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Aastra Ascotel IntelliGate 2025 System Manual Download Page 71

Interfaces and Terminals as of I7.8

Terminals

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023

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4 

– I7.

8

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By integrating operator and information centre functions the PC Operator Console 
assists telephone attendants in dealing with their many different tasks:

•

Switching calls

•

Maintaining a clear overview of telephone traffic

•

Answering enquiries 

•

Administering calls

Features of the PC Operator Console:

•

Graphic interface

•

Mouse and keyboard operation

•

Foxkeys

•

Busy indicator, dynamical busy indicator, phone book and logbook (modules)

•

Call management with internal and external queues

•

Feature Wizard (for activating Ascotel® IntelliGate® features)

•

Background and foreground mode

•

Database concept with import / export and DDE interface to other databases

•

Synchronisation with a Microsoft® Exchange server

•

Call routing in event of a failure of the PC Operator Console

•

Possibility of running several PC Operator Consoles on one single system or an 
AIN

•

All Ascotel® IntelliGate® features are supported.

Recommended for the following areas of application:

•

Operator Console

•

Information centre

•

Frequent phone users

•

Department secretary

Summary of Contents for Ascotel IntelliGate 2025

Page 1: ...A150 A300 2025 2045 2065 Ascotel IntelliGate Communications Systems Interfaces and Terminals as of I7 8 System Manual ...

Page 2: ...lling Out DDO 20 2 1 3 SIP access 21 2 1 4 Analogue Network Interfaces 24 2 1 4 1 Analogue down circuit connection 26 2 1 4 2 Attenuation on analogue network interfaces 28 2 2 Terminal interfaces 29 2 2 1 Digital user network interfaces 29 2 2 1 1 User network interface S 29 2 2 1 2 AD2 terminal interface 31 2 2 1 3 IP terminal interface 32 2 2 2 Analogue terminal interfaces 33 2 3 Special Interfa...

Page 3: ...5 Older cordless DECT system terminals 62 3 4 IP system terminals 63 3 4 1 Hardphone Aastra 5360ip 65 3 4 2 Hardphone Aastra 5370ip 65 3 4 3 Hardphone Aastra 5380ip 67 3 4 4 Options for Aastra 5360ip Aastra 5370ip and Aastra 5380ip 68 3 4 4 1 expansion keypads 68 3 4 4 2 Plug in power supply unit 68 3 4 5 Office 1600 1600IP Softphones 68 3 4 6 Office 1560 1560IP Softphones 70 3 4 7 Aastra 2380ip S...

Page 4: ...751i Aastra 6753i Aastra 6755i and Aastra 6757i 90 3 6 6 Integration of GSM terminals 90 3 7 Malfunction 97 3 7 1 Malfunctions of the terminals in general 97 3 7 2 Malfunctions of the DECT handsets 98 3 7 3 Malfunctions of the DECT charging bays 98 3 8 Operation of the system terminals 100 3 8 1 Digit key assignment on system terminals 100 3 8 2 Alphanumerical keyboard AKB 102 3 8 3 Alpha keyboard...

Page 5: ...ents of businesses and organizations using a single convenient so lution The individual parts of the system as a whole are coordinated and must not be used for other purposes or replaced by outside parts unless for the connection of other approved networks applications and terminals to the interfaces provided specially for that purpose Data protection Unencrypted phone calls made in the IP network...

Page 6: ...date Read the user information carefully before configuring your system and putting it into operation Keep the user information at hand and refer to it whenever you are in doubt about how to operate the system or its components If you pass on your system or its components to others make sure you enclose the accompanying user information Exclusion of Liability Ascotel IntelliGate was manufactured i...

Page 7: ...ot part of this Manual They are described in separate documents The System Manual is available only in electronic form as a document in Acrobat Reader format and can be printed out Navigation in PDF format is based on the bookmarks table of contents cross references and index All these navigation aids are linked i e a mouse click takes you directly to the corresponding places in the Manual We have...

Page 8: ... this way can cause a defect to the product or to a module Warning Failure to observe information identified in this way can lead to damage caused by electrostatic discharge General Considerations Special symbols for additional information and document references Note Failure to observe information identified in this way can lead to equip ment faults or malfunctions or affect the performance of th...

Page 9: ...el Terminal interfaces Terminal side connection possibilities for the PBX ISDN terminal interface terminal interface S Digital terminal interface 2B D Connection for Euro ISDN terminals Terminal Adapters and ISDN PC cards AD2 terminal interface AD2 terminal interface A maximum of two AD2 system terminals one system terminal and a Pocket Adapter or one DECT radio unit can be operated on a proprie t...

Page 10: ...rk the private leased line network Basic access S external for connection to the private leased line network a terminal with its own direct dialling plan DDO Primary rate access T2 for connection to the public ISDN network the private leased line network SIP access via the Ethernet interface on the basic system for connection to SIP service provider Analogue network interface for connection to the...

Page 11: ...alling channel 2B D One call or data connection can be set up on each bearer channel B channel si multaneously and independently of the other B channel A basic access can be barred for outgoing calls Outgoing Calls Barred setting Basic accesses for connecting the PBX to the public network can be operated as point to point and with some network providers also as point to multipoint mul tiple subscr...

