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Acer Altos R510, User Manual

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6 Troubleshooting

143

Resetting the System

145

Problems following Initial System Installation

145

First Steps Checklist

145

Hardware Diagnostic Testing

146

Verifying Proper Operation of Key System Lights147
Confirming Loading of the Operating System

147

Specific Problems and Corrective Actions

147

Power Light Does Not Light

148

No Characters Appear on Screen

148

Characters Are Distorted or Incorrect

149

System Cooling Fans Do Not Rotate Properly

150

Diskette Drive Activity Light Does Not Light

150

CD-ROM Drive or DVD/CD-RW Drive Activity Light Does Not 
Light

150

Cannot Connect to a Server

151

Problems with Network

151

System Boots when Installing PCI Card

152

Problems with Newly Installed Application Software152
Problems with Application Software that Ran Correctly Earli-
er

152

Devices are not Recognized under Device Manager (Win-
dows* Operating System)

153

Hard Drive(s) are not recognized

153

Bootable CD-ROM Is Not Detected

154
155

Appendix A: Management software installation157

Installing ASM

159

System requirements

159

ASM Agent

159

ASM Console

159

System setup

159

Installing ASM Agent (Windows version)

159

Installing ASM Console (Windows version)

160

Installing ASM Agent (Linux version)

160

Appendix B: Tool-less rail kit installation

163

Tool-less rail kit installation

165

Setting the Multi-Pin Adapters for Rack Type

165

Installing the Slide Rails into the Rack

166

Installing the Component into the Slide Rails

168

Cable Management ARM  installation

169

Summary of Contents for Altos R510

Page 1: ...Acer Altos R510 User s Guide ...

Page 2: ...o your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number _____________________________...

Page 3: ...s Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off an...

Page 4: ...er Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian users This Class A Class B digital apparatus meets all requirements of the Canadian Interference Causing Equ...

Page 5: ...This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment pl...

Page 6: ...has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode if not handled properly Do not disassemble or dispose of t...

Page 7: ...duct specification summary 6 2 System tour 7 System board 9 Connector and Header Locations 9 Configuration Jumpers 11 Serial Port Configuration Jumper 12 BIOS Select Jumper 13 Back Panel Connectors 14 External and internal structure 16 Front view with bezel 16 Front view w o bezel 16 Front panel 17 Front Panel LED and Buttons description 17 Control Button Functions 18 LED Indicator Status 18 Rear ...

Page 8: ...oving and Installing the Air Baffle 38 Removing the Air Baffle 38 Installing the Air Baffle 40 Installing and Removing a Hard Disk Drive 41 Installing a Fixed SATA Hard Disk Drive 41 Removing a Fixed SATA Hard Disk Drive 46 Installing a SATA or SCSI Hot swap Hard Disk Drive 48 Removing a SATA or SCSI Hot swap Hard Disk Drive 50 Installing or Removing a Floppy Drive 52 Installing a Floppy Drive int...

Page 9: ...I Backplane 79 Installing the SCSI or SATA Backplane 80 Processor Installation and Upgrade 83 Installing or Replacing the Processor 83 Installing the Processor 83 Installing the Heat Sink s 85 Removing a Processor 86 Memory Installations and Upgrade 87 Upgrading the system memory 87 Memory Sparing 89 Installing and Removing Memory 90 Installing DIMMs 90 Removing DIMMs 91 5 BIOS setup 93 Using the ...

Page 10: ...Boots when Installing PCI Card 152 Problems with Newly Installed Application Software152 Problems with Application Software that Ran Correctly Earli er 152 Devices are not Recognized under Device Manager Win dows Operating System 153 Hard Drive s are not recognized 153 Bootable CD ROM Is Not Detected 154 155 Appendix A Management software installation157 Installing ASM 159 System requirements 159 ...

Page 11: ...guration 179 Configuring the onboard SATA RAID 181 How to enable the onboard SATA RAID function 181 Loading the BIOS default setting 181 Enabling the onboard SATA RAID function 181 How to create RAID 1 volume 181 Enter the onboard SATA RAID Configuration Utility181 Loading onboard SATA RAID default setting 181 Creating RAID 1 volume 182 Initialising RAID Volume 182 Saving and Exiting the Embedded ...

Page 12: ......

Page 13: ...1 System information ...

Page 14: ...The Acer Altos R510 is a rack optimised dual processor system loaded with features The system uses next generation technology to offer excellent performance for cost sensitive applications ...

Page 15: ...in a single x4 memory device Memory sparing technology When memory sparing is enabled the spare DIMM will not be detected by OS The sparing DIMM will be reserved for standby purposes and cannot be accessed by the system1 Please refer to page116 Memory Configuration Sub menu Selections for more information about configuring the memory sparing in the BIOS Setup utility 1 For example if six 1GB DIMMs...

Page 16: ...t for three max SCSI hard disk drives 146 3 438GB or three SATA hard disk drives 200 3 600GB Warning If FDD and CD ROM are installed R510 would support 2 hard disk drives only Graphics interface On board ATI Rage XL video controller with 8MB SDRAM Networking Two Integrated Gigabit Ethernet connections Intel 82541PI Gigabit Ethernet LAN controller Marvell 88E8050 Gigabit Ethernet LAN Controller I O...

Page 17: ...art of Acer s mission as a company that cares about its end users is to provide features that make operation maintenance and upgrading your system simpler and faster The Altos R510 is no exception to this rule The following features and options are provided Cost efficient operation in a value oriented package Tool less design Front accessible USB and VGA ports Acer EasyBUILDTM for efficient system...

Page 18: ... slot Six DIMM sockets supporting DDR 1 333 registered ECC modules for a maximum memory capacity of 12 GB Media storage Optional slim type 3 5 inch 1 44 MB floppy drive or Optical drive Additional media storage capacity Support for three 3 5 Inch SATA or SCSI hard disk drives External ports Power supply unit PSU One 450W power supply Chassis Intrusion Chassis intrusion switch Lock attach point for...

Page 19: ...2 System tour ...

Page 20: ...This chapter provides locations of various components and ports and instructions on how to set up the system ...

Page 21: ...n the system The figure below is provided to help you indentify and locate connectors slots and ports Item Description A Serial Port A B Battery C Full height PCI slot D Low profile PCI slot E Back panel I O ports F serial port selection jumper A B C E G H I J L K M R S X T V W Z Y AA P O N F D CC Q U BB ...

Page 22: ...r N Floppy connector O PCI fan connector P IDE connectors Q 100 pin Floppy Front Panel ATA connector R Main power connector S 50 pin front panel connector T 34 pin front panel connector U Configuration jumpers V SATA 1 connector W SATA connector X Power supply connector Y OEM RMC connector Z Power supply connector AA IDE power connector BB BIOS Select jumper CC Chassis intrusion header Item Descri...

