE LAN card You must use an ATX power supply in order to use this feature Use this item to dowake up action if inserting the PCIE card Enabled Disabled Wake Up by PS 2 KB Mouse Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse S3 Wakeup Disabled Wake Up by USB KB Mouse If enabled press any key or...

Page 28: ...rd then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Removing a supervisor password 1 Use the up down arrow keys to select Change Supervisor Password menu then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the password fiel...

Page 29: ...ess the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available optical drives Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device priority sequence from available removable drives Network Device Priority Press Enter to access the Network Device Priority submenu and specify the boot device priori...

Page 30: ...nu and press Enter Save Changes Select this option and press Enter to save all the changes and return to the BIOS Setup Utility Discard Changes Use this item enables you to discard any changes that you have made Load Default Settings To set this feature select Load Default Settings from the Exit menu and press Enter Then select OK to allow the BIOS to automatically load optimal defaults to the BIO...

Page 31: ...g tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components System Disasse...

Page 32: ...cedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 33: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Page 34: ...26 Chapter 3 Removing the Front Bezel 1 Remove the side panel Refer to the previous section for instructions 2 Release the front bezel from the chassis interior 3 Pull the bezel away from the chassis ...

Page 35: ...ink with any metal or with your hands 1 Disconnect the fan cable from the mainboard 2 Use a long nosed screwdriver to loosen the four screws on the heat sink in the order as shown below Note CPU Fan has been highlighted with the yellow rectangle as above image shows Please detach the CPU Fan and follow local regulations for disposal ...

Page 36: ... the heat sink fan assembly then lay it down in an upright position with the thermal patch facing upward Do not let the thermal patch on the heat sink fan assembly touch the work surface 5 Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor ...

Page 37: ... the mainboard make sure to create a backup file of all important data WARNING The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Release the load lever 2 Lift the load lever and load plate to the fully open upright position 1 and 2 ...

Page 38: ...30 Chapter 3 3 Pull out the processor from the socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 39: ...Chapter 3 31 Removing the VGA Card 1 Open PCI Latch 2 Disconnector the power cable from the VGA card ...

Page 40: ...lease the retention latch 1 downward to unlock the card then gently pull the card to remove it from the mainboard Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 41: ...card 2 Remove the screw that secures the card to the chassis 3 Gently pull the card to remove it from the mainboard Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 42: ...that secures the card to the chassis 2 Gently pull the card to remove it from the mainboard Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 43: ... all important data 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 1 2 Gently pull the DIMM upward to pull it away from the M B 2 Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 44: ...ng the Hard Disk Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Disconnect the other end of the data cable from the main board 3 Remove the screw that secures the HDD cage to the chassis ...

Page 45: ...Chapter 3 37 4 Lift the HDD cage up and turn it over 5 Remove the HDD module a Remove the four screws secure the HDD module to the HDD cage b Slide the HDD out of the cage ...

Page 46: ...Gently push the drive block key rightward then open the door b Slide the removable HDD tray out of the removable HDD bracket c Use a hand to open out the removable HDD tray until the hook of HDD bracket away from the HDD screw bore then use other hand to take out the HDD module ...

Page 47: ... Remove the bracket of removable HDD a Use a knife to cut off the PE belt then disconnector the cable b Disconnect the removable HDD date cable from the motherboard c Disconnector the power cable of the removable HDD ...

Page 48: ...40 Chapter 3 d Remove the three screws e Pull the bracket of removable HDD from the chassis ...

Page 49: ...r 3 41 Removing the Optical Drive 1 Disconnect data and power cable from the rear of the optical drive 2 Disconnect the other end of the data cable from the mainboard 3 Remove the screw from the optical drive ...

Page 50: ...42 Chapter 3 4 Pull the slave ODD from the chassis 5 Use the same method to take out master ODD ...

Page 51: ...Chapter 3 43 Removing the System Fan 1 Remove System FAN cable from M B 2 Release four screws according to the following picture ...

Page 52: ... Chapter 3 3 Take off the system fan from chassis Note System fan has been highlighted with the yellow rectangle as above image shows Please detach the system fan and follow local regulations for disposal ...

Page 53: ...rd daughter board cable and front Audio cable from the cable retention clip 2 Take out the power cable of USB3 0 card a Disconnect the other end of the power cable for USB3 0 card b Take out the power cable of USB3 0 card 3 Disconnect the daughter board cable from the motherboard ...

