Acer Aspire 4930 Series Service Manual Download

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Appendix A

186

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Thailand

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Australia/
New
Zealand

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306.00
2

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N120
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AAP

Malaysia

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30J.00
8

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MCEMA1
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6L/5R/
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C_AN

ATTL5
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Model

Country

Acer

Part

Descriptio

CPU

LCD

DIMM

HDD 1

(GB)

ODD

Wirele

LAN

Blueto

oth

VOIP

Phone

Summary of Contents for Aspire 4930 Series

Page 1: ...Aspire 4930 4930G Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 4930 Series service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...sentation Management 22 Acer eDataSecurity Management for selected models 23 Acer eLock Management 24 Acer eRecovery Management 25 Acer eSettings Management 26 Windows Mobility Center 27 Using the System Utilities 28 Acer GridVista dual display compatible 28 Launch Manager 29 Norton Internet Security 30 Hardware Specifications and Configurations 31 System Utilities 39 BIOS Setup Utility 39 Navigat...

Page 8: ...uetooth board 101 Removing the Modem Module 103 Removing the Main Board 106 Removing the Thermal Module 110 Removing the CPU 112 Removing the CPU Fan 114 Removing the HDMI Module 116 LCD Module Disassembly Process 118 LCD Module Disassembly Flowchart 118 Removing the LCD Bezel 119 Removing the Inverter Board 121 Removing the Camera Module 123 Removing the LCD Panel 125 Removing the LCD Brackets an...

Page 9: ...158 HDD Not Operating Correctly 159 ODD Failure 160 USB Failure Rightside 163 Modem Function Failure 163 Wireless Function Failure 164 EasyTouch Button Failure 164 MediaTouch Button Failure 165 Fingerprint Reader Failure 165 Thermal Unit Failure 166 HDTV Switch Failure 166 External Mouse Failure 167 Other Failures 167 Intermittent Problems 168 Undetermined Problems 168 Jumper and Connector Locatio...

Page 10: ...X Table of Contents ...

Page 11: ...MM modules TV Tuner Digital TV tuner supporting DVB T Display and graphics 14 1 WXGA 1280 x 800 Mobile Intel GM45 Express Chipset NVIDIA GeForce 9300M GS 9600M GT For Aspire 4390G only Storage subsystem 2 5 hard disk drive Optical drive options Blu ray Disc DVD Super Multi double layerdrive DVD Super Multi double layer drive 5 in 1 card reader Audio Dolby certified surround sound system with two b...

Page 12: ...it Ethernet Wake on LAN ready Modem 56K ITU V 92 Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 48 8 W 4400 mAh 3 pin 90 W AC adapter 3 pin 65 W AC adapter Energy Star 4 0 Special keys and controls 88 89 93 key keyboard Touch Pad pointing device Empowering Key Easy launch buttons WLAN Internet email Bluetoot...

Page 13: ...eaker line out port with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models ...

Page 14: ...4 Chapter 1 System Block Diagram ...

Page 15: ...splay screen Also called Liquid Crystal Display LCD displays computer output 4 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 5 Empowering key Launch Acer Empowering Technology 6 Easy launch buttons Buttons for launching frequently used program 7 Palmrest Comfortable support area for your hands when you use the computer 8 To...

Page 16: ...the computer s functions and components 11 Keyboard For entering data into your computer 12 Speakers Left and right speakers deliver stereo audio output 13 Acer MediaTouch keys For use with Acer Arcade and other media playing programs 14 Power button Turns the computer on and off No Icon Item Description 1 CIR receiver Receives signals from a remote control 2 5 in 1 card reader Accepts Secure Digi...

Page 17: ...a television or display device with HDMI input 5 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 6 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 7 Microphone in jack Accepts input from external microphones 8 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones 9 Unlimited volume control whe...

Page 18: ... button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 6 Modem RJ 11 port Connects to a phone line 7 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 8 DC in jack Connects to an AC adapter No Ico...

Page 19: ... battery for removal 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured with screws 5 Battery lock Locks the battery in position 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan ...

Page 20: ...ging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated ...

Page 21: ...and programmable buttons run the Acer Launch Manager Icon Function Description Empowering Technology Launch Acer Empowering Technology user programmable Acer Arcade Launch Acer Arcade utility Wireless communication button indicator Enables disables the wireless function Indicates the status of wireless LAN communication Web browser Internet browser user Programmable Mail Email application user Pro...

Page 22: ...certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications NOTE When using the Touch Pad keep it and your fingers dry and clean The Touch Pad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the Touch Pad s respon...

Page 23: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 24: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 25: ...ement Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touch Pad toggle Turns the internal Touch Pad on and off Fn F8 Speaker togg...

Page 26: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 27: ...Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily For more information right click on the Empowering Technology toolbar then select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initialize the ...

Page 28: ...t Management from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu You can also set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the option to manually adjust the settings to match your needs ...

Page 29: ...er Empowering Technology program group in Start menu or right click the Windows power icon in the system tray and select Acer ePower Management Using power plans Acer ePower Management comes with three predefined power plans Balanced High performance and Power saver You can also create customized power plans You can create switch between edit delete and restore power plans as described below View ...

Page 30: ...omponents to extend battery life 1 Switch to the power plan you wish to edit 2 Adjust settings as required 3 Click Apply to save your new settings To delete a power plan You cannot delete the power plan you are currently using If you want to delete the active power plan switch to another one first 1 Select the power plan you wish to delete from the drop down list 2 Click the Delete Power Plan icon...

Page 31: ...control the enhanced sound effects of Dolby Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in vivid detail ...

Page 32: ...be automatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting NOTE If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management a...

Page 33: ...t Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password This password will be used to encrypt files by default or you can choose to enter your own password when encrypting a file NOTE The password used to encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is...

