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Accu-Steam EG24A Installation & Operator'S Manual Download Page 38

Accu-Steam™ G2 Electric Installation and Operators Manual

MP5018-1702

PAGE 35

WARRANTY SERVICE PROCEDURE

An AccuTemp Products, Inc. Technical Service Technician is available:

 Monday thru Sunday, 7:00am to 7:00pm EST.

BASIC SERVICE AND TROUBLESHOOTING

• 

Contact the AccuTemp Technical Service group for all warranty service requests.

• 

Be prepared to supply the serial number, address, location phone and contact for the location.

• 

Be prepared to complete a few simple tasks to help evaluate the problem.

•  If the problem requires service at the location the AccuTemp Technical Service group will 

dispatch the nearest authorized service agent.

Toll Free

800 480-0415

Office

260 469-3040

Fax

260 469-3045

Email -Service

[email protected]

Email-Parts

[email protected]

Web Site

www.accutemp.net

Service should be completed by AccuTemp authorized 

service groups. Service completed by unauthorized 

groups will void all  factory warranties.

NOTE

AccuTemp Technical Service must be contacted for 

all warranty service requests. If not the warranty 

claim maybe denied.

NOTE

Summary of Contents for EG24A

Page 1: ...ce could result in property damage serious injury or death Read and understand the installation operational maintenance instructions before installing servicing or operating this commercial appliance Serial Number Model Install Date WARNING Record the serial number model number and the install date identification decal located on the left side of the front panel Please have this information when c...

Page 2: ...arranty Registration Instructions 12 Installation Operational Checklist Warranty Registration Form 13 14 Installation Instructions 15 17 Operation Instructions 18 29 Cleaning Instructions 30 31 Planned Maintenance 32 33 Basic Service Troubleshooting 34 36 Schematics 37 41 Important Contact Information 42 Notes 43 TABLE OF CONTENTS DOCUMENT HISTORY Current Revision Date Prior Revision Date MP5018 1...

Page 3: ...afe operation Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury Indicates an imminently hazardous situation which if not avoided will result in death or serious injury DANGER CAUTION WARNING Earth Ground Dangerous Voltage ALERT Notifies th...

Page 4: ...d injury or damage to this appliance Always disconnect from power source before cleaning or servicing Any infield modification that bypasses the built in safety features will result in personal injury or death This appliance must be properly grounded in accordance with all National state or local electrical codes This appliance has a totally unique design and is constructed unlike any other griddl...

Page 5: ...p factory service to perform the repair or replacement This warranty includes travel time not to exceed two hours and mileage not to exceed 50 miles 100 miles round trip but does not include post start up assistance or training tightening of loose fittings or external electrical connections minor adjustments gaskets maintenance or cleaning AccuTemp will not reimburse the expense of labor required ...

Page 6: ...if it is a manufacturing defect Proper installation is the responsibility of the dealer owner user or installing contractor and is not covered by this warranty Improper installation can affect your warranty Installation is the responsibility of the Dealer Owner User or the Installation Contractor While AccuTemp products are built to comply with applicable standards for manufacturers including Unde...

Page 7: ...perature variation Rapid surface temperature recovery 10 seconds or less allows turning product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures available Instant surface temperature readout M...

Page 8: ...25 616 36 25 921 36 25 921 48 25 1226 48 25 1226 Unit Depth D 34 7 881 28 7 729 34 7 881 28 7 729 34 7 881 28 7 729 Cooking Surface Width B 23 9 607 23 9 607 35 9 912 35 9 912 47 9 1217 47 9 1217 Cooking Surface Depth C 30 762 24 610 30 762 24 610 30 762 24 610 Depth to Rear Leg E 8 5 216 2 5 64 8 5 216 2 5 64 8 5 216 2 5 64 Center right to left F 20 508 20 508 32 813 32 813 44 1117 44 1117 Effect...

Page 9: ... surface temperature recovery 10 seconds or less allows turning product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures available Instant surface temperature readout Manager mode to lock out ...

Page 10: ...21 36 25 921 48 25 1226 48 25 1226 Unit Depth D 34 7 881 28 7 729 34 7 881 28 7 729 34 7 881 28 7 729 Cooking Surface Width B 23 9 607 23 9 607 35 9 912 35 9 912 47 9 1217 47 9 1217 Cooking Surface Depth C 30 762 24 610 30 762 24 610 30 762 24 610 Depth to Rear Leg E 8 5 216 2 5 64 8 5 216 2 5 64 8 5 216 2 5 64 Center right to left F 20 508 20 508 32 813 32 813 44 1117 44 1117 Effective Cooking Ar...

