Acer ARMC_2 User Manual Download Page 140

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Appendix D

Troubleshooting

Screen Distortion

Problem

The screen on the host system is blurry when using screen resolutions lower than
1024x768. This happens when you use both console redirection and the physical terminal
on the host system.

Clarity Image

Normal

Blurry

Symptom

The ARMC/2 card's VGA chip has both a digital and analog signal. See the picture below.
The digital signal is the

FPD

. The analog signal is the

Monitor

Cont’d

ARMC/2 User’s Guide

132

Summary of Contents for ARMC_2

Page 1: ...Acer ARMC 2 User s Guide MAN 840 07 09 04 ...

Page 2: ...f the Microsoft Corporation Microsoft Windows is a trademark of the Microsoft Corporation IBM AT VGA PS 2 and OS 2 are registered trademarks and XT and CGA are trademarks of the International Business Machines Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products American Megatrends Inc disclaims any...

Page 3: ... Connector 7 J5 IPMB Intelligent Platform Management Bus 8 IPMB Intelligent Platform Management Bus 8 J9 ARMC 2 Feature Connector 9 JP2 Serial Port Connector 9 JP3 Service Connector 9 JP4 and JP5 Chassis Motherboard Power Switch 10 JP6 ARMC 2 Reset Button 10 JP7 and JP8 Chassis Motherboard Reset Switch 10 Step 3 Connect External Cables 10 Step 4 Confirm the Motherboard s BIOS Settings 11 Step 5 In...

Page 4: ...er Control 74 Upgrade Firmware 75 Updating Your ARMC 2 s Firmware 76 Reset ARMC 2 81 Configure Group 83 Users 84 Adding Users 85 Removing Users 86 Viewing and Editing Users 87 Network 88 Firewall 90 Alert Notification 92 Date Time 93 Serial Port 94 SSL Certificate 95 PMCP File Upload 97 IPMI Configuration 102 Server OS Monitoring Recovery 103 View Group 104 ARMC 2 Card Health 105 Event Log 106 Ser...

Page 5: ...sage 139 Port Usage Table 139 Appendix G MAC Address Map 141 Appendix H Tree Structure and Description of CD Contents 142 ARMC 2 CD 142 ARMC 2 CD Image 142 CD Contents 142 Appendix I GtkRConsoleARMC2 for Linux 144 Installation 144 Notes 145 Limited Warranty The buyer agrees that if this product proves to be defective American Megatrends is only obligated to repair or replace this product at Americ...

Page 6: ... disclaimer of express or implied warranties or the limitation or exclusion of liability for indirect special exemplary incidental or consequential damages in certain transactions therefore this statement may not apply to you Also you may have other rights which vary from jurisdiction to jurisdiction This publication could include technical inaccuracies or typographical errors Changes are periodic...

Page 7: ...diate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is enc...

Page 8: ......

Page 9: ...ed SOC 10 100 MAC external level one 10 100 BASE TX Ethernet I2C Controller Hardware Monitor OEM version feature ambient temperature monitoring PCI voltages monitoring card internal voltages monitoring RTC external RTC for time stamp of events Power Supply switching logic between optional 6 V wall adapter 5 V PCI and 3 3 V PCI Form Factor half size standard PCI card Environmental Specifications st...

Page 10: ... engine no overhead on the host system complete operating system independence redirect BIOS screens and setup screens seamless text and graphics transition Security SSL Secured Socket Layer 3 0 Pass phrase encrypted certificates are not supported DAA Digestive Authentication Access MD 5 Virtual Boot USB 2 0 CD ROM USB floppy supports boot to image allows remote operating system boot up and install...

Page 11: ...ice in Linux But if you shutdown or restart the server you must unplug and plug ARMC 2 USB cable again NOTE2 For Full Screen function key Alt F issue if client computer OS is Linux IF client computer OS is RH9 0 or RH Enterprise 3 0 Update 1 the function key is no problem But it is other Linux version please use toolbar to control the Full Screen mode NOTE3 For Use Mazilla browser of Linux OS on c...

Page 12: ...tor instead of the anti static mat Similarly a strip of conductive aluminum foil wrapped around the wrist and grounded through a one megaohm resistor serves the same purpose as a wristband ARMC 2 Installation and Setup Use the following steps to install the ARMC 2 card into the host system Step Action 1 Unpack the ARMC 2 card and check jumper settings 2 Plug in the ARMC 2 card into the host system...

Page 13: ...d from another when you run programs such as Remote Recovery Application RRA and ARMC2RMseek Locator You can write down your ARMC 2 card s MAC address in the table below or in Appendix H MAC Address Map See the first line for an example MAC Address Location Description 00 40 D9 02 9B 3C Server Room Rack 2 5 Windows 2003 Advanced Server Mail Server Cont d Chapter Two Installing Your ARMC 2 Card 5 ...

Page 14: ...at pins one and two are open Note The ARMC 2 cards have these two jumpers JP13 and JP14 JP4 and JP5 Chassis Motherboard Power Switch Verify that there is no jumper on JP4 and JP5 These two headers are to be used with a cable not a jumper JP6 ARMC 2 Reset Button You can temporarily short this jumper to reset your ARMC 2 card For normal operations verify that there is no jumper on JP6 Pin Descriptio...

Page 15: ...ot have JP13 and JP14 Note Most PCI slots have a floating I2C bus A floating I2C bus means that there is no physical connection between the two I2C pins on the PCI slot and the motherboard s I2C bus Shorting JP13 and JP14 would be useless in this case Note JP13 and JP14 can be used in place of the ARMC 2 Universal Cable to gather I2C bus information from the motherboard Note Only the OEM version c...

Page 16: ... specification defines the internal Intelligent Platform Management Bus The ICMB specification defines an external bus for connecting additional IPMI enabled systems The electrical interconnect for system management is based on the inter IC I2C bus This bus is a two wire serial interface clock data driven by open collector drivers Devices arbitrate for the bus based on a collision detection mechan...