Page 34: ...that can be mounted as a file system when plugged into the system Optical Drive Devices includes any kind of CD ROM DVD ROM HD DVD or Blu ray drive devices Floppy Drive Devices 3 5 inch floppy drives only To use Acer eLock Management the Empowering Technology password must be set first Once set you can apply locks to any of the devices types Lock s will immediately be set without any reboot necess...

Page 35: ...al backups to hard disk or optical disc Creation of backups Factory default image User backup image Current system configuration Application backup Restore and recovery Factory default image User backup image From previously created CD DVD Reinstall applications drivers NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optica...

Page 36: ...nt allows you to inspect hardware specifications set BIOS passwords and modify boot options Acer eSettings Management also Provides a simple graphical user interface for navigation Prints and saves hardware specifications Lets you set an asset tag for your system ...

Page 37: ...wireless networking on off external display settings display orientation and synchronization status Windows Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing folders overview sharing service on or off and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Center Use the shortcut key X Start Windows Mobility Center f...

Page 38: ...njoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor i...

Page 39: ...ridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Launch Manager Launch Manager allows you to set the four easy launch buttons located ab...

Page 40: ...Scan to scan your system 4 When the scan is complete review the results of the scan NOTE For optimal security run a Full System Scan when scanning your computer for the first time You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background so that you do not h...

Page 41: ...ification BIOS vendor Insyde BIOS Version 1 00 MP version BIOS ROM type Macronix_MX25L8005 EON_EN25F80 BIOS ROM size 1M bytes BIOS package SPI Flash part Supported protocols ACPI 1 0b 2 0 3 0 PCI 2 2 or later System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a SMBIOS 2 4 or later BIOS Boot Specification Compal Phoenix Intel Simple Boot Flag 1 0 Boot Block PCI Bus Power Management...

Page 42: ... 64bit OS with two 2GB SODIMM Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 800 MHz Supports DIMM voltage 1 8V and 0 9V Supports DIMM package 200 pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 256...

Page 43: ... for Centrino platform Atheros WLAN XB63 and Broadcom WLAN BCM4312 for Non Centrino Data throughput 11 54 Mbps up to 270 Mbps for Draft N Protocol 802 11b g Draft N Interface PCI bus mini PCI socket for wireless module Item Vendor Model Name HGST 2 5 HTS542580K9SA0 0 BRONCO B SATA II WD 2 5 WD800BEVS 22RST0 ML80 SATA HGST 2 5 HTS542512K9SA00 BRONCO B SATA II WD 2 5 WD1600BEVS 22RST0 ML80 SATA HGST...

Page 44: ...ained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface SATA Applicable disc format Applicable media types CD ROM CD R and CD RW DVD ROM 4 7G 8 54G single layer on single double side Read Only DVD ROM dual layer PTP OTP on single double side Read Only DVD R 3 9G 4 7G for General and Authoring DVD RW DVD RW 4 7G DVD R DVD R DL DVD R DL DVD RAM CD DA CD TEXT CD ROM Mode 1 CD...

Page 45: ...ory size 256 MB Item Specification Chipset ICH9M USB Compliancy Level 2 0 OHCI USB 1 1 and USB 2 0 Host controller Number of USB port 3 Location Two on the left side one on the right side Serial port function control Enable Disable by BIOS Setup Item Controller Core logic Intel Cantiga GM 45 PM 45 ICH9M Express Chipset VGA UMA LAN Realtek RTL8111C GR USB 2 0 Intel ICH9M Super I O controller N A MO...

Page 46: ...Pixel Pitch 0 2373 0 2373 mm Pixel Arrangement R G B Vertical Stripe Display Mode Transmissive mode normally white Typical White Luminance cd m2 also called Brightness 200 cd m2 Typ 5 point Luminance Uniformity 1 3 max Contrast Ratio 300 minimum Response Time Optical Rise Time Fall Time msec 16 Nominal Input Voltage VDD 3 3V Typical Power Consumption watt 1 4W max Weight without inverter 400g max ...

Page 47: ...damage Efficiency Meet EPA level 4 requirement ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power...

Page 48: ...38 Chapter 1 ...

Page 49: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 50: ...nit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environm...

Page 51: ... Allows startup to skip certain tests while booting decreasing the time needed to boot the system Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden...

Page 52: ...l Configuration menu Serial Port A Infrared Port Azalia LAN IDE Configuration Enter the IDE Configuration menu IDE Controller HDC Configure as ACHI Option ROM Support SATA Port 0 1 4 and 5 Hotplug Channel 1 to 4 Master and Slave Video Configuration Enter the Video Configuration menu IGD Device2 Function1 IGD Pre allocate Memory IGD DVMT Size Clock Chip Intialize Enabled CK SSC IGD Boot Type IGD LC...

Page 53: ...atency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET Support Base Address Select Express Card Disable or Enable the Express Card solution for windows Standby and Hibernation N A PCI Express Root Port 1 to 6 Enter the PCI Port 1 to 6 configuration menus VC1 Enable ASPM URR FER NFER CER CTO SEFE SENFE SECE PME Interrupt PME SCI Hot Plug SCI ASF Configuration Enter the ASF Con...

Page 54: ... either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD Password Enter HDD Password Password on Boot Defines whether a password is required...

Page 55: ... Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears...

Page 56: ...ing the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual curren...

Page 57: ... States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi directional PROCHOT Dynamic FSB Switching Turbo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Fan On Temp Throttle On Temp InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help XAdvanced CPU Control These items control XPl...

Page 58: ... up when the system power is off and a PCI Power Management Enable wake up event occurs N A Wake on Modem Ring Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing N A Auto wake on S5 Disable or Enable auto wake up by date and time or at a fixed time everyday N A Quickly S4 Resume Disable or Enable optional quick boot from S4 Resume N A Paramete...

Page 59: ...5 Information Main Advanced Security Power Boot Exit Item Specific Help Boot priority order Use or to select a device then press 1 IDE0 Hitachi HTS542516K9SA00 F5 to move it down the 2 IDE1 Slimtype DVD A DS8A2S list or F6 to move 3 USB FDD it up the list Press 4 Network Boot Realtek Boot Agent Esc to escape the menu 5 USB HDD 6 USB CDROM F1 Help Select Item F5 F6 Change Item F9 Setup Default ESC ...

