Accent 1400 Hardware Manual for Dedicated Devices
Page 41
Troubleshooting
Battery Troubleshooting
There is a slight risk of explosion if you replace the battery with an incorrect type.
Call the PRC Service Department before replacing the battery: (800) 262-1990. Outside the United
States, call your local distributor.
Use only the battery charger that came with the device
. Any other charger may damage the batteries.
If you think your charger needs to be replaced, call the PRC Service Department at (800) 262-1990;
outside the U.S., call your distributor. Service can determine if replacement is necessary and direct you
to the correct charger.
If the batteries die while the NuVoice software is running:
The battery charger LED and the charging LED on the front of the device will begin to alternate flashing.
Plug in the battery charger to continue using the device. If you do not plug in the battery charger, NuVoice
and/or the operating system will shut down, the LEDs will stop blinking, and the device will turn off.
To restart the device, plug in the battery charger, press and hold the power button for a few seconds,
and watch the display screen. If the batteries were completely dead, you may want to let them charge
for awhile before you turn your device on.
General Troubleshooting
You select a key but get the wrong response
If you are selecting keys on the keyboard but not getting the correct responses, thoroughly clean the
display screen as described in “Cleaning and Disinfecting” on page 39. Then try again.