Page 23: ...ystem operation J1H3 Recovery Boot 1 2 If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically used when the BIOS has become corrupted These pins should not be jumpered for normal operation 2 3 These pins should be jumpered for normal system operation J1H2 J1H3 J1H5 3 2 J1H2 Pass Clr 3 2 3 2 J...

Page 24: ... These pins should not be jumpered for normal operation 2 3 These pins should be jumpered for normal system operation Pins What happens at system reset 1 3 Serial port is configured for DCD to DTR default 2 4 Serial port is configured for DSR to DTR Jumper Name Pins What happens at system reset TP00944 J8A3 3 4 2 1 3 DCD to DTR Defa 2 4 DSR to DTR ...

Page 25: ...3 BIOS Select Jumper Pins What happens at system reset 1 2 System is configured for normal operation 2 3 Force BIOS to lower bank J1A4 3 BIOS Select 1 2 Normal Operation Default 2 3 Force to Lower Bank 3 ...

Page 26: ...Back Panel Connectors Item Description A PS 2 Mouse port B PS 2 Keyboard port C Com Port RJ 45 connector D Gigabit LAN 1 Port RJ45 E Gigabit LAN 2 Port RJ45 F Video Port G USB port 1 H USB port 2 TP00943 A F C D E G H B ...

Page 27: ...State Description Left LED Off No network connection Left LED Solid Amber Network connection in place Left LED Blinking Amber Transmit receive activity Right LED Off 10 Mbps connection if left LED is on or blinking Right LED Solid Amber 100 Mbps connection Right LED Solid Green 1000 Mbps connection ...

Page 28: ...2 System tour 16 External and internal structure Front view with bezel Front view w o bezel No Description A Name Plane B LEDs No Description A Slimline DVD CD RW CD ROM or FDD Bay B 3 5 HDD Bay A B ...

Page 29: ...ion A LAN 2 Activity LED B LAN 1 Activity LED C Power button D Power LED E Hard Drive Activity LED F System Status LED G Service ID LED H Service ID Button I System Reset Button J USB connector K Recessed NMI Button Tool Required L VGA connector L J K H I B A F G E D C ...

Page 30: ...reen light indicates a link between the system and the network to which it is connected Blinking green light indicates network activity Power Sleep LED Continuous green light indicates the system has power applied to it Blinking green indicates the system is in S1 sleep state see Note No light indicates the power is off is in ACPI S4 or S5 state Hard disk drive status LED Random blinking green lig...

Page 31: ...ormally the Power LED may blink and the System Status LED may be off due to a failure or configuration change that prevents the BIOS from running Note After you press the Service ID button the Service ID LED will blink 15 times and turn off automatically You can only turn it off through ASM 6 0 System Identification LED Solid blue indicates system identification is active No light indicates system...

Page 32: ...S2 Mouse Port B Low profile PCI card bracket C Full height PCI card bracket D AC Power receptacle E PS2 keyboard Ports F RJ45 Serial B port G LAN 1 Connector H LAN 2 Connector I Video Connector J USB 1 Connector K USB 2 Connector L Power Supply Fans ...

Page 33: ...21 Optional Peripherals Item Description A Slim line Device cage support for FDD DVD CD ROM drive B Hard Drive Bays 3 A B ...

Page 34: ...em Description A Slimline drive bay B Backplane optional C Power supply air baffle D Power supply E PCI add in card riser assembly F Server board G Processor air duct H Fan module I Control panel J Hard drive bays TP0129 A B C D E F G H I J ...

Page 35: ...3 Getting Started ...

Page 36: ...This chapter gives information on setting up and starting to use your system ...

Page 37: ...urface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos R510 system Acer Altos R510 User s guide Acer EasyBUILDTM Acer Altos R510 Accessory box If any of the above items are da...

Page 38: ...after pressing the power button go to Power on problems on page 27 for possible causes of boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occur during startup Power indicator on the front panel lights up green Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up Turning off the system To turn off the serv...

Page 39: ...r source and to the power cable socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing...

Page 40: ...3 Getting Started 28 ...

Page 41: ...4 Configuring the system ...

Page 42: ...This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system ...

Page 43: ...autions along with preinstallation and post installation instructions ESD precautions Electrostatic discharge ESD can damage the processor s motherboard disk drive s expansion board s or other components Always observe the following precautions before you install server components 1 Do not remove a component from its protective packaging until you are ready to install it 2 Wear a wrist grounding s...

Page 44: ...perly turn off the server before you start installing components may cause serious damage Do not attempt the procedures described in the following sections unless you are a qualified service technician Post installation instructions Observe the following after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstal...

Page 45: ...ts 3 Place the system unit on a flat stable surface Note Because of the R510 design specification the top panel needs to be removed to access the system board Removing the Chassis Cover The Altos R510 Server must be operated with the top cover in place to ensure proper cooling You will need to remove the top cover to add or replace components inside of the platform Before removing the top cover po...

Page 46: ...4 Configuring the system 34 5 While holding the blue button B at the top of the chassis in slide the top cover back until it stops C 6 Lift the cover straight up to remove it from the platform C B A ...

Page 47: ...ssis so that the side edges of the cover sit just inside the chassis sidewalls 2 Slide the cover forward until it clicks into place A 3 Optional Insert the shipping screw B at the center of the top cover 4 Reconnect all peripheral devices and the AC power cord B A ...

Page 48: ...ront Bezel Use the steps below to remove the front bezel 1 Pull the bezel out from the chassis Installing the Front Bezel Use the steps below to install the Altos R510 s front bezel The front bezel is optional 1 Push the bezel onto the front of the chassis until it clicks into place ...

Page 49: ...eat sink Removing the Processor Air Duct 1 Remove the chassis cover For instructions see Removing the Chassis Cover 2 Lift the processor air duct from its location over the two processor sockets Installing the Processor Air Duct 1 If you are installing the processor air duct for the first time after installing a second processor break out the airflow tab over on the side of the processor air duct ...

Page 50: ...baffle Use these steps only when it is indicated as necessary for a component installation process Always operate your R510 chassis with the air baffle in place The air baffle is required for proper airflow within the chassis Removing the Air Baffle 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral device...

Page 51: ...39 5 Pull up on the air baffle to remove it See the figure below You may need to remove or hold cables out of the way TP0131 ...