Page 60: ...CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help Exit Saving Changes Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults CMOS Discard Changes Sav...

Page 61: ... Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootab...

Page 62: ...ou key in wrong HDD password for three time HDD password error code would display on the screen See the image below If you need to solve HDD password locked problem you can run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 3 Choose one upper case string Reboot system and key in 0KJFN42 or UVEIQ96 to HDD user password ...

Page 63: ...Chapter 2 53 ...

Page 64: ...or three time System Disabled would display on the screen See the image below If you need to solve BIOS password locked problem you can run BIOS_PW EXE 1 Key in bios_pw 14452 0 2 Choose one upper case string Reboot the system and key in qjjg9vy or 07yqmjd to BIOS user password ...

Page 65: ...Chapter 2 55 ...

Page 66: ...56 Chapter 2 ...

Page 67: ...the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the com...

Page 68: ...disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Par...

Page 69: ...ou a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Item Screw Color Part No ...

Page 70: ...g the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 ...

Page 71: ...Chapter 3 61 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 1 2 2 Pull it out from the slot ...

Page 72: ...62 Chapter 3 Removing the ExpressCard dummy card 1 Push the ExpressCard dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 73: ...ng the SD dummy card on page 61 3 See Removing the ExpressCard dummy card on page 62 4 Remove the five screws from the memory HDD and WLAN bays 5 Carefully open the memory cover Step Size Quantity Color Torque Memory Cover M2 5 8 NL 2 Black HDD Cover M2 6 NL 2 Black WLAN Cover M2 5 8 NL 1 Black ...

Page 74: ...64 Chapter 3 6 Remove the HDD cover as shown 7 Remove the WLAN cover as shown ...

Page 75: ...ery Pack on page 60 2 Remove the Memory Module cover See Removing the Lower Covers on page 63 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module 4 Remove the DIMM module 5 Repeat steps for the second DIMM module if present ...

Page 76: ...age 60 2 Remove the WLAN cover See Removing the Lower Covers on page 63 3 Disconnect the antenna cables from the WLAN board 4 Move the antenna away and remove the two screws A on the WLAN board to release the WLAN board Step Size Quantity Color Torque 1 2 M2 x L3 2 Black 1 6 kgf cm ...

Page 77: ...Chapter 3 67 5 Detach the WLAN board from the WLAN socket NOTE When attaching the antenna back to the WLAN board make sure the cables are arranged properly ...

Page 78: ...move the HDD cover See Removing the Lower Covers on page 63 3 Use the mylar tab to slide and lift up the hard disk drive module to remove NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the four screws securing the hard disk to the carrier ...

Page 79: ...Chapter 3 69 5 Remove the HDD from the carrier ...

Page 80: ... Drive Module 1 See Removing the Battery Pack on page 60 2 Remove the Memory cover See Removing the Lower Covers on page 63 3 Remove the screw securing the ODD module 4 Carefully use a plastic screw driver to release the locking catch ...

Page 81: ...Chapter 3 71 5 Pull the optical drive module out from the main unit 6 Remove the two screws A securing the ODD bracket and remove the ODD bracket from the optical disk drive module ...

Page 82: ... Insert a pin in the eject hole of the ODD to eject the ODD tray 8 Press down on the locking catch to release the ODD cover and remove Step Size Quantity Color Torque 1 M2 5 x L5 1 Black 5 M2 x L4 3 Black 1 6 Kgf cm ...

Page 83: ...Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw Color Part No A M2 x L3 Black 86 00D29 620 D M2 x L5 Black 86 00E32 725 F M2 x L4 Black 86 00F24 724 H M2 5 x L8 Black 86 00E34 738 ...

Page 84: ...ended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 60 2 Locate and remove the two securing screws as shown 3 Turn the computer over and open the LCD module fully to expose the Switch Cover 4 Lift the Switch Cover as shown leftside first Step Size Quantity Color Torque 2 M2 5 x 5 2 Black ...

Page 85: ...Chapter 3 75 5 Turn the Switch Cover over to expose the interface cable and detach it using the tweezers 6 Lift the Switch Cover clear of the chassis ...

Page 86: ...76 Chapter 3 Removing the Keyboard 1 See Removing the Battery Pack on page 60 2 Push down on the two latches securing the keyboard to the upper case 3 Lift the keyboard away from the chassis as shown ...

Page 87: ...Chapter 3 77 4 Turn over the keyboard on the Touch Pad area 5 Disconnect both sides of the keyboard cable from the mainboard to remove the keyboard ...

Page 88: ...78 Chapter 3 Removing the Antenna 1 Remove the Antenna Cables from the securing pins as shown ...

Page 89: ...Chapter 3 79 2 Turn the computer over Remove the adhesive tape from the antenna cable 3 Feed the antenna cables from the underside of the computer ...

Page 90: ...80 Chapter 3 4 Remove the Antenna Cables from the securing pins as shown 5 Pull the cables under the speaker panel as shown ...

Page 91: ...Chapter 3 81 6 Place the antenna cable as shown to avoid damaging them ...

Page 92: ...3 See Removing the WLAN Board Module on page 66 4 See Removing the Keyboard on page 76 5 See Removing the Antenna on page 78 6 Remove the two securing screws from the bottom of the chassis 7 Turn the computer over Disconnect the three LCD interface cables from the chassis Step Size Quantity Color Torque 6 M2 5 5 NL 2 Black ...

Page 93: ...Chapter 3 83 8 Remove the six securing screws from the LCD module 9 Carefully remove the LCD module from the chassis Step Size Quantity Color Torque 8 M2 5 8 NL 4 Black 8 M2 5 5 NL 2 Black ...

