Access One DL1000, Product Manual

Page: 13 / 15

DL1000
Product Manual
DL1000, Rev 1.6A Page 13
S
YMPTOM
: P
OSSIBLE
S
OLUTION
:
System does not appear to have power 1. Check to make sure the supplied transformer is plugged in.
2. Check the connections to the supplied transformer for clean tight connections.
3. Check the connections to the system PCB for clean tight connections.
4. Test the power level using a VOM meter at the supplied transformer.
5. Test the power level using a VOM meter at the system PCB.
6. Make sure the keypad and LCD are plugged in correctly.
Can not get into program mode 1. Wrong Program Access Code was entered. Start over with proper code.
2. Enter System Status Mode before entering the Program Access Code.
3. Waiting too long when entering data. Enter information more quickly.
System power is on but system does
not respond to key inputs 1. Strikes Lockout feature may be active. Wait 3 minutes and retry.
2. Make sure the keypad is plugged in correctly.
Entry Codes will not activate relay 1. Enter the entry code slower. A beep should sound and “*” should show on the LCD
each time a number is entered.
2. Make sure the entry code is programmed into the system.
3. Make sure the entry code is programmed for the desired relay.
4. Check the entry code relay function.
5. Make sure the entry code is not time zone restricted.
6. Make sure the unit is not in sleep mode and the first digit is being used to wake the
system.
7. Make sure the unit is not in DND mode and the code is not restricted under DND.
8. Check the wire connections to the relay.
Relay latches for long periods of time 1. Relay hold may be active. Enter the System Status and check the relay status.
2. Strikes Lockout may be active. Reprogram the lockout time.
3. Check all auxiliary open devices for a latched position. Release the device.
4. Relay time schedule may be active.
T
ROUBLESHOOTING