Page 52: ...g the baffle into place route the cables beneath it appropriately 3 Fit the tab that extends from the front of the baffle under the drive bay area 4 Line up the guide pins on the baffle with the matching holes in the chassis floor and in the backplane if you have a backplane installed See letter A in the figure below 5 Push down firmly on the air baffle to secure it to the chassis ...

Page 53: ...have installed the fixed drive kit CAUTION Fixed drives are NOT hot swappable Before removing or replacing the drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet 1 Observe the safety and ESD precautions at the beginning of this book S...

Page 54: ... drive carrier Two screws are at each side of the retention device or the hard drive Store the plastic retention device for future use 7 With the drive circuit side down position the connector end of the drive so that it is facing the back of the carrier 8 Attach the hard drive to the carrier using the four screws removed from the carrier ...

Page 55: ... place 10 If it is not already installed connect the SATA power cable adapter to the 3x2 power supply cable that extends from your power supply See letters A and B in the figure below The power cable adapter was provided to you with the fixed drive kit A B ...

Page 56: ...t to the cutouts that are referred to in the step below The letter E is the tab at the top of the air baffle 13 Data cables for drives installed to the right of the air baffle must be routed through the two cutouts in the top of the air baffle letters C and D in the figure and under the tab letter E The data cable for a drive installed to the left of the air baffle must be routed through the rear ...

Page 57: ...the underside of the air baffle The power cable for a drive installed to the left of the air baffle does not need to be routed under the air baffle See letter B in the figure below to identify the air baffle and the cutout area You may need to remove the air baffle to route cables underneath it To see how to remove and then install the air baffle see Removing and Installing the Air Baffle 17 Conne...

Page 58: ...Plug all peripheral devices and the AC power cable back into the server Removing a Fixed SATA Hard Disk Drive CAUTION Fixed drives are NOT hot swappable Before removing or replacing the drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outl...

Page 59: ...drive carrier Lift the drive from the carrier Store the drive in an anti static bag 8 If you are not installing a new drive place the plastic retention device into the drive carrier using the four screws you removed from the hard drive 9 Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use 10 Slide the drive carrier back into the chassis until...

Page 60: ... Removing and Installing the Front Bezel 2 Press in on the green latch at the front of the hard drive carrier See letter A in the figure below 3 Pull out on the black lever and slide the carrier from the chassis See letter B in the figure below 4 Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier Two screws are at each side o...

Page 61: ...on an antistatic surface 6 Set any jumpers and or switches on the drive according to the drive manufacturer s instructions 7 With the drive circuit side down position the connector end of the drive so that it is facing the rear of the drive carrier TP00787 A ...

Page 62: ...bly into the chassis The green latch at the front of the drive carrier must be to the right Do not push on the black drive carrier lever until the lever begins to close by itself 10 When the black drive carrier lever begins to close by itself push on it to lock the drive assembly into place 11 Optional Install the front bezel Removing a SATA or SCSI Hot swap Hard Disk Drive Use these instructions ...

Page 63: ...rier using the four screws you removed from the hard drive 6 Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use 7 With the black lever in the fully open position slide the drive carrier into the chassis The green latch must be to the right Do not push on the black lever until the lever begins to close by itself NOTE For proper airflow the ha...

Page 64: ...your system CAUTION Floppy drives are NOT hot swappable Before removing or replacing the drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet Installing a Floppy Drive into Slimline Bay Backplane Installed Use these instructions if you ...

Page 65: ... two cutouts in the floppy drive carrier See letter A in the figure below 6 Lower the right side of the floppy drive into the carrier until it clicks into place See letter B in the figure below 7 Open the connector on the rear of the floppy drive by pulling up on the connector cover See letter A in the figure below 8 Insert one end of the 26 pin floppy drive flat flex cable end into the connector ...

Page 66: ...n the figure below 12 Insert the loose end of the floppy cable into the backplane connector See letter C in the figure below 13 Push in on the connector cover to lock the cable into place See letter D in the figure below 14 Install the chassis cover For instructions see Installing the Chassis Cover 15 Optional Install the front bezel For instructions see Removing and Installing the Front Bezel 16 ...

Page 67: ...ront of the chassis 8 Remove the flat flex cable from the rear of the floppy 9 Press downward on the side of the carrier to release the drive from the drive carrier 10 Store the floppy drive carrier and the flat flex cable for future use 11 Install the slimline filler panel into slimline bay if no drive is to be installed into the bay 12 Install the chassis cover For instructions see Installing th...

Page 68: ...he front bezel if it is installed For instructions see Removing and Installing the Front Bezel 5 Align the two holes at the left side of the floppy drive with the two cutouts in the floppy drive carrier See letter A in the figure below 6 Lower the right side of the floppy drive into the carrier until it clicks into place See letter B in the figure below 7 Open the connector on the rear of the flop...

Page 69: ...nector See letter E in the figure below 12 Push in on the connector cover to lock the cable into place See letter F in the figure below 13 Lower the interposer board into the floppy drive tray at the rear of the floppy drive and engage the notch on the board See Letter A in the figure below 14 Attach the interposer board to floppy drive with the screw that was included with the interposer board Se...

Page 70: ...gure below 17 Connect the remaining end of the floppy drive power cable to the power connector on the rear of the floppy drive See letter D in the figure 18 Connect the floppy drive data cable that was included with your kit between the floppy drive data connector and the server board See letters E and F in the figure See your server board documentation for assistance in locating the connector loc...

Page 71: ...tructions see Installing the Chassis Cover 22 Optional Install the front bezel For instructions see Removing and Installing the Front Bezel 23 Plug all peripheral devices and the AC power cable back into the server TP01174 B C D E F F E D A C B ...

Page 72: ...ar of the drive carrier 8 Slide the floppy drive carrier out through the front of the chassis 9 Remove the screw that attaches the interposer board to the drive Lift the interposer board from the drive 10 Remove the flat flex cable from the floppy drive and from the interposer board 11 Press downward on the side of the carrier to release the drive from the drive carrier 12 Store the floppy drive c...

Page 73: ... book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis Cover 4 Remove the front bezel if it is installed For instructions see Removing and Installing the Front Bezel 5 Remove the left hot swap hard drive carrier from the chassis 6 Remove the screws that attach the slide rails...

Page 74: ... 62 9 Attach the floppy drive to the carrier with the screws that came with your floppy drive conversion kit One screw attaches at each side 10 Reattach the slide rails onto the floppy drive conversion kit carrier TP01308 A A ...

Page 75: ...e the carrier assembly into the left hard drive bay until it clicks into place See letter A in the figure below 15 Open the connector labeled Floppy Con on the backplane by pulling up on the connector cover See letter B in the figure below 16 Insert the loose end of the flat flex cable into the backplane connector See letter C in the figure below 17 Push in on the connector cover to lock the cable...

