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9 TECHNICAL SUPPORT & ERROR CODES
Error Codes
On the following pages possible Error Codes are listed. Due to the complex
nature of the m-PIMA™ Analyser testing system (including interactions
between instrument, cartridge, user, sample and other factors) one Error
Code might be triggered by different events.
Note
: All cartridges are for single use only and must not be reused!
Error Code
Action
12002, 18005
No assay software available on this device for
this cartridge type. Check cartridge type.
Repeat test with valid cartridge.
Contact your local distributor or your regional
Technical Support if the error persists.
15004
Analysis aborted due to controlled shut down.
See pages 67/68 and recharge your m-PIMA™
Analyser.
18004, 18007
DMC information not available. Check cartridge
label for damage or marks.
Repeat test with new cartridge.
18006
Check cartridge expiry date. Check correct date
on your m-PIMA™ Analyser.
Repeat test with valid cartridge.
20001
Sudden loss of power. Connect your m-PIMA™
Analyser to external power source and check
whether internal battery is charging (see page 16).
Contact your local distributor or your regional
Technical Support if battery is not charging.