Page 54: ...46 Chapter 3 4 Remove the screw that secures the chassis to the daughter board 5 Take out the daughter board ...

Page 55: ...moving the Power Supply 1 Disconnect the 4 pin and 24 pin power supply cables from the mainboard 2 Remove the four screws that secures the power supply to the chassis 3 Lift the power supply module out of the chassis ...

Page 56: ...oving the Mainboard 1 Open the cable retention clip then take out the cable retention clip from the chassis 2 Disconnect the front panel cable card reader USB cable front USB cable front Audio cable from the main board ...

Page 57: ...hat secure the mainboard to the chassis Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 4 Lift the board from the chassis ...

Page 58: ...ching in IO Shield then you can remove it 6 Remove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal ...

Page 59: ...Chapter 3 51 Removing the Top Cover 1 Remove the rubber take out power switch cable top USB cable card reader USB cable top audio cable 2 Open the cable clip then take out these cables from cable clip ...

Page 60: ...52 Chapter 3 3 Gently release the top bezel retention tabs from the chassis interior 4 Pull the top cover away from the chassis ...

Page 61: ...Chapter 3 53 Removing the Top USB and Audio I O Assembly 1 Removing the two screws from the chassis 2 Lift the top USB and audio I O assembly away from chassiss ...

Page 62: ...54 Chapter 3 Removing the Card Reader 1 Removing the two screws from the chassis 2 Lift the card reader away from chassiss ...

Page 63: ...or preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the assembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 64: ...e perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 65: ...he load lever and load plate to the fully open then take out the CPU cover 3 Put the CPU in the seat and close the load plate and load lever NOTE When you install the processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 66: ...r 3 Install the Heat Sink Fan Assembly 1 Put the CPU cooler on CPU 2 Use a long nosed screwdriver to fix the four screws on the heat sink in the order as shown below 3 Connect the cooler cable to the main board ...

Page 67: ...ding clips on both sides of the DIMM slot outward 2 Press down the memory IMPORTANT pls refer to below installing memory rule DIMM1 DIMM2 DIMM3 DIMM4 A A A A B B B A A A A A A B A A A A A A B B Remark A and B show different size of memory size A B ...

Page 68: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Page 69: ...Chapter 3 61 Removing the Cage of Hard Disk Drive 1 Remove the screw that secures the HDD cage to the chassis 2 Lift the HDD cage up and turn it over ...

Page 70: ...62 Chapter 3 Removing the Daughter Board 1 Remove the screw that secures the chassis to the daughter board 2 Take out the daughter board ...

Page 71: ...Chapter 3 63 Removing the Bracket of Removable HDD 1 Remove the front bezel Refer to Removing the Front Bezel on page 26 2 Remove the three screws 3 Pull the bracket of removable HDD from the chassis ...

Page 72: ...64 Chapter 3 Removing the PCI Cover 1 Open PCI Latch 2 Remove the PCI cover NOTE Based to actual requirment to remove the PCI cover ...

Page 73: ...Chapter 3 65 Install the Power Supply 1 Install the power supply to chassis 2 Fix the four screws ...

Page 74: ...66 Chapter 3 Install the I O Shielding 1 Install I O shielding into chassis ...

Page 75: ...ssis aligning the M B I O connector with I O shielding 3 Fix1 8 pcs screws into the corresponding hole NOTE Make sure the I O spring touching M B after installing 4 Connector the front panel cable card reader USB cable front USB cable and front Audio cable to motherboard then close the cable retention clip 1 ...

Page 76: ...68 Chapter 3 5 Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board ...

Page 77: ...Chapter 3 69 Install the Optica Drive 1 Install master ODD and slave ODD into chassis 2 Fix the four screws ...

Page 78: ...70 Chapter 3 3 Connect the power cables and data cable to the rear of the optical drive 4 Connect the other end of the data cable to the mainboard ...

Page 79: ...e bracket of removable HDD a Push the bracket of removable HDD into the chassis b Fix the three screws 2 Install the removable HDD module a Open out the HDD bracket install the HDD NOTE The hook of HDD bracket must level at both sides screw bore of HDD ...