Page 76: ...ces and the AC power cable back into the server Removing a Floppy Drive from the Converted Hard Drive Bay 1 Observe the safety and ESD precautions at the start of this book 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis Cover 4 Remove the front bezel if it is installed For instructions see Removi...

Page 77: ...o screws at each side that hold the drive rails to the drive carrier Lift the two rails from the carrier 9 Disconnect the two screws attaching the drive to the converted hard drive bay carrier 10 Install an empty hot swap hard drive carrier into chassis drive bay if no floppy or hard drive is to be installed into the bay 11 Store the screws the converted drive bay carrier the side rails and the fl...

Page 78: ...ltos R510 Server Chassis 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis Cover 4 Remove the front bezel if it is installed For instructions see Removing and Installing the Front Bezel 5 Push in on the blu...

Page 79: ...D in the figure 9 Attach the 44 pin CD ROM drive cable to the exposed side back of the interposer board See letter E in the figure 10 Slide the DVD CD RW or CD ROM drive carrier into the chassis See letter A in the figure below 11 Connect the loose end of the CD ROM drive cable to the backplane connector See letter B in the figure ...

Page 80: ... 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis Cover 4 Remove the front bezel if it is installed 5 Disconnect the CD ROM data cable from the backplane 6 Push in on the blue lever at the rear of the driv...

Page 81: ...D CD RW or CD ROM Drive into Slimline Bay No Backplane Installed NOTE The carrier for the slimline DVD CD RW drive CD ROM drive was pre installed in the slimline drive bay of your Altos R510 Server Chassis The interposer board and floppy drive power adapter cable used in these instructions was sent to you with your fixed drive kit 1 Observe the safety and ESD precautions at the beginning of this b...

Page 82: ...y connected connect the 2x3 end of the DVD CD RW or CD ROM drive power cable that was included with your fixed drive kit to the 2x3 power connector on the SATA power adapter cable See letters B and C in the figure below 11 Connect the drive power cable to the power connector on the rear of the DVD CD RW or CD ROM drive See letter D in the figure 12 Connect the DVD CD RW or CD ROM drive data cable ...

Page 83: ...uctions see Installing the Chassis Cover 15 Optional Install the front bezel For instructions see Removing and Installing the Front Bezel 16 Plug all peripheral devices and the AC power cable back into the server TP01167 B C D F A E F E D B C ...

Page 84: ... unplug the AC power cord from the system or wall outlet Installing a PCI Riser Connector To install the PCI riser connector use the following instructions 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis ...

Page 85: ...the right to lock it into place 10 Release the blue locking lever 11 Install a PCI add in card if desired For instructions see Installing a PCI Add in Card 12 Position the riser assembly over the PCI sockets on the server board see letter A in the figure below lining up the four hooks at the rear of the riser assembly see letter B with the four slots in the rear of the chassis see letter C 13 Push...

Page 86: ...he following instructions to remove it and then follow the instructions under Installing a PCI Riser Connector to install a new riser connector NOTE To eliminate the possibility of installing the replacement connector on the wrong side of the PCI riser assembly replace one connector at a time 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down...

Page 87: ...ng a PCI Add in Card 6 Push back on the blue release lever at the end of the riser connector While holding the lever back push firmly on the other edge of the board to disengage the board from the riser 7 Follow the steps under Installing a PCI Riser Connector to install a replacement riser connector 8 Install the chassis cover For instructions see Installing the Chassis Cover ...

Page 88: ...ing of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing the Chassis Cover 4 Pull up on the two latches on the assembly See letter A in the figure below 5 Lift the PCI riser assembly from the chassis 6 Open the PCI retention clip on the PCI riser card assembly See letter A in th...

Page 89: ... the assembly is securely seated as shown in the diagram on page 74 12 Install the chassis cover For instructions see Installing the Chassis Cover 13 Plug all peripheral devices and the AC power cable back into the server Removing a PCI Add in Card 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices...

Page 90: ...tion the riser assembly over the PCI sockets on the server board 10 Push the riser assembly down until the assembly is securely seated 11 Install the chassis cover For instructions see Installing the Chassis Cover 12 Plug all peripheral devices and the AC power cable back into the server ...

Page 91: ...The backplane board and the hardware that came with the backplane can be replaced if your backplane fails or if a different option is required To replace the backplane use the following instructions to remove and then to install a backplane Removing the SATA or SCSI Backplane 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and u...

Page 92: ...assis If any of the pins catches on the holes it means you have not slid the board fully to the right See letter C in the figure Installing the SCSI or SATA Backplane 1 Observe the safety and ESD precautions at the beginning of this book See Safety Information 2 Power down the server and unplug all peripheral devices and the AC power cable 3 Remove the chassis cover For instructions see Removing t...

Page 93: ...o not pull on any components on the board grasp only on the edges of the board See letter B in the figure 8 Tighten the blue captive screw at the right side of the backplane board See letter C in the figure 9 Connect the following cables to the backplane Front panel cable Power cable Flex cable The cable indicates the end that is to be connected to the backplane SCSI backplane only SCSI Channel A ...

Page 94: ...nstructions see Installing the Air Baffle 11 Install the chassis cover For instructions see Installing the Chassis Cover 12 Install the hot swap hard drive s if applicable For instructions see Installing a SATA or SCSI Hot swap Hard Disk Drive 13 Optional Install the front bezel For instructions see Installing the Front Bezel ...

Page 95: ...y in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Installing the Processor To install a processor follow these instructions 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord from the serve...

Page 96: ...4 Configuring the system 84 NOTE Make sure the alignment triangle mark and the alignment triangle cutout align correctly 7 Lower the socket lever completely A A B ...

Page 97: ...heat sink corners in a diagonal manner screw in one screw then the screw located diagonally to the first screw Do not fully tighten one screw before tightening another 4 Gradually and equally tighten each captive screw until each is firmly tightened Do not over tighten the screws 5 Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets 6 Replace the server s c...

Page 98: ...he server s cover 5 Unplug the processor fan cable from the server board 6 Loosen the four captive screws on the corners of the heat sink 7 Twist the heat sink slightly to break the seal between the heat sink and the processor 8 Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the proce...

Page 99: ...B and 3B are connected to memory channel B The maximum memory capacity is 12GB DDR333 memory Memory DIMM technologies supported are 512MB 1 GB and 2 GB DIMM 1B DIMM 1A DIMM 2B DIMM 2A DIMM 3A DIMM 3B Mem ory Inter leave 512MB 1 way 1GB 1 way 2GB 1 way 512MB 512MB 2 way 1GB 1GB 2 way 2GB 2GB 2 way 512MB 512MB 512MB 512MB 2 way 1GB 1GB 1GB 1GB 2 way 2GB 2GB 2GB 2GB 2 way 512MB 512MB 512MB 512MB 512M...