Page 12: ...ent which evaluates the DDI number sent by the PBX and routes the call accordingly e g a fax server see also Direct Dial ling Out DDO page 20 Fig 1 S external in a private leased line network PINX PINX connection Fig 2 S external in a DDI configuration Note An S interface configured as external is a fully fledged network interface and is no longer available as a user network interface A basic acce...

Page 13: ...BX The basic access in point to multipoint configuration allows a selective dial up of the terminals connected in parallel using MSN the Multiple Subscriber Number Here the network itself provides a kind of direct dialling so to speak NT1 Network Termination MSN Multiple Subscriber Number Fig 3 Single basic access in point to multipoint configuration Note The fax with ISDN connection is implemente...

Page 14: ...erface AD2 a b analogue terminal interface Fig 4 Basic access in point to multipoint configuration with single digit direct dial and parallel ter minal Combinations are also possible in the case of several lines e g one line in point to multipoint configuration and the remaining in point to point configuration Note If terminals e g MSN1 are connected in parallel on the T interface Colli sion Detec...

Page 15: ...rectly via the number This variant is suitable above all for systems with primarily outgoing traffic NT1 Network Terminal U T ISDN reference point AD2 digital terminal interface AD2 S terminal interface S a b analogue terminal interface Fig 5 Several basic accesses with line group in point to point configuration without direct dial number Note Do not connect any terminals between the NT1 and the P...

Page 16: ... connect any terminals between the NT1 and the PBX Periodic Reactivation of Layer 2 on the T Interface1 Layer 2 of the T network interface can be reactivated periodically every three min utes so that incoming calls are not rejected already at the local exchange after po tential temporary interruptions in the U interface To do so configure the parame ter L2 reactivation of the T network interface t...

Page 17: ...d signalling channel 30B D One call or data connection can be set up on each bearer channel B channel simultaneously and independently of the other B channel Note Primary rate accesses can only be used as point to point connections NT1 Network Terminal U2 U T2 T ISDN reference points 30B D Primary rate access channels 2B D Basic access channels AD2 digital terminal interface AD2 S terminal interfa...

Page 18: ...ns available In a private leased line network PINXs that are synchronized by the public network pass on the clock reference to PINXs that are not connected directly to the public network Synchronization in the private fixed network has to be carefully planned to ensure there are no synchronization loops see PISN QSIG networking System Manual Synchronization Chapter All the private leased line netw...

Page 19: ...BX is connected with the up circuit PBX via its own fixed lines Depending on the PBX type the interfaces can be basic accesses T or pri mary rate accesses T2 Connections on an S external type interface are also possi ble instead of connections on a T interface providing at least one T interface is available for synchronization via the ISDN network Example Down circuit connection of a PBX with cord...

Page 20: ... the relevant PC stations that are set up as fax receivers Fig 10 Direct Dialling Out DDO to a fax server Due to the configuration of the S interface as EXTERNALS and the use of the DSS1 protocol the fax calls can be routed via routes and trunk groups This means that all fax receivers that have been allocated a DDI number can be reached via a single S interface See also Call to DSS1 Terminal Equip...

Page 21: ...ng and incoming connections can be made A total of 500 SIP accounts can be set up and linked with the corresponding direct dialling num bers One SIP account per SIP provider can be set up as a default account It can then be used by users without an SIP account for outgoing calls via a corresponding route or for incoming calls via a special call routing Besides the connection of Ascotel IntelliGate...

Page 22: ...time has elapsed the PBX automatically registers with the SIP registrar on a regular basis in order to maintain a faultless connection Parameter Parameter value Remarks IP address Address IP address of the proxy server at the SIP service provider All the PBX s external SIP messages are sent to this address Primary proxy If it is not available the messages are sent to the alterna tive IP address Se...

Page 23: ... this account with the SIP provider This is the access number of the account which is then linked with a direct dialling number in the PBX This parameter must be specified at all times User name Name User name of the SIP account with the SIP provider This parameter is to be specified only if the SIP provider requires authentication Password Password Password of the SIP account with the SIP provide...

Page 24: ...00 s Maximum waiting time for the exchange dial tone if exchange dial tone detection is activated After that the PBX switches over to the next free trunk line If dial tone detection is deacti vated dialling begins after the set time even without an exchange dial tone International dial ling tone Yes No If Yes the dialling process is interrupted after one of 10 prede fined digit sequences to wait f...

Page 25: ...ider No alerting signal Datatransmissiontakesplacebetweenthefirstandthesecond ringing signal The first ringing signal is used as the alerting sig nal Ring pulse Data transmission before the first ring A ring pulse is used as the alerting signal Dual Tone Data transmission before the first ring Two successive tones dual tone are used as the alerting signal Line reversal Dual Tone Data transmission ...

Page 26: ...inal line in addition to pulse dial ling It is advisable to give preference to the DTMF dialling method over pulse di alling If the up circuit PBX requires that subscribers wait for the exchange free tone all the entered abbreviated dialling numbers must be provided with a hyphen interdigit pause after the digits for exchange access At this point the PBX will again pause for the tone when dialling...

Page 27: ...minals Fig 12 Enquiry call behind PBX Situation The existing call connection of an Ascotel user already seizes a trunk line to the up circuit PBX The procedure for setting up an inquiry call depends on the type of terminal Analogue terminal Flash Dial tone of Ascotel Flash 42 Dial of up circuit PBX System Terminals Enquiry call menu Dial tone of Ascotel Key with macro I 42 Dial of up circuit PBX U...