Page 80: ...72 Chapter 3 b Push the removable HDD tray into the removable HDD bracket c Close the cover of HDD tray 3 Connect the removable HDD date cable to the motherboard ...

Page 81: ...TA convert cable then shall 1SATA to 2SATA convert cable connect to PSU SATA power cable 5 Shall one end of SATA convert cable connect to the power cable of removable HDD NOTE the other end of SATA convert cable Connector to HDD device ...

Page 82: ...74 Chapter 3 Install the Hard Disk Drive 1 Install the HDD a Install the slave HDD into the cage b Fix four screws for the slave HDD c Install the master HDD into the cage ...

Page 83: ...Chapter 3 75 d Fix four screws for the master HDD 2 Install HDD cage into chassis by the track 3 Fix the screw ...

Page 84: ...76 Chapter 3 4 Connect the data cable and power cable to the rear of the hard disk drive 5 Connect the other end of the data cable to the main board ...

Page 85: ...Chapter 3 77 Install the Daughter Board 1 Install the daughter board into chassis 2 Fix the screw 3 Connect the daughter board cable to the motherboard ...

Page 86: ...78 Chapter 3 Install the System FAN 1 Push the system fan to chassis 2 Fix the four screws 3 Connect the system fan power cable to Main board ...

Page 87: ...r Card 1 Take the power cable of USB3 0 card 2 Install the TV Tuner card to motherboard PCIE X1 slot NOTE You install the card before rear USB cable and power cable of USB3 0 card must go hrougt the TV Tuner card underside as shown below ...

Page 88: ... 3 Install the USB3 0 Card 1 Install the USB3 0 card to motherboard PCIE X1 slot NOTE You install before the card rear USB cable must go througt the USB3 0 card underside 2 Connect the power cable to USB3 0 card ...

Page 89: ...81 3 Connect the other end of the power cable to SATA connector of power supply 4 Paste cable clip to base of chassis and put daughter board cable power cable of USB3 0 card front Audio cable into the cable clip ...

Page 90: ...ter 3 Install the VGA Card 1 Install the VGA card to motherboard PCIE X16 slot NOTE You install before the card rear USB cable must go througt the VGA card underside 2 Connector the power cable to the VGA card ...

Page 91: ...Chapter 3 83 3 Close the PCI Latch then fix the four screws ...

Page 92: ...84 Chapter 3 Install the Front Bezel 1 Install the panel onto chassis and then check if it is Installed OK ...

Page 93: ...nel 2 Take 2PCS cable tying use cable tying to bundle PSU power cables system FAN power cable and use other 1pc cable tying to bundle PSU power cables System FAN power cable on ODD bracket 3 Install the side Panel then fix two Screws ...

Page 94: ...Acerproducts prototype cards or modified options can give false errors and invalid systemresponses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating thesame operation 3 Refer to Power System check on page 87 and Beep Codes on page 88 to determine which corrective action to perform Sys...

Page 95: ...stem Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface 6 Remove the system covers For instructions on removing system covers refer to System Disassembly on pa...

Page 96: ...rd has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short beep System is ready System is OK Continuous one long beep Memory not installed or memory error One long beep and two short beeps then repeat VGA not installed or VGA error Graphics card error not ins...

Page 97: ... critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debugging NMI is disabled Perform keyboard controller BAT test Save power on CPUID value in scratch CMOS Go to flat mode with 4GB limit and GA20 enabled D2 Verify the boot block checksum System will hang her...

Page 98: ...Checkpoints section of document for more information DC System is waking from ACPI S3 state E1 E8 EC EE OEM memory detection configuration error This range is reserved for chipset vendors system manufacturers The error associated with this value may be different from one platform to the next Checkpoint Description ...

Page 99: ...floppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery ...

Page 100: ...size ROM file to AMIBOOT ROM and burn in BIOS ROM file to CDROM or copy BIOS ROM file to USB Thumb drive 2 Automatic mode When BIOS flash crashed using recovery CDROM USB Thumb drive to recover BIOS 3 Recovery Menu and Step a Before recovering BIOS please change Reset NVRAM item form Enabled to Disabled ...

Page 101: ...93 Chapter 4 b Select Proceed with flash update and Press Enter ...

Page 102: ...Chapter 4 94 c System will start to flash update progress d Once firmware update is completed press any key to reboot the system ...

