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Owner’s manual
11.0 Warranty and safety information
Hero Eco Warranty
1. Definitions
1.1 The following definitions stipulated in this clause shall apply to the
warranty:
Goods means: In connection with the A2B: the frame, the motor system
(motor and motor control), the lithium-ion battery and all other components
of the A2B, except for the tyres, tubes and brake bads.
A2B means: Light electric vehicle, manufactured and distributed by Hero Eco.
2. Guarantee
2.1 Hero Eco warrants that, upon delivery of the A2B to you and for the
specified periods, the goods:
2.1.1 correspond to the relevant description with respect to all major
aspects and based on any conditions or information contained in
brochures, promotion or other documents;
2.1.2 are of a satisfactory quality;
2.1.3 are appropriate for the purposes specified by Hero Eco or all
reasonable purposes which you use the goods for;
2.1.4 do not have any major defects relating to construction, material
and workmanship;
2.1.5 comply with all applicable statutory and regulatory requirements
with respect to the sale of the goods in Europe.
2.2 Hero Eco provides this warranty in addition to your statutory claims
relating to goods which are defective or do not fulfill the warranty
conditions in any other way. Your local consumer advice centre or
consumer protection authority will inform you of your statutory claims.
2.3 This warranty shall not apply in case of defects of the goods:
2.3.1 by reason of normal use and wear;
2.3.2 by wilful destruction, accident or negligence by you or any third
party;
2.3.3 if your A2B has been assembled by any person other than Hero
Eco or an authorised A2B specialist dealer
Periods means:
For the frame 5 years from the date of delivery of the
A2B to you, for the motor system (motor and motor
control) two years from the date of delivery of the
A2B to you; for the lithium-ion battery two year from
the date of delivery of the A2B to you, for all other
components of the A2B, except for the tyres, tubes,
brake pads and handles, two years from the date of
delivery of the A2B to you.
Hero Eco means: Hero Eco Ltd.
You, your mean: The original purchaser of the A2B buying it from an
authorised A2B specialist dealer.
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