Acer Aspire 9100 Series Service Manual Download

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103

Index

L2 cache 19

Mechanical Specification 28
media access

on indicator 11

Memory Check 62
Model Definition 95
Modem 20

Notebook Manager

hotkey 14

num lock

on indicator 11

Online Support Information 100

Panel

Bottom 10
right 8

PC Card 11, 25
PCMCIA 25
Power Management 27
Power System Check

Battery Pack 64
Power Adapter 63, 64

Removing the Battery Pack 44

Second Level Cache 19
speakers

hotkey 14

Standby Mode 27
System

Layout 4

System Check Procedures 61
System Diagnostic Diskette 39
System Memory 19
System Utilities 30
System Utility Diskette 39

Temperature 28

Test Compatible Components 96
Touchpad 19
touchpad

hotkey 14

Touchpad Check 64
Troubleshooting 60

Undetermined Problems 80
USB 25
utility

BIOS 30

Video 24

Resolutions 24

Video controller 19

Windows 2000 Environment Test 97
Windows XP Environment Test 97

Summary of Contents for Aspire 9100 Series

Page 1: ...ed 32 Security 34 Boot 35 Exit 36 BIOS Flash Utility 37 Remove BIOS and HDD Password Utility 38 Chapter 3 Machine Disassembly and Replacement 40 General Information 41 Before You Begin 41 Disassembly Procedure Flowchart 42 Removing the Battery 44 Removing the Hard Disc Drive Module 44 Disassembling the Hard Disc Drive Module 44 Removing the Optical Disc Drive Module 45 Disassembling the Optical Di...

Page 2: ...OM Drive Check 61 Keyboard or Auxiliary Input Device Check 61 Memory Check 62 Power System Check 62 Touchpad Check 64 Display Check 64 Sound Check 65 Insyde MobilePro BIOS POST Beep Code and POST Messages 66 Insyde MobilePro BIOS POST Codes 72 Index of Symptom to FRU Error Message 76 Intermittent Problems 79 Undetermined Problems 80 Chapter 5 Jumper and Connector Locations 82 Top View 82 Bottom Vi...

Page 3: ...Aspire 9100 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 4: ...4 Revision History Please refer to the table below for the updates made on Aspire 9100 service guide Date Chapter Updates ...

Page 5: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 6: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 7: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 8: ...er CrystalBrite T ATI MOBILITYTM RADEON X600 with 128 MB of video memory T Simultaneous LCD and CRT display support T Dual independent display Connectivity T Integrated gigabit Fast Ethernet connection for selected models T Built in 56Kbps fax data modem T Three Universal Serial Bus USB 2 0 ports T InviLinkTM 802 11b g dual band Wireless LAN Audio T 16 bit AC 97 stereo audio T Dual speakers T Sepa...

Page 9: ...e speaker headphone out jack T One audio line in microphone in jack T One infrared CIR port T One IEEE 1394 port T One S video TV out port T One Audio Video in port T One PAL NTSC TV in port T Three USB 2 0 ports T One Consumer infrared CIR port T 3 in 1 MS SM SD card reader ...

Page 10: ...age 39 ALC250 AC LINK page 45 5VAMP Cable USB 0 2 4 6 5VS 3VS 3VALW 5VS Port DEBUG page 43 LPC BUS page 41 3VALW 33MHz KB910 X BUS page 43 Touch Pad LID SW Int KBD page 43 RTC BATT page 50 Power On Off SW LED page 43 page 47 DC DC Interface CPU_CORE 1 5VS VCCP page 55 page 53 page 49 CHARGER 1 8VS VGA_CORE page 54 2 5V 1 2VS 1 25VS page 52 page 48 DC IN 3V 5V 12V Frame Buffer page 22 23 64 128 SST...

Page 11: ...CTOR U2 NORTH BRIDGE JP8 CD ROM CONNECTOR U5 GRAPHICS CHIP JP7 HDD CONNECTOR U6 VGA MEMORY CHIP JP34 TOUCHPAD CONNECTOR U7 VGA MEMORY CHIP JP30 SW DJ BOARD CONNECTOR U8 VGA MEMORY CHIP J25 NOT INSTALL U9 VGA MEMORY CHIP PJP1 BATTERY CONNECTOR JP24 CARD BUS SOCKET JP27 MINI PCI CONNECTOR J23 MS SD MMC CARD READER CONNECTOR JP36 SPEAKER CONNECTOR JP17 MDC CONNECTOR JP12 SINGLE USB CONNECTOR JP26 IEE...