Page 17: ...board Note JP4 and JP5 can be used in place of the ARMC 2 Universal Cable to power on power off and power cycle the motherboard Note JP7 and JP8 can be used in place of the ARMC 2 Universal Cable to reset the motherboard Note Only the OEM version can utilize the hardware health monitoring capabilities of ARMC 2 card The hardware health monitoring function requires an OEM specific cable and Sensor ...

Page 18: ... jumper to reset your ARMC 2 card Pin Description 1 Ground 2 Reset JP7 and JP8 Chassis Motherboard Reset Switch JP7 and JP8 can be used in place of the ARMC 2 Universal Cable to reset the motherboard Connect a two pin cable from the motherboard s Reset header to JP7 on your ARMC 2 card Connect the chassis reset switch to JP8 on your ARMC 2 card Note JP7 and JP8 can be used in place of the ARMC 2 U...

Page 19: ...eously to enter the BIOS On others use the F2 keys See your server s documentation for more information on entering the BIOS setup Step 5 Install the Operating System and ARMC 2 Drivers Step Action 1 Install the operating system if applicable on the host system 2 Windows 2000 2003 only When prompted for the AMI Virtual Floppy drivers install the ARMC 2 card s AMI Virtual Floppy drivers located on ...

Page 20: ...py device exposed by the ARMC 2 card Note This installation procedure needs to be done one time only on the host system Once the Virtual Floppy is properly loaded you can perform floppy redirection without going through any extra steps Step Action 1 Microsoft Windows 2000 2003 operating systems for the Virtual Floppy device INF file the first time you install the ARMC 2 card on the server Cont d A...

Page 21: ...D Note Do NOT use the default file that the Microsoft Windows operating system presents when it is searching for the Virtual Floppy driver Instead select the Specify a Location option and select the INF file located in the ARMC 2 CD called amivirtfl inf in the INF directory 3 The Hardware Update Wizard begins to load the Virtual Floppy driver from the ARMC 2 CD Its status is displayed Cont d Chapt...

Page 22: ...ep Action 4 Once this file is loaded and recognized by the Microsoft Windows operating system left click the Finish button The Microsoft Windows operating system may require a reboot of the host system after the installation of the Virtual Floppy driver 5 Congratulations You have successfully installed the Virtual Floppy driver ARMC 2 User s Guide 14 ...

Page 23: ...u can use to boot the ARMC 2 card from Remote Recovery Application RRA The Remote Recovery Application RRA is a recovery tool that can be executed from a remote client system located on the same network as the ARMC 2 card You can use it to recover a failed flash attempt Note You must physically set the ARMC 2 card you want to recover into Recovery Mode To do this simply short pins two and three on...

Page 24: ...are Components Step Description 1 Insert your ARMC 2 CD into the host system The host system is the system that has the ARMC 2 card installed into it Browse to the following folder and file CDROM ServerTools Win32 Setup exe 2 Double left click the Setup exe icon to begin the installation of the Acer ARMC 2 Windows Host Component Cont d ARMC 2 User s Guide 16 ...

Page 25: ...xt button 4 Skip this step unless the Customer Information window opens Enter your name and your organization s name in the appropriate fields Select the option for Install this application for and left click the Next button 5 The Setup Type window opens Select the Complete setup option Left click the Next button Cont d Chapter Two Installing Your ARMC 2 Card 17 ...

Page 26: ...tall the Acer ARMC 2 Windows Software Components Continued Step Description 6 The Install Program window opens Left click the Install button 7 The Installation Progress window opens Cont d ARMC 2 User s Guide 18 ...

Page 27: ... Your Client Internet Browser You must first setup your Internet browser on the client system before you can redirect the host system s console or view the Crash screen Follow the instructions in the table below Step Description 1 Open Internet Options To get there open your Internet Explorer browser left click Tools and then Internet Options 2 The Internet Options window opens Left click the Sett...

Page 28: ...ust setup Internet Explorer to allow the downloading of Signed ActiveX controls and also allow it to run Signed ActiveX controls To do this left click the Security tab and then the Custom Level button Note In Microsoft Windows 2003 server operating systems the default security setting is High and this disables many items besides the Active X ones mentioned in this document that are necessary to ev...

Page 29: ...rity Settings window opens Left click the Enable button under the Download signed ActiveX controls section 6 Scroll down and left click the Enable button under the Run ActiveX controls and plug ins section Left click the OK button Cont d Chapter Two Installing Your ARMC 2 Card 21 ...

Page 30: ...o accept the changes to the Internet zone and to go back to the Internet Options window 8 Left click the Apply button and then the OK button to make the changes Note You must restart Internet Explorer before the changes take effect Note Remote Console cannot run with any other security settings in Internet Explorer ARMC 2 User s Guide 22 ...

Page 31: ...00 environment you can also run the ARMC2ConfigApp program on the host system See Appendix B ARMC2ConfigApp for more information on how to use the ARMC2ConfigApp program Note Make sure that you have already installed the ARMC 2 Windows Software Components on the system that you want to use to locate the ARMC 2 card Follow the steps in the table below to connect to the ARMC 2 from a remote client s...

Page 32: ...ust enter a range of IP addresses that you want to search In this example the ARMC 2 card s IP address is between 172 16 2 200 to 172 16 2 255 Left click the Add button when finished 4 The name and IP range of the ARMC 2 will display in the right field Place a check in the box next to the range of IP addresses Left click on the Next button Cont d ARMC 2 User s Guide 24 ...

Page 33: ...e Next button 6 If the IP range is correct ARMC2RMseek Locator will locate the ARMC 2 card It will list all ARMC 2 cards it has discovered Note If more than one ARMC 2 card is found you can distinguish them by the ARMC 2 card s name The ARMC 2 card s name consists of the words ARMC2 and the IP address of the ARMC 2 card s NIC Cont d Chapter Two Installing Your ARMC 2 Card 25 ...