Page 94: ...oving the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Switch Cover on page 74 10 See Removing the Keyboard on page 76 11 See Removing the LCD Module on page 82 12 Turn the computer over Remove the eight screws on the bottom panel Step Size Quantity C...

Page 95: ...Chapter 3 85 13 Turn the computer over Remove the seven screws on the top panel 14 Disconnect the five cables from the mainboard as shown Step Size Quantity Color Torque 13 M2 5 5 NL 7 Black A B C D E ...

Page 96: ...as shown Release the securing latches and disconnect B as shown Release the securing latches and disconnect C as shown Release the securing latches and disconnect D as shown Release the securing latches and disconnect E as shown ...

Page 97: ...Chapter 3 87 15 Remove the upper cover by lifting upward from the chassis rear edge first 16 Turn the upper cover over The upper cover appears as follows ...

Page 98: ...e Lower Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Disconnect the Touch Pad cable from the Touch Pad boa...

Page 99: ...Chapter 3 89 13 Move the Finger Print Reader FFC cable out of the way to prevent damage 14 Remove the two securing screws from the Touch Pad bracket Step Size Quantity Color Torque 14 M2 3 NL 2 Black ...

Page 100: ...90 Chapter 3 15 Remove the Touch Pad bracket IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover ...

Page 101: ... Lower Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the securing screw from the Finger Print Reader...

Page 102: ...92 Chapter 3 13 Remove the Finger Print Reader board from the Upper Cover ...

Page 103: ... 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the two screws from the Launch Board Step Size Quantity Color Torque...

Page 104: ...94 Chapter 3 13 Remove the Launch Board from the Upper Cover ...

Page 105: ... the Lower Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the adhesive tape from the speaker cable ...

Page 106: ...96 Chapter 3 13 Remove the four screws holding the Speaker Module in place 14 Remove the Speaker Module from the upper case Step Size Quantity Color Torque 13 M2 3 NL 4 Black ...

Page 107: ...emoving the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Ensure the Switch Board cable is free from any obstructions 13 Turn the Upper Cover Re...

Page 108: ... Pack on page 60 2 See Removing the SD dummy card on page 61 3 See Removing the ExpressCard dummy card on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Rem...

Page 109: ... 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the securing screw from the I O Board Step Size Quantity Color Torque 1...

Page 110: ...100 Chapter 3 13 Lift the I O Board clear of the Lower cover 14 Disconnect the I O Board cable and remove the board ...

Page 111: ...63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the securing screw from the Bluetooth board Step Size Quantity Color ...

Page 112: ...102 Chapter 3 13 Lift the Bluetooth board away from the main board and disconnect the mainboard cable 14 Disconnect the cable from the mainboard ...

Page 113: ...Covers on page 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Remove the adhesive tape securing the Modem cable to the Lowe...

Page 114: ...104 Chapter 3 13 Remove the RJ 11 port from the leftside of the Lower Cover 14 Disconnect the Modem cable from the Modem module ...

Page 115: ...Chapter 3 105 15 Remove the two screws securing the Modem module 16 Remove the Modem module from the Lower Cover Step Size Quantity Color Torque 17 M2 3 NL 2 Black ...

Page 116: ... Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 Disconnect the power jack from the power port on the Lower Cover 13 Lift the cabling clear of the secu...

Page 117: ...Chapter 3 107 14 Remove the securing screw from the Mainboard 15 Remove the main board rightside first as shown Step Size Quantity Color Torque 16 M2 5 5 NL 1 Black ...

Page 118: ...108 Chapter 3 16 Release the securing latches and remove the Switch Cover FFC 17 Turn the Mainboard over Disconnect the I O Cable from the Mainboard ...

Page 119: ...Chapter 3 109 18 Disconnect the DC IN Cable from the Mainboard ...

Page 120: ...M Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 See Removing the Main Board on page 106 13 Remove the four securing screws from the Thermal Module St...

Page 121: ...Chapter 3 111 14 Lift the Thermal Module clear of the Mainboard ...

Page 122: ... 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 See Removing the Main Board on page 106 13 See Removing the Thermal Module on page 110 14 Using a flat screwdriver turn ...

Page 123: ...Chapter 3 113 15 Lift the CPU clear of the Mainboard ...

Page 124: ...ge 63 5 See Removing the DIMM Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 See Removing the Main Board on page 106 13 Disconnect the Fan cable from ...

Page 125: ...Chapter 3 115 14 Remove the three securing screws from the Fan module 15 Lift the Fan module clear of the Mainboard Step Size Quantity Color Torque 16 M2 4 NI NL 3 Black ...

Page 126: ... Module on page 65 6 See Removing the WLAN Board Module on page 66 7 See Removing the Hard Disk Drive Module on page 68 8 See Removing the Optical Drive Module on page 70 9 See Removing the Keyboard on page 76 10 See Removing the LCD Module on page 82 11 See Removing the Upper Cover on page 84 12 See Removing the Main Board on page 106 13 Remove the two securing screws from the HDMI Module Step Si...

Page 127: ...Chapter 3 117 14 Remove the HDMI Module as shown ...

Page 128: ...8 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw Color Part No E M2 5 x L5 Black 86 00F87 735 G M2 x L3 Silver 86 9A552 3R0 I M2 5 x L4 Silver 86 00E41 134 ...

Page 129: ...d dummy card on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 Remove the two upper and two lower bezel screw caps 9 Remove the four securing screws from the LCD module Step Size Quantity Color Torque 9 M2 5 5 NL 4 Black ...

Page 130: ...120 Chapter 3 10 Lift up the bezel rightside first and remove it from the LCD Module ...

Page 131: ...1 3 See Removing the ExpressCard dummy card on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 Disconnect the left and right Inverter board cables as shown ...

Page 132: ...122 Chapter 3 10 Remove the securing screw from the Inverter board 11 Lift the Inverter board clear of the LCM Module Step Size Quantity Color Torque 10 M2 5 5 NL 1 Black ...