Page 100: ... be populated before any DIMMs are installed DIMM2B and DIMM2A must be populated in pairs DIMM3B and DIMM3A must be populated in pairs Both DIMMs in a bank must be identical same manufacturer CAS latency number of rows columns and devices timing parameters etc Although DIMMs within a bank must be identical the BIOS supports various DIMM sizes and configurations allowing the banks of memory to be d...

Page 101: ...eld in reserve When all the data has been copied the reserve DIMM s will be put into service and the failing DIMM will be removed from service Only one sparing cycle is supported If this feature is not enabled then all DIMMs will be visible in normal address space Please refer to the Memory Configuration section in BIOS Setup to enable the memory sparing feature The table below lists the suggested...

Page 102: ...mation and Software for a link to the list of tested DIMMs Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord from the server 4 Remove the server s cover See the documentation that accompanied your server chassis for i...

Page 103: ...ons on installing the server s cover Removing DIMMs To remove a DIMM follow these steps 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Remove the AC power cord from the server 4 Remove the server s cover See the documentation that accompanied your server chassis for instructions on removing the ...

Page 104: ...4 Configuring the system 92 ...

Page 105: ...5 BIOS setup ...

Page 106: ...This chapter explains the system BIOS and discusses how to configure the system by changing the BIOS settings ...

Page 107: ...een corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clear the CMOS memory For instructions on clearing the CMOS see Clearing the CMOS Setup Menus Each BIOS S...

Page 108: ...l standards emulation This may limit some functionality for compatibility e g usage of colors or some keys or key sequences or support of pointing devices Configuration Reset Setting the Clear CMOS jumper board location J1H4 produces a reset system configuration request When a request is detected the BIOS loads the default system configuration values during the next POST Alternatively the user can...

Page 109: ...d to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list F6 Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese...

Page 110: ...irmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fields are set to their default values If No is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values F10 Save and Exit Pressing F10 causes the following message to appear Setu...

Page 111: ...he major menu selections available The following tables describe the available options on the top and lower level menus Default values are shown in bold text Feature Options Help Text Description System Overview AMI BIOS Version N A N A BIOS ID string excluding the build time and date Build Date N A N A BIOS build date Processor ...

Page 112: ...CH Stepping Stepping N A N A System Time HH MM SS Use ENTER TAB or SHIFT TAB to select a field Use or to configure system Time Configures the sys tem time on a 24 hour clock Default is 00 00 00 System Date DAY MM DD YYYY Use ENTER TAB or SHIFT TAB to select a field Use or to configure system Date Configures the sys tem date Default is Build Date Day of the week is automatically cal culated Feature...

Page 113: ...rameter values in the Advanced menu as any incorrect value may cause the system to malfunction BIOS Setup Advanced Menu Options Feature Options Help Text Description Advanced Settings WARNING Setting wrong values in below sections may cause system to mal function Processor Con figuration N A Configure proces sors Selects submenu ...

Page 114: ...ubmenu Super I O Con figuration N A Configure the Super I O Chipset Selects submenu USB Configura tion N A Configure the USB support Selects submenu PCI Configura tion N A Configure PCI devices Selects submenu Memory Con figuration N A Configure memory devices Selects submenu Feature Options Help Text Description Configure Advanced Processor Settings Feature Options Help Text Description ...

Page 115: ...lays the CPUID of the processor Cache L1 N A N A Displays cache L1 size Cache L2 N A N A Displays cache L2 size Cache L3 N A N A Displays cache L3 size Visible only if the pro cessor contains an L3 cache CPU 2 CPUID N A N A Displays the CPUID of the processor Cache L1 N A N A Displays cache L1 size Cache L2 N A N A Displays cache L2 size Cache L3 N A N A Displays cache L3 size Visible only if the ...

Page 116: ...bled Enable Hyper Thread ing Technology only if OS supports it Controls Hyper Thread ing state Primarily used to support older Operating Systems that do not support Hyper Threading Intel Speed Step Tech Auto Disabled Select disabled for maximum CPU speed Select enabled to allow the OS to reduce power con sumption Note This option may not be present in early Beta releases Feature Options Help Text ...

Page 117: ...tion Onboard P ATA Chan nels Disabled Primary Second ary Both Disabled disables the integrated P ATA Con troller Primary enables only the Primary P ATA Control ler Secondary enables only the Secondary P ATA Controller Both enables both P ATA Controllers Controls state of integrated P ATA controller ...

Page 118: ... remove a P ATA and replace it by S ATA in a given channel Only 1 channel can be S ATA Selects submenu for configuring mixed P ATA and S ATA Primary IDE Master N A While entering setup BIOS auto detects the presence of IDE devices This displays the status of auto detection of IDE devices Selects submenu with additional device details Primary IDE Slave N A While entering setup BIOS auto detects the...

Page 119: ...of auto detection of IDE devices Selects submenu with additional device details Hard Disk Write Pro tect Disabled Enabled Disable Enable device write protection This will be effective only if device is accessed through BIOS Primarily used to prevent unautho rized writes to hard drives IDE Detect Time Out Sec 0 5 10 15 20 25 30 35 Select the time out value for detecting ATA ATAPI device s Primarily...

Page 120: ...S ATA P ATA Parallel ATA Primary channel S ATA Serial ATA Defines the S ATA device for this chan nel If the Second ATA is assigned S ATA this option reverts to P ATA Second ATA Channel P ATA M S S ATA M S Configure this channel to P ATA or S ATA P ATA Parallel ATA Primary channel S ATA Serial ATA Defines the S ATA device for this chan nel If the First ATA is assigned S ATA this option reverts to P...

Page 121: ... detected device info Type Not Installed Auto CDROM ARMD Select the type of device connected to the system The Auto setting should work in most cases LBA Large Mode Disabled Auto Disabled Disables LBA Mode Auto Enabled LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled The Auto setting should work in most cases ...

Page 122: ... Auto setting should work in most cases DMA Mode Auto SWDMA0 0 SWDMA0 1 SWDMA0 2 MWDMA0 0 MWDMA0 1 MWDMA0 2 UWDMA0 0 UWDMA0 1 UWDMA0 2 UWDMA0 3 UWDMA0 4 UWDMA0 5 Select DMA Mode Auto Auto detected SWDMA Single wordDMAn MWDMA Multi wordDMAn UWDMA UltraD MAn The Auto setting should work in most cases S M A R T Auto Disabled Enabled Self Monitoring Analysis and Reporting Technol ogy The Auto setting ...