Page 28: ... digital terminal connection type by 3 dB in both directions as this type of connection is generally perceived as too quiet The reference level is modified ac cordingly on the expansion card Due to the restriction to the aforementioned con nection type the setting D does not result in an increase if an analogue user network interface is involved in a connection Note The setting D setting should no...

Page 29: ...one 16 kbit s control and signalling chan nel 2B D This makes it possible to establish two independent call or data con nections simultaneously Fig 13 Terminal interface S Up to 8 terminals can be operated on an S user network interface They are ad dressed with the single digit terminal selection digit TSD Different modes are available for operating the S interface S bus protocol setting in the in...

Page 30: ...ority over a node spe cific allocation Voice and data terminals on the S interface Both voice and data terminals can be connected to the same S interface When de signing the system bear in mind that data terminals can also take up user informa tion channels ISDN routers and ISDN PC cards that support channel bundling can take up both user information channels In mixed operation the availability of...

Page 31: ...apter Ascotel DECT Radio units Fig 14 AD2 terminal interface Two system terminals or one system terminal and a Pocket Adapter can be con nected in parallel to an AD2 terminal interface Address allocation is done by means of a switch on the terminal One DECT radio unit can be connected for each AD2 interface An SB 8 radio unit with 8 call channels occupies two AD2 interfaces PBX 2 2 2 AD2 AD2 AD2 P...

Page 32: ...tocol Unlike conventional sys tem terminals however call and signalling data is transmitted in the IP network The devices are connected to the IP network The media data from SIP terminals is processed into packets using the SIP protocol and transmitted using the RTP protocol Corded SIP terminals as well as WiFi mobile terminals connected with the IP network via an access point can be operated on a...

Page 33: ...h DTMF control functions Group 3 fax machines1 Answering machines Modem No call charges are transmitted to the connected terminals via analogue terminal interfaces CLIP display is possible see Technical Data page 106 ff One analogue terminal interface per system can be configured for connecting a general bell Fig 16 a b terminal interfaces 1 Transmission with the T 38 protocol is recommended for F...

Page 34: ...liGate Net AIN linking up the Open Interfaces Platform OIP the connection of a CTI alarm ATAS or messaging server etc the connection of IP system terminals the connection of SIP terminals Soft or Hardphones Connection to one or more SIP service providers Coupling two A150 300 systems into a single isyLink system Networking Ascotel IntelliGate systems via SIP Ethernet interface on the expansion car...

Page 35: ...on user network interfaces via the Pocket Adapter Not all V 24 interfaces on the system have the same functionality The following ta ble shows how the individual interfaces are used Tab 10 Functionality and application of the V 24 interfaces on the system Function Application V 24 on the Mainboard 20x5 systems only V 24 on the Pocket Adapter Call data output OCL ICL via printer or PC Individual ch...

Page 36: ... assignment differs according to the type of equipment used Signals are specified as follows Tab 11 V 24 signals A straight connecting cable modem cable straight must be used when connect ing DTE type equipment with DCE type equipment e g PC modem modem PC A null modem cable must be used when connecting equipment of similar type DTE DTE e g PC PC The null modem cable is crossed The DCD signal shou...

Page 37: ... to receive again Xon Xoff requires only a three wire connection for signals RxD TxD and SGND Drawback The data transmitting equipment cannot tell whether or not a receiving equip ment is connected RTS CTS mode This mode is also known as a hardware handshake The two equipment involved use the RTS and CTS signals to indicate that they are ready to send and to receive each signal being transmitted o...

Page 38: ...d via an internal number A loudspeaker system can also be operated via the interface for door intercom sys tems See also Special interfaces Chapter in the Ascotel IntelliGate 150 300 or Asco tel IntelliGate 2025 2045 2065 System Manual 2 3 4 Interface for General Bell Calls can also be routed to the general bell Bells or lamps connected to the general bell interface signal calls which can be answe...

Page 39: ...d to the digit keys of the dial pad in accordance with the Vanity table and are keyed in via the dial pad Freely configurable keys are used to store frequently used call num bers functions and operating procedures in the form of macros A simple keystroke is enough to dial a call number or to listen to the Voice Mail System 1 Office 20 30 35IP 40 100 130 150 155 terminals will continue to be suppor...

Page 40: ...key Besides the Foxkey the system terminals of the Aastra 5300 Aastra 5300ip Aastra 600d and Office 160 series also have a central navigation key This is used to guide the user efficiently through the multi functional menu The navigation key makes it particularly simple to scroll vertically and horizontally through the various menu entries open or exit menus navigate through lists etc Configurable...

Page 41: ...for use under special conditions The table below provides an overview of the applications Tab 12 Area of application for system terminals Area of application Office 10 Office 25 Office 35 Office 45 45pro Aastra 5360 Aastra 5370 Aastra 5380 Aastra 5360ip Aastra 5370ip Aastra 5380ip Office 135 135pro Aastra 610d Aastra 620d Aastra 630d Office 160pro Office 160Safeguard Office 160ATEX Office 1560 Off...