Page 12: ... JP5 TV OUT CONNECTOR JP8 CD ROM CONNECTOR JP6 CRT CONNECTOR JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR PJP1 BATTERY CONNECTOR U16 SOUTH BRIDGE ...

Page 13: ... button Turns the computer on and off 4 Keyboard Inputs data into your computer 5 Palmrest Comfortable support area for your hands when you use the computer 6 Status indicators LEDs Light Emitting Diodes that turn on and off to show the status of the computer and its functions and components 7 Touchpad Touch sensitive pointing device which functions like a computer mouse 8 Click buttons Left and r...

Page 14: ...ernal microphone 4 CIR Receiver Receives remote control infrared signals 5 Arcade Media Volume buttons For use with Acer Arcade and other media playing programs 6 Indicators power Hard disc and battery Light to indicate the computer s status 7 Wireless communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications 8 Latch Locks...

Page 15: ...ve type 5 LED indicator Lights up when the optical drive is active 6 Optical drive eject button Ejects the optical drive tray from the drive 7 Emergency eject hole Ejects the optical drive tray when the computer is turned off Icon Item Port Description 1 3 in 1 card reader Accepts MS SM and SD card Note Only one card can operate at any given time 2 PC card slot Connects to one Type II CardBus PC C...

Page 16: ...jack Connects to a phone line 4 Audio video in port Supports both audio and video input 5 Antenna port Connects to a PAL NTSC TV antenna cable 6 External display port Connects to a display device e g external monitor LCD projector 7 S video out port Connects ta television or display device with S video input 8 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Page 17: ...e the battery pack 2 Battery bay Houses the computer s battery pack 3 Hard disc bay Houses the computer s hard disc secured by a screw 4 Memory comparment House the computer s main memory and Mini PCI Card 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan ...

Page 18: ...hen Numeric Lock is activated 3 Scroll Lock Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode 4 Power Lights when the computer is on 5 Battery indicator Lights when the battery is being charged Media activity Lights when the hard disc or optical drive is active 7 Wireless communication Lights to indicate the status of wireless LAN communic...

Page 19: ...ocated on the upper right corner of the keycaps Lock key Description Caps Lock When is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad...

Page 20: ...e letters in a normal manner Keys Description Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box M Minimizes all windows j M Undoes the minimize all windows R Opens the Run dialog box Application key This key ...

Page 21: ...er Empowering key Fn o Sleep Puts the computer in Sleep mode Fn p Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn q Screen blank Turns the display screen backlight off to save power Press any key to return Fn r Touchpad Toggle Turns the internal touchpad on and off Fn s Speaker on off Turns the spea...

Page 22: ...faq faq12 htm for more information Launch Keys Located above the keyboard next to the power button are two buttons These buttons are called launch keys They are designated as the Internet browser and the Acer Empowering key Press the Empowering key to run the Acer eManager Please see an Internet browser as default but it can be reset by users Fn z Brightness down Decreases the screen brightness Ho...

Page 23: ...9100 Icon Function Description 1 Web broswer Internet browser apllication User programmable 2 eManager eManager launch key User programmable Function Description Acer eManager on page 23 Acer eManager on page 23 ...

Page 24: ...lmrest provides optimum comfort and suuport Touchpad basics The following items teach you how to use the touchpad Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchapd is the same as click...

Page 25: ...ot increase the touchpad s responsiveness Function Left button Right button Touchpad Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button hold finger to the touchpad on the second tap and drag the cursor...

Page 26: ...I O voltage 1 2V BIOS Item Specification BIOS vendor Insyde BIOS BIOS Version AS9100 V1 00 BIOS ROM type Flash ROM BIOS ROM size 512K BIOS package 32 Pin PLCC Supported protocols ACPI 2 0 if available at least 1 0b SMBIOS 2 3 PCI 2 2 Boot Block PXE 2 0 Mobile PC2001 Hard Disk Password INT 13h Extensions PCI Bus Power Management interface Specification EI Torito Bootable CD ROM Format Specification...

Page 27: ...ations Memory Combinations Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 256MB 0MB 256MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 0MB 512MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Realtek RTL8110SBL Supports LAN...

Page 28: ...eads 2 Encoding method MFM Power Requirement Input Voltage V 5V Hard Disk Drive Interface Item Vendor Model Name HGST MORAGA IC25N060ATMR04 0 08K0634 Seagate N2 ST960821A TOSHIBA PLUTO MK6025GAS HGST MORAGA IC25N080ATMR04 0 08K635 Seagate N2 ST9808210A TOSHIBA PLUTO MK6025GAS TOSHIBA PLUTO MK1031GAS SEAGATE N2 ST9100822A Capacity MB 60000 80000 100000 Bytes per sector 512 512 512 Logical heads 16 ...

