Using Added Features to Make Efficient Phone Calls
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You Are Using Your Phone as an Operator Console
This section explains the options provided by your phone when it is registered on the system as an
Operator Console
[a]
.
A Word About the Operator Console
The Operator Console is your company's phone nerve centre. Incoming exchange calls are routed to this
phone via several physical lines. Thus, several calls can arrive simultaneously.
The calls are placed on the Line keys and usually processed in the sequence in which they arrived.
Line Keys
External and internal calls are stored dynamically on the Line keys (see the "Queue" section):
You can decide whether you just want to use the 5 left-hand keys as Line keys or all 9 configurable keys
(see "Configuring the Operator Control"). Line keys have the following functions:
• To pick up external and internal calls and put them through
• To make external calls
• To switch exchange lines
Line key 1
Line key 2
Line key 3
Line key 6
Line key 7
Line key 8
Line key 9
Personal key
Line key 4
Line key 5