Page 123: ... Floppy Configuration Floppy A Disabled 720 KB 3 1 2 1 44 MB 3 1 2 2 88 MB 3 1 2 Select the type of floppy drive con nected to the sys tem Note Intel no longer validates 720Kb 2 88Mb drives Onboard Floppy Con troller Disabled Enabled Allows BIOS to Enable or Disable Floppy Controller ...

Page 124: ...F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Allows BIOS to Select Serial Port A Base Addresses Option that is used by other serial port is hid den to prevent conflicting set tings Serial Port B Address Disabled 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Allows BIOS to Select Serial Port B Base Addresses Option that is used by other serial port is hid den to prevent conflicting set tings ...

Page 125: ...ature Options Help Text Description USB Configuration USB Devices Enabled N A N A List of USB devices detected by BIOS USB Func tion Disabled Enabled Enables USB HOST con trollers When set to dis abled other USB options are grayed out ...

Page 126: ...pport will not be disabled until booting an OS Port 60 64 Emulation Disabled Enabled Enables I O port 60 64h emulation support This should be enabled for the complete USB keyboard legacy support for non USB aware OSes USB 2 0 Controller Disabled Enabled N A USB 2 0 Controller mode FullSpeed HiSpeed Configures the USB 2 0 controller in HiSpeed 480Mbps or FullSpeed 12Mbps Feature Options Help Text D...

Page 127: ... that are not required to boot the system Parameter Description Option PCI Configuration Onboard Video Disabled Enabled Enable Disable on board VGA Controller Dual Monitor Video Disabled Enabled Select which graphics control ler to use as the primary boot device Enabled selects the on board device Onboard NIC 1 Left Disabled Enabled Onboard NIC 1 ROM Disabled Enabled ...

Page 128: ...nfiguration Sub menu Selections Onboard NIC 2 Right Disabled Enabled Onboard NIC 2 ROM Disabled Enabled Slot 1 Option ROM Disabled Enabled PCI X 64 133 Slot 2 Option ROM Disabled Enabled PCI X 64 133 Parameter Description Option ...

Page 129: ...ry Settings DIMM 1A Installed Not Installed Disabled Mirror Spare Informational display DIMM 1B Installed Not Installed Disabled Mirror Spare Informational display DIMM 2A Installed Not Installed Disabled Mirror Spare Informational display DIMM 2B Installed Not Installed Disabled Mirror Spare Informational display DIMM 3A Installed Not Installed Disabled Mirror Spare Informational display ...

Page 130: ...ystem boot This option will automactically reset to Disabled on the next system boot Memory Remap Fea ture Disabled Enabled Enable Allow remapping of over lapped PCI memory above the total phys ical memory Disable Do not allow remapping of mem ory Memory Sparing Disabled Spare Disabled provides the most memory space Sparing reserves memory to replace failures Sparing is grayed out if the installed...

Page 131: ...ifies the boot device priority sequence Selects sub menu Hard Disk Drives N A Specifies the boot device priority sequence from available hard drives Selects sub menu Removable Drives N A Specifies the boot device priority sequence from available removable drives Selects sub menu ATAPI CD ROM Drives N A Specifies the boot device priority sequence from available CD ROM drives Selects sub menu ...

Page 132: ...Allows BIOS to skip certain tests while booting This will decrease the time needed to boot the system Quiet Boot Disabled Enabled Disabled Displays normal POST messages Enabled Displays OEM Logo instead of POST messages Bootup Num Lock Off On Select power on state for Numlock PS 2 Mouse Sup port Disabled Enabled Auto Select support for PS 2 mouse ...

Page 133: ...itical POST errors If dis abled the system will boot with no inter vention if possible Hit F2 Message Display Disabled Enabled Displays Press F2 to run Setup in POST Scan User Flash Area Disabled Enabled Allows BIOS to scan the Flash ROM for user binaries Feature Options Help Text Description Boot Device Priority Feature Options Help Text ...

Page 134: ... has been dis abled in the correspond ing type menu Number of entries will vary based on system configuration nth Boot Device Varies Specifies the boot sequence from the avail able devices A device enclosed in parenthesis has been dis abled in the correspond ing type menu Feature Options Help Text Description Hard Disk Drives Feature Options Help Text Description ...

Page 135: ...stem configu ration nth Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration Feature Options Help Text Description Removable Drives 1st Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration Feature Options Help Text Description ...

Page 136: ...e boot sequence from the avail able devices Varies based on system configu ration Feature Options Help Text Description ATAPI CD ROM Drives 1st Drive Varies Specifies the boot sequence from the avail able devices Varies based on system configu ration Feature Options Help Text Description ...

Page 137: ... able devices Varies based on system configu ration Feature Options Help Text Description Security Settings Administra tor Pass word is N A Install Not installed Informational display User Pass word is N A Install Not installed Informational display Feature Options Help Text Description ...

Page 138: ...nd Time NO ACCESS prevents User access to the Setup Utility VIEW ONLY allows access to the Setup Utility but the fields can not be changed FULL allows any field to be changed This node is grayed out and becomes active only when Admin password is set Clear User Password N A Immediately clears the user password Admin uses this option to clear User password Adminpassword is used to enter setup is req...

Page 139: ...s at least one password is enabled Can be disabled by entering a new key fol lowed by a backspace or by entering delete This node is grayed out if a user password is not installed Secure Mode Boot Disabled Enabled When enabled allows the host system to complete the boot process without a password The keyboard will remain locked until a password is entered A password is required to boot from disket...

Page 140: ...e NMI con trol for the front panel NMI button Feature Options Help Text Description System man agement N A N A Selects submenu Serial Con sole Fea tures N A N A Selects submenu Event Log configura tion N A Configures event logging Selects submenu Feature Options Help Text Description ...

Page 141: ...is the default When set to Stays Off Power Switch Inhibit is dis abled FRB 2 Policy Disable BSP Do not dis able BSP Retry on Next Boot Disable FRB2 Timer This controls action if the boot processor will be dis abled or not Disable BSP and Do not dis able BSP are only displayed if the Intel Man agement Mod ule is present Late POST Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes This cont...

Page 142: ... on timeout is deter mined by OS Watchdog Timer policy setting OS Watch dog Timer Policy Stay On Reset Power Off Controls the policy upon timeout Stay on action will take no overt action Reset will force the system to reset Power off will force the system to power off Platform Event Filter ing Disabled Enabled Disable trigger for system sensor events Feature Options Help Text Description ...

