Accu-Steam EG24A, Installation & Operator'S Manual

Page: 39 / 48

Accu-Steam™ G2 Electric Installation and Operators Manual
MP5018-1702
PAGE 36
BASIC TROUBLESHOOTING
Appliance will not turn on
• Make sure the appliance is plugged in.
• Check the facility circuit breaker (or
fuse) supplying the unit
Heat light will not come on
• Make sure the appliance is not hotter
than the temperature you have it
set for. If you have turned down the
temperature of the griddle, the heat
light will not come on again until the
cooking surface drops below the
temperature you have set.
• See if the heat light is coming on
intermittently. While operating in
a normal condition, the heat light
cycles on and off periodically when at
temperature.
Uneven or inaccurate surface temperatures
• Verify the appliance is level front to
back and side to side.
• Verify the surface temperature with
an accurate digital surface probe
thermometer.
• Use of an infrared or mechanical
thermometer will not give an accurate
reading of the appliance cooking
surface temperatures.
• Contact AccuTemp Technical Service
for additional instructions.
Unit will not turn off
• This symptom, which is extremely rare,
indicates a serious control malfunction.
• Turn off the appliance electrical supply
at the source and contact AccuTemp
Technical Service for additional
Instructions.
• Make sure to hold the On/Off Key for a
minimum 3 seconds until the display turns
off
Preset Temperatures are not working
• Check the preset temperature by pressing
each key momentarily to display the Preset
Temp. If the Preset Temp settings are correct
and the appliance will not regulate to the
Preset Temp contact AccuTemp.
E001 Displayed
• Open Temperature Sensor or defective
temperature input on Temperature Control
Board.
E002
• Shorted Temperature Sensor or defective
input on the Temperature Control Board.
• OVERTEMP - When this error is lit an
overtemp condition was sensed and will turn
off the appliance
1. To correct, turn the appliance off and and
wait one minute and turn the appliance
back on. If the error continues, verify the
overtemp senor is within specification, if
not replace the overtemp control board.
SERVICE AND TROUBLESHOOTING
Fault Indicators