Page 34: ...me and password enter the following Field Default User Name root Password superuser 8 Left click the OK button After you successfully log into your ARMC 2 card you are greeted with the Welcome to ARMC 2 screen Note The default user name and password are in lower case characters Note When you log in using the root user name and password you have full administrative powers It is advised that once yo...

Page 35: ...n SDR and Soft Processor SP File Step Description 1 The menu bar on the top bar of the GUI has a series of section buttons Left click on the Configure dropdown menu and then left click the PMCP File Upload menu item 2 The Host Health Monitoring Files dialog box opens Left click the Browse button Cont d Chapter Two Installing Your ARMC 2 Card 27 ...

Page 36: ...y Note You can create your own SDR and Soft Processor SP Files using the Platform Management Configuration Program PMCP tool Note The Choose File browse window differs from operating system to operating system However the procedure is similar 4 Select the SDR and Soft Processor SP File with the BIN file extension and left click the Open button Cont d ARMC 2 User s Guide 28 ...

Page 37: ... Left click the Upload button 6 Once the SDR and Soft Processor SP File is uploaded you are prompted with verification that the SDR and Soft Processor SP File uploaded 7 Select the Soft Processor SP file with the BIN file extension and left click the Open button Cont d Chapter Two Installing Your ARMC 2 Card 29 ...

Page 38: ... 8 Left click the Upload button 9 Once the Soft Processor SP file is uploaded you are prompted with verification that the Soft Processor SP file uploaded You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box ARMC 2 User s Guide 30 ...

Page 39: ...ses DHCP you can search the network for the ARMC 2 card To locate and find out its IP address you must run ARMC2RMseek Locator Note To get or set the IP address on your ARMC 2 card in a Windows 2000 environment you can also run the ARMC2ConfigApp program on the host system See Appendix B ARMC2ConfigApp for more information on how to use the ARMC2ConfigApp program Note Make sure that you have alrea...

Page 40: ...een 3 Type in your Network Name In this example Your Network Name is the Network Name Next you must enter a range of IP addresses that you want to search In this example the ARMC 2 card s IP address is between 172 16 2 200 to 172 16 2 255 Left click the Add button when finished Cont d ARMC 2 User s Guide 32 ...

Page 41: ...MC 2 will display in the right field Place a check in the box next to the range of IP addresses Left click on the Next button 5 The name and IP range of the ARMC 2 will display in the Selected IP Range window Left click on the Next button Cont d Chapter Three Locating Your ARMC 2 Card 33 ...

Page 42: ...the ARMC 2 card s name The ARMC 2 card s name consists of the words ARMC2 and the IP address of the ARMC 2 card s NIC 7 In this example the ARMC 2 card s IP address is 192 168 0 36 Double left click on the IP address to start managing the ARMC 2 card and write down its IP address Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC 2 cards Congratulations You have successfu...

Page 43: ...s example Your Network Name is the Network Name Next you must enter a range of IP addresses that you want to search In this example the ARMC 2 card s IP address is between 172 16 2 200 to 172 16 2 255 Left click the Add button when finished Cont d Chapter Three Locating Your ARMC 2 Card 35 ...

Page 44: ...nges to be scanned make sure that they appear correctly in the list box Confirm that the checkbox next to the IP range you want to search is checked At this point you have two options You can choose to run the scan immediately by left clicking on the Next button The name and IP range of the ARMC 2 card will display in the Selected IP Range window Left click on the Next button Cont d ARMC 2 User s ...

Page 45: ...ds it has discovered Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC 2 cards Usage Once the program has been installed and setup you can access it any time by double left clicking on its icon on the task bar The screen that was last viewed will appear Chapter Three Locating Your ARMC 2 Card 37 ...

Page 46: ...Note To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu option ARMC 2 User s Guide 38 ...

Page 47: ...MC 2 GUI s various functions Each function is described in detail Default User Name and Password When you first try to access your ARMC 2 you will be prompted to enter a user name and password The default user name and password are as follows Field Default User Name root Password superuser Note The default user name and password are in lower case characters Note When you log in using the root user...

Page 48: ...mation Menu Bar Quick Launch Icons Menu Bar There is a menu bar located at the top of the ARMC 2 GUI It lists the following groups Manage Group Configure Group View Group You can navigate the menu bar by left clicking on one of the menu items A drop down menu will appear for each Group Cont d ARMC 2 User s Guide 40 ...

Page 49: ...tion User Management Power Control You can navigate these icons with your mouse or other pointing device and select them by left clicking on one of the icons Session Information This section of the ARMC 2 GUI allows you to view your user name and permission level Session Information You are currently logged in as root Current permission level Administrator Chapter Four Using Your ARMC 2 41 ...

Page 50: ...his section Function Description Remote Console This menu item allows you to start a Remote Console session with the host system Remote Power Control This menu item allows you to power on power off power cycle and reset the host system Upgrade Firmware This menu item allows you to update your ARMC 2 s firmware Reset ARMC 2 This menu item allows you to reset your ARMC 2 card ARMC 2 User s Guide 42 ...

Page 51: ...sion can increase the frame rates Best used for slower connections Low Color Quality 8 bit for slow WAN DSL Connection This option allows the ARMC 2 to send 8 bits per pixel color This setting is recommended for lower connection speeds or over a WAN connection When using Low Color Quality 8 bit for slow WAN DSL Connection you can also use software compression Compression can increase the frame rat...

Page 52: ...it were physically in front of you but not Setting up Internet Explorer You must first setup your Internet browser before you can redirect the host system s console Step Description 1 Open Internet Options To get there open your Internet Explorer browser left click Tools and then Internet Options 2 The Internet Options window opens Left click the Settings button Cont d ARMC 2 User s Guide 44 ...

Page 53: ...st setup Internet Explorer to allow the downloading of Signed ActiveX controls and also allow it to run Signed ActiveX controls To do this left click the Security tab and then the Custom Level button Note In Microsoft Windows 2003 server operating systems the default security setting is High and this disables many items besides the Active X ones mentioned in this document that are necessary to eve...