Page 29: ...r CD RW Write Speed Max 24X 3 600 KB sec for CD R Max 10X 1 500 KB sec for CD RW Max 24X 3 600 KB sec for US RW CAV 24X CAV 24X P CAV 24X 20X 16X CLV 10X 8X 4X CLV 10X 4X P CAV 24X 16X Mounting Orientation Horizontal Vertical All angles Buffer Under Run 2MB Power consumption DC 5v 1 2A Interface Enhanced IDE ATAPI compatible Media compatibility CD 120mm CD ROM Read Only 80mm CD 800 700 650 550MB C...

Page 30: ...C 5V 5 operation DC 5V 8 start up DVD RW Interface Item Specification Vendor model name TOSHIBA TS L532A Performance Specification Transfer rate KB sec 1 Read DVD ROM DVD R CD ROM 2 Write CD R CD RW HS RW US RW 3 ATAPI Interface PIO mode DMA mode Ultra DMA mode MAX 8X CAV MAX 10800kB s MAX 4X CAV MAX 5400kB s MAX 24X CAV MAX 3600kB s 4X 8X CLV MAX 24X ZCLV 4X CLV 4X 8X 10X CLV 8X 10X CLV MAX 16X Z...

Page 31: ...ling Rate Internal microphone Yes Internal speaker Quantity Yes Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10 IRQ11 Video Interface Item Specification Vendor Model Name ATI M24P ATI MOBILITYTM RADEONTM Video memory size 128MB Chip voltage Core 2 5V 1 5V Supports ZV Zoomed Video port NO Graph interface 4X AGP Accelerated Graphic Port Bus Maximum resolution LCD 1600X120...

Page 32: ... Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE 712 Supports card type Type II No Tpye III Number of slots One type II Access location Right side Supports ZV Zoomed Video port NO Supports 32 bit CardBus Yes IRQ17 Keyboard Item Specification Keyboard controller ENE 910 keyboard controller Keyboard vendor Chicony JME Total number of keypads 86 US 87 UK 88 BZ 91 JA ...

Page 33: ...not show Typical Power Consumption watt 3 7 for backlight unit Total 5 26 LCM circuit 1 12 backlight input 4 14 Weight not show 590 Physical Size mm 344 W x222 H x6 5 D 344 W x222 H x6 5 D Support Color Native 262K colours 262K colours Viewing Angle degree Horizontal Right Left Vertial Upper Lower 45 45 15 35 60 60 40 50 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 0 to 50 20 to...

Page 34: ...must meet the EMI requirements of FCC part 15 Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada 2 The subject product rated 200 240V 50Hz must meet the EMC Directive 89 336 EEC 3 The subject product rated 100 120V must meet the VCCI 2 EMI requirements Power Management Power Saving Mode Phenomenon Standby Mode Enter Standby Mode when 1 Standby Hiber...

Page 35: ...62 6Hz 0 51mm peak to peak 62 6 500Hz 4 0G Mechanical Specification Item Specification Dimensions 360 W x 265 D x 32 2 H mm for 15 4 Weight 6 5 Ibs 2 9kg for 15 4 TFT LCD model with battery I O Ports Three USB 2 0 ports IEEE 1394 port Ethernet RJ 45 port Modem RJ 11 port S video TV out NTSC PAL port TV in port1 Audio video in port1 External display VGA port Microphone line in jack Headphones speak...

Page 36: ...Chapter 1 29 ...

Page 37: ...u options Main Advanced Security Boot and Exit Follow these instructions T To choose a menu use the cursor left right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any change...

Page 38: ...ry size of the extended memory in the system Extended Memory size Total memory size CPU Speed CPU Speed Max speed System Time and System Date Sets the system time and date Quiet Boot Mode Control whether Customer Logo and Summary Screen are displayed or not LCD Auto DIM Enabled LCD brightness will automatically lower to save more power when AC is not present Disabled LCD brightness will NOT automa...

Page 39: ... Ports Configure the system s Infrared port using options Disabled and Enabled The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Description Option FIR I O Settings Sets the base I O address and IRQ for Infrared port COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ4 COM4 2E8 IRQ3 ...

Page 40: ...set to ECP DMA1 DMA2 DMA3 Mode Setting Normak 16550 IrDA HPSIR ASK IR FAST IR Description Option Port Definition Sets the mode for the parallel port Standard AT Normal mode AT compatible Bi directional Bi directional mod PS 2 compatible Enhanced Parallel EPP EPP mode Extended Compabilities ECP ECP mode requires DMA channel Standard AT Centronics Bidirectional PS 2 Enhanced Parallel EPP Extended Ca...