Page 11: ... cooking surface with only 5 F 3 C in temperature variation Rapid surface temperature recovery allows turning product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures capable Manager mode to l...

Page 12: ...Amp Load 18 18 Unit Width A 36 25 921 48 25 1226 Unit Depth D 28 7 729 28 7 729 Cooking Surface Width B 35 9 912 47 9 1217 Cooking Surface Depth C 24 610 24 610 Depth to Rear Leg E 2 5 64 2 5 64 Center right to left F 32 813 44 1117 Effective Cooking Area 862 sq in 1150 sq in Grease Pan Capacity 6 1 2 qts 6 1 2 qts IEC Plug 2P 3W IP44 2P 3W IP44 Accu SteAm Griddle eG SerieS Electric Steam Heated T...

Page 13: ...t that was sent with the appliance 2 Mail fax or scan and send via e mail the form to AccuTemp Products Inc to the contacts listed for each type on the form If you have any questions about warranty registration please contact our technical service group They are available 7 days a week from 7 00 am to 7 00 PM EST Toll Free 800 480 0415 Office 260 469 3040 Fax 260 469 3045 Email Service service acc...

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Page 15: ... 50P 208 240VAC All Models NEMA L16 20P 440 480VAC 24 Model NEMA L16 30P 440 480VAC 24 Model IEC 60309 IP44 380 VAC 5 wire 4 Pole Is the electrical wall receptacle positioned in a low heat zone Note It isrecommendedthat thewall receptaclebe placedaslowasState Localcodesallow Placementinhighheat zonescouldcausedamagetotheelectricalcordorplug thatwouldnotbecoveredundertheproductwarranty Is the gridd...

Page 16: ...Measured Amps L1 L2 Three Ø Measured Amps L1 L2 L3 What is the customer s normal operating Thermostat temperature for the Griddle Note DO NOT use an infrared or flat top mechanical mercury thermometer Using a weighted contact temperature probe with digital thermometer does the surface temperature F match the normal operating temperature F set on the Thermostat Note If the operating temperature is ...

Page 17: ...Accu Steam G2 Electric Installation and Operators Manual MP5018 1702 PAGE 15 MODEL G2 ELECTRIC EG SERIES TABLE TOP STAND INSTALLATION INSTRUCTIONS ...

Page 18: ...r commercial appliance onto the four foot adjusters of each of the appliance legs This will keep the appliance from sliding on the counter top under normal use Once the rubber foot tips have been IN FIELD MODIFICATIONS This appliance has a totally unique design and is constructed unlike any other appliance on the market today Any modification may permanently damage the appliance CAUTION This appli...

Page 19: ... the voltage at your supply receptacle is within 10 of the voltage listed on the appliance data plate See Fig 3 Connection to any other voltage may cause damage to components in the appliance The plug must be used with the appropriate receptacle GROUNDING INSTRUCTIONS Grounding provides a path for electric current to reduce the risk of shock This appliance is equipped with a power cord having a gr...

Page 20: ......

Page 21: ...Accu Steam G2 Electric Installation and Operators Manual MP5018 1702 PAGE 18 OPERATION ...

Page 22: ...hutdown system are part of the griddle assembly At temperatures below 212 F 100 C the chamber is actually in a vacuum similar to that of a canning jar At temperatures above 212 F 100 C the chamber operates under pressure The temperature sensor senses the temperature of the steam and reports this data to the temperature control electronics which energizes the heating system This system maintains th...

Page 23: ...tors Manual MP5018 1702 PAGE 20 Data Tag Adjustable Bullet Feet Display Operational Keypad Display Operational Keypad Heat Fault Indicators Tech Support Contact Info Data Tag OVERVIEW Fig 2 Fig 3 Cooking Surface Grease Drawer Heat Fault Indicators ...

Page 24: ...lay Operational Keypad Operation Fault Indicators Tech Support Contact Info Data Tag OVERVIEW Fig 2A Fig 3A Data Tag Grease Drawer Adjustable Bullet Feet 304 Stainless Steel Cooking Surface Overfill Grease Drawer Indicator Display Operational Keypad Slurry Dam Model EGH2401B48ET T1 ...

Page 25: ...tal Temperature Control The appliance digital temperature control is easy to operate and requires little customer interface OPERATOR DISPLAY AND KEYPAD ON OFF KEY PROGRAM KEY LED 1 PRESET TEMP 1 KEY ASTERISK KEY LED 2 LED 3 PRESET TEMP 2 KEY PROGRAM KEY OPERATOR DISPLAY 200F OPERATION Fig 4 ...