Page 42: ...ed function keys 2 4 8 12 10 10 10 Freely configurable keys 3 4 5 10 10 12 Number of Fox menus 1 2 3 4 2 2 3 Menu Information key Navigation key Display lines x characters 1 x 14 2 x 24 8 x 40 1 x 14 5 x 22 7 x 34 Dialling by name Private phone book entries 10 1 1 Up to 350 entries per user 1 1 1 1 1 Entries unanswered call list 4 10 10 4 10 10 Entries answered call list 4 10 10 4 10 10 Open liste...

Page 43: ...ed to the situation A message LED is used among oth ers to signal notification by the Voice Mail System for example The terminal itself is small compact and can also be wall mounted Fig 18 Office 10 Characteristics of the Office 10 Digital telephony at an affordable price Intelligent Foxkey 3 configurable keys 1 Message LED Minimum space requirements Wall mounting Optional Recommended for the foll...

Page 44: ...dvantage of nearly the entire performance range of the system With the Office 25 you can send and receive messages to and from equipment with an alphanumeric display Fig 19 Office 25 Characteristics of the Office 25 Intelligent Foxkey 4 configurable keys 1 Message LED Alphanumeric display with 14 characters Dialling by name and by list Operator menus in many languages Loudspeaker for open listenin...

Page 45: ...5 freely configurable keys with unicoloured LEDs 1 Absent key 1 Message LED Graphics compatible display with 2 lines of 24 characters Dialling by name and by list Operator menus in many languages Loudspeaker and microphone for open listening and hands free function Can be used as a key telephone Wall mounting Optional Headset Optional Expansion keypads with additional configurable keys option Alph...

Page 46: ...ing and Foxkey The large clearly structured display and the display keys make operation all the easier and offer full operator functionality On the Office 45pro the display is back lit The operator menus are available in many European languages The Office 45 can be used as a featurephone key telephone or Operator Console The System Assistant function allows the customer to define his own frequentl...

Page 47: ... the Office 45pro Dialling by name and by list Operator menus in many languages Loudspeaker and microphone for open listening and hands free function Possibility for full duplex hands free operation hardware required Headset Optional Expansion keypads with additional configurable keys option Alpha keyboard for simplified character input and command shortcuts Op tional Replaceable keypad cover Opti...

Page 48: ...ntains a connection socket for another EKP or the alpha keyboard If the EKP is connected to an Office 35 the LEDs will be lit red If the EKP is con nected to an Office 45 the LEDs will be lit red and yellow Fig 22 expansion keypad EKP 3 2 5 2 Alphanumerical keyboard AKB The alpha keyboard is designed for convenient dialling by name private phone book management and for writing text messages The te...

Page 49: ... in visitor or service areas Fig 24 Aastra 5360 Characteristics of the Aastra 5360 System terminal with display at an affordable price Intelligent Foxkey 4 way navigation key 10 freely configurable keys 1 Absent key with LED 2 attention LEDs Display with 14 characters upper case letters and 1 symbol line Dialling by name and by list Operator menus in many languages Loudspeaker for open listening f...

Page 50: ...for customized team control and alarming functions are availa ble as standard In combination with a headset the Aastra 5370 is also ideally suited for telephony workstations such as those used in call centre environments With the headset connection based on the DHSG standard it is possible to control the volume and to answer and end calls conveniently from the headset Fig 25 Aastra 5370 ...

Page 51: ...cters Dialling by name and by list Operator menus in many languages Loudspeaker and microphone for open listening and hands free function no additional hardware required for full duplex hands free operation Wall mounting possible Variable tilt angle in the case of desktop installation Headset mode with DHSG standard 1 expansion keypad can be connected Power supply via AD2 or a plug in power supply...

Page 52: ...hich means searching for contacts or creating text mes sages particularly easy to do Like the Aastra 5370 the Aastra 5380 also has a head set connection based on the DHSG standard There is also the possibility of equip ping the Aastra 5380 with a Bluetooth module With this up to 4 Bluetooth head sets can be registered and operated In combination with an Aastra M535 expan sion keypad the Aastra 538...

Page 53: ...ling by name and by list Operator menus in many languages Loudspeaker and microphone for open listening and hands free function no additional hardware required for full duplex hands free operation Wall mounting possible Variable tilt angle in the case of desktop installation Headset mode with DHSG standard Expandable with Bluetooth module 3 expansion keypads can be connected Integrated alpha keybo...

Page 54: ...rated in the keys When operated on an Aastra 5370 the LEDs integrated in the keys light up unicol oured red when operated on an Aastra 5380 they light up dual coloured red green On an Aastra 5380 the expansion keypads featured below can also be used in mixed operation Expansion keypad Aastra M530 The Aastra M530 expansion keypad provides 20 additional configurable keys with labelling strips Fig 27...

Page 55: ...ent connect a plug in power supply to the terminal When using one or more expansion keypads connect the plug in power supply to the last expansion keypad 3 2 10 Older AD2 system terminals The system terminals Office 20 Office 30 and Office 40 are supported as before With only a few exceptions all the features of the Ascotel IntelliGate system are supported ...