Page 143: ...Part Number N A N A Field contents varies Server Board Serial Number N A N A Field contents varies NIC 1 MAC Address N A N A Field contents varies NIC 2 MAC Address N A N A Field contents varies System Part Number N A N A Field contents varies System Serial Number N A N A Field contents varies ...

Page 144: ...ion N A N A BIOS ID string excluding the build time and date BMC Device ID N A N A Field contents varies BMC Firmware Revision N A N A Field contents varies BMC Device Revision N A N A Field contents varies PIA Revision N A N A Field contents varies SDR Revision N A N A Field contents varies Feature Options Help Text Description ...

Page 145: ...ied serial port to redirect the console to a remote ANSI terminal Enabling this option dis ables Quiet Boot When the Man agement Mod ule is present the help text directs the user to select Serial B for Serial Over LAN If enabled BIOS uses the specified serial port to redirect the console to a remote ANSI terminal Enabling this option dis ables Quiet Boot For Serial Over LAN select Serial B ...

Page 146: ...rdware XON XOFF Software CTS RTS CD Hardware Carrier Detect for modem use Terminal Type PC ANSI VT100 VT UTF8 VT100 selection only works for English as the selected language VT UTF8 uses Unicode PC ANSI is the standard PC type terminal ACPI Redi rection port Disabled Serial A Serial B Enable Disable the ACPI OS Headless Console Redi rection Feature Options Help Text Description ...

Page 147: ... Log Configuration Clear All Event Logs Disabled Enabled Setting this to Enabled will clear the System Event Log during the next boot BIOS Event Logging Disabled Enabled Select enabled to allow logging of BIOS events Enables BIOS to log events to the SEL This option controls BIOS events only ...

Page 148: ... ECC Event Logging Grayed out if Critical Event Logging option is disabled PCI Error Logging Disabled Enabled Enables or Disables PCI Error Logging Grayed out if Critical Event Logging option is disabled FSB Error Logging Disabled Enabled Enables or Disables Front Side Bus Error Logging Grayed out if Critical Event Logging option is disabled Hublink Error Log ging Disabled Enabled Enables or Disab...

Page 149: ...g the changes F10 key can be used for this operation Save Changes and Exit Discard Changes and Exit N A Exit system setup without saving any changes ESC key can be used for this operation Discard Changes and Exit Discard Changes N A Discards changes done so far to any of the setup questions F7 key can be used for this operation Discard Changes ...

Page 150: ...including how to record the current BIOS settings and how to obtain the upgrade utility Note In the unlikely event that a BIOS error occurs during the BIOS update process a recovery process may need to be followed to return the system to service Recording the Current BIOS Settings 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP Load Setup Defaults N ...

Page 151: ...e update completes remove the bootable media from which you performed the upgrade Note Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup ...

Page 152: ... up the system 5 Power down the system and disconnect the AC power 6 Return the Password Clear jumper to the Password Clear Protect position covering pins 2 and 3 7 Close the server chassis 8 Reconnect the AC power and power up the server Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM The CMOS Clear j...

Page 153: ...OS Clear Force Erase position covering pins 1 and 2 as indicated in the following diagram 4 Reconnect the AC power power up the system 5 When the system begins beeping power it down and disconnect the AC power 6 Return the CMOS Clear jumper to the CMOS Clear by BMC location covering pins 2 and 3 7 Close the server chassis 8 Reconnect the AC power and power up the system ...

Page 154: ...5 BIOS setup 142 ...

Page 155: ...6 Troubleshooting ...

Page 156: ...This chapter helps you identify and solve problems that might occur while you are using the system ...

Page 157: ...your system using one of the methods below Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application First Steps Checklist Is AC power available at the wall outlet Are the power supp...

Page 158: ...correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested c...

Page 159: ... system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light Diskette Drive Activity Light Does Not Light If system LEDs are illuminated see LED Information f...

Page 160: ...ply next to the fan If your system has one is it turned on Remove all add in cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the p...

Page 161: ...sor s and re seat them If you are using an add in video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the server board connector 3 Reboot the system for changes to take effect 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code write d...

Page 162: ...e power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way Diskette Drive Activity Light Does Not Light Check the following Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set corr...

Page 163: ...ed with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type in your NET CFG file The controller stopped working when...

Page 164: ...ent is unlikely especially if other software runs correctly Check the following Make sure the system meets the minimum hardware requirements for the software See the software documentation Make sure the software is properly installed and configured for the system See the software documentation Use only an authorized copy Unauthorized copies often do not work If you are running the software from a ...

Page 165: ...on the power line you may want to install a surge suppressor between the power outlet and the system power cord Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components Hard Drive s are not recognized Check the following Make sure the drive is not disabled in BIO...

Page 166: ...and board rear left corner Blue Press ID LED button or user Server Man agement software to turn on the LED System fault Visible fault warning Control panel and board rear left corner Green or Amber On No Fault Green Blink degraded Amber critical error or non recoverable Amber blink non critical Hard drive activity Control panel Control panel Green Blinking Activity No action required Mem oryfault ...

Page 167: ...ure 1 behind processor socket Amber On Fault 5v Standby Identify 5v standby power on state Front left board Amber On 5v standby power on Power LED Identify the power state of the system Control Panel Green Off Power is off off or S5 On Power on or S0 Slow Blink Low power state S1 S3 Name Function Location Color Notes ...

Page 168: ...6 Troubleshooting 156 ...

Page 169: ...Appendix A Management software installation ...

Page 170: ...This appendix shows you how to install the ASM software packages ...

Page 171: ...ns Red Hat Enterprise Linux 3 0 ASM Console Intel Pentium III 500 MHz or higher processor 128 MB of RAM SCSI IDE hard drive with at least 100 MB free hard disk space Ethernet card Windows 2000 professional Windows XP Windows 2000 server advanced server Windows server 2003 web standard Enterprise editions Red Hat Linux 9 0 or Red Hat Enterprise Linux 3 0 System setup Make sure that your system meet...

Page 172: ...em Installing ASM Console Windows version To install ASM Console 1 Log in to the target Windows based PC using the Administrator account 2 Insert the EasyBUILDTM Management CD into the computer s CD ROM drive The installation sequence will automatically begin 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete installa...

Page 173: ...ectory to ASM6 Linux Agent subdirectory with the command cd mnt cdrom LinuxAgent 4 Type in the command asmsetup install to install the ASM6 Linux Agent Follow the prompted installation guide and you can install the ASM6 Linux Agent with ease 5 Umount the CD ROM Drive with umount mnt cdrom command For detailed instructions on installing ASM Agent on Linux systems refer to the ASM User s manual ASM ...