Page 103: ...Chapter 5 95 M B Placement Jumper and Connector Information Chapter 5 ...

Page 104: ... 8 F_PANEL Front panel switch LED 9 F_USB1 Card reader USB header 10 F_USB2 Front panel USB header 11 F_USB3 Front panel USB header 12 F_USB4 Front panel USB header 13 F_AUDIO Front panel audio header 14 PCIE X1_1 3 PCIEx1 slot 15 PCIE X16 PCIEx16 slot 16 BATTERY RTC BATTERY 17 SPI SPI header 18 Intruder Inbtruder Header 19 Board ID Board ID SeL Header 20 Flash Override Flash Override Header 21 C_...

Page 105: ...ng the jumpers ensure that the jumper caps are Placed on the correct pins Internal header pin definition Jumper Header Name Function Definition CPU_FAN 4 PIN CPU FAN HEADER 1 PWM 2 SENSE 3 POWER 4 GND SYS_FAN 3 PIN SYS FAN HEADER Yellow is symbol Red is Pin 1 of symbol 1 SENSE 2 POWER 3 GND CLR_CMOS 3 PIN CLEAR CMOS HEADER Yellow is symbol Red is Pin 1 of symbol 1 2 CLEAR_CMOS 1 Ground 2 RTC_RSTJ ...

Page 106: ...ymbol 1 VCC5 2 VCC5 3 D1 4 D0 5 D1 6 D0 7 GND 8 GND 9 KEY 10 GND F_AUDIO FRONT PANEL AUDIO HEADER 2X5 Yellow is symbol Red is Pin 1 of symbol 1 A_MIC2_L 2 GND_AUDIO 3 A_MIC2_R 4 FP_AUD_DETECT 5 A_LINE2_R 6 A_MIC2_JD 7 GND_AUDIO 8 KEY 9 A_LINE2_L 10 A_LINE2_JD Jumper Header Name Function Definition ...

Page 107: ...ymbol 1 HDD PU 5V_S0 2 PWRLED_PN2 PU 5V_S5 3 HDD_LED 4 PWRLED_PN4 PU 5V_S5 5 GND 6 PANSWHJ_C 7 SYS_RSTJ 8 GND 9 FP_9 PU 5V_S0 10 KEY 11 NC 12 FP_LANLED 13 NC 14 LAN_LED TPM TPM Header 1 LCLK 2 GND 3 LFRAMEn 4 KEY 5 LRESETn 6 NC 7 LAD3 8 LAD2 9 VDD 3 3V 10 LAD1 11 LAD0 12 GND 13 NC 14 NC 15 NC 16 SERIRQ 17 GND 18 CLKRUNin 19 LPCPDn 20 NC Jumper Header Name Function Definition ...

Page 108: ...P_D2 8 SLINJ 9 PRP_D3 10 GND 11 PRP_D4 12 GND 13 PRP_D5 14 GND 15 PRP_D6 16 GND 17 PRP_D7 18 GND 19 PACKJ 20 GND 21 PBUSY 22 GND 23 PE 24 GND 25 PSLCT 26 NC SPEAKER Audio internal speaker header Yellow is symbol Red is Pin 1 of symbol 1 MONO_L 2 GND 3 MONO_R 4 KEY 5 GND 6 GND 7 VCC3 8 VCC5 Jumper Header Name Function Definition ...

Page 109: ...41 VCC_USB 12 USB6N 13 USB6P 14 Ground 22 USB7N 23 USB7P 24 Ground 32 USB2N 33 USB2P 34 Ground 42 USB3N 43 USB3P 44 Ground 1 2 3 4 5 6 Ground Pin Signal Name 1 5 VCC_USB 2 USBIN_R 3 USBIP_R 4 GND 6 USB0N_R 7 USB0P_R 8 GND 23 24 25 26 GND 9 VCT 18 GND 10 MD10 11 MD10 12 MD11 13 MD11 14 MD12 ...

Page 110: ...CTLEDP 20 ACTLEDN 21 1G_LED 21 100_LED Pin Signal Name 32 LIN1_L 33 LIN1_JD 34 AGND 35 LIN1_R 22 LOUT1_L 23 LOUT1_JD 24 AGND 25 LOUT1_R 2 MIC1_L 3 MIC1_JD 4 AGND 5 MIC1_R 1 AGND G1 G2 G3 G4 AGND Pin Signal Name 1 GND 2 SATA_TX0 _ 3 SATA_TX0 _C 4 GND 5 SATA_RX0 _C 6 SATA_RX0 _C 7 GND Pin Signal Name ...