Page 56: ...as the corded ter minals The following table contains a summary of selected features of cordless sys tem terminals which are described in more detail below Tab 14 Overview of cordless system terminals Office 135 135pro Office 160pro Safeguard ATEX Aastra 610d Aastra 620d Aastra 630d Standby time Talk time 120 Hours 12 hours 120 Hours 12 hours 100 Hours 12 hours 120 Hours 12 hours Display 39 x 90 d...

Page 57: ...ing use of the system DECT users can be integrated into user groups in the same way as other users Problem free operation is no longer guaranteed at the limit of and outside the ra dio area USB Interface Charging bay Socket for headset charger 3 Leather case Carry clip Class of protection IP64 IP50 IP50 IP656 Explosion protected type ATEX 7 Man down no movement escape alarm 8 6 Special emergency b...

Page 58: ...key lock and a hotkey that can be used to store 6 numbers or functions This system terminal s hands free mode is of a very high quality An easily readable LED rounds out the design of this system terminal A leather pouch is available as an accessory The Office 135 135pro can be switched to a special room monitoring mode The terminal can then be used to monitor a small child for instance baby liste...

Page 59: ...om monitoring mode available baby listening function Can operate in combination with a corded system terminal Twin Mode Twin Comfort Easy and convenient to use even when in the charging bay Software update with radio network Leather case Optional Additional features of the Office 135pro Vibra call Headset socket optional Plug in power supply socket for direct charging optional Backlit keyboard Rec...

Page 60: ... contains the registration data and personal settings A leather case and a belt clip are available as options The Office 160Safeguard has been developed specially with personal safety in mind An alarm can be raised in a matter of seconds using the large easy to oper ate alarm button The Office 160Safeguard also features passive alarm activation based on the integrated position and motion alarm Her...

Page 61: ...n combination with a corded system terminal Twinmode Twin comfort Can also be operated from the charging bay Leather case Optional Headset Optional Additional features of the Office 160Safeguard ATEX Active alarm activation using a large alarm button Passive alarm activation using integrated position and motion alarm Recommended for the following areas of application Mobile use outside and inside ...

Page 62: ... instance using green to indicate an incoming call flash ing red whenever the system range is exceeded and an orange light to inform you of the battery s charge state Fig 31 Aastra 600d series of terminals Compared with the Aastra 610d entry level model which has a backlit mono chrome display the Aastra 620d and Aastra 630d added feature models have a backlit colour display with variable font size...

Page 63: ...with using an additional communication system in the branch When expanding an existing infrastructure with new connections for PC and phones there is no need to expand the phone lines All IP system terminals can be used on a single communication system or in an AIN One licence per terminal is required to operate the IP system terminals Exceptions Office 35IP and Office 70IP b do not require licenc...

Page 64: ...ip Interface IP IP IP IP IP IP Integrated switch for PC PC based PC based PC based Fixed function keys 10 10 10 PC based PC based PC based Freely configurable keys 10 12 PC based PC based PC based Number of Fox menus 2 2 3 PC based PC based PC based Navigation key PC based PC based PC based Display lines x characters 1 x 16 5 x 22 7 x 34 PC based PC based PC based Backlit display PC based PC based...

Page 65: ...ferences compared with the Aastra 5360 IP telephony at an affordable price suitable remote workstations with standard requirements Graphics compatible display with 16 characters upper and lower case letters and one symbol line Power supply via PoE or plug in power supply optional 3 4 2 Hardphone Aastra 5370ip With the exception of the differences mentioned below the features of the Aastra 5370ip c...

Page 66: ...n becomes an Office 70IP b In this case the re sponse and the menu structure are identical to that of an Office 35IP The menu key the info key and the END key are permanently allocated on the top three con figurable keys Fig 34 Permanent allocation of the three configuration keys on the Office 70IP b If the Office 70IP b is logged on to the system as an Aastra 5370ip a software up date is automati...

Page 67: ...es of the Aastra 5380ip correspond to those of the Aastra 5380 see page 52 Fig 35 Aastra 5380ip Differences compared with the Aastra 5380 IP model for more exacting requirements suitable for remote workstations Integrated mini switch 10 100 Mbit s half full duplex auto negotiation e g for connecting a PC Power supply via PoE or plug in power supply optional EL 3 L 3 B ...

Page 68: ...ra M530 Aastra M535 they are also powered at the same time 3 4 5 Office 1600 1600IP Softphones The PC based system terminal Office 1600 1600IP is an OIP Client application With its user friendly interface it extends the boundaries of the system terminals pro vides powerful group functions and integrates outstandingly well into standard PC programs Although designed primarily with small to medium s...

Page 69: ...eam keys Supervisor function From the communication system viewpoint the Office 1600 1600IP is as much an IP system terminal as the Aastra 5360ip 5370ip 5380ip But unlike the terminals of the Aastra 5300ip family the OIP server signals and controls all the Office 1600 1600IP terminals in the network The IP addressing is also carried out via the OIP server The control and signalling are carried out...

Page 70: ... Console the PC workstation that fulfils virtually every requirement Fig 37 PC Operator Console workstation The PC based system terminal Office 1560 1560IP is an OIP Client application It can be used either purely as an Office 1560IP IP softphone or in conjunction with a corded system terminal as an Office 1560 In an Ascotel IntelliGate Net the Office 1560 1560IP can be used as a network wide Oper...