Page 133: ... page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 Disconnect the Camera Module cable as shown 10 Remove the two securing screws from the Camera Module Step Size Quantity Color Torque 10 M2 3 NL 2 Black ...

Page 134: ...124 Chapter 3 11 Lift the Camera Module clear of the LCD Module ...

Page 135: ...page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 Remove the two securing screws from the LCD Module 10 Lift the LCD Panel clear of the LCD Module Step Size Quantity Color Torque 9 M2 5 5 NL 2 Black ...

Page 136: ... card on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 See Removing the LCD Panel on page 125 10 Turn the LCD panel over to expose the rear Grip the FPC cable and lift upward to detach the adhesive pads ...

Page 137: ...Chapter 3 127 11 Remove the eight securing screws four on each side from the LCD Panel brackets Step Size Quantity Color Torque 11 M2 3 NL 8 Silver ...

Page 138: ...128 Chapter 3 12 Remove the LCD brackets by pulling away from the LCD Panel as shown ...

Page 139: ... on page 62 4 See Removing the Lower Covers on page 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 See Removing the LCD Panel on page 125 10 Remove the strips holding the antenna cables in place Ensure the cables are free from obstuctions ...

Page 140: ...130 Chapter 3 11 Remove the tab securing the left and right antennas to the LCD module 12 Remove the antenna cables and assembly from the LCD module ...

Page 141: ...e 63 5 See Removing the WLAN Board Module on page 66 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 82 8 See Removing the LCD Bezel on page 119 9 See Removing the LCD Panel on page 125 10 See Removing the Antennas on page 129 11 Remove the mylar strips holding the MIC Module cable in place Ensure the cable is free from obstuctions 12 Remove the MIC cable and Module fr...

Page 142: ... LCD brackets with the four screw holes two on each side on the LCD Panel as shown 2 Secure the LCD brackets to the LCD panel 3 Turn the panel over Insert the LCD Panel cable into the LCD Panel as shown 4 Align the LCD Panel cable as shown and press down to engage the adhesive pads ...

Page 143: ...shown Ensure that the cable is inserted under each tab strip 7 Secure the cable by pressing down on the securing strip 8 Place the LCD Panel in the back cover 9 Secure the LCD module with the two securing screws 10 Insert the Camera Module adhesive side down and secure by pressing down to insure cohesion 11 Replace the two securing screws 12 Connect the Camera Module cable ...

Page 144: ...r board and secure with the single screw 14 Connect the left and right Inverter cables 1 Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCM Module 2 Replace the four screws and the rubber screw caps provided ...

Page 145: ...1 Carefully turn the mainboard upside down CPU side up and insert the CPU into the CPU bracket as shown 2 Using a plastic screw driver lock the CPU in the socket as shown 1 Align and place the Thermal Module in the mounting as shown 2 Replace the four securing screws to secure the Thermal Module ...

Page 146: ...eplacing the HDMI Module 1 Align the Fan Module on the screw brackets 2 Replace the 3 screws and secure 3 Connect the Fan cable to the Mainboard 1 Insert the HDMI Module as shown and press down to locate in place 2 Replace the 2 screws to secure ...

Page 147: ...k and CPU are not visible Place the Mainboard in the chassis rear edge first and press down to install Replace the two securing screws as shown NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard 4 Replace the securing screw 5 Replace the cabling through the securing pins 6 Connect the power jack to the power port on...

Page 148: ...d 2 Locate the I O over the lower cover and replace 3 Replace the single securing screw 1 Connect one end of the Bluetooth cable to the mainboard as shown 2 Connect the other end of the Bluetooth cable to the Bluetooth Module as shown 3 Locate the Bluetooth Module and replace the single securing screw ...

Page 149: ...ule 1 Locate and replace the Modem Module as shown 2 Connect the Modem cable to the Modem Module as shown 3 Connect the RJ 11 port to the leftside of the Lower Cover 4 Replace the adhesive tape to secure the Modem cable to the Lower Cover ...

Page 150: ...140 Chapter 3 Replacing the Finger Print Reader 1 Replace the Finger Print Reader board in the upper cover 2 Replace the securing screw 3 Secure the FFC to the upper cover by using the adhesive tape ...

Page 151: ...ad replace the entire Upper Cover 1 Replace the Touch Pad bracket 2 Replace the two securing screws from the Touch Pad bracket 3 Replace the Finger Print reader FFC and secure with the adhesive strips 4 Replace the Touch Pad FFC and secure with the adhesive strips 5 Connect the Touch Pad cable to the Touch Pad board ...

Page 152: ...e the Speaker Module on the upper case 2 Replace the four securing screws 3 Replace adhesive strip to secure the cables to the upper case 1 Turn the Upper Cover over and insert the FFC through the cover as shown 2 Flip the Upper Cover over and replace the Switch Board as shown ...

Page 153: ...hrough the Mainboard and are accessible from the underside of lower cover 1 Insert the Antenna Cables through the Upper Cover Make sure they are accessible from the underside 2 Secure the cables in place as seen 3 Pull the cables through 4 Place the cabling in the wiring conduit as shown ...

Page 154: ...pper case 2 Replace the four securing screws 3 Attach the adhesive strip on the speaker cabling to secure in place 1 Replace keyboard cable to the mainboard and secure the locking latch 2 Turn the keyboard over and place the front edge first in the mounting 3 Press down on the areas marked below to secure in place ...

Page 155: ... Module 1 Connect the Switch Cover FFC as shown 2 Replace the Switch cover and press down to secure in place 3 Turn the computer over and replace the two securing screws 1 Insert the WLAN board into the WLAN socket 2 Replace the two screws to secure the module ...

Page 156: ...Module 3 Connect the two antenna cables to the module 1 Place the HDD in the HDD carrier 2 Replace the four screws to secure the carrier 3 Insert the HDD interface side first until HDD firmly slides in place 4 Push the HDD down to secure in place ...