Page 111: ...8 12 NC 9 GND 10 5V_PS2 11 MCLK 13 14 15 16 1 7 GND Pin Signal Name 1 RED 2 GREEN 3 BLUE 4 NC 5 6 7 8 10 LOUT1_L 9 5V_VGA 11 NC 12 SDA 13 HSYNC 14 VSYNC 15 SCL Pin Signal Name 1 HDMI_TXDP2_C 2 GND 3 HDMI_TXDN2_C 4 HDMI_TXDP1_C 5 GND 6 HDMI_TXDN1_C 7 HDMI_TXDP0_C 8 GND 9 HDMI_TXDN0_C 10 HDMI_TXCP_C 11 GND 12 HDMI_TXCN_C 13 NC ...

Page 112: ...104 Chapter 5 14 NC 15 HDMI_DDCCLK_C 16 HDMI_DDCDATA_C 17 GND 18 5V_HDMI_C 19 HP_DET_C Pin Signal Name ...

Page 113: ... Service Guide For Packard Bell authorized service providers your Packard Bell office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Packard Bell office to order FRU parts for service To scrap or to return the defective parts follow the local government ordinance or regulations on how to...

Page 114: ...106 Chapter 6 Predator G3610 Exploded Diagram NOTE This section will be updated when more information becomes available ...

Page 115: ... 2 6 FRONT BEZEL COSMETIC B 1 22 POWER BUTTON HOLDER 1 7 FRONT BEZEL COVER 1 23 POWER BRACKET 1 8 G LOGO 1 24 POWER 02 1 9 SPRING HDD DOOR 2 25 POWER 01 1 10 HDD DOOR 1 26 TOP BEZEL COVER 1 11 ODD DOOR 2 27 TOP BEZEL COSMETIC A 1 12 ODD DOOR ARM 2 28 TOP BEZEL COSMETIC B 1 13 ACER LOGO 1 29 TOP BEZEL 1 14 FRONT BEZEL TOP COVER 1 30 CHASSIS HANDER 1 15 ODD BUTTON DOWN 1 31 CHASSIS HAND COVER 1 16 O...

Page 116: ...5A w o 3 5 HDD carrier PZ 11900 230 N A Hon Hai Predator Bezel BM351 USB 4 port vertical bezel for HM105B w i one 3 5 HDD carrier PZ 11900 231 CPU CPU Intel Core i7 2600 3 4G 8M 1333 95W D 2 LGA 1155 Sandy Bridge KC 26001 CI7 N A CPU Intel Core i5 2500 6M 1333 95W D 2 3 3G LGA1155 Sandy Bridge KC 25001 CI5 CPU Intel Core i5 2400 6M 1333 95W D 2 LGA1155 Quad Core KC 24001 CI5 CPU Intel Core i5 2300...

Page 117: ...AS Pharaoh 6G SATA III 16MB LF F W JC45 KH 50001 022 HDD SEAGATE 3 5 7200rpm 1000GB ST31000524AS Pharaoh 6G SATA III 32MB LF F W JC45 KH 01K01 016 HDD SEAGATE 3 5 7200rpm 1500GB ST31500341AS Brinks SATA II 32MB LF F W CC4H KH 15K01 002 HDD WD 3 5 7200rpm 500GB WD5000AAKX 221CA0 XL500 1D 6G SATA III 16MB LF F W 15 01H15 KH 50008 022 HDD WD 3 5 7200rpm 1000GB WD10EALX 229BA0 XL500 2D 6G SATA III 32M...

Page 118: ... VGA 288 2N166 010AC GEFORCE GTX460 1GB GDDR5 256BITS SAMSUNG DUAL DVI DP HDMI ATX BRACKET VG PCPGT 460 N A VGA AMD ATI HD6870 1GB DVI DVI HDMI mDP mDP ATX VG A6870 001 288 2E183 000AC HD6850 1GB GDDR5 256bits DVI I DVI D HDMI DP ATX HYNIX DUAL SLOT EXTENDED PCB VG APC68 501 288 3E150 001AC HD5850 1GB GDDR 5 128BITS SAMSUNG DUAL DVI HDMI DP W ATX BKT ROHS VG APC58 501 GTX550 Ti TBD 288 1N184 001AC...

