Abus TVVR36000, User Manual

Page: 115 / 606

Troubleshooting
115
Troubleshooting
Before calling the Service department, read the following information to determine the possible cause of a malfunction.
Malfunction Cause Solution
No power Mains cable not connected Connect the mains cable securely to the
socket
Power switch set to OFF Turn the power switch to ON
No current in the power socket Use another device on the socket, where
necessary
No image Screen not set for reception Set the correct video input mode until an
image from the recorder appears
Video cable not connected properly Connect the video cable securely
Connected modem is switched off Switch on the monitor
No sound Audio cables not connected properly Connect the audio cables securely
Devices connected over the audio cables
are not switched on Switch on the devices connected over the
audio cables
Audio connection cable is damaged Replace the cable
HDD is not working Connection cables not connected properly Connect the cables securely
HDD defective or not system-compatible Replace with a recommended HDD
USB port not working Device not supported Connect a compatible USB medium
(USB 2.0)
USB hub is in use Connect the USB medium directly
Network access not possible Network cable connections are loose Connect the network cable
Network settings are incorrect (DHCP, IP
address etc.) Check the network configuration and cor-
rect it, ifnecessary (see page 89).
Remote control is not working Batteries inserted with the wrong polarity or
are empty
Replace the batteries. To control the de-
vice with the remote control, point it at the
remote control sensor on the device
Remote control too far away from the re-
corder Use the remote controller within 7 metres
from the device
Signal blocked by obstruction between the
remote control and recorder Remove the obstruction
Lighting too bright or fluorescent tubes in
use? Switch off strong fluorescent lighting in the
immediate vicinity
Recording not possible No HDD or HDD is not initialised Install and initialise the HDD
Sudden deactivation of the
device Temperature inside the device is too high
Clean the device and remove any obstruc-
tions from the ventilation area
Device cleaning and care
Note

Your device requires no maintenance.

Protect the device from dust, dirt and moisture.