Page 54: ...tion 5 The Security Settings window opens Left click the Enable button under the Download signed ActiveX controls section 6 Scroll down and left click the Enable button under the Run ActiveX controls and plug ins section Left click the OK button Cont d ARMC 2 User s Guide 46 ...

Page 55: ...ept the changes to the Internet zone and to go back to the Internet Options window 8 Left click the Apply button and then the OK button to make the changes Note You must restart Internet Explorer before the changes take effect Note Remote Console cannot run with any other security settings in Internet Explorer Cont d Chapter Four Using Your ARMC 2 47 ...

Page 56: ...le Redirection Step Description 1 Left click the Manage menu item from the ARMC 2 menu bar Left click the Remote Console menu item from the drop down menu Left click the Remote Console mode that you want to use 2 The ARMC 2 Console Redirection status window opens Cont d ARMC 2 User s Guide 48 ...

Page 57: ...d Staring Redirection Continued Step Description 3 The Authentication window opens Type your Username and Password and click the Login button 4 The Console Redirection window opens Cont d Chapter Four Using Your ARMC 2 49 ...

Page 58: ...g table is a list of basic keystrokes and their functions Keystroke Description ATL S Start Console Redirection ATL T Stop Console Redirection ATL R Restart Console Redirection ATL F Toggle Full Screen Mode ATL M Synchronize Mouse ATL A Hold Unhold Right ATL Key ATL B Hold Unhold Left ATL Key ATL L Hold Unhold Right CTRL Key ATL N Hold Unhold Left CTRL Key ATL D Generate CTRL ATL DEL ATL E Start S...

Page 59: ... Console Redirection again Full Screen This menu item can be used to view the Console Redirection in Full Screen mode Note Set your client system s screen resolution to 1024 x 768 so that you can view the host system in true full screen Sync Cursor This menu item can be used to synchronize or unsynchronize the mouse cursor CDROM Redirection This menu item can be used to start or stop the redirecti...

Page 60: ...o access the left side WINDOWS key during a Console Redirection session The following actions can be performed Hold Down Press and Release Right Windows Key This menu item can be used to access the right side WINDOWS key during a Console Redirection session The following actions can be performed Hold Down Press and Release ALT CTRL DEL This menu item can be used to act as if you depressed the CTRL...

Page 61: ...m contains the Record New Macro menu item that allows you to record a set of keystrokes A good example is when using the ARMC 2 in conjunction with a KVM Normally you must use a key sequence to switch systems If you programmed a macro you would be able to switch systems by selecting a preprogrammed macro Help This dropdown menu item contains the About RConsoleOCX Control menu item that allows you ...

Page 62: ...u The dropdown menu will open Left click on the Toolbar menu item 2 The Console Redirection toolbar will open Note You can left click the down arrow to see the Console Redirection Status information Console Redirection Toolbar Status Status Item Description Compressio n This field displays if you are using compression or not Resolution This field displays if you are using high or low color mode du...

Page 63: ...stem in true full screen Left click to view the redirected host system s console in a window Left click to toggle the use of the CTRL key Left click to toggle the use of the ALT key Left click to use the CTRL ALT DEL keys together When you see this icon it means that CD ROM device redirection is stopped You can left click this icon to start CD ROM redirection When you see this icon it means that C...

Page 64: ...a number of ways to start CD ROM Drive Redirection See the following table Method Description 1 Use the keyboard shortcut keys ATL E to open the CD ROM Drive Redirection Dialog Box 2 Use the Console Redirection toolbar to open the CD ROM Drive Redirection Dialog Box 3 Use the CDROM Redirection dropdown menu to open the CD ROM Drive Redirection Dialog Box Cont d ARMC 2 User s Guide 56 ...

Page 65: ...ducts You can also consult your CD writer s documentation Once you open the CD ROM Drive Redirection Dialog Box follow the steps below Step Description 1 Select whether you want to redirect the CD ROM drive or a CD image file Left click the OK button 2 Select the CD ROM Drive you want to redirect Left click the OK button CD ROM Drive Redirection will begin immediately Cont d Chapter Four Using You...

Page 66: ... 3 If you used the Console Redirection toolbar to start the CD ROM Drive Redirection you will see the following Notice that the CDROM Drive Redirection icon changes If you used the dropdown menu there is a check next to the CDROM Redirection menu item Cont d ARMC 2 User s Guide 58 ...

Page 67: ... stop CD ROM Drive Redirection 2 Use the Console Redirection toolbar Simply left click the CD ROM Drive Redirection icon 3 Use the Console Redirection dropdown menu Left click the Console Redirection dropdown menu You will notice a check next to the CDROM Redirection menu item Left click the CDROM Redirection menu item to stop the CD ROM Drive Redirection Cont d Chapter Four Using Your ARMC 2 59 ...

Page 68: ...Redirection Continued Stop CD ROM Drive Redirection Continued The Console Redirection status dialog box appears as it stops device redirection Cont d ARMC 2 User s Guide 60 ...

Page 69: ...lient to perform CD ROM drive and Floppy drive redirection There are a number of ways to start Floppy Redirection See the following table Method Description 1 Use the keyboard shortcut keys ATL P 2 Use the Console Redirection toolbar 3 Use the Floppy Redirection dropdown menu Cont d Chapter Four Using Your ARMC 2 61 ...

Page 70: ...ialog Box follow the steps below Step Description 1 Select whether you want to redirect the floppy drive or a floppy image file Left click the OK button 2 Select the Floppy Drive you want to redirect Left click the OK button Floppy Drive Redirection will begin immediately Cont d ARMC 2 User s Guide 62 ...

Page 71: ...ou used the Console Redirection toolbar to start the Floppy Drive Redirection you will see the following Notice that the Floppy Drive Redirection icon changes If you used the dropdown menu there is a check next to the Floppy Redirection menu item Cont d Chapter Four Using Your ARMC 2 63 ...