Page 174: ...Appendix A Management software installation 162 ...

Page 175: ...Appendix B Tool less rail kit installation ...

Page 176: ...This appendix shows you how to use the optional rail kit to put your Altos R510 server into a server rack ...

Page 177: ...lide Rails Details of the Slide Rails are shown below Setting the Multi Pin Adapters for Rack Type lThe 10 32 threaded hole in the center of the Multi Pin Adapter is for securing during shipping if desired and for the attachment of front panel blanks if desired lThe Slide Rails are shipped with the Multi Pin Adapters set for square holes If your rack has square mounting holes skip this section ...

Page 178: ...he Multi Pin Bracket 2 Install the Multi Pin Adapter by pressing the pins together while inserting adapter into bracket Multi Pin Adapter must be fully locked in bracket Make certain both mounting pins on Multi Pin Adapter are fully engaged in Multi Pin Bracket then lock Multi Pin Adapter in place using the Swivel Lock 3 Repeat the above steps for both ends of each Slide Rail Installing the Slide ...

Page 179: ...the Slide Rail may be damaged and mounting will not be secure 2 Noting the holes determined in the previous step align the left Slide Rail with its mounting holes 3 Hold the Slide Rail in desired rack mounting position At the rear of Slide Rail press the Multi Pin Adapter mounting pins together and insert the Slide Rail into rack upright ...

Page 180: ...h the left Slide Rail Installing the Component into the Slide Rails Note If optional Cable Management Arm CMA is to be installed install it now before installing the component Access to rear of Slide Rails is required to install the CMA See Cable Management Arm Installation on the other side of this sheet for CMA installation instructions 1 Extend both Slide Rails into the fully extended locked po...

Page 181: ...eft and right Slide Extension Release Levers and slowly slide the component and Slide Rails into the fully retracted position Cable Management ARM installation Note Read the General Safety Information below before attempting installation The Cable Management Arm CMA pivots at its rear mounting position and slides along its front ...

Page 182: ...ew of the CMA and its details are shown below Required Installation Position of the CMA The CMA can be installed on either the left Slide Rail or right Slide Rail the mounting tabs on either end are identical Regardless of the selected position the CMA must be oriented as shown below to properly function ...

Page 183: ...on the CMA mounting point chosen to be the rear pivoting end of the installed assembly 3 Place the Spacer Block in mounting position on the end of the CMA chosen to be the rear pivoting end Attach the CMA along with Spacer Block to the rear of Slide Rail using the captive thumbscrew 4 Attach the Anti sag Bar to the Anti sag Bar Sliders on the left and right Slide Rails 5 At the front sliding end o...

Page 184: ...ing If binding is noticed recheck mounting of CMA as described in Required Installation Position of the CMA Placing and Securing Cabling Within the CMA 1 After installing the component in the Slide Rails fully extend the Slide Rails until they lock 2 Connect all required cables to the component 3 Place the cables in the cable cutouts and into the cabling channels 4 Use the six supplied straps to s...

Page 185: ...G For complete safety and regulatory information see your System Information document This Slide Rail kit is intended only for use with components of 1 RU or 2 RU height Maximum component weight 18 2 kg 40 lb for 1 RU 38 6 kg 85 lb for 2 RU Installing components in a rack without the front and side stabilizers could cause the rack to tip over Always install the stabilizers before installing compon...

Page 186: ...documentation as required Note Your system is safety certified as a free standing unit and as a component for use in a rack cabinet using the customer rack kit when both the rack cabinet and the rack kit were designed for your system The installation of your system and rack kit in any other rack cabinet has not been approved by any safety agency It is your responsibility to have the final combinat...

Page 187: ...Appendix C Sensor Table ...

Page 188: ...This appendix shows you the Altos R510 sensor table details ...

Page 189: ... 1 5V 0Dh Voltage BB 1 8V OEh Voltage BB 3 3V 0Fh Voltage BB 5V 10h Voltage BB 12V 11h Voltage BB 12V 12h Voltage FSB Vtt 13h Voltage MCH Vtt 14h Voltage SCSI Core 1 8V 15h Voltage STBY 3 3V 16h Voltage Proc1 VCCP 19h Voltage Proc2 VCCP 1Ah Voltage Tach Fan 1 1Bh Fan Tach Fan 2 1Ch Fan Tach Fan 3 1Dh Fan Tach Fan 4 1Eh Fan Tach Fan 5 1Fh Fan ...

Page 190: ...roc1 Thermal Trip 26h Processor Proc2 Thermal Trip 27h Processor Proc1 Throttle 28h Temperature Proc 2 Throttle 29h Temperature Diagnostic Interrupt Button 2Ah Classis Identify Button 2Bh Proc1 Fan 2Ch Fan Proc2 fan 2Dh Fan Proc1 Core Temp 2Eh Temperature Proc2 Core Temp 2Fh Temperature CPU Configuration Error 30h Processor Sensor Name Sensor Sensor Type ...

Page 191: ...Appendix D SATA RAID Configuration ...

Page 192: ...This appendix shows you how to create SATA RAID ...

Page 193: ...dvanced Then select IDE Configuration and press Enter 2 Move cursor to Configure S ATA as RAID and press Enter to change the Options to Enabled 3 Press F10 save the configuration changes and exit setup How to create RAID 1 volume Enter the onboard SATA RAID Configuration Utility When you see the Intel Embedded Server RAID information shows on the screen during the POST Power On Self Test press Ctr...

Page 194: ... array 5 Press Enter again to select array to configure 6 Press spacebar to select the array and press F10 to configure the logical drive 7 The default RAID level for 2 disk drives is RAID1 Just select Accept to use the default setting and press Enter to return to the ARRAY SELECTION MENU 8 Press Enter to end the array configuration 9 Select YES to Save Configuration and press any key to return to...

Page 195: ... press Esc in the Management Menu and select YES to exit the Embedded RAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server Now you can start installing an OS on the RAID array NOTE You can find the onboard SATA RAID driver in the EasyBUILD Resource CD and SATA RAID utility in the EasyBUILD Management CD ...

Page 196: ...Appendix D SATA RAID Configuration 184 ...

Page 197: ...on cards 37 38 Internal components 22 J Jumper JP1 settings 15 M Memory 3 N Networking 4 Notices iii O opening the system 33 Opening your system 33 P package contents 25 Post installation instructions 32 Preinstallation instructions 31 Preinstallation requirements 25 Processor 3 Product 3 R Rack installation 169 Screw types 168 Rear panel 20 removing the top panel 33 replacing the top cover 35 S S...

Page 198: ...186 ...

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