Page 71: ...r dynamical busy indicator phone book and logbook modules Call management with internal and external queues Feature Wizard for activating Ascotel IntelliGate features Background and foreground mode Database concept with import export and DDE interface to other databases Synchronisation with a Microsoft Exchange server Call routing in event of a failure of the PC Operator Console Possibility of run...

Page 72: ...functionali ties of an enhanced corded phone It can be used wherever a fully functional VoIP infrastructure is available Besides the wide range of supplementary functions as a softphone the scope of available functions is essentially that of a system terminal Besides standard and USB headsets Bluetooth headsets can also be connected to the Aastra 2380ip It is also possible to connect a USB handset...

Page 73: ...layable keypad Displayable expansion keypad for team keys functions and phone numbers Ring tones expandable using mp3 mid and wav files Possibility of calling a contact directly from Outlook Recommended for the following areas of application User friendly PC workstations Field staff with laptop 3 4 8 Older IP system terminals The system terminal Office 35IP is supported as before see also Special ...

Page 74: ...he terminals Aastra 6730i Aastra 6731i Aastra 6751i Aastra 6753i Aastra 6755i and Aastra 6757i These terminals have strong links with Ascotel IntelliGate and can be configured using AIMS Compared with other SIP terminals a number of Ascotel IntelliGate features are user friendly and menu prompted What s more convenient automated configuration of these terminals is made possible with the aid of a c...

Page 75: ...s The Call Manager enables many user friendly telephone functions The clearly structured journal allows quick access to call lists messages and per sonal notes All the available address books and personal contacts can be integrated in the phone book A separate electronic note sheet is available specially for logging call notes dur ing a phone call Configuration of the coupled terminal The presence...

Page 76: ...to Ascotel IntelliGate The GSM terminal is assigned to a user and can be reached internally using his user number If the user of the GSM termi nal calls a call number specially set up in the communication system he can carry out certain procedures or make internal external calls In an AIN that covers sev eral countries this can help save considerable roaming charges With the GSM application Aastra...

Page 77: ...ECT Terminals by Other Manufacturers Ascotel IntelliGate supports cordless terminals by other manufacturers based on the GAP standard GAP Generic Access Profile These restricted functions can only be fully utilized if they are implemented in ac cordance with the GAP standard in both the handsets and the system supplied by the outside manufacturer Note Restrictions are likely also with regard to th...

Page 78: ...sturb remote control control relays operate switch group etc Suffix dialling functions that can be activated with the Flash key during a call or while a con nection is being set up 1 e g enquiry call brokering call transfer conference call wait ing intrusion parking callback etc Handover Automatic call handover between radio cells Features Remarks Display caller s name to the called party CNIP The...

Page 79: ...al must not be less than 10 m Terminal selection Two system terminals can be connected to an AD2 interface The PBX can only dif ferentiate the two terminals by the position of the address switch on the terminal The following settings are possible TSD Terminal Selection Digit TSD1 TSD2 Note In the following cases Not Configured is displayed along with the node number the slot number and the port nu...

Page 80: ...e keys Note If the terminal type configured is incorrect the terminal display shows the warning Wrong terminal type On the Office 10 the LED flashes slowly In this situation although the terminal can be used for basic telephone operations none of the added features will be available The terminal type must be entered via the AIMS Configuration Manager or on the ter minal via login to the PBX Carryi...

Page 81: ... Option 1 Feed the connecting cable through the strain relief on the wall mounted bracket 2 Screw the wall mounted bracket onto the wall using the screws supplied and hook the handset into position Connection 1 Set the AD2 bus address Fig 39 2 Plug the connector into the socket outlet 3 If the system is configured test the operation of the terminal 4 Label terminal Fig 39 Set the AD2 bus address N...

Page 82: ...nal see 3 Secure the baseplate of the wall assembly set to the underside of the terminal using the 2 shorter screws see 4 Suspend the baseplate with the terminal onto the wall plate from above see and tilt downwards until it snaps into place see 5 Plug the phone cord into the terminal see Connection 1 Set the AD2 bus address under the terminal s designation label TSD1 Address switch not pressed di...

Page 83: ...Interfaces and Terminals as of I7 8 Terminals 83 syd 0239 2 4 I7 8 07 2009 Fig 40 Wall mounting of Office 25 and Office 35 A 4 2 x 13 mm B B 4 x 25 mm A 96 mm 82 mm 48 mm 1 2 4 6 3 4 x 2 x 5 ...

Page 84: ... terminal connecting line Once the self test mode has started release the Foxkey The LEDs go on and off and the display symbols alternate periodically between lit and off 2 With the handset off hook blow into the microphone The microphone and earpiece are connected with each other the noise can be heard in the earpiece 3 Press the loudspeaker key The hands free microphone is briefly connected with...

Page 85: ... following points are described in detail in the User s Guides for Aastra 5360 5370 5380 Set up as a desktop phone choice of two different set up angles Wall mounting Connecting one or more Aastra M530 or Aastra M535 expansion keypads Bluetooth module The Aastra 5380 can also be equipped with a Bluetooth module as an option To install see Fig 41 proceed as follows Fig 41 Assembly of the Bluetooth ...