Page 41: ...meters in this screen Settings in boldface are the default and suggested parameter settings Set Supervisor User Password If password on boot is required the password must be set otherwise it cannot be enabled The formats of the password are as follows Length 10 characters Characters Alphanumeric keys only The shift status i e Ctrl Shift Alt and Capital are ignored ...

Page 42: ...able devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Parameter Description Option Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility...

Page 43: ...elow describes the parameters in this screen Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system Exit Discarding Changes Allows the user Discards changes made and exits System Setup Load Setup Default Loads default settings for all parameters same as t Discard Changes Allows the user to discard previous changes in CMOS Setup ...

Page 44: ...Diskette before you use the Flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Flash utilities NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Flash 1 Prepare a b...

Page 45: ...any password shown as below 1 User Password 2 Supervisor Password 3 HDD Password 5 Press 1 if you want to clean user password press 2 if you want to clean supervisor password press 3 if you want to clean HDD password 6 If the password has been successfully erased the screen will display Password clean successfully if not the screen will show The function is not supported by this platform 7 If the ...

Page 46: ...39 Chapter 2 ...

Page 47: ...trap and conductive mat for preventing electrostatic discharge T Flat bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat bladed screw driver T Hexed Screw Driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Machine Disassembl...

Page 48: ... the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system NOTE Aspire 9100 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 49: ...ery HDD Module Hinge Caps HDD LCD Module 6 Keyboard Lower Case Assembly 3 3 11 4 Dimm Cover Memory 2 2 Launch Board Modem Cover Modem Board 1 2 CPU RTC Battery Mini PCI Card Plate Thermal Module 4 3 HDD Holder 2 2 Middle Cover Upper Case Assembly Wireless LAN Antenna Touchpad Cover Touchpad Button Pad Touchpad Upper Case Touchpad Cable Touchpad Scroll Key FDD Module VGA Heatsink Plate CPU Heatsink...

Page 50: ...5X IO R00 B SCREW M2 0X0 4P 3FP ZK NL C SCREW M2 5 K 5 2 X0 85 4 ZK NL D SCREW M2 5X0 45 10K NIL E SCREW M2 5X0 45 8K ZBL F SCREW M2 5X0 45P 3F NI G SCREW M3 0X0 8P 3K NL 4 LCD Cushions 4 LCD Bezel Inverter LCD 4 LCD Panel LCD Brackets LCD Coaxial Cable 4 1 LCD Module ...

Page 51: ... Battery on page 44 2 Remove the screw securing the hard disk drive HDD cover 3 Then remove the HDD cover 4 Pull the HDD module backwards as shown 5 Remove the HDD module Disassembling the Hard Disc Drive Module 1 Remove two screw securing the HDD bracket 2 Remove the other two screw on the other side 3 Take out the HDD from the HDD bracket ...

Page 52: ...Push the ODD module outwards with a flat headed screw driver 5 Then remove the ODD module Disassembling the Optical Disc Drive Module 1 Remove two screws securing the ODD bracket 2 Then remove the ODD bracket Removing the Memory 1 See Removing the Battery on page 44 2 Remove the two screws securing the DIMM cover then remove the DIMM cover 3 Pop out the memory 4 Then remove the memory from the DIM...

Page 53: ...Chapter 3 46 ...

Page 54: ...ing the Middle Cover on page 47 3 Remove the four screws securing the keyboard 4 Turn the keyboard over as shown 5 Disconnect the keyboard cable then remove the keyboard Removing the Fan the CPU Thermal Module and the CPU 1 See Removing the Battery on page 44 2 See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 47 4 Remove the three screws securing the system fan 5 Discon...

Page 55: ...e order 1 2 3 then 4 This can help you average the force to each screw therefore the CPU module can be secured well 9 Release the CPU lock with a flat headed screw driver 10 Then detch the CPU from the socket carefully Removing the Wireless LAN Card 1 See Removing the Battery on page 44 2 See Removing the Middle Cover on page 47 3 Pop out the wireless LAN card 4 Disconnect the main and the auxilia...

Page 56: ...sconnect the inverter cable with a flat headed screw driver 5 Take out the LVDS cable then disconnect the LVDS cable 6 Tear off the tape securing the wireless LAN antennae then release the antennae 7 Remove the two screws securing the LCD module on the rear side 8 Remove the two screws securing the LCD module on the bottom 9 Then detach the LCD module carefully ...