Page 119: ...1 PATA 4 pin power connector 50mm height PCB Full height bracket 700mm power Y cable 1SATA to 1SATA 1PATA PA 14000 041 N A WLAN WN7601R Ralink RT3090 802 11b g n 1x1 WLAN PCI E x1 card NI 10200 037 N A Remote Philips Remote Controller RC2604307 01BG for EMEA pair with RV 11000 007 RT 11300 021 N A Philips Remote Controller RC2604302 01B MSFT code US pair with OVU430008 RT 11300 022 Receiver Philip...

Page 120: ...S 6451 5AE 500W Active PFC 100 127 220 240V PY 5000B 003 Mouse Lite on USB SM 9020B with black color MS 11200 074 N A Lite on RF2 4 SM 9063B with receiver nano dangle SD 9080 MS 11200 073 Primax mouse RF2 4 MORFF9UO black color with receiver nano dangle DGRFF9 MS 11200 078 Primax mouse USB MOF9UO black color MS 11200 079 Primax Optical mouse PS2 MOFGKO MS 11200 082 Primax RF2 4 MORFF9UO black with...

Page 121: ...2 4 107KS Black Brazilian Portuguese KB RF40B 051 Keyboard LITE ON SK 9660B RF2 4 109KS Black Japanese KB RF40B 052 Keyboard LITE ON SK 9660B RF2 4 105KS Black German KB RF40B 053 Keyboard LITE ON SK 9660B RF2 4 105KS Black Italian KB RF40B 054 Keyboard LITE ON SK 9660B RF2 4 105KS Black French KB RF40B 055 Keyboard LITE ON SK 9660B RF2 4 105KS Black Swedish KB RF40B 056 Keyboard LITE ON SK 9660B ...

Page 122: ...d LITE ON SK 9660B RF2 4 105KS Black Turkish Q KB RF40B 074 Keyboard LITE ON SK 9660B RF2 4 105KS Black Arabic French KB RF40B 075 Keyboard LITE ON SK 9660B RF2 4 104KS Black Kazakh KB RF40B 076 Keyboard LITE ON SK 9660B RF2 4 104KS Black Turkmen KB RF40B 077 Keyboard LITE ON SK 9660B RF2 4 105KS Black Nordic KB RF40B 078 Keyboard LITE ON SK 9660B RF2 4 105KS Black English Canadian French KB RF40B...

Page 123: ...X KBRF36211 RF2 4 109KS Black Japanese KB RF40P 011 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black German KB RF40P 012 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black Italian KB RF40P 013 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black French KB RF40P 014 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black Swedish KB RF40P 015 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black UK KB RF40P 016 Keyboard PRIMAX KBRF36211 RF2 ...

Page 124: ...PRIMAX KBRF36211 RF2 4 105KS Black Arabic French KB RF40P 034 Keyboard PRIMAX KBRF36211 RF2 4 104KS Black Kazakh KB RF40P 035 Keyboard PRIMAX KBRF36211 RF2 4 104KS Black Turkmen KB RF40P 036 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black Nordic KB RF40P 037 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black English Canadian French KB RF40P 038 Keyboard PRIMAX KBRF36211 RF2 4 105KS Black Czech Slovak KB RF40...

Page 125: ... SK 9621B USB 105KS Black German KB USB0B 341 Keyboard LITE ON SK 9621B USB 105KS Black Italian KB USB0B 342 Keyboard LITE ON SK 9621B USB 105KS Black French KB USB0B 343 Keyboard LITE ON SK 9621B USB 105KS Black Swedish KB USB0B 344 Keyboard LITE ON SK 9621B USB 105KS Black UK KB USB0B 345 Keyboard LITE ON SK 9621B USB 105KS Black Dutch KB USB0B 346 Keyboard LITE ON SK 9621B USB 105KS Black Swiss...

