15
6. Warning and Error Messages
The unit might report any error message to notify the operator about an
incident or anomaly during the counting. This table shows a summary of the
possible error messages.
ERROR
CAUSE
SOLUTION
UUE
Suspicious UV
feature
-
Remove the suspicious bill
-
Reduce the UV sensitivity
mgE
Suspicious MG
feature
-
Remove the suspicious bill
-
Reduce the MG sensitivity
CHE
Two or more bills
passed closely
together
-
Adjust thickness adjustment
knob
-
Verify the bill’s fitness quality
dbL
Two or more bills
passed together
-
Fan the bills
-
Adjust thickness adjustment
knob
ddE
Check the size of the
bill (width)
-
Verify the specific bill
-
Reduce the DD sensitivity
HalF
Check for a mutilated
bill
-
Remove the specific bill
Stop
The emergency stop
is activated
-
Turn the unit OFF and ON
again
EA0
Left counting sensor
problem
-
Clean the sensor
-
Get in contact with tech
support
EA1
Right counting sensor
problem
-
Clean the sensor
-
Get in contact with tech
support
EA2
Stacker sensor
problem
-
Clean the sensor
-
Get in contact with tech
support
EA3
Speed sensor problem
-
Get in contact with tech
support