Page 86: ...al s underside TSD1 address switch on position 1 TSD2 address switch on position 2 2 Plug the connector into the socket outlet 3 If the system is configured test the operation of the terminal 4 Label the terminal as indicated in the operating instructions Power supply The Aastra 5360 Aastra 5370 and Aastra 5380 terminals are normally powered via the AD2 bus However there are several reasons that r...

Page 87: ...epends on the radio unit handset line of sight Walls act as an obstacle to the propagation of radio waves Losses depend on the wall thickness construction material and reinforcement used Do not place handsets near metal partitions Do not place charging bays and handsets in the immediate vicinity of TV sets ra dios CD players or power installations for reasons of EMC e g distribution boxes rising p...

Page 88: ...LAN and possibly to the power supply The Aastra 5380ip can also be equipped with a Bluetooth module as an option The assembly procedure is the same as for an Aastra 5380 and as described on page 85 Power supply The Aastra 5360ip Aastra 5370ip and Aastra 5380ip terminals are powered either via a plug in power supply unit or via Power over Ethernet PoE Plug in power supply unit Only use the correspo...

Page 89: ...inals System Manual RJ45 socket Pin Signal PoE power sup ply Variant 1 PoE power sup ply Variant 2 1 Rx DC 2 Rx DC 3 Tx DC 4 DC 5 DC 6 Tx DC 7 DC 8 DC Class Max load PSE1 1 PSE Power Source Equipment power supply device e g a switch Max power requirement PD2 2 PD Powered Device power consumer e g an IP system terminal Terminals 1 4 0 W 0 44 3 84 W Aastra 5360ip Office 70IP b3 3 No expansion keypad...

Page 90: ...eached internally using his user number If the integrated GSM user is assigned a direct dialling number he can also be reached from the outside The status of the integrated GSM user is monitored and displayed internally e g on team keys This is of course possible only for GSM users who are logged in or for calls to integrated GSM users set up via the internal user number If the integrated GSM user...

Page 91: ...and 2025 2045 2065 System Manual If all GSM channels are busy the functions of integration level 2 for the current call connection are not available The enhanced functionality must be assigned to each GSM terminal in the termi nal configuration CM_3_2_2 GSM settings tab parameter Enhanced functional ity Yes Note With 20x5 systems the functions of integration level 2 are not available in the follow...

Page 92: ...cation is switched off In the case of a connection via analogue or SIP network interfaces the CLIP is nor mally received unchecked To allow automatic authentication of the GSM user nonetheless the parameter Allow GSM CLIP authentication even if CLIP is unchecked must be configured to Yes in the corresponding trunk group initialization setting no Manual authentication of the GSM user If the paramet...

Page 93: ...l number The terminal s external call number in the GSM network is entered here CLIP authentication Yes No If this parameter value is set on Yes the call number and pass word do not have to be entered to authenticate the GSM user CLIP selection Normal CLIP from User This parameter influences the CLIP display to the GSM user dialled via his internal call number Enhanced functionality Yes No The enh...

Page 94: ...SM integra tion as the CDE destination 4 Create a user and assign him a GSM terminal 5 Change the PIN of the user you have just created 6 Configure the terminal data of the GSM terminal in AIMS in accordance with Tab 21 The Enhanced functionality parameter must be set to Yes 7 Restart the PBX to activate the licence and the changes to the DSP configura tion 8 On the licence server start the Aastra...

Page 95: ...r automatic authentication with CLIP Deactivate for manual authentication with entering the user number and user PIN User call number User call number Internal user allocated the GSM terminal in the PBX PIN User PIN PIN of the user allocated the GSM terminal in the PBX Force Check box Activate if the PIN is to be transmitted automatically Deactivate if manual PIN input is required Enhanced DTMF Ch...

Page 96: ... user number is configured here a call made to that user can be taken on the Aastra Mobile Client during the ringing phase or during a call using the Take function If no user number is configured the Take function is not offered on the Aastra Mobile Client A user s own number can also be entered in a One Number configuration Redkey Parameter IfthesystemisconnectedtoanalarmserverviaATAS the Redkey ...

Page 97: ...hen off hook No terminal has been created on the connected port or the terminal created has not been allocated to a user Create a terminal and allocate a user Check installation or connecting cable AD2 system terminals display Not Configured along with the node number the slot number and the port number No terminal has yet been created on the connected port or an incorrect terminal selection digit...

Page 98: ...during the call see handset operating instructions Call breaking up You are moving out of range Find a location with a better radio contact A handset is called from a different system termi nal but cannot be reached Busy tone obtained and display reads Busy Handset is busy Congestion tone obtained and display reads Circuit over load All radio channels busy If congestion tone is obtained after 8 se...

Page 99: ...described in the Ascotel DECT Systems System Manual Error description Error cause error handling Handset will not charge Connect power supply Check the charging contacts Check battery and replace if necessary Display on the charging bay should light upor flash when handset is in place About the charging process Display on the charging bay lights up red when battery is charging and green when batte...

Page 100: ...s stored under digit 0 and the special characters are stored under the key instead of the key The Office 25 and Aastra 5360 terminals does not have an graphics compatible dis play and therefore cannot display all the characters featured see also the corre sponding Operating Instructions The following Latin script assignment for the digit keys applies to the system termi nals Office 35 Office 45 45...