Page 126: ...yboard LITE ON SK 9621B USB 104KS Black Kazakh KB USB0B 364 Keyboard LITE ON SK 9621B USB 104KS Black Turkmen KB USB0B 365 Keyboard LITE ON SK 9621B USB 105KS Black Nordic KB USB0B 366 Keyboard LITE ON SK 9621B USB 105KS Black English Canadian French KB USB0B 367 Keyboard LITE ON SK 9621B USB 105KS Black Czech Slovak KB USB0B 368 Keyboard LITE ON SK 9621B USB 105KS Black Swiss FR KB USB0B 369 Keyb...

Page 127: ... USB 105KS Black French KB USB0P 014 Keyboard PRIMAX KB36211 USB 105KS Black Swedish KB USB0P 015 Keyboard PRIMAX KB36211 USB 105KS Black UK KB USB0P 016 Keyboard PRIMAX KB36211 USB 105KS Black Dutch KB USB0P 017 Keyboard PRIMAX KB36211 USB 105KS Black Swiss G KB USB0P 018 Keyboard PRIMAX KB36211 USB 105KS Black Belgium KB USB0P 019 Keyboard PRIMAX KB36211 USB 105KS Black Icelandic KB USB0P 020 Ke...

Page 128: ... 036 Keyboard PRIMAX KB36211 USB 105KS Black Nordic KB USB0P 037 Keyboard PRIMAX KB36211 USB 105KS Black English Canadian French KB USB0P 038 Keyboard PRIMAX KB36211 USB 105KS Black Czech Slovak KB USB0P 039 Keyboard PRIMAX KB36211 USB 105KS Black Swiss FR KB USB0P 040 Keyboard PRIMAX KB36211 USB 106KS Black Korean KB USB0P 041 Keyboard PRIMAX KB36211 USB 105KS Black Spanish Latin KB USB0P 083 Key...

Page 129: ...1PS 2105KSBlackUK KB PS20B 130 KeyboardLITE ONSK 9611PS 2105KSBlackDutch KB PS20B 131 KeyboardLITE ONSK 9611PS 2105KSBlackSwiss G KB PS20B 132 KeyboardLITE ONSK 9611PS 2105KSBlackBelgium KB PS20B 133 KeyboardLITE ONSK 9611PS 2105KSBlackIcelandic KB PS20B 134 KeyboardLITE ONSK 9611PS 2105KSBlackNorwegian KB PS20B 135 KeyboardLITE ONSK 9611PS 2104KSBlackHebrew KB PS20B 136 KeyboardLITE ONSK 9611PS 2...

Page 130: ...NSK 9611PS 2105KSBlackCzech Slovak KB PS20B 153 KeyboardLITE ONSK 9611PS 2105KSBlackSwiss FR KB PS20B 154 KeyboardLITE ONSK 9611PS 2106KSBlackKorean KB PS20B 155 Keyboard LITE ON SK 9611 PS 2 105KS Black Spanish Latin KB PS20B 156 Keyboard PRIMAX KB36111 PS 2 104KS Black US KB PS20P 073 Keyboard PRIMAX KB36111 PS 2 104KS Black Traditional Chinese KB PS20P 074 Keyboard PRIMAX KB36111 PS 2 104KS Bla...

Page 131: ...ack Swiss G KB PS20P 090 Keyboard PRIMAX KB36111 PS 2 105KS Black Belgium KB PS20P 091 Keyboard PRIMAX KB36111 PS 2 105KS Black Icelandic KB PS20P 092 Keyboard PRIMAX KB36111 PS 2 105KS Black Norwegian KB PS20P 093 Keyboard PRIMAX KB36111 PS 2 104KS Black Hebrew KB PS20P 094 Keyboard PRIMAX KB36111 PS 2 105KS Black Polish KB PS20P 095 Keyboard PRIMAX KB36111 PS 2 105KS Black Slovenian KB PS20P 096...

Page 132: ...PS20P 107 Keyboard PRIMAX KB36111 PS 2 104KS Black Turkmen KB PS20P 108 Keyboard PRIMAX KB36111 PS 2 105KS Black Nordic KB PS20P 109 Keyboard PRIMAX KB36111 PS 2 105KS Black English Canadian French KB PS20P 110 Keyboard PRIMAX KB36111 PS 2 105KS Black Czech Slovak KB PS20P 111 Keyboard PRIMAX KB36111 PS 2 105KS Black Swiss FR KB PS20P 112 Keyboard PRIMAX KB36111 PS 2 106KS Black Korean KB PS20P 11...

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