Troubleshooting
This section lists problems or observations that may occur, the possible
cause(s), and recommended actions . If the Reader experiences an error, a
message will appear on the screen with directions to resolve the error .
Reader Does Not Power On
Problem
What It May Mean
What To Do
Reader does not
power on after
you press the
Home Button .
Reader battery is
too low .
Charge the Reader .
Reader is outside
of its operating
temperature range .
Move the Reader to a
temperature between 50 °F
and 113 °F and then try to
power it on .
If the Reader still does not power on after trying these steps, contact
Customer Service .
31