Page 57: ...e 49 7 Detach the two rubber pads and the two screw pads 8 Remove the four screws securing the LCD bezel 9 Detach the LCD bezel carefully 10 Remove the nine screws securing the LCD to the LCD panel 11 Take out the LCD assembly from the LCD panel 12 Disconnect the LCD inverter cable 13 Discnnect the LCD inverter board 14 Turn over the LCD 15 Disconnect the LCD cable 16 Remove the four screws securi...

Page 58: ...51 Chapter 3 ...

Page 59: ...er case assembly on the bottom 7 Remove the three screws securing the upper case assembly 8 Disconnect the touchpad cable 9 Disconnect the power board cable 10 Then detach the upper case assembly Removing the Power Board 1 See Removing the Battery on page 44 2 See Removing the Hard Disc Drive Module on page 44 3 See Removing the Optical Disc Drive Module on page 45 4 See Removing the Memory on pag...

Page 60: ...moving the Power Board on page 52 5 See Removing the Upper Case Assembly on page 52 6 Pull back the tape covering the touchpad FFC 7 Disconnect the touchpad FFC the remove it 8 Remove the four screws securing the touchpad bracket 9 Slide the touchpad bracket back as shown 10 Then remove the touchpad bracket 11 Use a flat headed screw driver to detach the touchpad board 12 Then detach the touchpad ...

Page 61: ...W DJ board cable 7 Disconnect the CIR receiver cable 8 Then disconnect the audio board FFC cable 9 Disconnect the speaker set cable 10 Then detach the speaker set from the lower case Removing the SW DJ Board Assembly 1 See Removing the Battery on page 44 2 See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 47 4 See Removing the Power Board on page 52 5 See Removing the Up...

Page 62: ...n page 44 2 See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 47 4 See Removing the Power Board on page 52 5 See Removing the Upper Case Assembly on page 52 6 See Removing the Speaker Set on page 54 7 See Removing the SW DJ Board Assembly on page 54 8 Remove the screw securing the audio board 9 Detach the audio board FFC 10 Release the CIR receiver cable 11 Then detach t...

Page 63: ... the Power Board on page 52 5 See Removing the Upper Case Assembly on page 52 6 Remove the two screws securing the modem board 7 Disconnect the modem board connector 8 Disconnect the modem board cable then remove the board Removing the Main Board 1 See Removing the Battery on page 44 2 See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 47 4 See Removing the Power Board on...

Page 64: ...See Removing the Middle Cover on page 47 3 See Removing the Keyboard on page 47 4 See Removing the Power Board on page 52 5 See Removing the Upper Case Assembly on page 52 6 See Removing the Speaker Set on page 54 7 See Removing the SW DJ Board Assembly on page 54 8 See Removing the Audio Board on page 55 9 See Removing the VGA Thermal Module on page 55 10 See Removing the Modem Board on page 56 1...

Page 65: ...Chapter 3 58 ...

Page 66: ...59 Chapter 3 ...

Page 67: ...ms that were not preinstalled by Acer can cause malfunction make sure all optional equipment is removed from the computer make sure the floppy disk is empty 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 62 POST does not complete No beep or error code...

Page 68: ...drive If the CD DVD drive can read the data from the audio CD The drive does not have problem then go to next step If the CD DVD LED on the front panel does not emit light as it read the data from the audio CD then go to next step However if the CD DVD drive can not read data from the audio CD you may need to clean the CD DVD drive with a CD DVD drive cleaning disk 2 Make sure that the appropriate...

Page 69: ... passmark com to download the shareware BurnIn Test V 3 0 You may test the memory with this program under Window XP environment NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power a...

Page 70: ... do the following T Replace the main board T If the problem is not corrected see Undetermined Problems on page 80 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the DC IN indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge do...

Page 71: ...with the PS 2 mouse function and check if the mouse is working 3 If the PS 2 mouse does not work then check if the main board to switch board FPC is connected well 4 If the main board to switch board FPC is connected well then check if the touch pad FPC connects to the main board properly 5 If there is still an error after you have connected the touch pad FPC to the main board properly then replac...

Page 72: ...art the steps below adjust the speaker volume to an appropriate level 1 Try different audio sources For example employ audio CD and ditital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue next step 2 Connect a set of earphone or external speakers If these devic...

Page 73: ...GE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM test failed short short short long short long DMA CONTROLLER FAULTY DMA controller does not...

Page 74: ...board operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partition signature NOT FOUND No Suspend to Disk partition signature found N A Suspend to Disk part...