Page 101: ...d see also the corre sponding Operating Instructions Note If only the language of the terminal and not the PBX language is set to Greek only the static and dynamic menus will appear in Greek letters on the terminal In such cases it is not possible to key in Greek letters or to edit texts in Greek letters e g run alpha dialling edit private phone book etc 1 1 Α Β Γ 2 A B C Α Β Γ 2 a b c Δ Ε Ζ 3 D E...

Page 102: ...differ in the keypad printing Fig 42 AKB QWERTZ Fig 43 AKB QWERTY If an alpha keyboard QWERTZ or QWERTY is connected to a PBX that is set to Greek the following keyboard assignment applies 1 2 3 4 5 6 7 8 9 0 END Q W E R T Z U I O P è ˆ ü A S D F G H J K L é ß ö à Ç ä Y X C V B N M CONTROL ALT 1 2 3 4 5 6 7 8 9 0 END Q W E R T Y U I O P æ A S D F G H J K L ß Ø º Ç Z X C V B N M CONTROL ALT ...

Page 103: ... keyboard can be switched from Greek to Latin using Alt Tab subject to certain restrictions with regard to special characters This means that Latin characters can be keyed in via the AKB even though the PBX lan guage is set to Greek 1 2 3 4 5 6 7 8 9 0 END Σ Ε Ρ Τ Υ Θ Ι Ο Π Α Σ Δ Φ Γ Η Ξ Κ Λ Ζ Χ Ψ Ω Β Ν Μ CONTROL ALT ...

Page 104: ...s can be called up using the Ctrl key and the Shift key Tab 29 Integrated alphanumerical keyboard Aastra 5380 5380ip Key Key Shift key Ctrl Key CTrl Shift Key A a A ä á à â ã å æ Ä á à â Ã Å Æ B b B C c C ç Ç D d D E e E é è ê ë É è ê Ë F f F G g G H h H I i I ï í ì î ï í ì î j j j K k K L l L M m M N n N ñ Ñ O o O ö ó ò ô õ ø Ö ó ò ô Õ Ø P p P Q q Q R r R S s S ß T t T U u U ü ú ù û Ü ú ù û V v V...

Page 105: ... 3 function commands can be stored on function keys on this terminal The 3 function com mands are entered using the following keys Tab 31 Function commands on function keys Office 10 Function command Meaning A Seize line with maximum priority1 1 Available only with the key telephones I Seize line X Disconnect P Pause 1 second before next action Lxx Seize line xx line keys 1 N Enter call number key...

Page 106: ...sion as per ES 201 168 level country specific Signalling as per TBR 21 Pulse or DTMF dialling Flash signal Loop current detection Call charge receive 12 or 16 kHz frequency and level setting country specific CLIP detection in accordance with ETS 300 778 1 only A150 300 4 2 Terminal interfaces The following technical data applies to the terminal interfaces Digital terminal interface AD2 Proprietary...

Page 107: ...der Schnittstelle je nach Hardware Version 38 58 V Bei Kon figuration als Türe kann die Leerlaufspannung je nach HW Version auf 24 30 V sinken Receive pulse or DTMF dialling CLIP display A150 300 CLIP will be supported on all analogue terminal interfaces as of I7 6 MR2 However different CLIPs can only be sent to 2 analogue terminals simul taneously 2025 2045 2065 Depending on the hardware version ...

Page 108: ...a 5360ip Aastra 5370ip Aastra 5380ip Ambient temperature in operation 0 C to 40 C Relative humidity in operation 30 to 80 Admissible storage temperature 25 to 45 C Power input see Power supply page 88 Office 135 135pro Office 160pro Safe guard ATEX Aastra 600d Batteries Ni MH battery pack 880 mAh Li Ion battery pack 720 mAh Li Ion battery pack 850mAh Power input charging bay 6 VA 3 6 VA Ambient te...

Page 109: ... 5380ip 115 mm Desktop 25 151 mm Desktop 45 199 mm Wall 262 mm 198 mm Desktop 25 166 mm Desktop 45 90 mm Wall approx 935 g Aastra M530 115 mm Desktop 25 151 mm Desktop 45 199 mm Wall 95 mm 198 mm Desktop 25 166 mm Desktop 45 90 mm Wall approx 180 g Aastra M535 115 mm Desktop 25 151 mm Desktop 45 199 mm Wall 128 mm 198 mm Desktop 25 166 mm Desktop 45 90 mm Wall approx 325g Handset Charging bay L x ...

Page 110: ...onnection 26 Analogue network interfaces 24 Analogue terminal interfaces 33 Applications 41 Authentication 92 B Basic access BA 11 Basic access S external 12 C Charging bay 98 Clock synchronization 18 Configurable key 40 Corded terminal 42 Cordless terminal 56 77 D Data Integrity 41 Data Protection 5 DECT terminal 56 Digital down circuit connection 19 Digital user network interfaces 29 Dimensions ...

Page 111: ... 45pro 46 82 Office 70IP b 66 Office eDial 76 OfficeSuite 75 OIP client application 68 70 Operation of the system terminals 100 Options 48 54 68 P Periodic reactivation 16 Point to multipoint connection 13 Point to point connection 13 Ports 9 Power over Ethernet PoE 88 Primary rate access 17 S S terminal interface 29 Safety icons 8 Safety Information 5 Self test 80 SIP access 21 SIP Provider 21 SI...

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