Page 72: ...eys ATL P to stop Floppy Redirection 2 Use the Console Redirection toolbar Simply left click the Floppy Redirection icon 3 Use the Console Redirection dropdown menu Left click the Console Redirection dropdown menu You will notice a check next to the Floppy Redirection menu item Left click the Floppy Redirection menu item to stop Floppy Redirection Cont d ARMC 2 User s Guide 64 ...

Page 73: ...Redirection Continued Stop Floppy Drive Redirection Continued The Console Redirection status dialog box appears as it stops device redirection Cont d Chapter Four Using Your ARMC 2 65 ...

Page 74: ... image file is desirable because it is faster than redirecting from the actual floppy disk It is also more convenient to have a series of floppy images stored on a CD or on a local or networked hard disk drive Step Description 1 Open the Floppy Image Creator program 2 Select Create an Image file from a Floppy Media and left click the Next button Cont d ARMC 2 User s Guide 66 ...

Page 75: ...e floppy image from Select a location where you want the image to be stored and give it a file name In this example the file name is SampleImage dat Left click the Start button to begin the floppy image creation 4 A progress dialog box opens displaying the status of the image creation Cont d Chapter Four Using Your ARMC 2 67 ...

Page 76: ...the floppy image is created a confirmation dialog box opens Left click the OK button 6 Congratulations You have successfully created a floppy image to use to during device redirection Left click the Exit button to close the Floppy Image Creator program Cont d ARMC 2 User s Guide 68 ...

Page 77: ...ollow the steps in the table below to transfer a floppy image to a floppy disk Step Description 1 Open the Floppy Image Creator program 2 Select Transfer an Image file from a file to a Floppy Media and left click the Next button Cont d Chapter Four Using Your ARMC 2 69 ...

Page 78: ...ued Step Description 3 Left click the Browse button to locate the floppy image file that you want to copy to the floppy disk 4 In this example the file name is SampleImage dat Left click the image file to select it and left click the Open button Cont d ARMC 2 User s Guide 70 ...

Page 79: ...y Image to a Floppy Disk Continued Step Description 5 Left click the Start button to begin the image transfer to the floppy disk 6 A progress dialog box opens displaying the status of the image transfer Cont d Chapter Four Using Your ARMC 2 71 ...

Page 80: ...cription 7 Once the floppy image is transferred a confirmation dialog box opens Left click the OK button 8 Congratulations You have successfully transferred a floppy image to a floppy disk Left click the Exit button to close the Floppy Image Creator program Cont d ARMC 2 User s Guide 72 ...

Page 81: ...n Note You can press the ALT key and the T key to stop Console Redirection Note You can left click on the Stop Redirection icon on the toolbar to stop Console Redirection 2 The following Console Redirection message box will appear 3 Once Console Redirection has stopped you can close both the Console Redirection window You can also leave the window open and start redirection again once you are read...

Page 82: ...con Description Reset Left click this button to reset the host system Power Off Left click this button to power down the host system Power On Left click this button to power up the host system Power Cycle Left click this button to power cycle the host system Current System State none This displays the power status of the host system It can either be in an On state or Off state ARMC 2 User s Guide ...

Page 83: ...ucial operation Make sure that the chances of a power or connectivity loss are minimal when performing this operation Note You can use the Cancel button at this time to abort the upgrade process By doing so the ARMC 2 card resets itself except in Step 1 of 4 Note Once you enter into Flash Mode and choose to cancel the firmware flash operation the ARMC 2 must be reset This means that you must close...

Page 84: ...C 2 s Firmware Follow the steps in the table below to update your ARMC 2 s firmware Step Description 1 Left click the Enter Upgrade Mode button 2 The following dialog appears Preparing to upgrade firmware Please wait Cont d ARMC 2 User s Guide 76 ...

Page 85: ...ting Your ARMC 2 s Firmware Continued Step Description 3 Left click the Browse button to locate the firmware IMA update file 4 Locate the firmware file and select it Left click the Open button Cont d Chapter Four Using Your ARMC 2 77 ...

Page 86: ...C 2 s Firmware Continued Step Description 5 Left click the Upload button to go to the next step 6 The ARMC 2 firmware wizard will begin to check the existing firmware against the firmware file you are trying to load Cont d ARMC 2 User s Guide 78 ...

Page 87: ...ned that no flash is necessary you can left click the Cancel button Note Even if you choose to cancel the firmware flash operation the ARMC 2 must be reset This means that you must close the Internet browser and log back onto the ARMC 2 before you can perform any other types of operations Note You can place a check next to Preserve Config if you want to flash the firmware but retain your original ...

Page 88: ...eset itself You must close the browser and reconnect to the ARMC 2 once this process is complete 11 After the Firmware Upgrade Wizard has been completed successfully the ARMC 2 will automatically reset itself This is done in order for the image upgrade to take effect You cannot perform any other operation within your current Internet browser session Close your Internet browser session and reconnec...

Page 89: ...our ARMC 2 card Follow the steps in the table below to reset your ARMC 2 card Step Description 1 Left click the Manage menu item and then the Reset ARMC 2 menu item 2 A confirmation dialog box opens Left click the OK button to verify that you want to reset the ARMC 2 card Cont d Chapter Four Using Your ARMC 2 81 ...

Page 90: ...Reset ARMC 2 Continued Step Description 3 The ARMC 2 card resets itself You are prompted to close Internet Explorer and log back into the ARMC 2 card Left click the Close button ARMC 2 User s Guide 82 ...

Page 91: ... sent Date Time This menu item allows you to configure the time on the ARMC 2 card Serial Port This menu item allows you to configure Serial Over LAN access on your ARMC 2 card SSL Certificate This menu item allows you to upload a Digital Certificate and Private Key to the ARMC 2 card Note The ARMC 2 does not support pass phrase encrypted certificates PMCP File Upload This menu item allows you to ...

Page 92: ...ministrator is root It is prudent for you to change the root password Description This field displays the Username s description that you entered when you created the account for each Username in the list Add Button This button allows you to add and configure a new user account to your ARMC 2 Remove Button This button allows you to eliminate an account from your ARMC 2 s access list Properties But...

