Chapter 3: Testing Your Blood Sugar
61
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Unusual Test Results
If your blood sugar result does not match the way you feel, follow these steps:
Troubleshooting Checks
Action
1.
Make sure the display on your meter is working properly.
2.
Check the “Use By” date on the test drum container.
3.
Make sure the test drum container is always tightly
capped when stored.
4.
Make sure your meter and test drum are always stored
in a cool dry place.
5.
Make sure you always follow proper maintenance and
handling procedures.
6.
Make sure your system is working properly.
7.
Make sure you followed all the testing steps.
8.
If your blood sugar results still don’t match the way you
feel…
Read Chapter 5, “Maintenance and Testing.”
If it is past the “Use By” date, use a new test drum.
If you think it may have been uncapped for some time,
replace the test drum.
Repeat the test with a properly stored test drum.
Read Chapter 5, “Maintenance and Troubleshooting.”
Read Chapter 2, “Control Testing”
and run a control test.
Read Chapter 3, “Testing Your Blood Sugar with Blood
from your Fingertip,” and repeat a blood sugar test.
Follow your doctor’s instructions or call your doctor
immediately.
Note:
Always follow your doctor’s instructions. For example, if your doctor has advised you to immediately
treat a low blood sugar result (such as by eating something), then do that first.
Summary of Contents for Compact Plus
Page 1: ...BLOOD GLUCOSE METER Owner s Booklet A ACCU CCU CHE HEK Compact Plus...
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Page 97: ...Chapter 6 Technical Information 95 ACCU CHEK Customer Care Service Center 1 800 858 8072...
Page 98: ...Chapter 6 Technical Information 96 ACCU CHEK Customer Care Service Center 1 800 858 8072...
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