Page 75: ...GE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM test failed short short short long short long DMA CONTROLLER FAULTY DMA controller does not...

Page 76: ...board operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partition signature NOT FOUND No Suspend to Disk partition signature found N A Suspend to Disk part...

Page 77: ...GE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM test failed short short short long short long DMA CONTROLLER FAULTY DMA controller does not...

Page 78: ...board operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partition signature NOT FOUND No Suspend to Disk partition signature found N A Suspend to Disk part...

Page 79: ...G_CS_FAST_A20_RESET Turn off FASTA20 for post and check have keyboard 12 DEBUG_POST_SIGNAL_POR Initial PIC enable INT and Signal Power On Reset 13 DEBUG_CS_CHIP_INIT Initialize the Chipset and hook PCI BIOS 14 DEBUG_OEM_ISA_VGA_SEARCH Search For ISA Bus VGA Adapter from address c000 to e000 15 DEBUG_HWIO_SETUP_CTC1 Initialize Counter and Timer chip 16 DEBUG_OEM_SET_CMOS_REGS User register config t...

Page 80: ...sent 32 DEBUG_KEYB_TEST_IRQ1 Clear keyboard buffer and send keyboard command to test Keyboard Interrupt 33 DEBUG_KEYB_TEST_CMD Send keyboard command to turn off keyboard LED and Test some Keyboard Command Byte 34 DEBUG_RAM_FULL_TEST TEST memory procedure for test blank and count all RAM 35 DEBUG_RAM_PROT_ENTRY_2 Eneter the memory protected mode for test all expand memory 36 DEBUG_RAM_TEST_DONE Tes...

Page 81: ... to RAM record in PCI register D3 DEBUG_SEGMENTENABLE_ READWRITE_1 update PCI device segment range attribute registers D4 DEBUG_MAP_MEM_1 Configure PCI device memory registers D5 DEBUG_MAP_IO_1 Configure PCI device I O registers D6 DEBUG_MAP_IRQ_1 Configure PCI device IRQ assignments D7 DEBUG_CONFIG_COM_REG_1 turn on PCI device D8 DEBUG_REVISION_1 PCI 2 x video card rom mapping D9 DEBUG_OEM_DEV_CL...

Page 82: ...settings A4 DEBUG_PNP_INITIALIZE_RTDATA Initialize variable in the PNP BIOS Runtime Data area A5 DEBUG_PNP_HOOK_INT15 Hook INT 15 A6 DEBUG_PNP_SET_COPY_AREA copy and setup PnP BIOS sytem node A7 DEBUG_PNP_OEM_LATE_HOOK Allow the OEM any Last Minute Hooks A8 DEBUG_PNP_WRITE_PROTECT_R T_DAT Write protect RTData Area and NVRAM Copy Buffer and make runtime data checksum A9 DEBUG_PNP_INIT_RETURN PNP BI...

Page 83: ...ard Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 62 Battery pack Power adapter Hard drive battery c...

Page 84: ...not enter hibernation Keyboard if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the LCD LCD cover switch Main board The system doe...

Page 85: ...e USB ports Test one USB port each time USB socket is firmly secured to the main board Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence Keyboard one or more keys does ...

Page 86: ...est for several times to isolate the problem 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors If an error is detected by the main battery test see Check the Power Adapter on page 63 If an error is detected by the display test see Index of Symptom to FRU Error Message on page 76 If an error is detected...

Page 87: ... operating correctly See Power System Check on page 62 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the proble...

Page 88: ...81 Chapter 4 ...

Page 89: ...ROM CONNECTOR U5 GRAPHICS CHIP JP7 HDD CONNECTOR U6 VGA MEMORY CHIP JP34 TOUCHPAD CONNECTOR U7 VGA MEMORY CHIP JP30 SW DJ BOARD CONNECTOR U8 VGA MEMORY CHIP J25 NOT INSTALL U9 VGA MEMORY CHIP PJP1 BATTERY CONNECTOR JP24 CARD BUS SOCKET JP27 MINI PCI CONNECTOR J23 MS SD MMC CARD READER CONNECTOR JP36 SPEAKER CONNECTOR JP17 MDC CONNECTOR JP12 SINGLE USB CONNECTOR JP26 IEEE1394 CONNECTOR SW1 LID SWIT...

Page 90: ...TV OUT CONNECTOR JP8 CD ROM CONNECTOR JP6 CRT CONNECTOR JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR PJP1 BATTERY CONNECTOR U16 SOUTH BRIDGE SW Settings ...

Page 91: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

Page 92: ...85 Chapter 6 Aspire 9100 Exploded Diagram ...