Page 93: ...cters long Confirm your password by entering your password again in the Confirm Password field Note The password must be a minimum of eight characters and a maximum of 32 characters Use a mixture of alphanumeric and special characters for better security The password is case sensitive Assign permissions and access rights After you enter the new administrator s information left click the OK button ...

Page 94: ...Description 1 Left click an account from the Username field Once the account that you want to remove is highlighted left click the Remove button 2 A confirmation dialog box opens Left click the OK button to confirm deletion or left click the Cancel button to cancel Cont d ARMC 2 User s Guide 86 ...

Page 95: ...Description 1 Left click an account from the Username field Once the account you want to view and edit is highlighted left click the Properties button 2 Here you can change the password description permissions and access rights After you have viewed and edited the account information left click the OK button Chapter Four Using Your ARMC 2 87 ...

Page 96: ...ormation listed in this subsection in detail Item Description MAC Address This field displays the ARMC 2 s MAC address This field allows you to configure the ARMC 2 s IP address statically or dynamically Configuration Method Obtain IP address automatically This option allows the ARMC 2 s IP to be configured by a DHCP server dynamically Cont d ARMC 2 User s Guide 88 ...

Page 97: ... This field allows you to set the ARMC 2 s IP address Subnet Mask This field allows you to set the Subnet Mask The ARMC 2 resides on Gateway This field allows you to set the ARMC 2 s Gateway access address Apply Button This button allows you to save your configuration Note You are prompted to close your Internet browser and reconnect to the new IP address if you make changes to the Networking Info...

Page 98: ...box opens Here you can enter IP addresses to block or allow You can also specify which ports to block or allow Left click the Blocked Sites tab to enter a range of IP addresses that you want to block Left click the Trusted Sites tab to enter a range of IP addresses that you want to always allow Cont d ARMC 2 User s Guide 90 ...

Page 99: ... ignore ports 1 through 65535 Ports Range This setting allows you to select the specific range of ports that you want the ARMC 2 to accept or ignore Starting Port This field allows you to enter the first port of the port range that you want the ARMC 2 to accept or ignore Ending Port This field allows you to enter the last port of the port range that you want the ARMC 2 to accept or ignore OK butto...

Page 100: ... Left click the Alert Notification menu item to configure how alerts are sent from the ARMC 2 card The Alert Notification dialog box opens Here you can set SNMP destinations and email destinations ARMC 2 User s Guide 92 ...

Page 101: ...nfigure the date and time on your ARMC 2 card The Set Date Time dialog box opens Here you can set the current date and time on your ARMC 2 card You can also have it synchronized with a Network Time Protocol NTP server Chapter Four Using Your ARMC 2 93 ...

Page 102: ...ck the Serial Port menu item to configure the serial port on your ARMC 2 card The Serial Port Settings dialog box opens Here you can set the baud rate data bit parity stop bits flow control settings ARMC 2 User s Guide 94 ...

Page 103: ...dialog box opens Here you can upload an SSL Certificate and SSL Private Key to use when accessing your ARMC 2 Use the Browse button to search for your SSL Certificate or Private Key Both types of files have a PEM file extension Note The ARMC 2 does not support pass phrase encrypted certificates Cont d Chapter Four Using Your ARMC 2 95 ...

Page 104: ...ly using the following format in your IP Address field from your Internet browser https your ARMC 2 s IP address here For example if your ARMC 2 s IP address is 192 168 0 30 enter the following https 192 168 0 30 Notice the s after http Note You must accept the certificate before you are able to access your ARMC 2 again ARMC 2 User s Guide 96 ...

Page 105: ...ctorial description of how to load an SDR and Soft Processor SP File Note Server Health is an OEM version feature Step Description 1 The menu bar on the top bar of the GUI has a series of section buttons Left click on the Configure dropdown menu and then left click the PMCP File Upload menu item Chapter Four Using Your ARMC 2 97 ...

Page 106: ...Step Description 2 The Host Health Monitoring Files dialog box opens Left click the Browse button Cont d ARMC 2 User s Guide 98 ...

Page 107: ...r own SDR and Soft Processor SP Files using the Platform Management Configuration Program PMCP tool Note The Choose File browse window differs from operating system to operating system However the procedure is similar 4 Select the SDR File with the BIN file extension and left click the Open button Cont d Chapter Four Using Your ARMC 2 99 ...

Page 108: ...the Upload button 6 Once the SDR File is uploaded you are prompted with verification that the SDR and Soft Processor SP File uploaded 7 Select the Soft Processor SP file with the BIN file extension and left click the Open button Cont d ARMC 2 User s Guide 100 ...

Page 109: ...the Soft Processor SP file is uploaded you are prompted with verification that the Soft Processor SP file uploaded You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box Chapter Four Using Your ARMC 2 101 ...

Page 110: ...Configuration Left click the IPMI Configuration menu item to configure the ARMC 2 card to read data from an onboard baseboard management controller BMC on the motherboard server board ARMC 2 User s Guide 102 ...

Page 111: ...Server OS Monitoring Recovery Left click the Server OS Monitoring Recovery menu item to configure operating system monitoring and recovery methods Chapter Four Using Your ARMC 2 103 ...

Page 112: ...ation of the ARMC 2 card Event Log This menu item allows you to view and clear the event logs Server Health This menu item allows you to view the host system s health information based on the sensor readings and platform management configuration information General Information This menu item allows you to view general information about the ARMC 2 Last Saved Crash Screen This menu item allows you t...

Page 113: ...ARMC 2 Card Health Left click the Card Health menu item to view the health information of the ARMC 2 card Chapter Four Using Your ARMC 2 105 ...

Page 114: ... the event logs Notes 1 Size of event log is 512 events 2 When amount of event log arrives at 50 and 75 ARMC 2 will send the alert event log 3 When the event log gets full it will overwrite the old event and continue to record new event log ARMC 2 User s Guide 106 ...

Page 115: ...r Health Left click the Server Health menu item to view the host system s health information based on the sensor readings and platform management configuration information Chapter Four Using Your ARMC 2 107 ...