Page 157: ...ter 3 147 Replacing the DIMM Modules NOTE To replace DIMM Module 2 first remove DIMM Module 1 In this procedure only DIMM Module 1 is shown 1 Insert the DIMM Module in place 2 Press down to lock DIMM module ...

Page 158: ...r on the new ODD Module 2 Press the cover into the tray bottom edge first to secure 3 Turn ODD Module around and secure bracket with two screws 4 Slide Module in chassis and press until Module is flush with chassis 5 Replace the single screw to secure Module 1 Replace the Memory Cover 2 Replace the two screws to secure in place ...

Page 159: ...N Cover 4 Replace the screw to secure in place 5 Replace HDD Cover 6 Replace the two screws to secure in place 1 Insert the Express Card and push into the slot until flush with the chassis cover 2 Insert the SD Card and push into the slot until flush with the chassis cover ...

Page 160: ...150 Chapter 3 ...

Page 161: ...ptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 209 Symptoms Verified Go To Power On Issue Page 152 No Display Issue Page 153 LCD Failure Page 155 Internal Keyboard Failure Page 155 Touch Pad Failure Page 156 Internal Speaker Failure Page 156 Internal Microphone Failure Page 158 ODD Failure Page 160 Rightside USB Failure Page 163 Mo...

Page 162: ...ove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 166 and fan airways are free of obstructions 5 Disable the power management settings in the BIOS to ensure they are not the cause of the problem see Power on page ...

Page 163: ... power see Power On Issue on page 152 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 164: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 165: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 166: ...k perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 167: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 168: ...d select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click C...

Page 169: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 170: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 171: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 172: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 58 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 173: ... fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 174: ...form the following actions one at a time to correct the problem Do not replace a non defective FRUs EasyTouch Button Failure If the Acer EasyTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 175: ...s fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fingerprint Reader Failure If the Fingerprint Reader fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 176: ...fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs HDTV Switch Failure If the HDTV Switch fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 177: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 178: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 152 1 Power off the computer 2 Visually check them for d...

Page 179: ...nnector 13 LED2 Battery LED 4 JP14 Acer backlight Connector 14 LED1 Power SUSP LED 5 JP2 Media B Connector 15 JEXP1 Express Card Socket 6 JP4 Internal Keyboard Connector 16 U9 South Bridge 7 JP6 Power B Connector 17 JP7 Touch Pad Connector 8 JP8 FP B Connector 18 JP5 Fun B Connector 9 JP10 Bluetooth Connector 19 JP3 Speaker Connector 10 JMDC1 MDC Connector 1 2 3 4 5 7 6 8 9 10 11 12 13 14 15 16 17...

Page 180: ...onnector 18 U31 North Bridge 6 JDOCK1 Dock Connector 19 JDIMM2 Memory DIMM2 Connector 7 JRJ45 RJ45 Connector 20 JSATA2 HDD Connector 8 JCRT1 CRT Connector 21 JMINI2 Wireless Card Connector 9 JHDMI1 HDMI Connector 22 JMINI1 Robson II Connector 10 JUSB1 USB Connector 23 JSATA1 ODD Connector 11 JUSB2 USB Connector 24 JDIMM1 Memory DIMM1 Connector 12 JLINE1 Line In Jack 25 JP11 USB B Connector 13 JMIC...

Page 181: ... is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power ...

Page 182: ...r and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL90x64 fd to the root direc...

Page 183: ...reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to retu...

Page 184: ...01 013 ADAPTER ADAPTER 90W 3PIN LITE ON PA 1900 24AR AP 09003 011 Battery BATTERY BATTERY LI ION 6CELLS 4 4KAH SANYO 3S2P 4 4AH 7 043 0FA BT 00603 041 BATTERY BATTERY LI ION 6CELLS 4 4KAH SONY 3S2P 4 4AH 7 043 0FA BT 00604 024 BATTERY BATTERY LI ION 6CELLS 4 4KAH PANASONIC 3S2P 4 4AH 7 043 0FA BT 00605 020 BATTERY BATTERY LI ION 6CELLS 4 4KAH SIMPLO LG 3S2P 4 4AH 7 043 0FA BT 00607 019 BATTERY BAT...

Page 185: ...002 BOARD POWER BOARD 55 AR102 003 BOARD FUNCTION BOARD 55 AR102 004 BOARD FINGER PRINT BOARD 55 AR102 005 BOARD VGA BOARD NB9M GS VG 9MG06 002 BOARD HDMI BOARD UMA 55 AR102 006 Cables CABLE RJ11 CABLE 50 AR102 001 CABLE MEDIA BOARD FFC 50 AR102 002 CABLE BLUETOOTH CABLE 50 AR102 003 CABLE USB CABLE 50 AR102 004 CABLE T P FFC 50 AR102 005 CABLE ANTENNA R 50 AR102 007 CABLE ANTENNA L 50 AR102 008 C...

Page 186: ...27 TAVV5 013 CABLE POWER CORD TWN 3 PIN 27 TAVV5 014 CABLE POWER CORD ARGENTINA 3 PIN 27 AR102 001 Assembly Parts CASE COVER BRACKETASSEMBLY MIDDLE COVER 42 AR102 001 CASE COVER BRACKETASSEMBLY UPPER CASE ASSY W FP FUNCTION 60 AR102 001 CASE COVER BRACKETASSEMBLY UPPER CASE ASSY W O FP FUNCTION TBD CASE COVER BRACKETASSEMBLY LOWER CASE 60 AR102 002 CASE COVER BRACKETASSEMBLY MEDIA BUTTON 42 AR102 ...

Page 187: ...SX 0FA KH 12004 007 HDD HARD DISK DRIVE HDD SATA 120G 5400RPM SEAGATE ST9120817AS 0FA KH 12001 032 HDD HARD DISK DRIVE HDD SATA 120G 5400RPM WD WD1200BEVS 22UST0 0FA KH 12008 019 HDD HARD DISK DRIVE HDD SATA 160G 5400RPM HGST HTS542516K9SA00 0FA KH 16007 016 HDD HARD DISK DRIVE HDD SATA 160G 5400RPM TOSHIBA MK1646GSX 0FA KH 16004 002 HDD HARD DISK DRIVE HDD SATA 160G 5400RPM SEAGATE ST9160827AS 0F...

