Appendix A: Troubleshooting
124
•
Are the processors fully seated in their sockets on the server
board?
•
Are all standoffs in the proper location and not touching any
components, causing a potential short?
•
Are all add-in PCI boards fully seated in their slots on the server
board?
•
Are all jumper settings on the server board correct?
•
Are all jumper and switch settings on add-in boards and peripheral
devices correct? To check these settings, refer to the
manufacturer’s documentation that comes with them. If
applicable, ensure that there are no conflicts - for example, two
add-in boards sharing the same interrupt.
•
Are all peripheral devices installed correctly?
•
If the system has a hard disk drive, is it properly formatted or
configured?
•
Are all device drivers properly installed?
•
Are the configuration settings made in Setup correct?
•
Is the operating system properly loaded? Refer to the operating
system documentation.
•
Did you press the system power on/off switch on the control panel
to turn the server on (power on light should be lit)?
•
Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet for 100-120 V~ or a NEMA 6-
15R outlet for 200-240 V~?
•
Are all integrated components from the tested components lists?
Check the tested memory, and chassis lists, as well as the
supported hardware and operating system list.
Hardware Diagnostic Testing
This section provides a more detailed approach to identifying a
hardware problem and locating its source.
CAUTION :
Turn off devices before disconnecting cables: Before
disconnecting any peripheral cables from the system, turn off the
system and any external peripheral devices. Failure to do so can
cause permanent damage to the system and/or the peripheral
devices.
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Summary of Contents for Altos G520 series
Page 1: ...Acer Altos G520 series User s guide ...
Page 11: ...1 System tour ...
Page 29: ...19 2 SATA cable connector 3 HDD backplane power connector 10pin Label Description ...
Page 30: ...1 System tour 20 ...
Page 31: ...2 System setup ...
Page 44: ...2 System setup 34 ...
Page 45: ...3 Upgrading the system ...
Page 79: ...4 BIOS setup ...
Page 131: ...Appendix A Troubleshooting ...
Page 145: ...Appendix B ASM Quick Installation Guide ...
Page 146: ...This appendix shows you how to install the ASM software package ...
Page 149: ...Appendix C Altos G520 Rack Installation Guide ...
Page 150: ...This appendix shows you how to install the optional rack mount kit for Acer Altos G520 ...
Page 157: ...Appendix D SATA RAID Configuration ...
Page 158: ...This appendix shows you how to create SATA RAID ...
Page 162: ...Appendix D SATA RAID Configuration 152 ...
Page 163: ...Appendix E RAID Configuration ...
Page 164: ...This appendix shows you how to create RAID ...
Page 169: ...Appendix F Diagnostic Code Checkpoints ...