Page 116: ...ld gives the ARMC 2 s build date It is in the following format MONTH DAY YEAR Firmware Build Time This field gives the ARMC 2 s build time It is in the following format HOUR MIN SEC Firmware Description This field displays a short description of the firmware Floppy Firmware Version This field displays the floppy emulation firmware version Cont d ARMC 2 User s Guide 108 ...

Page 117: ...CD ROM redirection is available Virtual Keyboard Mouse This field displays the type of emulation is used for the keyboard and mouse KVM over IP Support This field displays whether or not KVM over IP is supported General Information Detailed Versions Parameter Description Parameter This column gives the name of the parameter Value This column gives the version of the parameter Chapter Four Using Yo...

Page 118: ...rompted to login Note The maximum size that the Crash Screen image can be is 50 Kb Because of this only one Crash Screen image can be saved Also only text based crashes can be captured Graphics based freezes and lock ups are not captured to the Crash Screen program Note You cannot flush a captured Crash Screen image from the ARMC 2 card s memory It will automatically be erased when another Crash S...

Page 119: ...out Note If you do not use the chassis power on switch or chassis reset switch pins you should place a plastic cap on them so that they do not short your motherboard Do not use a standard jumper It will short the connection Appendix A ARMC 2 Universal Cable 111 ...

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Page 121: ...The client system is the system that will connect to the ARMC 2 card remotely through the network This is basically WinCuri with a GUI To run the ARMC2ConfigApp program double left click the ARMC2ConfigApp exe icon located in either of the following directories on your ARMC 2 CD CDROM RemoteTools Win32 CDROM ServerTools Win32 2 The following window appears If you are running the ARMC2ConfigApp pro...

Page 122: ...r name and password in the appropriate fields and left click on the Ok button Note You must know the ARMC 2 card s IP address before running the ARMC2ConfigApp program from a remote system Run the ARMC2Seek program to find the ARMC 2 card s IP address 4 The following ARMC2ConfigApp Dialog window appears The ARMC2ConfigApp Dialog window allows you to manage users configure the network flash the ARM...

Page 123: ...e user name must be no more than eight characters long Remove Button The Remove button allows you to delete an existing administrator from the user list Simply highlight the account name that you want to remove and left click the Remove button Properties Button The Properties button allows you to view and edit an existing administrator s record Exit Button The Exit button allows you to log off the...

Page 124: ...assword You can use this field to enter the account password Note The password must be a minimum of eight characters and a maximum of 32 characters Use a mixture of alphanumeric and special characters for better security Confirm Password You must reenter the password The Confirm Password field allows you to reenter the user s password Permissions You can select the permission level for this accoun...

Page 125: ...password New Password After you check the Change Password box you can use this field to enter the new password Note The password must be a minimum of eight characters and a maximum of 32 characters Use a mixture of alphanumeric and special characters for better security Confirm Password You must reenter the new password The Confirm Password field allows you to reenter the user s new password Permi...

Page 126: ...od buttons allows you to select the network configuration method You can choose either Obtain IP address automatically DHCP or Use the following IP address STATIC method IP Address The Internet Address field allows you to specify a new IP address when you use a STATIC configuration method Subnet Mask The Network Mask field allows you to specify a new network mask when you use a STATIC configuratio...

Page 127: ...rent ARMC 2 card s MAC address New MAC Address The New MAC Address field allows you to specify a new MAC address Apply Button The Apply button allows you to set the ARMC 2 card with the MAC address that you entered into the New MAC Address field Reset the card now Button The Reset the card now button allows you to reset the ARMC 2 card s firmware Exit Button The Exit button allows you to log off t...

Page 128: ...______________________ WinCuri version 1 5 11 0 _______________________ Usage wincuri exe nw IP username cd arguments Example wincuri exe nw 10 10 1 10 username sel listall to connect on network wincuri exe cd sel listall to connect via host interface Logging in Host cd based access does not require you to login Network access nw requires a login Password cannot be specified on the command line Yo...

Page 129: ...nds sel listAll sel selInfo sel clear sel setPolicy ROLLOVER STOP sel getPolicy Platform Event Filtering PEF commands pef ARInfoSet index name mailId SNMPDest PPPID NotifyMethod NotifyMedium PPPPass AlertType NotifyMethod can be Mail or SNMP and NotifyMedium can be Lan or PPP AlertType can be All Disable or Critical pef ARInfoGet index Firmware flasher commands flash read filename flash update boo...

Page 130: ...Number PPPCfg get PPPCfg set ServerIP ClientIP ASRCfg Get ASRCfg Set ENABLED DISABLED POWERCYCLE RESET Delay Minimum ASR Delay is 240 Seconds DISABLED does not require extra arguments Server Information Configuration commands Getserverinfo Setserverinfo ServerName Name ServerLocn Location ServerOS OS ServerDesc Description LinCuri The LinCuri program is a command prompt based program that you can ...

Page 131: ...the password Scripting option will prompt for password only once at the beginning Script mode Commands Script file format is any of the other argument formats mentioned below For e g LinCuri script myscr scr script ScriptFile myscr scr can contain the following lines if you want to get all users and then get network config user listall net getconfig User Manger Commands user add username password ...

Page 132: ...s Ex 00 2a 3b 4c 5d 1d Net GetConfig Net SetDHCP Net SetSTATIC IP Netmask Gateway Host HeartBeat commands HB GetHB HB SetHB Heartbeat Time Interval Seconds Between 6 and 2147483646 General purpose commands Gen Reset SaveConfig NoConfig Reset G2 card SaveConfig Save Configuration NoConfig Don t save Configuration Gen fwInfo Get Firmware Info SDK commands SDK uploadSDK sdkfile dat SDK deleteSDK SDK ...

Page 133: ...sically set the ARMC 2 card you want to recover into Recovery Mode To do this simply short pins two and three on jumper JP12 on your ARMC 2 card Note Your ARMC 2 card must be write enabled before you can flash an image to it Confirm that pins one and two on jumper JP11 are shorted on your ARMC 2 card Note The firmware upgrade process is a crucial operation Make sure that the chances of a power or ...