Page 26: ... Preset Temp 1 and LED 3 for Preset Temp 2 The current temperature will be displayed The temperature will increase or decrease depending on the set temperature until it has reached the preset temperature for that preset key and The LED will then go solid and the display will display rdY and remain at the set temperature until the appliance is turned off and back on Asterisk Key Used as a multi fun...

Page 27: ...ress the ON OFF switch See FIG 8 and the griddle will start to pre heat and LED 1 will blink Press and hold any PRESET KEY or for three seconds or until the LED 2 or LED 3 blinks The selected preset LED will blink and the display will show the current temperature and increase or decrease depending on the set temperature until it has reached the set preset temperature for that preset key and then g...

Page 28: ...risk key increment and decrement the Parameter Value 4 To change the default set temperature display refer to step 3 and set the selected value See Fig 6 5 When all changes are completed Exit the Managers mode and save the new parameters by pressing the Preset 2 key Managers Mode Mode P LED1 LED2 LED3 Parameter Min Setting Max Setting Default Display 0 B B B Unit of Measure 0 F 0 C 0 F 0 00 1 B B ...

Page 29: ... ON Default display and alternate display options will be determined according to Parameter 2 as shown in Tables 10 21 and 10 22 Once has regulated the indicator LED above the selected key will go to solid ON For details on display operation please refer to Parameter 2 as shown in Tables 10 21 and 10 22 Set Temperature On the fly All indicator LEDs blinking Set Point Value when user Lock Mode is O...

Page 30: ...rrent Temperature function LED on Actual temperature Pressing the Asterisk key and the Up Arrow Key will display the current actual temperature when the unit is in Ready Mode User Lockout Mode All LEDS on solid Loc or ULoc To Set USER LOCKOUT mode press and hold the On Off key and the Asterisk key for approximately four seconds while the controller is ON After four seconds the USER LOCKOUT paramet...

Page 31: ...to its maximum temperature of 400 F 204 C The appliance will be preheated when the selected set temperature is displayed and the corresponding LED goes solid Please use caution as temperatures on and around the griddle cooking surface could cause severe burns COOKING Begin cooking only after the appliance has been preheated to the desired temperature Please note these facts You can cook all the wa...

Page 32: ...ainer could cause severe burns The grease container should be checked periodically and emptied as necessary to prevent an overflow or dangerous condition To assist in indicating an overfill condition a hole located on the front of the container will allow grease to escape when overfilled The grease can contents could cause severe burns Slowly remove the grease container from the appliance to avoid...

Page 33: ...f the appliance has standing grease and the griddle is at a high temperature using water or ice can cause the grease to splatter and cause skin burns Do not use a water jet to clean this appliance as it can harm the electronic components CAUTION Do not use a appliance stone or brick to clean the cooking surface Only use a fabric scrub pad Always disconnect from power source before cleaning or serv...

Page 34: ...or combinations of these liquids Seasoning the cooking surface after the daily cleaning is recommended After the non cooking surfaces are cool to the touch empty the grease pan and wash with a mixture of dish detergent and clean water and dry with a clean dry cloth Clean the non cooking surfaces with a damp cloth and dry with a clean dry cloth Use a high quality stainless steel cleaner on a clean ...

Page 35: ...sts If not the warranty claim maybe denied NOTE Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this appliance will result in death or serious injury Useofanyreplacementpartsotherthanthosesupplied by AccuTemp can cause injury to the operator or damage the appliance and voids all warranties NOTE There are no user...

Page 36: ...ed amp requirements on the data tag of the appliance X X If on an AccuTemp Stand verify mounting fasteners are in place and tight If the stand has casters check that the wheels are intact and that they are mounted correctly If grease covered clean with a mild detergent and clean water Dry completely Apply a food grade silicone to the locking mechanism X X X Complete a 9 point temperature test to c...

Page 37: ...uests If not the warranty claim maybe denied NOTE Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this appliance will result in death or serious injury WARNING Useofanyreplacementpartsotherthanthosesupplied by AccuTemp can cause injury to the operator or damage the appliance and voids all warranties WARNING NOTE...

Page 38: ... prepared to complete a few simple tasks to help evaluate the problem If the problem requires service at the location the AccuTemp Technical Service group will dispatch the nearest authorized service agent Toll Free 800 480 0415 Office 260 469 3040 Fax 260 469 3045 Email Service service accutemp net Email Parts parts accutemp net Web Site www accutemp net ServiceshouldbecompletedbyAccuTempauthoriz...

