Chapter 4
151
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 209.
Symptoms (Verified)
Go To
Power On Issue
Page 152
No Display Issue
Page 153
LCD Failure
Page 155
Internal Keyboard Failure
Page 155
Touch Pad Failure
Page 156
Internal Speaker Failure
Page 156
Internal Microphone Failure
Page 158
ODD Failure
Page 160
Rightside USB Failure
Page 163
Modem Failure
Page 163
WLAN Failure
Page 164
Acer EasyLaunch Button Failure
Page 164
Acer MediaTouch Failure
Page 165
Fingerprint Reader Failure
Page 165
Thermal Unit Failure
Page 166
HDTV Switch Failure
Page 166
Other Functions Failure
Page 167
Intermittent Failures
Page 168
Undermined Failures
Page 168
Chapter 4
Summary of Contents for Aspire 4930 Series
Page 6: ...VI ...
Page 10: ...X Table of Contents ...
Page 14: ...4 Chapter 1 System Block Diagram ...
Page 48: ...38 Chapter 1 ...
Page 63: ...Chapter 2 53 ...
Page 65: ...Chapter 2 55 ...
Page 66: ...56 Chapter 2 ...
Page 74: ...64 Chapter 3 6 Remove the HDD cover as shown 7 Remove the WLAN cover as shown ...
Page 79: ...Chapter 3 69 5 Remove the HDD from the carrier ...
Page 88: ...78 Chapter 3 Removing the Antenna 1 Remove the Antenna Cables from the securing pins as shown ...
Page 91: ...Chapter 3 81 6 Place the antenna cable as shown to avoid damaging them ...
Page 102: ...92 Chapter 3 13 Remove the Finger Print Reader board from the Upper Cover ...
Page 104: ...94 Chapter 3 13 Remove the Launch Board from the Upper Cover ...
Page 119: ...Chapter 3 109 18 Disconnect the DC IN Cable from the Mainboard ...
Page 121: ...Chapter 3 111 14 Lift the Thermal Module clear of the Mainboard ...
Page 123: ...Chapter 3 113 15 Lift the CPU clear of the Mainboard ...
Page 127: ...Chapter 3 117 14 Remove the HDMI Module as shown ...
Page 130: ...120 Chapter 3 10 Lift up the bezel rightside first and remove it from the LCD Module ...
Page 134: ...124 Chapter 3 11 Lift the Camera Module clear of the LCD Module ...
Page 138: ...128 Chapter 3 12 Remove the LCD brackets by pulling away from the LCD Panel as shown ...
Page 160: ...150 Chapter 3 ...
Page 191: ...Chapter 6 181 ...
Page 214: ...Appendix A 204 ...
Page 218: ...208 Appendix B ...
Page 220: ...210 Appendix C ...