Page 134: ...ption Stop The Stop button allows you to stop searching the network for active cards in Recovery Mode Refresh The Refresh button allows you to start searching the network again for ARMC 2 cards MAC addresses in Recovery Mode Select The Select button allows you to specify the highlighted ARMC 2 card s settings You can specify the ARMC 2 card s MAC IP Network Mask and Gateway addresses as shown in t...

Page 135: ...utomatically Note When you specify the ARMC 2 card it is advisable to set the MAC address back to the one indicated on the sticker physically located on the back of the ARMC 2 card s PCB IP Address This field allows you to specify your ARMC 2 card s IP address The IP address you assign is only valid during Recovery Mode Netmask This field allows you to specify your ARMC 2 card s network mask The n...

Page 136: ... buttons are explained in the table below Button Description Browse Button Left click the Browse button to get flash firmware Complete Flash Left click the Complete Flash selection to flash firmware completely Flash Button Left click the Flash button to flash firmware 3 Close Close the operating screen Cont d ARMC 2 User s Guide 128 ...

Page 137: ...tion 4 When you left click the Browse button the open firmware file ima screen appears Left click the Open button to select the image Step Description 5 Complete Flash Left click the Complete Flash selection to flash firmware completely Appendix D Troubleshooting 129 ...

Page 138: ...Step Description 6 Left click the Flash button to flash firmware 7 Left click the Flash button to flash firmware ARMC 2 User s Guide 130 ...

Page 139: ...Step Description 8 Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer Please don t use this function Appendix D Troubleshooting 131 ...

Page 140: ...er than 1024x768 This happens when you use both console redirection and the physical terminal on the host system Clarity Image Normal Blurry Symptom The ARMC 2 card s VGA chip has both a digital and analog signal See the picture below The digital signal is the FPD The analog signal is the Monitor Cont d ARMC 2 User s Guide 132 ...

Page 141: ... 1024x768 for example 800x600 the ARMC 2 card s video controller will use ratio metric expansion to bring the screen to 1024x768 Because of this the screen will become blurry Solution To correct this set the screen resolution on the host system to 1024x768 Appendix D Troubleshooting 133 ...

Page 142: ...n order to make the BMC come out of that state the system needs to be rebooted The BMC s I2C address should never be set to 0x21 that is not a valid address 0x20 is the correct address for almost all BMCs If it is not the BMC or motherboard provider must supply the correct one Many BMCs feature a reset button that can be used to reset the BMC only That button can be used to reset the BMC If using ...

Page 143: ...n board and chassis The wall AC adapter must be connected to the ARMC 2 card in order for power control options to operate properly Complete Flash Problem Deciding whether to do a Complete flash instead of selecting individual modules during a firmware upgrade Symptom After flashing the new firmware to the ARMC 2 there are unexpected errors Solution Whenever there is a change in Config section of ...

Page 144: ......

Page 145: ...in serial port connector is installed and secured to the chassis attach the null modem cable as illustrated below MegaRAC G3 I O shield view MegaRAC G3 external 9 pin serial port connector The USB cable must be connected from the MegaRAC G3 s USB port to the host system s USB port The null modem cable must be connected from the MegaRAC G3 s external serial port connector to the host system s exter...

Page 146: ...nter the Remote Access Configurations menu 4 Set the Remote Access setting to Serial 5 Set the Serial Port Number to COM1 or COM2 depending on the serial COM port you are using 6 Set the Serial Port Mode baud rate you desire By default it is set to 19200 8 n 1 7 If available you can set the Post Boot Support option When enabled the ARMC 2 attempts to output the DOS screens or the initial windows t...

Page 147: ... the client as well as from the client to the ARMC 2 card 6577 TCP SSL CURI API Same is used for SSL Bi directional Data sent from the ARMC 2 card to the client as well as from the client to the ARMC 2 card 161 UDP SNMP V3 Access Bi directional Data sent from the ARMC 2 card to the client as well as from the client to the ARMC 2 card 3072 UDP Trap out port Outgoing from the ARMC 2 card to the Trap...

Page 148: ......

Page 149: ...Appendix G MAC Address Map MAC Address Location Description 00 40 D9 02 9B 3C Server Room Rack 2 5 Windows 2003 Advanced Server Mail Server Index 141 ...

Page 150: ...t mouse booster on Managed Servers running Linux HostHeartbeat exe CDROM ServerTools Win32 ARMC 2 host heartbeat service for Windows 2000 XP ARMC2ConfigApp exe CDROM ServerTools Win32 CDROM RemoteTools Win32 ARMC 2 configuration program for Windows 2000 XP setup exe CDROM ServerTools Win32 Setup file for the following programs in Windows 2000 XP ARMC2 Miscellaneous Tools ARMC2 Remote Tools ARMC2 S...

Page 151: ...dows 2000 XP ARMC2 User Guide pdf CDROM Documentation ARMC 2 user s guide ARMC2 QI Guide pdf CDROM Documentation ARMC 2 quick hardware installation guide FloppyImageCreator exe CDROM MiscTools win32 Create or Transfer a Image file from a Floppy Media GPL TXT CDROM Licenses GNU GENERAL PUBLIC LICENSE LICENSE README CDROM Licenses GNU GENERAL PUBLIC LICENSE ARMC2MIB TXT CDROM SNMPMIBS SNMP Code Note...

Page 152: ...stalled on the remote client system not the host system Use the following command to run gtkRConsoleARMC2 rpm Uvh gtkRConsole ARMC2 2 6 1 i386 You can also double left click the RPM file located on the ARMC 2 CD if you are using X windows The file is located in the following directory on the ARMC 2 CD CDROM RemoteTools Linux The name of the RPM is as follows gtkRConsole ARMC2 2 6 1 i386 Run the gt...

Page 153: ...Notes Index 145 ...

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