User manual |
PowerValue 11 RT 6-10kVA 39
Alarm or Event
Possible cause
Remedy
Ambient Over Temperature
Alarm Code:82
Indicates that the ambient temperature is higher than
the operation temperature on specification
Change the positioning of the UPS or use an adequate air
conditioning system.
Fan Failure
Alarm Code:84
Indicates that the fan is not working properly.
Check fans of UPS
Back feed
Alarm Code:93
UPS has an unexpected bypass current on
battery-mode
Transfer to maintenance bypass and call service.
Fatal Eeprom Fault
Alarm Code:A3
Indicates that the UPS could not read the Eeprom
successfully
Contact your service representative
Negative power Fault
Alarm Code: E1
Parallel system: power from one UPS flows from the
parallel output into the other UPS in the system
(negative power)
If the parallel system is in redundant-mode, only the UPS
with the failure will transfer to fault-mode without output.
Other UPS will still support the load.
If the parallel system is not redundant and the load cannot
be supported by the other UPS, all units in the parallel
system will transfer to fault-mode.
Parallel cable loss
Alarm Code: E2
Parallel system: Parallel cable disconnected
Connect the parallel cable
Parallel system battery status
Alarm Code: E6
UPS1 batteries connected, UPS2 batteries
disconnected
Check battery connections
Line input different
Alarm Code: E7
Parallel system: UPS1 line ok, UPS2 line lost
Check the input line
Always have the following information available when calling
the after-sales service department:
1. Model number and serial number
2. Date on which the problem occurred
3. LCD/LED display information and buzzer alarm status
4. Mains power condition, load type and capacity,
environment temperature and ventilation condition
5. Information on external battery pack (battery capacity,
quantity)