Page 188: ...LACK AS KB INT00 457 KEYBOARD KEYBOARD NORWEGIAN BLACK AS KB INT00 455 KEYBOARD KEYBOARD PORTUGUESE BLACK AS KB INT00 453 KEYBOARD KEYBOARD RUSSIAN BLACK AS KB INT00 452 KEYBOARD KEYBOARD SPANISH BLACK AS KB INT00 449 KEYBOARD KEYBOARD SWEDISH BLACK AS KB INT00 448 KEYBOARD KEYBOARD SWITZERLAND BLACK AS KB INT00 447 KEYBOARD KEYBOARD THAILAND BLACK AS KB INT00 446 KEYBOARD KEYBOARD TURKISH BLACK A...

Page 189: ... HYNIX HYMP164S64CP6 Y5 KN 5120G 024 MEMORY RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN 3C KN 1GB03 014 MEMORY RAM 1GB DDRII 667 SAMSUNG M470T2864QZ3 CE6 KN 1GB0B 016 MEMORY RAM 1GB DDRII 667 HYNIX HYMP112S64CP6 Y5 KN 1GB0G 012 MEMORY RAM 1GB DDRII 667 INFINEON HYS64T128021EDL 3S B2 KN 1GB02 036 MEMORY RAM 2GB DDRII 667 HYNIX HYMP125S64CP8 Y5 KN 2GB0G 004 MEMORY RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3 C...

Page 190: ...W SCREW M2 5 8 NL 15 86 AR102 001 SCREW SCREW M2 5 5 NL 22 86 AR102 002 SCREW SCREW M2 5 3 NL 2 86 AR102 003 SCREW SCREW M2 3 NL 31 86 AR102 003 SCREW SCREW M2 2 3 NL 0 86 AR102 005 SCREW SCREW M2 5 4 NL 2 86 AR102 006 SCREW SCREW M2 6 NL 0 86 AR102 007 SCREW SCREW M2 4 NL 5 86 AR102 006 SCREW SCREW M3 3 NL 0 86 AR102 009 SCREW SCREW M2 6 5 0 86 AR102 010 SCREW SCREW M2 3 2 0 86 AR102 011 SCREW SC...

Page 191: ...Chapter 6 181 ...

Page 192: ...0 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_ ATH54 13BG N N AS505 1ANW XMi AAP Philippines LX AV 30C 0 04 AS5051AN WXMi LINPUSPH 1 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_ ATH54 13BG N N AS505 1ANW XMi AAP Singapore LX AV 30C 0 01 AS5051AN WXMi LINPUSSG 1 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G ...

Page 193: ...1AWX Mi PA ACLA Spanish LX AV 305 01 0 AS5051AW XMi XPHES1 UMAC 1 512 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi PA USA Canada LX AV 305 00 9 AS5051AW XMi XPHFR1 UMAC 1 512 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi AAP Indonesia LX AV 305 00 7 AS5051AW XMi ...

Page 194: ...AC 2 512 120 BT 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII6 SO512 MBII6 N120 GB5 4 K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N AS505 2WXM i TWN GCTWN S2 AV 305 00 2 AS5052WX Mi XPHTC1 UMAC 2 512 100 BT 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N AS505 5WXM i TWN GCTWN S2 AV 305 00 3 AS5055WX Mi XPHTC1 UMAC 2 1G 160 BT...

Page 195: ...WX Mi AAP Singapore LX AV 30J 01 2 AS5051AW XMi MCESG1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi AAP India LX AV 30J 01 3 AS5051AW XMi MCEIL1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi AAP Indonesia LX AV 30J 01 4 AS5051AW XMi MCEIN1 UMAC 1 ...

Page 196: ...ndia LX AV 30J 00 5 AS5052WX Mi MCEIL1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 2WXM i AAP Indonesia LX AV 30J 00 6 AS5052WX Mi MCEIN1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 2WXM i AAP Singapore LX AV 30J 00 4 AS5052WX Mi MCESG1 UMAC 1 1G 120 6L 5R CB_...

Page 197: ... WXMi LINPUSVN 1 UMAC 1 512 60 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N60G B5 4K NSM8 X ABT_ ATH54 13BG N N AS505 1ANW XMi AAP Thailand LX AV 30C 0 16 AS5051AN WXMi LINPUSTH 2 UMAC 1 512 80 BT 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N AS505 1ANW XMi AAP Singapore LX AV 30C 0 08 AS5051AN WXMi LINPUSSG 1 UMAC 1 512 60 6...

Page 198: ...3 2 AS5051AW XMi MCEBE6 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 04 3 AS5051AW XMi MCEAR1 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 04 4 AS5051AW XMi MCEAR2 UMAC 2 512 1...

Page 199: ...02 8 AS5051AW XMi MCEDEB UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Holland LX AV 30J 03 3 AS5051AW XMi MCENL6 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Norway LX AV 30J 03 4 AS5051AW XMi MCENO5 UMAC 2 512 100 6L 5R...

Page 200: ...LX AV 30J 04 5 AS5051AW XMi MCESW8 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 04 6 AS5051AW XMi MCEUK5 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 04 7 AS5051AW XMi MCEWUK1 1W UMAC 2 512 100 ...

Page 201: ...X AV 305 02 3 AS5051AW XMi XPHDE7 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Greece LX AV 305 03 3 AS5051AW XMi XPHEL1 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Israel LX AV 305 03 4 AS5051AW XMi XPHIS1 UMAC 2 512 1...

Page 202: ...03 0 AS5051AW XMi XPHSLO2 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Eastern Europe LX AV 305 02 9 AS5051AW XMi XPHPL6 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Portugal LX AV 305 03 2 AS5051AW XMi XPHPT1 UMAC 2 512...