Page 93: ...0A 001 Battery BATTERY LI ION 8 CELLS 4 3AH SANYO 4UR18650F 2 CPL 15 BT 00803 005 BATTERY LI ION 8 CELLS 4 3AH SONY LIP8151CMPCFSY6 BT 00804 004 Boards MODEM BOARD FOXCONN T60M283 15 54 A52V5 001 MINI PCI WIRELESS BOARD 802 11b G INTEL WM3B2200 KI CAX01 008 POWER BOARD W FFC CABLE 55 A52V5 001 SW DJ BOARD W FFC CABLE 55 A52V5 002 AUDIO BOARD W CIR FFC WIRE CABLE 55 A52V5 003 ...

Page 94: ...D DENMARK 3PIN 27 A52V5 006 POWER CORD ITALY 3PIN 27 A52V5 007 POWER CORD SWISS 3PIN 27 A52V5 008 POWER CORD KOREA 3PIN 27 A52V5 009 POWER CORD SOUTH AFRICA 3PIN 27 A52V5 010 POWER CORD 3 PIN 125V 27 01618 051 Case Cover Bracket Assembly MIDDLE COVER W NAME PLATE BUTTON 42 A52V5 001 LOWER CASE W DIMM DOOR SW DJ PLATE W O SPEAKER 60 A52V5 001 UPPER CASE W TP TP BOARD TP FFC AND BRACKET 60 A52V5 002...

Page 95: ...C N0001 730 INTEL PENTIUM M 1 73G 2M 533FSB uFCPGA2 SL7SA C 1 STEPPING KC N0001 740 INTEL PENTIUM M 1 87G 2M 533FSB uFCPGA2 SL7S9 C 1 STEPPING KC N0001 750 INTEL PENTIUM M 2 0G 2M 533FSB uFCPGA2 SL7SM C 1 STEPPING KC N0001 760 INTEL PENTIUM M 2 13G 2M 533FSB uFCPGA2 SL7SL C 1 STEPPING KC N0001 770 Combo DRIVE VD CDRW COMBO MODULE TOSHIBAN TS L462A 6M A52V5 001 Aspire 1360 Picture No Partname And D...

Page 96: ...3 OPTICAL DEVICE BRACKET 33 A52V5 003 DVD RW DRIVE DVD DUAL MODULE DL TOSHIBA TS L532A 6M A52V5 002 DVD DUAL DRIVE DL TOSHIBA TS L532A W BEZEL KO 00801 008 OPTICAL DEVICE BRACKET 33 A52V5 003 HDD HARD DISK DRIVe Aspire 1360 Picture No Partname And Description Part Number ...

Page 97: ...W 3 01 KH 08001 012 HDD 100GB 2 5IN 4200RPM TOSHIBA PLUTO MK1031GAS F W AA20 KH 10004 001 HDD 100GB 2 5IN 4200RPM SEAGATE N2 ST9100822A F W 3 01 KH 10001 001 CASE COVER BRACKET ASSEMBLY HDD BRACKET 33 A52V5 004 HDD COVER 42 A52V5 003 KEYBOARD KEYBOARD CHICONY ARABIC KB A5203 018 KEYBOARD CHICONY BELGIAN KB A5203 007 KEYBOARD CHICONY CZECH KB A5203 010 KEYBOARD CHICONY DENMARK KB A5203 015 KEYBOARD...

Page 98: ...ARD JME GERMAN KB A5205 001 KEYBOARD JME GREECE KB A5205 016 KEYBOARD JME HUNGARY KB A5205 011 KEYBOARD JME ITALY KB A5205 003 KEYBOARD JME NORWAY KB A5205 014 KEYBOARD JME PORTUGUESE KB A5205 009 KEYBOARD JME RUSSIAN KB A5205 012 KEYBOARD JME SPAIN KB A5205 008 KEYBOARD JME SWEDEN KB A5205 013 KEYBOARD JME SWISS G KB A5205 005 KEYBOARD JME THAILAND KB A5205 019 KEYBOARD JME TRADITIONAL CHINESE KB...

Page 99: ...V5 001 LCD CABLE 15 4 WXGA 50 A52V5 003 INVENTER CABLE 50 A52V5 004 LCD PANEL WITH LOGO W ANTENNA 15 4 60 A52V5 003 LCD BEZEL 15 4 IN 60 A52V5 004 LCD BRACKET L 33 A52V5 005 Aspire 1360 Picture No Partname And Description Part Number ...