Page 39: ...mperatures Contact AccuTemp Technical Service for additional instructions Unit will not turn off This symptom which is extremely rare indicates a serious control malfunction Turn off the appliance electrical supply at the source and contact AccuTemp Technical Service for additional Instructions Make sure to hold the On Off Key for a minimum 3 seconds until the display turns off Preset Temperatures...

Page 40: ......

Page 41: ...ot the warranty claim maybe denied NOTE Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this appliance will result in death or serious injury Useofanyreplacementpartsotherthanthosesupplied by AccuTemp can cause injury to the operator or damage the appliance and voids all warranties There are no user serviceable ...

Page 42: ...2 275V WHT BLK L3 CONTACTOR ZR1 30V L2 L1 2 3 6 4 1 5 HEATING ELEMENTS R2 R3 R1 2 1 3 4 T1 SSR 1 3 A1 4 A2 L1 100 O PRTD 1000O PRTD WHT GRAY GRY WHT BRN WHT BRN ORN OVER TEMP VIO 1 2 J2 POWER INPUT DIGITAL CONTROLLER ON OFF 1 2 3 4 5 6 J7 24V GND 1 2 J3 SENSOR INPUT RED L1 L2 N C N O COM RTD RESET HIGH LIMIT CONTROLLER VIO YEL BRN VIO YEL BRN BLK WHT YEL VIO YEL 7 5 A F 2 7 5 A F 1 4 8 0 2 4 0 2 0...

Page 43: ...V L2 L1 2 3 5 4 1 6 HEATING ELEMENTS R3 2 1 3 4 BLK ORN BLK 100 O PRTD 1000O PRTD T1 SSR 1 3 A1 4 A2 L1 WHT GRAY GRY WHT BRN WHT BRN ORN OVER TEMP VIO 1 2 J2 POWER INPUT DIGITAL CONTROLLER ON OFF 1 2 3 4 5 6 J7 24V GND 1 2 J3 SENSOR INPUT RED L1 L2 N C N O COM RTD RESET HIGH LIMIT CONTROLLER VIO YEL BRN VIO YEL BRN BLK WHT YEL VIO YEL 7 5 A F 2 7 5 A F 1 4 8 0 2 4 0 2 0 8 C O M A T 0 A 2 6 6 2 5 2...

Page 44: ...V L2 L1 2 3 5 4 1 6 HEATING ELEMENTS R3 2 1 3 4 RED BLK T1 SSR 1 3 A1 4 A2 L1 T1 SSR 2 3 A1 4 A2 L1 ORN 100 O PRTD 1000O PRTD WHT GRAY GRY WHT BRN WHT BRN ORN OVER TEMP VIO 1 2 J2 POWER INPUT DIGITAL CONTROLLER ON OFF 1 2 3 4 5 6 J7 24V GND 1 2 J3 SENSOR INPUT RED L1 L2 N C N O COM RTD RESET HIGH LIMIT CONTROLLER VIO YEL BRN VIO YEL BRN BLK WHT YEL VIO YEL 7 5 A F 2 7 5 A F 1 4 8 0 2 4 0 2 0 8 C O...

Page 45: ...NTACTOR ZR1 30V L2 L1 G R N Y E L G L1 L3 L2 N RED T1 SSR 1 3 A1 4 A2 L1 T1 SSR 2 3 A1 4 A2 L1 ORN 2 3 5 4 1 6 HEATING ELEMENTS R3 2 1 3 4 100 O PRTD 1000O PRTD WHT GRAY GRY WHT BRN WHT BRN ORN OVER TEMP VIO 1 2 J2 POWER INPUT DIGITAL CONTROLLER ON OFF 1 2 3 4 5 6 J7 24V GND 1 2 J3 SENSOR INPUT RED L1 L2 N C N O COM RTD RESET HIGH LIMIT CONTROLLER VIO YEL BRN VIO YEL BRN BLK WHT YEL VIO YEL 7 5 A ...

Page 46: ... Sunday 7 00am to 7 00pm EST 800 480 0415 or 260 469 3040 TECHNICAL SERVICE TOLL FREE 800 480 0415 PHONE 260 469 3040 FAX 260 460 3045 E MAIL service accutemp net Hours of Operation 7 00 am 7 00 pm EST 7 days a week INFORMATION IMPORTANT SERVICE INFORMATION Must contact AccuTemp Products Technical Service for all warranty service requests for authorization and dispatch of authorized service provid...

Page 47: ...Accu Steam G2 Electric Installation and Operators Manual MP5018 1702 PAGE 43 NOTES ...

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