Page 203: ...AS5051AW XMi XPHWFRB 1W UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Italy LX AV 305 03 7 AS5051AW XMi XPHWIT21 W UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 305 04 0 AS5051AW XMi XPHUK1 UMAC 2 512 100 6L 5R_bg...

Page 204: ...A2 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NCB2 4X ABT_ BRM4 318BG N N AS505 1ANW XCi AAP Malaysia LX AV 30C 0 18 AS5051AN WXCi LINPUSMA 2 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NCB2 4X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Sweden Finland LX AV 30J 04 9 AS5051AW XMi MCESV5 UMAC 1 512 100 BT 6L 5R CB_bg_VP _0 3C_AN ...

Page 205: ...J 05 3 AS5051AW XMi MCESI1 UMAC 1 512 100 BT 6L 5R_bg_VP _0 3C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N100 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 BT VoIP PCMC IA AS505 2NWX Mi AAP Thailand LX AV 30C 0 19 AS5052N WXMi LINPUSTH 2 UMAC 1 512 120 BT 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO512 MBII5 N N120 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 N AS505 3WXM i AAP Thailand LX AV 30J 05 6 AS...

Page 206: ...512 100 BT 6L 5R_bg_VP _0 3C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N100 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 BT VoIP PCMC IA AS505 1AWX Mi EMEA Russia LX AV 305 04 5 AS5051AW XMi XPHRU1 UMAC 1 512 100 BT 6L 5R_bg_VP _0 3C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N100 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 BT VoIP PCMC IA AS505 2WXM i TWN GCTWN LX AV 30J 05 8 AS5052WX Mi MCETC9 UMAC 1 512 12...

Page 207: ... AS5051AW XMi MCEDEB UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 07 0 AS5051AW XMi MCEAR1 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 08 4 AS5051AW XMi MCEAR2 UMAC 2 512 120 ...

Page 208: ...7 3 AS5051AW XMi MCENO5 UMAC 1 512 80 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N80G B5 4K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Norway LX AV 30J 07 5 AS5051AW XMi MCENO5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Russia LX AV 30J 08 0 AS5051AW XMi MCERU9 UMAC 2 512 120 6L 5R_bg_0 3 C_AN AT...

Page 209: ... 07 2 AS5051AW XMi MCETR5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Italy LX AV 30J 07 6 AS5051AW XMi MCEWIT11 W UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 08 8 AS5051AW XMi MCEUK6 UMAC 2 512 120 6L 5R_...

Page 210: ...305 05 2 AS5051AW XMi XPHCS2 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 08 3 AS5051AW XMi MCEWUK1 1W UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 08 2 AS5051AW XMi MCEWUK2 1W UMAC 2 512 120 6L...

Page 211: ...05 05 3 AS5051AW XMi XPHPL6 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Holland LX AV 305 06 7 AS5051AW XMi XPHNL1 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi AAP Malaysia LX AV 305 06 6 AS5051AW XMi XPHMA2 UMAC 1 512 80 6L...

Page 212: ...tzerland LX AV 305 06 4 AS5051AW XMi XPHSW5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 305 06 5 AS5051AW XMi XPHUK1 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Turkey LX AV 305 07 0 AS5051AW XMi XPHTR1 UMAC 2...

Page 213: ...5052N WXMi LINPUSIL1 UMAC 1 512 80 BT 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 GB ODD Wirele ss LAN Blueto oth VOIP Phone ...

Page 214: ...Appendix A 204 ...

Page 215: ...ctions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4930 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 216: ...al Mouse RB129AA USB Speaker Joystick Aiwa Multimedia Digital Speaker SC UC78 Panasonic USB Speaker EAB MPC57USB USB Storage Drive Iomega USB Zip 250MB Transcend 80G HDD Plextor DVD R RW LG DVD R RW Sony DVD R RW USB Camera Intel Easy PC Camera A20953 001 Orange Micro USB 2 0 Web Cam USB HUB and Others A TEN UH 204 IOGEAR 4 Port Hub Corega CG WLUSBST11 USB Printer Scanner HP 450WBT Deskjet Printer...

Page 217: ...for Bluetooth 128K ISDN Card GPRS Card Vodafone QL1ACC 21581 3G GPRS card Sony Ericsson GC83 GPRS card Sony Ericsson GC89 GPRS card ExpressCard Test Express Card Abcom 5 in 1 Adapter ExpressCard Reader Abcom GigaLan ExpressCard Sunix ECF2400 2 Ports 1394A ExpressCard Memory Card Test SD MS MMC SM CF Microdrive XD SD Card Apacer 128 256MB SanDisk 256MB Apacer 2GB 150x Hi Speed KINGMAX 1GB 66x Hi Sp...

Page 218: ...208 Appendix B ...

Page 219: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 220: ...210 Appendix C ...

Page 221: ...e 123 caps lock on indicator 10 Common Problems 152 computer on indicator 10 11 CPU 112 D DIMM Module 65 Display 4 display hotkeys 15 E EasyTouch Failure 164 Euro 16 External Module Disassembly Flowchart 59 F Features 1 Fingerprint Reader Failure 165 Flash Utility 51 FPC Cable 126 FRU Field Replaceable Unit List 173 H Hard Disk Drive Module 68 HDTV Switch Failure 166 Hibernation mode hotkey 15 Hot...

Page 222: ...ard 10 Power On Failure 152 S Speaker Module 95 speakers hotkey 15 System Block Diagram 4 T Test Compatible Components 205 Thermal Unit Failure 166 Top 169 Touch Pad hotkey 15 Touch Pad Board Plate 98 Touch Pad Bracket 88 Touch Pad Failure 156 Troubleshooting Built in KB Failure 155 EasyTouch Buttons 164 Fingerprint Reader 165 HDTV Switch 166 Internal Microphone 158 Internal Speakers 156 LCD Failu...

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