42
CONTROLLER 69 FAQ
Q:
What devices are compatible with the CONTROLLER 69 WIFI?
A:
All AC Infinity devices that contain a UIS connector are compatible. If your AC Infinity device has
a 4-pin Molex connector and an EC motor, it may still be compatible with the use of a UIS adapter
to convert its connector to fit with the controller.
Q:
What does “level” refer to in the controller and app?
A:
The level represents the intensity the device is running at. This is represented by a digit 0 to
10. Zero means the device is off, and 10 represents its running at its maximum. For fan devices,
the level would be referring to their speed. For light devices, the level would be referring to its
brightness. Note that on and off devices do not have a level setting.
Q:
Why is my device is not turning off when the programming is triggering it to be off?
A:
The figure set in OFF Mode determines the device’s level when it’s triggered to be OFF in all
other modes. Set that figure to zero if you want the device to turn off when triggered OFF. If this
is occurring in AUTO Mode, please check your high and low triggers point which can all activate
concurrently. Turn off any trigger points that are not in use. If you are using the app, please check if
you have any ADVANCE programming which can override any control programing.
Q:
Why does my device not run or run at a low level when the programming is triggering it to be on?
A:
The figure set in ON Mode determines the device’s level when it’s triggered to be ON in all other
modes. Make sure that figure is not set to zero or the device will not run when it’s triggered to be
ON. If this is occurring in AUTO Mode, please check your high and low triggers point which can all
activate concurrently. Turn off any trigger points that are not in use. If you are using the app, please
check if you have any ADVANCE programming which can override any control programing.