Page 100: ...O CPU MEMORY TBD PCMCIA SLOT 22 A52V5 001 MEMORY MEMORY DDR333 256MB SAMSUNG M470L3224FT0 CB3 KN 2560B 008 MEMORY DDR333 256MB INFINEON HYS64D32020HDL 6 C 11u KN 25602 012 MEMORY DDR333 256MB HYNIX HYMD232M646D6 JAA KN 2560G 001 MEMORY DDR333 512MB SAMSUNG M470L6524 FT0 CB3 KN 5120B 006 MEMORY DDR333 256MB INFINEON HYS64D64020HBDL 6 C 11u KN 51202 025 FAN FAN 23 A52V5 001 Heatsink THERMAL MODULE C...

Page 101: ... LZ A2902 001 MCERC 200 REMOTE CONTROLLER LC MCE05 001 MCEIR 210 RECEIVER LC MCE05 002 MCEBS 220 IR BLASTER LC MCE05 003 SCREW SCREW F040 9 5 0X5 0 9 5X IO R00 86 A52V5 001 SCREW M2 0X0 4P 3FP ZK NL 86 A52V5 002 SCREW M2 5 K 5 2 X0 85 4 ZK NL 86 A52V5 003 SCREW M2 5X0 45 10K NIL 86 A52V5 004 SCREW M2 5X0 45 8K ZBL 86 A52V5 005 SCREW M2 5X0 45P 3F NI 86 A52V5 006 SCREW M3 0X0 8P 3K NL 86 A52V5 007 ...

Page 102: ...el Number CPU LCD Memory HDD GB Remote Controller Card Reader Wireless LAN AS9104W LMi PM760 N15 4WXG AGH 2 256 2 256 2 512 80 100 for France Italy UK 100 STRC 100 PCMCIA 3 in 1 INT2200 BG_MW Model Definition and Configuration Appendix A ...

Page 103: ...der Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 9100 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 104: ...O MK6025GAS 60G HGST MORAGA 60G 4200RPM IC25N020ATMR04 0 08K0634 80G SEAGATE 2 5 4 2RPM N2ST9808210A 80G TOSHIBA 2 5 4200RPM PLUTO MK8025GAS 80G HGST MORAGA 4200RPM IC25N0 80ATMR04 0 08K635 100G SEAGATE N2 4 2RPM ST9100822A 100G TOSHIBA 2 5 4200RPM PLUTO MK1031GAS DVD CD RW Combo 24X TOSHIBA TS L462 QSI SBW 243 LF LITEON SOSC 24083K DVD Dual 8X TOSHIBA TS L532A PIONEER DVR K15RA AC Adapter 3 pin L...

Page 105: ... HP DeskJet 890C HP DeskJet 880C Parallel Interface HP LaserJet 6MP HP LaserJet 2200 I O USB Keyboard Mouse Chicony USB Keyboard KU 8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M BB48 Microsoft IntelliMouse Optical USB Interface I O PS2 Serial Keyboard Mouse IBM 101 key keyboard IBM 109 key keybo...

Page 106: ... USB Hub 4 Port 4 Port Hub USB 2 0 I O Access Point 802 11b Hitachi DC CN3300 Lucent RG 1000 Lucent WavePoint II Cisco Aironet 350 Orinoco AP 500 I O Acess Point 802 11a b Intel Dual Pro Wireless 5000 I O Acess Point 802 11a Intel Pro Wireless 5000 PCMCIA PCMCIA ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click 40MB Sony Memory Stick 64MB Apacer SD Flash Card 128MB Transcedn SD Card 32MB PCM...

Page 107: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 108: ...101 Appendix C ...

Page 109: ...c 19 CPU core voltage 19 I O voltage 19 package 19 type 19 D DIMM Combinations 20 Disassembly Battery Pack 43 Procedure Flowchart 42 Display 1 display hotkeys 14 Display Standby Mode 27 DVD ROM Interface 22 23 E Environmental Requirements 28 Error Symptom to Spare Part Index 66 External CD ROM Drive Check 61 F Features 1 Flash Utility 37 Floppy Disk Drive Interface 21 FRU Field Replaceable Unit Li...

Page 110: ...wer Adapter 63 64 R Removing the Battery Pack 44 S Second Level Cache 19 speakers hotkey 14 Standby Mode 27 System Layout 4 System Check Procedures 61 System Diagnostic Diskette 39 System Memory 19 System Utilities 30 System Utility Diskette 39 T Temperature 28 Test Compatible Components 96 Touchpad 19 touchpad hotkey 14 Touchpad Check 64 Troubleshooting 60 U Undetermined Problems 80 USB 25 utilit...

Page 111: ...Index 104 ...

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